diff options
| -rw-r--r-- | rt/etc/initialdata | 9 |
1 files changed, 9 insertions, 0 deletions
diff --git a/rt/etc/initialdata b/rt/etc/initialdata index 825e6506f..61e635771 100644 --- a/rt/etc/initialdata +++ b/rt/etc/initialdata @@ -798,6 +798,11 @@ Hour: { $SubscriptionObj->SubValue('Hour') } # ScripCondition => 'On Correspond', # ScripAction => 'Notify Requestors And Ccs', # Template => 'Correspondence in HTML' }, + { Description => 'On Correspond Notify Requestors, Ccs, and Other Recipients', + ScripCondition => 'On Correspond', + ScripAction => 'Notify Requestors, Ccs, and Other Recipients', + Template => 'Correspondence', }, + { Description => 'On Correspond Open Tickets', ScripCondition => 'On Correspond', ScripAction => 'Open Tickets', @@ -838,6 +843,10 @@ Hour: { $SubscriptionObj->SubValue('Hour') } ScripCondition => 'On Forward Ticket', ScripAction => 'Send Forward', Template => 'Forward Ticket' }, + { Description => 'On Correspond, cancel future resolve', + ScripCondition => 'On Correspond', + ScripAction => 'Cancel Scheduled Resolve', + Template => 'Blank' }, ); @ACL = ( |