diff options
| -rw-r--r-- | FS/FS/TicketSystem/RT_External.pm | 7 |
1 files changed, 6 insertions, 1 deletions
diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm index 2968a2589..be0823860 100644 --- a/FS/FS/TicketSystem/RT_External.pm +++ b/FS/FS/TicketSystem/RT_External.pm @@ -135,7 +135,12 @@ sub href_customer_tickets { $href .= 'AND%20Queue%20%3D%20%27'. $priority_field_queue. '%27%20'; } if ( defined($priority) && $field ) { - $href .= '%20AND%20%27CF.'. $field. '%27%20%3D%20%27'. $priority. '%27%20'; + $href .= '%20AND%20%27CF.'. $field. '%27%20'; + if ( $priority ) { + $href .= '%3D%20%27'. $priority. '%27%20'; + } else { + $href .= 'IS%20%27NULL%27%20'; + } } $href .= '&Rows=100'. |