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+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
+
+=head1 SYNOPSIS
+
+ use RT::Attachment;
+
+
+=head1 DESCRIPTION
+
+This module should never be instantiated directly by client code. it's an internal
+module which should only be instantiated through exported APIs in Ticket, Queue and other
+similar objects.
+
+
+=head1 METHODS
+
+
+=begin testing
+
+ok (require RT::Attachment);
+
+=end testing
+
+=cut
+
+
+package RT::Attachment;
+
+use strict;
+no warnings qw(redefine);
+
+use MIME::Base64;
+use MIME::QuotedPrint;
+
+
+# {{{ sub _OverlayAccessible
+sub _OverlayAccessible {
+ {
+ TransactionId => { 'read'=>1, 'public'=>1, 'write' => 0 },
+ MessageId => { 'read'=>1, 'write' => 0 },
+ Parent => { 'read'=>1, 'write' => 0 },
+ ContentType => { 'read'=>1, 'write' => 0 },
+ Subject => { 'read'=>1, 'write' => 0 },
+ Content => { 'read'=>1, 'write' => 0 },
+ ContentEncoding => { 'read'=>1, 'write' => 0 },
+ Headers => { 'read'=>1, 'write' => 0 },
+ Filename => { 'read'=>1, 'write' => 0 },
+ Creator => { 'read'=>1, 'auto'=>1, },
+ Created => { 'read'=>1, 'auto'=>1, },
+ };
+}
+# }}}
+
+# {{{ sub TransactionObj
+
+=head2 TransactionObj
+
+Returns the transaction object asscoiated with this attachment.
+
+=cut
+
+sub TransactionObj {
+ require RT::Transaction;
+ my $self=shift;
+ unless (exists $self->{_TransactionObj}) {
+ $self->{_TransactionObj}=RT::Transaction->new($self->CurrentUser);
+ $self->{_TransactionObj}->Load($self->TransactionId);
+ }
+ unless ($self->{_TransactionObj}->Id) {
+ $RT::Logger->crit("Attachment ".$self->id." can't find transaction ".$self->TransactionId." which it is ostensibly part of. That's bad");
+ }
+ return $self->{_TransactionObj};
+}
+
+# }}}
+
+# {{{ sub Create
+
+=head2 Create
+
+Create a new attachment. Takes a paramhash:
+
+ 'Attachment' Should be a single MIME body with optional subparts
+ 'Parent' is an optional Parent RT::Attachment object
+ 'TransactionId' is the mandatory id of the Transaction this attachment is associated with.;
+
+=cut
+
+sub Create {
+ my $self = shift;
+ my ($id);
+ my %args = ( id => 0,
+ TransactionId => 0,
+ Parent => 0,
+ Attachment => undef,
+ @_ );
+
+ #For ease of reference
+ my $Attachment = $args{'Attachment'};
+
+ #if we didn't specify a ticket, we need to bail
+ if ( $args{'TransactionId'} == 0 ) {
+ $RT::Logger->crit( "RT::Attachment->Create couldn't, as you didn't specify a transaction\n" );
+ return (0);
+
+ }
+
+ #If we possibly can, collapse it to a singlepart
+ $Attachment->make_singlepart;
+
+ #Get the subject
+ my $Subject = $Attachment->head->get( 'subject', 0 );
+ defined($Subject) or $Subject = '';
+ chomp($Subject);
+
+ #Get the Message-ID
+ my $MessageId = $Attachment->head->get( 'Message-ID', 0 );
+ defined($MessageId) or $MessageId = '';
+ chomp ($MessageId);
+ $MessageId =~ s/^<(.*)>$/$1/go;
+
+
+ #Get the filename
+ my $Filename = $Attachment->head->recommended_filename || eval {
+ ${ $Attachment->head->{mail_hdr_hash}{'Content-Disposition'}[0] }
+ =~ /^.*\bfilename="(.*)"$/ ? $1 : ''
+ };
+
+ # If a message has no bodyhandle, that means that it has subparts (or appears to)
+ # and we should act accordingly.
