rt 4.2.14 (#13852)

57 files changed, 70 insertions, 59 deletions

diff --git a/rt/share/html/Ticket/Attachment/WithHeaders/dhandler b/rt/share/html/Ticket/Attachment/WithHeaders/dhandler
index 93c64ad41..cbe07511e 100644
--- a/rt/share/html/Ticket/Attachment/WithHeaders/dhandler
+++ b/rt/share/html/Ticket/Attachment/WithHeaders/dhandler
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Attachment/dhandler b/rt/share/html/Ticket/Attachment/dhandler
index 8a62e6daf..d61c1d8c7 100755
--- a/rt/share/html/Ticket/Attachment/dhandler
+++ b/rt/share/html/Ticket/Attachment/dhandler
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
@@ -68,11 +68,13 @@ unless ( $AttachmentObj->TransactionId() == $trans ) {
 my $content = $AttachmentObj->OriginalContent;
 my $content_type = $AttachmentObj->ContentType || 'text/plain';
 
-if ( RT->Config->Get('AlwaysDownloadAttachments') ) {
+my $attachment_regex = qr{^(image/svg\+xml|application/pdf)}i;
+if ( RT->Config->Get('AlwaysDownloadAttachments') || ($content_type =~ $attachment_regex) ) {
     $r->headers_out->{'Content-Disposition'} = "attachment";
 }
 elsif ( !RT->Config->Get('TrustHTMLAttachments') ) {
-    $content_type = 'text/plain' if ( $content_type =~ /^text\/html/i );
+    my $text_plain_regex = qr{^(text/html|application/xhtml\+xml|text/xml|application/xml)}i;
+    $content_type = 'text/plain' if ( $content_type =~ $text_plain_regex );
 }
 elsif (lc $content_type eq 'text/html') {
     # If we're trusting and serving HTML for display not download, try to do
diff --git a/rt/share/html/Ticket/Create.html b/rt/share/html/Ticket/Create.html
index 9cb3c7b24..dddafd2e7 100755
--- a/rt/share/html/Ticket/Create.html
+++ b/rt/share/html/Ticket/Create.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Crypt.html b/rt/share/html/Ticket/Crypt.html
index fb0a8e80b..9a1d1ba20 100644
--- a/rt/share/html/Ticket/Crypt.html
+++ b/rt/share/html/Ticket/Crypt.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Display.html b/rt/share/html/Ticket/Display.html
index 3b13efda0..2851d0ba2 100755
--- a/rt/share/html/Ticket/Display.html
+++ b/rt/share/html/Ticket/Display.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/AddAttachments b/rt/share/html/Ticket/Elements/AddAttachments
index 876592a04..3415a1134 100644
--- a/rt/share/html/Ticket/Elements/AddAttachments
+++ b/rt/share/html/Ticket/Elements/AddAttachments
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/AddWatchers b/rt/share/html/Ticket/Elements/AddWatchers
index 278428f39..2a18f411c 100755
--- a/rt/share/html/Ticket/Elements/AddWatchers
+++ b/rt/share/html/Ticket/Elements/AddWatchers
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/Bookmark b/rt/share/html/Ticket/Elements/Bookmark
index 6c02bfe68..97dc2bc8d 100644
--- a/rt/share/html/Ticket/Elements/Bookmark
+++ b/rt/share/html/Ticket/Elements/Bookmark
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ClickToShowHistory b/rt/share/html/Ticket/Elements/ClickToShowHistory
index d795ebe4b..ec8438b5a 100644
--- a/rt/share/html/Ticket/Elements/ClickToShowHistory
+++ b/rt/share/html/Ticket/Elements/ClickToShowHistory
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/DelayShowHistory b/rt/share/html/Ticket/Elements/DelayShowHistory
index bebd4590a..2e9962e72 100644
--- a/rt/share/html/Ticket/Elements/DelayShowHistory
+++ b/rt/share/html/Ticket/Elements/DelayShowHistory
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/EditBasics b/rt/share/html/Ticket/Elements/EditBasics
