diff options
Diffstat (limited to 'rt/lib/RT/Report/Tickets.pm')
-rw-r--r-- | rt/lib/RT/Report/Tickets.pm | 330 |
1 files changed, 0 insertions, 330 deletions
diff --git a/rt/lib/RT/Report/Tickets.pm b/rt/lib/RT/Report/Tickets.pm deleted file mode 100644 index c34d1cbdd..000000000 --- a/rt/lib/RT/Report/Tickets.pm +++ /dev/null @@ -1,330 +0,0 @@ -# BEGIN BPS TAGGED BLOCK {{{ -# -# COPYRIGHT: -# -# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC -# <jesse@bestpractical.com> -# -# (Except where explicitly superseded by other copyright notices) -# -# -# LICENSE: -# -# This work is made available to you under the terms of Version 2 of -# the GNU General Public License. A copy of that license should have -# been provided with this software, but in any event can be snarfed -# from www.gnu.org. -# -# This work is distributed in the hope that it will be useful, but -# WITHOUT ANY WARRANTY; without even the implied warranty of -# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU -# General Public License for more details. -# -# You should have received a copy of the GNU General Public License -# along with this program; if not, write to the Free Software -# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA -# 02110-1301 or visit their web page on the internet at -# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. -# -# -# CONTRIBUTION SUBMISSION POLICY: -# -# (The following paragraph is not intended to limit the rights granted -# to you to modify and distribute this software under the terms of -# the GNU General Public License and is only of importance to you if -# you choose to contribute your changes and enhancements to the -# community by submitting them to Best Practical Solutions, LLC.) -# -# By intentionally submitting any modifications, corrections or -# derivatives to this work, or any other work intended for use with -# Request Tracker, to Best Practical Solutions, LLC, you confirm that -# you are the copyright holder for those contributions and you grant -# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, -# royalty-free, perpetual, license to use, copy, create derivative -# works based on those contributions, and sublicense and distribute -# those contributions and any derivatives thereof. -# -# END BPS TAGGED BLOCK }}} - -package RT::Report::Tickets; - -use base qw/RT::Tickets/; -use RT::Report::Tickets::Entry; - -use strict; -use warnings; - -sub Groupings { - my $self = shift; - my %args = (@_); - my @fields = map {$_, $_} qw( - Status - Queue - ); - - foreach my $type ( qw(Owner Creator LastUpdatedBy Requestor Cc AdminCc Watcher) ) { - push @fields, $type.' '.$_, $type.'.'.$_ foreach qw( - Name EmailAddress RealName NickName Organization Lang City Country Timezone - ); - } - - - for my $field (qw(Due Resolved Created LastUpdated Started Starts)) { - for my $frequency (qw(Hourly Daily Monthly Annually)) { - my $item = $field.$frequency; - push @fields, $item, $item; - } - } - - my $queues = $args{'Queues'}; - if ( !$queues && $args{'Query'} ) { - require RT::Interface::Web::QueryBuilder::Tree; - my $tree = RT::Interface::Web::QueryBuilder::Tree->new('AND'); - $tree->ParseSQL( Query => $args{'Query'}, CurrentUser => $self->CurrentUser ); - $queues = $tree->GetReferencedQueues; - } - - if ( $queues ) { - my $CustomFields = RT::CustomFields->new( $self->CurrentUser ); - foreach my $id (keys %$queues) { - my $queue = RT::Queue->new( $self->CurrentUser ); - $queue->Load($id); - unless ($queue->id) { - # XXX TODO: This ancient code dates from a former developer - # we have no idea what it means or why cfqueues are so encoded. - $id =~ s/^.'*(.*).'*$/$1/; - $queue->Load($id); - } - $CustomFields->LimitToQueue($queue->Id); - } - $CustomFields->LimitToGlobal; - while ( my $CustomField = $CustomFields->Next ) { - push @fields, "Custom field '". $CustomField->Name ."'", "CF.{". $CustomField->id ."}"; - } - } - return @fields; -} - -sub Label { - my $self = shift; - my $field = shift; - if ( $field =~ /^(?:CF|CustomField)\.{(.*)}$/ ) { - my $cf = $1; - return $self->CurrentUser->loc( "Custom field '[_1]'", $cf ) if $cf =~ /\D/; - my $obj = RT::CustomField->new( $self->CurrentUser ); - $obj->Load( $cf ); - return $self->CurrentUser->loc( "Custom field '[_1]'", $obj->Name ); - } - return $self->CurrentUser->loc($field); -} - -sub SetupGroupings { - my $self = shift; - my %args = (Query => undef, GroupBy => undef, @_); - - $self->FromSQL( $args{'Query'} ); - my @group_by = ref( $args{'GroupBy'} )? @{ $args{'GroupBy'} } : ($args{'GroupBy'}); - $self->GroupBy( map { {FIELD => $_} } @group_by ); - - # UseSQLForACLChecks may add late joins - my $joined = ($self->_isJoined || RT->Config->Get('UseSQLForACLChecks')) ? 1 : 0; - - my @res; - push @res, $self->Column( FUNCTION => ($joined? 