+ unless ( defined $Attachment->bodyhandle ) {
+
+ $id = $self->SUPER::Create(
+ TransactionId => $args{'TransactionId'},
+ Parent => 0,
+ ContentType => $Attachment->mime_type,
+ Headers => $Attachment->head->as_string,
+ MessageId => $MessageId,
+ Subject => $Subject);
+
+ unless ($id) {
+ $RT::Logger->crit("Attachment insert failed - ".$RT::Handle->dbh->errstr);
+
+ }
+
+ foreach my $part ( $Attachment->parts ) {
+ my $SubAttachment = new RT::Attachment( $self->CurrentUser );
+ $SubAttachment->Create(
+ TransactionId => $args{'TransactionId'},
+ Parent => $id,
+ Attachment => $part,
+ ContentType => $Attachment->mime_type,
+
+ );
+ }
+ return ($id);
+ }
+
+ #If it's not multipart
+ else {
+
+ my ($ContentEncoding, $Body) = $self->_EncodeLOB($Attachment->bodyhandle->as_string, $Attachment->mime_type);
+ my $id = $self->SUPER::Create( TransactionId => $args{'TransactionId'},
+ ContentType => $Attachment->mime_type,
+ ContentEncoding => $ContentEncoding,
+ Parent => $args{'Parent'},
+ Headers => $Attachment->head->as_string,
+ Subject => $Subject,
+ Content => $Body,
+ Filename => $Filename,
+ MessageId => $MessageId
+ );
+ unless ($id) {
+ $RT::Logger->crit("Attachment insert failed - ".$RT::Handle->dbh->errstr);
+ }
+
+ return ($id);
+ }
+}
+
+# }}}
+
+
+=head2 Import
+
+Create an attachment exactly as specified in the named parameters.
+
+=cut
+
+
+sub Import {
+ my $self = shift;
+ my %args = ( ContentEncoding => 'none',
+
+ @_ );
+
+
+ ($args{'ContentEncoding'}, $args{'Content'}) = $self->_EncodeLOB($args{'Content'}, $args{'MimeType'});
+
+ return($self->SUPER::Create(%args));
+}
+
+# {{{ sub Content
+
+=head2 Content
+
+Returns the attachment's content. if it's base64 encoded, decode it
+before returning it.
+
+=cut
+
+sub Content {
+ my $self = shift;
+ $self->_DecodeLOB($self->ContentType, $self->ContentEncoding, $self->_Value('Content', decode_utf8 => 0));
+}
+
+
+# }}}
+
+
+# {{{ sub OriginalContent
+
+=head2 OriginalContent
+
+Returns the attachment's content as octets before RT's mangling.
+Currently, this just means restoring text content back to its
+original encoding.
+
+=cut
+
+sub OriginalContent {
+ my $self = shift;
+
+ return $self->Content unless (
+ $self->ContentType =~ qr{^(text/plain|message/rfc822)$}i) ;
+ my $enc = $self->OriginalEncoding;
+
+ my $content;
+ if ( $self->ContentEncoding eq 'none' || ! $self->ContentEncoding ) {
+ $content = $self->_Value('Content', decode_utf8 => 0);
+ } elsif ( $self->ContentEncoding eq 'base64' ) {
+ $content = MIME::Base64::decode_base64($self->_Value('Content', decode_utf8 => 0));
+ } elsif ( $self->ContentEncoding eq 'quoted-printable' ) {
+ return MIME::QuotedPrint::decode($self->_Value('Content', decode_utf8 => 0));
+ } else {
+ return( $self->loc("Unknown ContentEncoding [_1]", $self->ContentEncoding));
+ }
+
+ # Encode::_utf8_on($content);
+ if (!$enc || $enc eq '' || $enc eq 'utf8' || $enc eq 'utf-8') {
+ # If we somehow fail to do the decode, at least push out the raw bits
+ eval {return( Encode::decode_utf8($content))} || return ($content);
+ }
+
+ eval { Encode::from_to($content, 'utf8' => $enc);};
+ if ($@) {
+ $RT::Logger->error("Could not convert attachment from assumed utf8 to '$enc' :".$@);
+ }
+ return $content;
+}
+
+# }}}
+
+
+# {{{ sub OriginalEncoding
+
+=head2 OriginalEncoding
+
+Returns the attachment's original encoding.