index 75c9b8885..745425696 100755
--- a/rt/share/html/Ticket/Elements/EditBasics
+++ b/rt/share/html/Ticket/Elements/EditBasics
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/EditCustomFields b/rt/share/html/Ticket/Elements/EditCustomFields
index 0673396e1..9fa2d3977 100755
--- a/rt/share/html/Ticket/Elements/EditCustomFields
+++ b/rt/share/html/Ticket/Elements/EditCustomFields
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/EditDates b/rt/share/html/Ticket/Elements/EditDates
index 4d5682124..187ffce0f 100755
--- a/rt/share/html/Ticket/Elements/EditDates
+++ b/rt/share/html/Ticket/Elements/EditDates
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/EditMerge b/rt/share/html/Ticket/Elements/EditMerge
index f702db66e..f451788e9 100644
--- a/rt/share/html/Ticket/Elements/EditMerge
+++ b/rt/share/html/Ticket/Elements/EditMerge
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/EditPeople b/rt/share/html/Ticket/Elements/EditPeople
index 96b984170..f94470e7b 100755
--- a/rt/share/html/Ticket/Elements/EditPeople
+++ b/rt/share/html/Ticket/Elements/EditPeople
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/EditTransactionCustomFields b/rt/share/html/Ticket/Elements/EditTransactionCustomFields
index 5dbd7fa69..2d88796e0 100644
--- a/rt/share/html/Ticket/Elements/EditTransactionCustomFields
+++ b/rt/share/html/Ticket/Elements/EditTransactionCustomFields
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/EditWatchers b/rt/share/html/Ticket/Elements/EditWatchers
index 9776f537e..465dc8374 100755
--- a/rt/share/html/Ticket/Elements/EditWatchers
+++ b/rt/share/html/Ticket/Elements/EditWatchers
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/LoadTextAttachments b/rt/share/html/Ticket/Elements/LoadTextAttachments
index 13f1a0c3c..bcaa45cda 100644
--- a/rt/share/html/Ticket/Elements/LoadTextAttachments
+++ b/rt/share/html/Ticket/Elements/LoadTextAttachments
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/PreviewScrips b/rt/share/html/Ticket/Elements/PreviewScrips
index 60f22ca6a..aed9098b8 100755
--- a/rt/share/html/Ticket/Elements/PreviewScrips
+++ b/rt/share/html/Ticket/Elements/PreviewScrips
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/Reminders b/rt/share/html/Ticket/Elements/Reminders
index d1e25bdc2..4ce657362 100644
--- a/rt/share/html/Ticket/Elements/Reminders
+++ b/rt/share/html/Ticket/Elements/Reminders
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/SelectStatus b/rt/share/html/Ticket/Elements/SelectStatus
index d59f0f08b..2c4729954 100644
--- a/rt/share/html/Ticket/Elements/SelectStatus
+++ b/rt/share/html/Ticket/Elements/SelectStatus
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowAttachments b/rt/share/html/Ticket/Elements/ShowAttachments
index b34f67378..e1c656621 100755
--- a/rt/share/html/Ticket/Elements/ShowAttachments
+++ b/rt/share/html/Ticket/Elements/ShowAttachments
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowBasics b/rt/share/html/Ticket/Elements/ShowBasics
index 5d04f6310..96291ba55 100755
--- a/rt/share/html/Ticket/Elements/ShowBasics
+++ b/rt/share/html/Ticket/Elements/ShowBasics
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowCustomFields b/rt/share/html/Ticket/Elements/ShowCustomFields
index a1824d3b0..6b19ddd85 100755
--- a/rt/share/html/Ticket/Elements/ShowCustomFields
+++ b/rt/share/html/Ticket/Elements/ShowCustomFields
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowDates b/rt/share/html/Ticket/Elements/ShowDates
