first pass RT4 merge, RT#13852

13 files changed, 1874 insertions, 0 deletions

diff --git a/rt/share/html/NoAuth/css/ballard/InHeader b/rt/share/html/NoAuth/css/ballard/InHeader
new file mode 100644
index 000000000..e8821128e
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/InHeader
@@ -0,0 +1,54 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<!--[if lt IE 8]>
+<link rel="stylesheet" href="<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/msie.css" type="text/css" media="all" />
+
+<![endif]-->
+<!--[if lt IE 7]>
+<link rel="stylesheet" href="<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/msie6.css" type="text/css" media="all" />
+<![endif]-->
diff --git a/rt/share/html/NoAuth/css/ballard/base.css b/rt/share/html/NoAuth/css/ballard/base.css
new file mode 100644
index 000000000..0744f0b2d
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/base.css
@@ -0,0 +1,62 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+a {
+  color: #000;
+  text-decoration: none;
+}
+
+
+a:visited {
+    color: #666;
+}
+
+a:hover  {
+  text-decoration: underline;
+}
+
+textarea:focus, input:focus {   background-color: #ffd; }
diff --git a/rt/share/html/NoAuth/css/ballard/boxes.css b/rt/share/html/NoAuth/css/ballard/boxes.css
new file mode 100644
index 000000000..912ac55f4
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/boxes.css
@@ -0,0 +1,184 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+.titlebox { 
+ border-left: 1px solid #ccc;
+ border-top: 1px solid #ccc;
+ background-color: #efefef;
+ padding-top: 1em;
+ margin-top: 1em;
+ margin-left: 1em;
+ -moz-border-radius: 0.5em;
+ -webkit-border-radius: 0.5em;
+ margin-bottom: 2em;
+ border-bottom: 2px solid #aaa;
+ border-right: 2px solid #aaa;
+ padding-right: 1em;
+}
+
+* html .titlebox {
+ border-top: none;
+ border-left: none;
+}
+
+.titlebox .titlebox { 
+
+ background-color: #ffffff;
+ margin-top: 1em;
+ -moz-border-radius: 0.5em;
+ -webkit-border-radius: 0.5em;
+ margin-right: 0.25em;
+ 
+}
+
+
+.titlebox {
+ margin-left: 0em;
+ margin-right: 0em;
+ min-height: 1.25em;
+
+}
+
+
+
+.titlebox .titlebox-title {
+ position: relative;
+ margin-top: -1.5em;
+ padding-bottom: 0.25em;
+ padding-left: 1em;
+ margin-right: -1em;
+
+}
+
+.titlebox .titlebox-title a {
+ text-decoration: none;
+ color: black;
+
+}
+
+.titlebox .titlebox-title a:hover {
+ text-decoration: underline;
+
+}
+
+.titlebox .titlebox-title .left {
+    font-weight: bold;
+    background: #ccc;
+    margin-left: 0.75em;
+    padding:0.5em;
+    padding-left: 0.75em;
+    padding-right: 0.75em;
+    -moz-border-radius: 0.5em;
+    -webkit-border-radius: 0.5em;
+    border-bottom: 2px solid #aaa;
+    border-right: 2px solid #aaa;
+
+
+}
+
+.titlebox .titlebox-title .right-empty {
+ display:none;
+}
+
+.titlebox .titlebox-title .right {
+  position: absolute;
+   right: 0;
+   top: 0.5em;
+  font-size: 0.9em;
+  background: #dedede;
+  border-left: 1px solid #ccc;
+ border-bottom: 1px solid #ccc;
+ padding-right: 0.4em;
+ padding-left: 0.4em;
+ padding-bottom: 0.2em;
+ padding-top: 0.5em;
+ -moz-border-radius-bottomleft: 0.25em;
+ -webkit-border-bottom-left-radius: 0.25em;
+ 
+ 
+ -moz-border-radius-topright: 0.25em;
+ -webkit-border-top-right-radius: 0.25em;
+
+}
+
+.titlebox .titlebox-title .right a,