+
+=cut
+
+sub OriginalEncoding {
+ my $self = shift;
+ return $self->GetHeader('X-RT-Original-Encoding');
+}
+
+# }}}
+
+# {{{ sub Children
+
+=head2 Children
+
+ Returns an RT::Attachments object which is preloaded with all Attachments objects with this Attachment\'s Id as their 'Parent'
+
+=cut
+
+sub Children {
+ my $self = shift;
+
+ my $kids = new RT::Attachments($self->CurrentUser);
+ $kids->ChildrenOf($self->Id);
+ return($kids);
+}
+
+# }}}
+
+# {{{ UTILITIES
+
+# {{{ sub Quote
+
+
+
+sub Quote {
+ my $self=shift;
+ my %args=(Reply=>undef, # Prefilled reply (i.e. from the KB/FAQ system)
+ @_);
+
+ my ($quoted_content, $body, $headers);
+ my $max=0;
+
+ # TODO: Handle Multipart/Mixed (eventually fix the link in the
+ # ShowHistory web template?)
+ if ($self->ContentType =~ m{^(text/plain|message)}i) {
+ $body=$self->Content;
+
+ # Do we need any preformatting (wrapping, that is) of the message?
+
+ # Remove quoted signature.
+ $body =~ s/\n-- \n(.*)$//s;
+
+ # What's the longest line like?
+ foreach (split (/\n/,$body)) {
+ $max=length if ( length > $max);
+ }
+
+ if ($max>76) {
+ require Text::Wrapper;
+ my $wrapper=new Text::Wrapper
+ (
+ columns => 70,
+ body_start => ($max > 70*3 ? ' ' : ''),
+ par_start => ''
+ );
+ $body=$wrapper->wrap($body);
+ }
+
+ $body =~ s/^/> /gm;
+
+ $body = '[' . $self->TransactionObj->CreatorObj->Name() . ' - ' . $self->TransactionObj->CreatedAsString()
+ . "]:\n\n"
+ . $body . "\n\n";
+
+ } else {
+ $body = "[Non-text message not quoted]\n\n";
+ }
+
+ $max=60 if $max<60;
+ $max=70 if $max>78;
+ $max+=2;
+
+ return (\$body, $max);
+}
+# }}}
+
+# {{{ sub NiceHeaders - pulls out only the most relevant headers
+
+=head2 NiceHeaders
+
+Returns a multi-line string of the To, From, Cc, Date and Subject headers.
+
+=cut
+
+sub NiceHeaders {
+ my $self = shift;
+ my $hdrs = "";
+ my @hdrs = $self->_SplitHeaders;
+ while (my $str = shift @hdrs) {
+ next unless $str =~ /^(To|From|RT-Send-Cc|Cc|Bcc|Date|Subject):/i;
+ $hdrs .= $str . "\n";
+ $hdrs .= shift( @hdrs ) . "\n" while ($hdrs[0] =~ /^[ \t]+/);
+ }
+ return $hdrs;
+}
+# }}}
+
+# {{{ sub Headers
+
+=head2 Headers
+
+Returns this object's headers as a string. This method specifically
+removes the RT-Send-Bcc: header, so as to never reveal to whom RT sent a Bcc.
+We need to record the RT-Send-Cc and RT-Send-Bcc values so that we can actually send
+out mail. (The mailing rules are separated from the ticket update code by
+an abstraction barrier that makes it impossible to pass this data directly
+
+=cut
+
+sub Headers {
+ my $self = shift;
+ my $hdrs="";
+ my @headers = grep { !/^RT-Send-Bcc/i } $self->_SplitHeaders;
+ return join("\n",@headers);
+
+}
+
+
+# }}}
+
+# {{{ sub GetHeader
+
+=head2 GetHeader ( 'Tag')
+
+Returns the value of the header Tag as a string. This bypasses the weeding out
+done in Headers() above.