index 823caedfa..816b5cbaf 100755
--- a/rt/share/html/Ticket/Elements/ShowDates
+++ b/rt/share/html/Ticket/Elements/ShowDates
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowDependencyStatus b/rt/share/html/Ticket/Elements/ShowDependencyStatus
index 328e91cfe..5479c699d 100644
--- a/rt/share/html/Ticket/Elements/ShowDependencyStatus
+++ b/rt/share/html/Ticket/Elements/ShowDependencyStatus
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowGroupMembers b/rt/share/html/Ticket/Elements/ShowGroupMembers
index a70a387b1..ad34c8ccc 100644
--- a/rt/share/html/Ticket/Elements/ShowGroupMembers
+++ b/rt/share/html/Ticket/Elements/ShowGroupMembers
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowPeople b/rt/share/html/Ticket/Elements/ShowPeople
index 4c3b61e17..417b469db 100755
--- a/rt/share/html/Ticket/Elements/ShowPeople
+++ b/rt/share/html/Ticket/Elements/ShowPeople
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowPriority b/rt/share/html/Ticket/Elements/ShowPriority
index 23945e36c..c465d4875 100644
--- a/rt/share/html/Ticket/Elements/ShowPriority
+++ b/rt/share/html/Ticket/Elements/ShowPriority
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowQueue b/rt/share/html/Ticket/Elements/ShowQueue
index 1e4b4447c..59e39b8d1 100644
--- a/rt/share/html/Ticket/Elements/ShowQueue
+++ b/rt/share/html/Ticket/Elements/ShowQueue
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowRequestor b/rt/share/html/Ticket/Elements/ShowRequestor
index 40833bf4e..6c35ef205 100755
--- a/rt/share/html/Ticket/Elements/ShowRequestor
+++ b/rt/share/html/Ticket/Elements/ShowRequestor
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowRequestorExtraInfo b/rt/share/html/Ticket/Elements/ShowRequestorExtraInfo
index 64d97c462..c8c879b56 100644
--- a/rt/share/html/Ticket/Elements/ShowRequestorExtraInfo
+++ b/rt/share/html/Ticket/Elements/ShowRequestorExtraInfo
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowRequestorTickets b/rt/share/html/Ticket/Elements/ShowRequestorTickets
index a495567f2..dd6e12e01 100644
--- a/rt/share/html/Ticket/Elements/ShowRequestorTickets
+++ b/rt/share/html/Ticket/Elements/ShowRequestorTickets
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowRequestorTicketsActive b/rt/share/html/Ticket/Elements/ShowRequestorTicketsActive
index 3d945bcf0..f7035a2bb 100644
--- a/rt/share/html/Ticket/Elements/ShowRequestorTicketsActive
+++ b/rt/share/html/Ticket/Elements/ShowRequestorTicketsActive
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowRequestorTicketsAll b/rt/share/html/Ticket/Elements/ShowRequestorTicketsAll
index 1a5a4dd48..0fb16f1c9 100644
--- a/rt/share/html/Ticket/Elements/ShowRequestorTicketsAll
+++ b/rt/share/html/Ticket/Elements/ShowRequestorTicketsAll
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowRequestorTicketsInactive b/rt/share/html/Ticket/Elements/ShowRequestorTicketsInactive
index eb08c4caf..71fcbe978 100644
--- a/rt/share/html/Ticket/Elements/ShowRequestorTicketsInactive
+++ b/rt/share/html/Ticket/Elements/ShowRequestorTicketsInactive
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowSimplifiedRecipients b/rt/share/html/Ticket/Elements/ShowSimplifiedRecipients
index fb2a359b6..fcfb28484 100644
--- a/rt/share/html/Ticket/Elements/ShowSimplifiedRecipients
+++ b/rt/share/html/Ticket/Elements/ShowSimplifiedRecipients
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowSummary b/rt/share/html/Ticket/Elements/ShowSummary