+.titlebox .titlebox-title .right a:visited {
+ color: #000;
+}
+
+.titlebox .titlebox-content {
+ padding-top: 0.5em;
+ padding-left: 1em;
+ padding-bottom: 1em;
+
+}
+
+.titlebox .titlebox-title .widget a {
+  display: block;
+  margin: 0;
+  margin-top: 0.6em;
+  width: 20px;
+
+  background: url(<%RT->Config->Get('WebPath')%>/NoAuth/images/css/rollup-arrow.gif) no-repeat center 0;
+
+  position: absolute;
+  top: -1em;
+  left: 0.15em;
+  float: left;
+
+  padding: 7px 0 0 0;
+  overflow: hidden;
+}
+
+* html .titlebox .titlebox-title .widget a {
+    top: 0em;
+    left: -1.5em; 
+}
+
+.titlebox.rolled-up .titlebox-title .widget a {
+    background-image: url(<%RT->Config->Get('WebPath')%>/NoAuth/images/css/rolldown-arrow.gif);
+}
diff --git a/rt/share/html/NoAuth/css/ballard/images/dhandler b/rt/share/html/NoAuth/css/ballard/images/dhandler
new file mode 100644
index 000000000..6ec9dea05
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/images/dhandler
@@ -0,0 +1,8 @@
+<%INIT>
+use File::Basename;
+my $arg = $m->dhandler_arg;
+my $file = dirname($m->current_comp->source_file) . '/source/'. $arg;
+RT::Interface::Web->SendStaticFile( File => $file );
+
+$m->abort;
+</%INIT>
diff --git a/rt/share/html/NoAuth/css/ballard/layout.css b/rt/share/html/NoAuth/css/ballard/layout.css
new file mode 100644
index 000000000..8dc0cc162
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/layout.css
@@ -0,0 +1,173 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+/* body */
+
+body {
+    padding:0;
+    margin:0;
+    background: #547CCC url(<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/images/background-gradient.png) top left repeat-x ;
+    font-family: arial, helvetica, sans-serif;
+    color: #000000;
+}
+
+div#body {
+    position: relative;
+    padding: 1.8em 1em 1em 1em;
+    -moz-border-radius-topleft: 0.5em;
+    -webkit-border-top-left-radius: 0.5em;
+    -moz-border-radius-bottomleft: 0.5em;
+    -webkit-border-bottom-left-radius: 0.5em;
+    margin-left: 10em;
+    margin-top: 3em;
+    margin-right: 0;
+    margin-bottom: 0em;
+    min-height: 10%;
+    background: #fff;
+    border-top: 2px solid #ccc;
+    border-left: 2px solid #ccc;
+    z-index:1;
+
+
+}
+
+div#footer {
+ position: absolute;
+ right: 0;
+ text-align: right;
+ font-size: 0.9em;
+ margin-top: 2em;
+ background: #fff;
+ margin-bottom: 0;
+ padding-left: 3em;
+ padding-right: 1em;
+ border-top: 2px solid #aaa;
+ border-left: 2px solid #aaa;
+ -moz-border-radius-topleft: 0.5em;
+ -webkit-border-top-left-radius: 0.5em;
+ -moz-border-radius-bottomleft: 0.5em;
+ -webkit-border-bottom-left-radius: 0.5em;
+}
+
+div#footer #time {
+    display: none ;
+}
+
+div#footer #bpscredits {
+ text-align: right;
+ background: url(<%RT->Config->Get('WebPath')%>/NoAuth/images/bpslogo.png) no-repeat top right;
+ padding-top: 4em;
+}
+
+
+/* logo stuff */
+
+div#logo {
+    position: absolute;
+    right: 2px;
+    top: 0;
+    height: 2.3em;
+}
+
+div#logo a img {
+    border: 0;
+    height: 100% !important;
+    width: auto !important;
+    float: right;
+}
+
+div#logo .rtname {
+    position: relative;
+    font-weight: bold;
+    text-align: center;
+    top: 0.7em;
+    padding-right: 1em;
+    float:left;
+}
+
+
+div#quickbar, div#logo {
+    font-size: 0.9em;
+}
