diff options
Diffstat (limited to 'rt/lib/RT/Action/AutoOpen.pm')
| -rw-r--r-- | rt/lib/RT/Action/AutoOpen.pm | 5 |
1 files changed, 2 insertions, 3 deletions
diff --git a/rt/lib/RT/Action/AutoOpen.pm b/rt/lib/RT/Action/AutoOpen.pm index e819ca989..156c1eea4 100644 --- a/rt/lib/RT/Action/AutoOpen.pm +++ b/rt/lib/RT/Action/AutoOpen.pm @@ -2,7 +2,7 @@ # # COPYRIGHT: # -# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC +# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC # <sales@bestpractical.com> # # (Except where explicitly superseded by other copyright notices) @@ -46,7 +46,6 @@ # # END BPS TAGGED BLOCK }}} -# This Action will open the BASE if a dependent is resolved. package RT::Action::AutoOpen; use strict; @@ -87,7 +86,7 @@ sub Prepare { # no change if the ticket is in initial status and the message is a mail # from a requestor - return 1 if $ticket->QueueObj->Lifecycle->IsInitial($ticket->Status) + return 1 if $ticket->LifecycleObj->IsInitial($ticket->Status) && $self->TransactionObj->IsInbound; if ( my $msg = $self->TransactionObj->Message->First ) { |