diff options
Diffstat (limited to 'FS/FS/TicketSystem/RT_Internal.pm')
| -rw-r--r-- | FS/FS/TicketSystem/RT_Internal.pm | 27 |
1 files changed, 23 insertions, 4 deletions
diff --git a/FS/FS/TicketSystem/RT_Internal.pm b/FS/FS/TicketSystem/RT_Internal.pm index 665c16692..d0913d84d 100644 --- a/FS/FS/TicketSystem/RT_Internal.pm +++ b/FS/FS/TicketSystem/RT_Internal.pm @@ -111,7 +111,7 @@ properly. # create an RT::Tickets object for a specified custnum or svcnum sub _tickets_search { - my ( $self, $type, $number, $limit, $priority ) = @_; + my( $self, $type, $number, $limit, $priority, $status ) = @_; $type =~ /^Customer|Service$/ or die "invalid type: $type"; $number =~ /^\d+$/ or die "invalid custnum/svcnum: $number"; @@ -136,9 +136,28 @@ sub _tickets_search { } } - $rtql .= ' AND ( ' . - join(' OR ', map { "Status = '$_'" } $self->statuses) . - ' )'; + my @statuses; + if ( defined($status) && $status ) { + if ( ref($status) ) { + if ( ref($status) eq 'HASH' ) { + @statuses = grep $status->{$_}, keys %$status; + } elsif ( ref($status) eq 'ARRAY' ) { + @statuses = @$status; + } else { + #what should be the failure mode here? die? return no tickets? + die 'unknown status ref '. ref($status); + } + } else { + @statuses = ( $status ); + } + @statuses = grep /^\w+$/, @statuses; #injection prevention + } else { + @statuses = $self->statuses; + } + + $rtql .= ' AND ( '. + join(' OR ', map { "Status = '$_'" } @statuses). + ' ) '; warn "$me _customer_tickets_search:\n$rtql\n" if $DEBUG; $Tickets->FromSQL($rtql); |