summaryrefslogtreecommitdiff
path: root/rt/docs/design_docs/evil_plans
diff options
context:
space:
mode:
Diffstat (limited to 'rt/docs/design_docs/evil_plans')
-rw-r--r--rt/docs/design_docs/evil_plans162
1 files changed, 162 insertions, 0 deletions
diff --git a/rt/docs/design_docs/evil_plans b/rt/docs/design_docs/evil_plans
new file mode 100644
index 0000000..5b5cc58
--- /dev/null
+++ b/rt/docs/design_docs/evil_plans
@@ -0,0 +1,162 @@
+Current planned 2.2 feature list. subject to change.
+
+
+Core
+
+
+
+Web UI
+
+Should New "Tools" top level menu
+Should "This week in RT" at a glance.
+Nice "RT Stats" overview.
+Nice recent and favorite items
+
+
+per-user configuration
+
+Must Saveable user preferences.
+
+ The ideal implementation would be "saveable user metadata",
+ including things like "Alternate Email Addresses". To
+ do this right, not all user metadata would be directly
+ editable by the user who has "ModifySelf" it may be that
+ this is a "system" datastore that gets accessed by various
+ functions, some of which the user has access to modify and
+ some of which only the system does.
+
+ API: Set field "FOO" to value "BAR" for user BAZ
+ What values does field "FOO" have for user BAZ?
+ Clear all values of "FOO" for user BAZ
+ What users have value "BAR" for field "FOO"
+
+ Example usages:
+
+ What users have the alternative email address matching
+ "boo@fsck.com"
+ What custom searches does user BAZ have defined?
+ What is baz's default queue?
+
+ Actually, I feel a little sketchy about Alternative Email
+ Addresses in there. I'm not quite sure why yet.
+
+ The same would really be useful for queues. Damn it. I think
+ I want a registry.
+
+
+
+Searching
+
+Must Ability to define search result format.
+should Saveable user searches.
+nice Sharable searches.
+
+
+Scrips
+
+must Include more Conditions; at least those contributed so far
+ that make sense in my grand scheme of things
+
+should The name should change to something that people don't think is
+ spelled wrong. ("I will not invent words\n" x 1000)
+
+nice Scrips could apply to a list of queues, rather than just one queue or
+ all of them.
+
+
+Custom fields
+
+Nice Date custom fields
+Nice Some way to order and group custom fields.
+Nice Default values
+Nice Required values
+Nice Make custom fields apply to an enumerated list of queues,
+ rather than just one.
+
+
+Web infrastructure
+
+
+Installation
+
+Should Better FSSTD conformance:
+ bins in /bin
+ admin tools in /sbin (does this include rtadmin?)
+ ephemeral data in /var
+ rename config file
+ force local RT search path?
+
+Mail gateway
+
+must Integrate gpg-authenticated command-by-mail mode
+
+
+
+Core
+
+should Use apache logging, if available
+should Use syslog, if available.
+should Mail user new password, as an Action, so it can be invoked either
+ as a scripaction or from the web ui.
+
+
+
+Web Services Framework
+
+Should Expose an API to create a ticket by HTTP posting an XML document.
+Should Provide an RSS feed to display tickets matching certain criteria
+Nice Allow ticket updates via the web ui
+Nice Export full ticket metadata and history as XML
+
+Note: I currently favor the REST philosophy that GET and POST to specific,
+ defined URLs provides everything one needs to build comprehensive
+ web services without the massive added complexity of a SOAP or XML-RPC
+ framework. Sadly, the world doesn't agree with me
+
+
+ACLs:
+
+Wish New ACL primitives for:
+
+ List all users who have right "FOO" on object "BAR"
+ List all rights user "BAZ" has for object "BAR"
+ List all objects for which user "BAR" has right "FOO"
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+For the near future:
+
+ Use case:
+ Jesse wants to get notified of all tickets in queue 'RT Bugs'
+ with a severity of 'critical' and also have a requestor whcih matches 'fsck.com'.
+ I'm not sure this is the best idea.
+
+
+ Site admins define a number of subscriptions and can sign up individual
+ users, groups or metagroups to get mail on that subscription.
+
+ Basically, an admin would define "On Condition, notify as comment with
+ template _template_"
+
+ There would be a new table called "subscriptions"(?) that would have
+ the structure:
+
+ id
+ ScripId
+ PrincipalType ENUM: User, Group, Owner, Requestors, AdminCcs, Ccs
+ PrincipalId -- UserId or GroupId. For Owner, Requestors, AdminCcs, Ccs, it doesn't really make a lick of difference.