diff options
Diffstat (limited to 'fs_selfservice/FS-SelfService/cgi/ticket_summary.html')
-rw-r--r-- | fs_selfservice/FS-SelfService/cgi/ticket_summary.html | 65 |
1 files changed, 65 insertions, 0 deletions
diff --git a/fs_selfservice/FS-SelfService/cgi/ticket_summary.html b/fs_selfservice/FS-SelfService/cgi/ticket_summary.html new file mode 100644 index 000000000..0d1c5e99a --- /dev/null +++ b/fs_selfservice/FS-SelfService/cgi/ticket_summary.html @@ -0,0 +1,65 @@ +<SCRIPT TYPE="text/javascript" SRC="overlibmws.js"></SCRIPT> +<TABLE BORDER=0 CELLSPACING=0 CELLPADDING=2 BGCOLOR="#eeeeee"> +<TR><TH BGCOLOR="#ff6666" COLSPAN=8>Open Tickets</TH></TR> +<TR> +<%= +my $col1 = "ffffff"; +my $col2 = "dddddd"; +my $col = $col1; + +my $can_set_priority = + grep { exists($_->{'_selfservice_priority'}) } @tickets; +if ( $can_set_priority ) { + $OUT .= qq!<FORM ACTION="$selfurl" METHOD="POST">! . + qq!<INPUT TYPE="hidden" NAME="session" VALUE="$session_id">! . + qq!<INPUT TYPE="hidden" NAME="action" VALUE="ticket_priority">!; +} +$date_format ||= '%Y-%m-%d'; +my $date_formatter = sub { + my $time = Date::Parse::str2time($_[0], 'GMT'); # RT internal dates are GMT + # exclude times within 24 hours of zero + ($time > 86400) ? Date::Format::time2str($date_format, $time) : '' +}; + +my @titles = ('#', qw(Subject Queue Status Created Due)); +push @titles, 'Estimated<BR>Minutes'; +push @titles, 'Priority'; + +$OUT .= join("\n", map { "<TH VALIGN=\"top\">$_</TH>" } @titles) . '</TR>'; + +foreach my $ticket ( @tickets ) { + my $id = $ticket->{'id'}; + my $td = qq!<TD BGCOLOR="#$col">!; + my $link = qq!<A HREF="${url}tktview;ticket_id=$id">!; + $OUT .= '<TR>' . $td . $link . $id . '</A></TD>'. +$td. $link . $ticket->{'subject'} . '</A></TD>'. +$td. $ticket->{'queue'} . '</TD>'. +$td. $ticket->{'status'} . '</TD>'. +$td. $date_formatter->($ticket->{'created'}) . '</TD>'. +$td. $date_formatter->($ticket->{'due'}) . '</TD>'. +qq!<TD BGCOLOR="#$col" ALIGN="right">!. ($ticket->{'timeestimated'} || '') +. '</TD>'. +qq!<TD BGCOLOR="#$col" ALIGN="right">!; + if ( $can_set_priority ) { + $OUT .= '<INPUT TYPE="hidden" NAME="ticket'.$id.'" VALUE="1">' . + '<INPUT TYPE="text" SIZE=4 NAME="priority'.$id.'"' . + 'VALUE="'.$ticket->{'_selfservice_priority'}.'"></TD>'; + if ( exists($ticket_error{$id}) ) { + # display error message compactly + $OUT .= '<TD><FONT COLOR="#ff0000" onmouseover="'. + "return overlib('".$ticket_error{$id}."', AUTOSTATUS, WRAP);" . + '" onmouseout="nd();">*</FONT></TD>'; + } + } + else { + $OUT .= ($ticket->{'content'} || $ticket->{'priority'}) . '</TD>'; + } + $OUT .= '</TR>'; + $col = $col eq $col1 ? $col2 : $col1; +} #foreach my $ticket +if ( $can_set_priority ) { + $OUT .= '<TR><TD COLSPAN=8 ALIGN="right"> +<INPUT TYPE="submit" VALUE="Save changes"></TD></TR></FORM>'; +} +%> +</TABLE> |