index 4bf38ecfd..894e3c964 100755
--- a/rt/share/html/Ticket/Elements/ShowSummary
+++ b/rt/share/html/Ticket/Elements/ShowSummary
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowTime b/rt/share/html/Ticket/Elements/ShowTime
index faf526d33..feda8b353 100644
--- a/rt/share/html/Ticket/Elements/ShowTime
+++ b/rt/share/html/Ticket/Elements/ShowTime
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/ShowUpdateStatus b/rt/share/html/Ticket/Elements/ShowUpdateStatus
index db6e02ea7..55f391d7d 100644
--- a/rt/share/html/Ticket/Elements/ShowUpdateStatus
+++ b/rt/share/html/Ticket/Elements/ShowUpdateStatus
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Elements/UpdateCc b/rt/share/html/Ticket/Elements/UpdateCc
index 6101139fc..a2902cfa3 100644
--- a/rt/share/html/Ticket/Elements/UpdateCc
+++ b/rt/share/html/Ticket/Elements/UpdateCc
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
@@ -55,6 +55,7 @@
 <i class="label">(<&|/l&>check to add</&>)</i>
 %}
 %foreach my $addr ( @one_time_Ccs ) {
+<span class="ticket-update-suggested-cc">
 <input
     id="UpdateCc-<%$addr%>"
     name="UpdateCc-<%$addr%>"
@@ -64,6 +65,7 @@
     onClick="checkboxToInput('UpdateCc', <% "UpdateCc-$addr" |n,j%>, <%$clean_addr|n,j%> );"
     <% $ARGS{'UpdateCc-'.$addr} ? 'checked="checked"' : ''%> >
       <label for="UpdateCc-<%$addr%>"><& /Elements/ShowUser, Address => $txn_addresses{$addr}&></label>
+</span>
 %}
 </td></tr>
 <tr><td class="label"><&|/l&>One-time Bcc</&>:</td><td><& /Elements/EmailInput, Name => 'UpdateBcc', Size => undef, Default => $ARGS{UpdateBcc}, AutocompleteMultiple => 1 &><br />
@@ -71,6 +73,7 @@
 <i class="label">(<&|/l&>check to add</&>)</i>
 %}
 %foreach my $addr ( @one_time_Ccs ) {
+<span class="ticket-update-suggested-cc">
 <input
     id="UpdateBcc-<%$addr%>"
     name="UpdateBcc-<%$addr%>"
@@ -80,6 +83,7 @@
     onClick="checkboxToInput('UpdateBcc', <% "UpdateBcc-$addr" |n,j%>, <%$clean_addr|n,j%> );"
     <% $ARGS{'UpdateBcc-'.$addr} ? 'checked="checked"' : ''%> >
       <label for="UpdateBcc-<%$addr%>"><& /Elements/ShowUser, Address => $txn_addresses{$addr}&></label>
+</span>
 %}
 </td></tr>
 <%args>
@@ -94,4 +98,6 @@ foreach my $addr ( keys %txn_addresses) {
   next if ( grep {$addr eq $_} @req_addresses );
   push @one_time_Ccs,$addr;
 }
+
+@one_time_Ccs = sort @one_time_Ccs;
 </%init>
diff --git a/rt/share/html/Ticket/Forward.html b/rt/share/html/Ticket/Forward.html
index ca25f505c..47647a5a1 100644
--- a/rt/share/html/Ticket/Forward.html
+++ b/rt/share/html/Ticket/Forward.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Graphs/Elements/EditGraphProperties b/rt/share/html/Ticket/Graphs/Elements/EditGraphProperties
index fcb1f669f..08af7d6df 100644
--- a/rt/share/html/Ticket/Graphs/Elements/EditGraphProperties
+++ b/rt/share/html/Ticket/Graphs/Elements/EditGraphProperties
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Graphs/Elements/ShowGraph b/rt/share/html/Ticket/Graphs/Elements/ShowGraph
index 5535f3421..cf2ac0e99 100644
--- a/rt/share/html/Ticket/Graphs/Elements/ShowGraph
+++ b/rt/share/html/Ticket/Graphs/Elements/ShowGraph
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Graphs/Elements/ShowLegends b/rt/share/html/Ticket/Graphs/Elements/ShowLegends
index 549c19662..0a7b40851 100644
--- a/rt/share/html/Ticket/Graphs/Elements/ShowLegends
+++ b/rt/share/html/Ticket/Graphs/Elements/ShowLegends
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Graphs/dhandler b/rt/share/html/Ticket/Graphs/dhandler
