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-rw-r--r--fs_selfservice/FS-SelfService/cgi/view_support_details.html78
1 files changed, 78 insertions, 0 deletions
diff --git a/fs_selfservice/FS-SelfService/cgi/view_support_details.html b/fs_selfservice/FS-SelfService/cgi/view_support_details.html
new file mode 100644
index 0000000..ea21874
--- /dev/null
+++ b/fs_selfservice/FS-SelfService/cgi/view_support_details.html
@@ -0,0 +1,78 @@
+<HTML><HEAD><TITLE>MyAccount</TITLE></HEAD>
+<BODY BGCOLOR="#eeeeee"><FONT SIZE=5>MyAccount</FONT><BR><BR>
+<%= $url = "$selfurl?session=$session_id;action="; ''; %>
+<%= include('myaccount_menu') %>
+<TD VALIGN="top">
+
+<FONT SIZE=4>Support usage details for
+<%= Date::Format::time2str('%b&nbsp;%o&nbsp;%Y', $beginning) %> -
+<%= Date::Format::time2str('%b&nbsp;%o&nbsp;%Y', $ending) %>
+</FONT><BR><BR>
+
+<%= if ( $error ) {
+ $OUT .= qq!<FONT SIZE="+1" COLOR="#ff0000">$error</FONT><BR><BR>!;
+} ''; %>
+
+<TABLE WIDTH="100%">
+ <TR>
+ <TD WIDTH="50%">
+<%= if ($previous < $beginning) {
+ $OUT .= qq!<A HREF="${url}view_support_details;svcnum=$svcnum;beginning=!;
+ $OUT .= qq!$previous;ending=$beginning">Previous period</A>!;
+ }else{
+ '';
+ } %>
+ </TD>
+ <TD WIDTH="50%" ALIGN="right">
+<%= if ($next > $ending) {
+ $OUT .= qq!<A HREF="${url}view_support_details;svcnum=$svcnum;beginning=!;
+ $OUT .= qq!$ending;ending=$next">Next period</A>!;
+ }else{
+ '';
+ }%>
+ </TD>
+ </TR>
+</TABLE>
+<TABLE BGCOLOR="#cccccc">
+ <TR>
+ <TH ALIGN="left">Ticket</TH>
+ <TH ALIGN="center">Subject</TH>
+ <TH ALIGN="center">Staff</TH>
+ <TH ALIGN="center">Date</TH>
+ <TH ALIGN="center">Status</TH>
+ <TH ALIGN="right">Time</TH>
+ </TR>
+<%= my $total = 0;
+ foreach my $usage ( @usage ) {
+ $OUT .= '<TR><TD ALIGN="left">';
+ $OUT .= $usage->{'ticketid'};
+ $OUT .= '</TD><TD ALIGN="right">';
+ $OUT .= $usage->{'subject'};
+ $OUT .= '</TD><TD ALIGN="right">';
+ $OUT .= $usage->{'creator'};
+ $OUT .= '</TD><TD ALIGN="left">';
+ $OUT .= Date::Format::time2str('%T%P %a&nbsp;%b&nbsp;%o&nbsp;%Y', $usage->{'_date'});
+ $OUT .= '</TD><TD ALIGN="right">';
+ $OUT .= $usage->{'status'};
+ $OUT .= '</TD><TD ALIGN="right">';
+ my $duration = $usage->{'support'};
+ $total += $usage->{'support'};
+ my $h = int($duration/3600);
+ my $m = sprintf("%02d", int(($duration % 3600) / 60));
+ my $s = sprintf("%02d", $duration % 60);
+ $OUT .= $usage->{'support'} < 0 ? '-' : '';
+ $OUT .= "$h:$m:$s";
+ $OUT .= '</TD></TR>';
+ }
+ my $h = int($total/3600);
+ my $m = sprintf("%02d", int(($total % 3600) / 60));
+ my $s = sprintf("%02d", $total % 60);
+ $OUT .= qq!<TR><TD COLSPAN="5"></TD><TD ALIGN="right"><HR></TD></TR>!;
+ $OUT .= qq!<TR><TD COLSPAN="5"></TD><TD ALIGN="right">$h:$m:$s</TD></TR>!;
+ %>
+
+</TABLE>
+<BR>
+
+</TD></TR></TABLE>
+<%= include('footer') %>