'DISTINCT COUNT' : 'COUNT'), FIELD => 'id' ); - push @res, map $self->Column( FIELD => $_ ), @group_by; - return @res; -} - -sub GroupBy { - my $self = shift; - my @args = ref $_[0]? @_ : { @_ }; - - @{ $self->{'_group_by_field'} ||= [] } = map $_->{'FIELD'}, @args; - $_ = { $self->_FieldToFunction( %$_ ) } foreach @args; - - $self->SUPER::GroupBy( @args ); -} - -sub Column { - my $self = shift; - my %args = (@_); - - if ( $args{'FIELD'} && !$args{'FUNCTION'} ) { - %args = $self->_FieldToFunction( %args ); - } - - return $self->SUPER::Column( %args ); -} - -=head2 _DoSearch - -Subclass _DoSearch from our parent so we can go through and add in empty -columns if it makes sense - -=cut - -sub _DoSearch { - my $self = shift; - $self->SUPER::_DoSearch( @_ ); - $self->AddEmptyRows; -} - -=head2 _FieldToFunction FIELD - -Returns a tuple of the field or a database function to allow grouping on that -field. - -=cut - -sub _FieldToFunction { - my $self = shift; - my %args = (@_); - - my $field = $args{'FIELD'}; - - if ($field =~ /^(.*)(Hourly|Daily|Monthly|Annually)$/) { - my ($field, $grouping) = ($1, $2); - my $alias = $args{'ALIAS'} || 'main'; - - my $func = "$alias.$field"; - - my $db_type = RT->Config->Get('DatabaseType'); - if ( RT->Config->Get('ChartsTimezonesInDB') ) { - my $tz = $self->CurrentUser->UserObj->Timezone - || RT->Config->Get('Timezone') - || 'UTC'; - if ( lc $tz eq 'utc' ) { - # do nothing - } - elsif ( $db_type eq 'Pg' ) { - $func = "timezone('UTC', $func)"; - $func = "timezone(". $self->_Handle->dbh->quote($tz) .", $func)"; - } - elsif ( $db_type eq 'mysql' ) { - $func = "CONVERT_TZ($func, 'UTC', " - . $self->_Handle->dbh->quote($tz) - .")"; - } - else { - $RT::Logger->warning( - "ChartsTimezonesInDB config option" - ." is not supported on $db_type." - ); - } - } - - # Pg 8.3 requires explicit casting - $func .= '::text' if $db_type eq 'Pg'; - - if ( $grouping eq 'Hourly' ) { - $func = "SUBSTR($func,1,13)"; - } - if ( $grouping eq 'Daily' ) { - $func = "SUBSTR($func,1,10)"; - } - elsif ( $grouping eq 'Monthly' ) { - $func = "SUBSTR($func,1,7)"; - } - elsif ( $grouping eq 'Annually' ) { - $func = "SUBSTR($func,1,4)"; - } - $args{'FUNCTION'} = $func; - } elsif ( $field =~ /^(?:CF|CustomField)\.{(.*)}$/ ) { #XXX: use CFDecipher method - my $cf_name = $1; - my $cf = RT::CustomField->new( $self->CurrentUser ); - $cf->Load($cf_name); - unless ( $cf->id ) { - $RT::Logger->error("Couldn't load CustomField #$cf_name"); - } else { - my ($ticket_cf_alias, $cf_alias) = $self->_CustomFieldJoin($cf->id, $cf->id, $cf_name); - @args{qw(ALIAS FIELD)} = ($ticket_cf_alias, 'Content'); - } - } elsif ( $field =~ /^(?:(Owner|Creator|LastUpdatedBy))(?:\.(.*))?$/ ) { - my $type = $1 || ''; - my $column = $2 || 'Name'; - my $u_alias = $self->{"_sql_report_${type}_users_${column}"} - ||= $self->Join( - TYPE => 'LEFT', - ALIAS1 => 'main', - FIELD1 => $type, - TABLE2 => 'Users', - FIELD2 => 'id', - ); - @args{qw(ALIAS FIELD)} = ($u_alias, $column); - } elsif ( $field =~ /^(?:Watcher|(Requestor|Cc|AdminCc))(?:\.(.*))?$/ ) { - my $type = $1 || ''; - my $column = $2 || 'Name'; - my $u_alias = $self->{"_sql_report_watcher_users_alias_$type"}; - unless ( $u_alias ) { - my ($g_alias, $gm_alias); - ($g_alias, $gm_alias, $u_alias) = $self->_WatcherJoin( $type ); - $self->{"_sql_report_watcher_users_alias_$type"} = $u_alias; - } - @args{qw(ALIAS FIELD)} = ($u_alias, $column); - } - return %args; -} - - -# Override the AddRecord from DBI::SearchBuilder::Unique. id isn't id here -# wedon't want to disambiguate all the items with a count of 1. -sub AddRecord { - my $self = shift; - my $record = shift; - push @{$self->{'items'}}, $record; - $self->{'rows'}++; -} - -1; - - - -# Gotta skip over RT::Tickets->Next, since it does all sorts of crazy magic we -# don't want. -sub Next { - my $self = shift; - $self->RT::SearchBuilder::Next(@_); - -} - -sub NewItem { - my $self = shift; - return RT::Report::Tickets::Entry->new($RT::SystemUser); # $self->CurrentUser); -} - - -=head2 AddEmptyRows - -If we're grouping on a criterion we know how to add zero-value rows -for, do that. - -=cut - -sub AddEmptyRows { - my $self = shift; - if ( @{ $self->{'_group_by_field'} || [] } == 1 && $self->{'_group_by_field'}[0] eq 'Status' ) { - my %has = map { $_->__Value('Status') => 1 } @{ $self->ItemsArrayRef || [] }; - - foreach my $status ( grep !$has{$_}, RT::Queue->new($self->CurrentUser)->StatusArray ) { - - my $record = $self->NewItem; - $record->LoadFromHash( { - id => 0, - status => $status - } ); - $self->AddRecord($record); - } - } -} - -eval "require RT::Report::Tickets_Vendor"; -if ($@ && $@ !~ qr{^Can't locate RT/Report/Tickets_Vendor.pm}) { - die $@; -}; - -eval "require RT::Report::Tickets_Local"; -if ($@ && $@ !~ qr{^Can't locate RT/Report/Tickets_Local.pm}) { - die $@; -}; - -1; |