index 29c3d021d..6e59ab4c6 100644
--- a/rt/share/html/Ticket/Graphs/dhandler
+++ b/rt/share/html/Ticket/Graphs/dhandler
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Graphs/index.html b/rt/share/html/Ticket/Graphs/index.html
index db3a5460a..1f63ce3e5 100644
--- a/rt/share/html/Ticket/Graphs/index.html
+++ b/rt/share/html/Ticket/Graphs/index.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/History.html b/rt/share/html/Ticket/History.html
index a71cad28f..b52279cec 100755
--- a/rt/share/html/Ticket/History.html
+++ b/rt/share/html/Ticket/History.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Modify.html b/rt/share/html/Ticket/Modify.html
index 3b8bfc223..fef7acc8c 100755
--- a/rt/share/html/Ticket/Modify.html
+++ b/rt/share/html/Ticket/Modify.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/ModifyAll.html b/rt/share/html/Ticket/ModifyAll.html
index be5e3ff17..9c82b50d2 100755
--- a/rt/share/html/Ticket/ModifyAll.html
+++ b/rt/share/html/Ticket/ModifyAll.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/ModifyDates.html b/rt/share/html/Ticket/ModifyDates.html
index 437486bfb..6dbdbc1b4 100755
--- a/rt/share/html/Ticket/ModifyDates.html
+++ b/rt/share/html/Ticket/ModifyDates.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/ModifyLinks.html b/rt/share/html/Ticket/ModifyLinks.html
index ba8a7c930..58d4a8c42 100755
--- a/rt/share/html/Ticket/ModifyLinks.html
+++ b/rt/share/html/Ticket/ModifyLinks.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/ModifyPeople.html b/rt/share/html/Ticket/ModifyPeople.html
index abfc29bb7..661e787ff 100755
--- a/rt/share/html/Ticket/ModifyPeople.html
+++ b/rt/share/html/Ticket/ModifyPeople.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Reminders.html b/rt/share/html/Ticket/Reminders.html
index 0d3f9cb33..ced722bf4 100755
--- a/rt/share/html/Ticket/Reminders.html
+++ b/rt/share/html/Ticket/Reminders.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/ShowEmailRecord.html b/rt/share/html/Ticket/ShowEmailRecord.html
index 01e3e7b57..293cfe3e8 100644
--- a/rt/share/html/Ticket/ShowEmailRecord.html
+++ b/rt/share/html/Ticket/ShowEmailRecord.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
diff --git a/rt/share/html/Ticket/Update.html b/rt/share/html/Ticket/Update.html
index b23f70aed..f922c23ec 100755
--- a/rt/share/html/Ticket/Update.html
+++ b/rt/share/html/Ticket/Update.html
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)
@@ -325,6 +325,9 @@ if ( $ARGS{'SubmitTicket'} ) {
         $ARGS{ $field } = join ', ', map $_->format, grep defined, @emails;
     }
 }
+
+# $skip_update is provided below by reference to allow a final check to stop
+# the update and print a message for the user to fix something.
 my $skip_update = 0;
 $m->callback( CallbackName => 'BeforeUpdate', ARGSRef => \%ARGS, skip_update => \$skip_update,
               checks_failure => $checks_failure, results => \@results, TicketObj => $TicketObj );
diff --git a/rt/share/html/Ticket/autohandler b/rt/share/html/Ticket/autohandler
index 21de51a78..c41a6eba4 100644
--- a/rt/share/html/Ticket/autohandler
+++ b/rt/share/html/Ticket/autohandler
@@ -2,7 +2,7 @@
 %#
 %# COPYRIGHT:
 %#
-%# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC
+%# This software is Copyright (c) 1996-2017 Best Practical Solutions, LLC
 %#                                          <sales@bestpractical.com>
 %#
 %# (Except where explicitly superseded by other copyright notices)