+
+=cut
+
+sub GetHeader {
+ my $self = shift;
+ my $tag = shift;
+ foreach my $line ($self->_SplitHeaders) {
+ if ($line =~ /^\Q$tag\E:\s+(.*)$/si) { #if we find the header, return its value
+ return ($1);
+ }
+ }
+
+ # we found no header. return an empty string
+ return undef;
+}
+# }}}
+
+# {{{ sub SetHeader
+
+=head2 SetHeader ( 'Tag', 'Value' )
+
+Replace or add a Header to the attachment's headers.
+
+=cut
+
+sub SetHeader {
+ my $self = shift;
+ my $tag = shift;
+ my $newheader = '';
+
+ foreach my $line ($self->_SplitHeaders) {
+ if (defined $tag and $line =~ /^\Q$tag\E:\s+(.*)$/i) {
+ $newheader .= "$tag: $_[0]\n";
+ undef $tag;
+ }
+ else {
+ $newheader .= "$line\n";
+ }
+ }
+
+ $newheader .= "$tag: $_[0]\n" if defined $tag;
+ $self->__Set( Field => 'Headers', Value => $newheader);
+}
+# }}}
+
+# {{{ sub _Value
+
+=head2 _Value
+
+Takes the name of a table column.
+Returns its value as a string, if the user passes an ACL check
+
+=cut
+
+sub _Value {
+
+ my $self = shift;
+ my $field = shift;
+
+ #if the field is public, return it.
+ if ( $self->_Accessible( $field, 'public' ) ) {
+ return ( $self->__Value( $field, @_ ) );
+ }
+
+ #If it's a comment, we need to be extra special careful
+ elsif ( $self->TransactionObj->Type =~ /^Comment/ ) {
+ if ( $self->TransactionObj->CurrentUserHasRight('ShowTicketComments') )
+ {
+ return ( $self->__Value( $field, @_ ) );
+ }
+ }
+ elsif ( $self->TransactionObj->CurrentUserHasRight('ShowTicket') ) {
+ return ( $self->__Value( $field, @_ ) );
+ }
+
+ #if they ain't got rights to see, don't let em
+ else {
+ return (undef);
+ }
+
+}
+
+# }}}
+
+=head2 _SplitHeaders
+
+Returns an array of this attachment object's headers, with one header
+per array entry. multiple lines are folded.
+
+=begin testing
+
+my $test1 = "From: jesse";
+my @headers = RT::Attachment->_SplitHeaders($test1);
+is ($#headers, 0, $test1 );
+
+my $test2 = qq{From: jesse
+To: bobby
+Subject: foo
+};
+
+@headers = RT::Attachment->_SplitHeaders($test2);
+is ($#headers, 2, "testing a bunch of singline multiple headers" );
+
+
+my $test3 = qq{From: jesse
+To: bobby,
+ Suzie,
+ Sally,
+ Joey: bizzy,
+Subject: foo
+};
+
+@headers = RT::Attachment->_SplitHeaders($test3);
+is ($#headers, 2, "testing a bunch of singline multiple headers" );
+
+
+=end testing
+
+=cut
+
+sub _SplitHeaders {
+ my $self = shift;
+ my $headers = (shift || $self->SUPER::Headers());
+ my @headers;
+ for (split(/\n(?=\w|\z)/,$headers)) {
+ push @headers, $_;
+
+ }
+ return(@headers);
+}
+
+
+sub ContentLength {
+ my $self = shift;
+
+ unless ( (($self->TransactionObj->CurrentUserHasRight('ShowTicketComments')) and
+ ($self->TransactionObj->Type eq 'Comment') ) or
+ ($self->TransactionObj->CurrentUserHasRight('ShowTicket'))) {
+ return undef;
+ }
+
+ if (my $len = $self->GetHeader('Content-Length')) {
+ return $len;
+ }
+
+ {
+ use bytes;
+ my $len = length($self->Content);
+ $self->SetHeader('Content-Length' => $len);
+ return $len;
+ }
+}
+
+# }}}
+
+# Transactions don't change. by adding this cache congif directiove, we don't lose pathalogically on long tickets.
+sub _CacheConfig {
+ {
+ 'cache_p' => 1,
+ 'fast_update_p' => 1,
+ 'cache_for_sec' => 180,
+ }
+}
+
+1;