diff options
| -rw-r--r-- | FS/FS/TicketSystem/RT_External.pm | 8 |
1 files changed, 5 insertions, 3 deletions
diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm index 7dde86228..234363a04 100644 --- a/FS/FS/TicketSystem/RT_External.pm +++ b/FS/FS/TicketSystem/RT_External.pm @@ -55,9 +55,11 @@ sub customer_tickets { $limit ||= 0; my( $from_sql, @param) = $self->_from_customer( $custnum, $priority ); - my $sql = "SELECT tickets.*, queues.name". - ( length($priority) ? ", objectcustomfieldvalues.content" : '' ). - " $from_sql ORDER BY priority, id DESC LIMIT $limit"; + my $sql="SELECT tickets.*, queues.name, ". + "position(tickets.status in 'newopenstalledresolvedrejecteddeleted')". + " AS svalue " . + ( length($priority) ? ", objectcustomfieldvalues.content" : '' ). + " $from_sql ORDER BY priority, svalue, id DESC LIMIT $limit"; my $sth = $dbh->prepare($sql) or die $dbh->errstr. "preparing $sql"; $sth->execute(@param) or die $sth->errstr. "executing $sql"; |