+div#quickbar a, div#logo a { 
+    color: #000;
+}
+
+
+div#quickbar {
+ background: #eaeaea;
+ padding-top: 1em;
+ padding-left: 1em;
+ padding-bottom: 0.5em;
+ height: 1em;
+ border-bottom: 1px solid #ccc;
+
+}
+
+div#header h1 {
+ position: absolute;
+ left: 0.5em;
+ right: 20em;
+ top: 1.6em;
+ overflow: hidden;
+ height: 1em;
+ font-size: 1.4em;
+ margin-top: 0.4em;
+ padding: 0.25em;
+ color: #fff;
+}
+
+/* in multi-column layouts, make sure we have an internal gutter */
+
+tr .boxcontainer {
+      padding-right: 1em;
+}
+
+tr .boxcontainer:last-child {
+      padding-right: 0;
+}
+
diff --git a/rt/share/html/NoAuth/css/ballard/main.css b/rt/share/html/NoAuth/css/ballard/main.css
new file mode 100644
index 000000000..b184894d3
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/main.css
@@ -0,0 +1,62 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+% $m->callback(CallbackName => 'Begin');
+
+@import "../base/main.css";
+
+@import "base.css";
+@import "layout.css";
+@import "nav.css";
+@import "boxes.css";
+@import "ticket-lists.css";
+@import "ticket-search.css";
+@import "ticket.css";
+@import "misc.css";
+
+% $m->callback(CallbackName => 'End');
+
diff --git a/rt/share/html/NoAuth/css/ballard/misc.css b/rt/share/html/NoAuth/css/ballard/misc.css
new file mode 100644
index 000000000..655c40031
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/misc.css
@@ -0,0 +1,58 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+.comment { 
+ padding-left: 0.5em;
+ color: #999;
+
+}
+
+#comp-Ticket-ShowEmailRecord #body {
+    margin-left: 1em;
+    margin-top: 1em;
+    overflow: auto;
+} 
diff --git a/rt/share/html/NoAuth/css/ballard/msie.css b/rt/share/html/NoAuth/css/ballard/msie.css
new file mode 100644
index 000000000..ca2676f2c
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/msie.css
@@ -0,0 +1,242 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+div#body {
+    left: 0.25em;
+    height: 100%;
+    top: 1em;
+
+}
+
+
+#footer {
+    padding: 1em;
+}
+
+
+div#header h1 {
+ position: absolute;
+ left: 7.25em;
+ overflow: hidden;
+ height: 1em;
+ font-size: 1.4em;
+ margin-top: 0.4em;
+ right: 23.5em;
+ padding: 0.25em;
+}
+
+
+#topactions {
+    top: 4.1em;
+    width: auto;
+}
+.topaction form * { 
+    vertical-align: top;
+}
+
+.topaction form button, .topaction form input { 
+   height: 2em; 
+}
+
+.topaction form input.field {
+   height: 1.6em; 
+}
+
+.topaction .select-queue {
+    margin-top: 0.2em;
+}
+
+div#page-navigation {
+    position: absolute;
+    top: 6.2em;
+    height: 1.8em;
+    background: #fff;
+    border-top: 2px solid #ccc;
+}
+
+
+
+div#page-navigation ul#page-menu {
+    margin-top: -2.5em;
+    margin-left: 4em;
+    background: none;
+    border: none;
+}
+
+
+div#quickbar { height: 1.2em;
+
+
+}
+
+#pick-criteria td.label select {
+    width: 10em;    
+}
+
+
+#editquery {
+  margin-top: 0.2em;
+  width: 39%;
+  left: 60%;
+}
+
+div#nav li.first {
+    margin-top: 0.75em;
+    border-top: none;
+}
+div#nav ul ul li.first {
+    border-top: 1px solid #cccccc;
+    margin-top: 0.25em;
+}
+
+div#nav li.last {
+    border-bottom: none;
+    padding-bottom: 0;
+    margin-bottom: 0;
+}
+
+
+.ticket-transaction .type a { font-weight: normal; text-decoration: none; color: #fff; }
+
+
+.titlebox {
+ border-top: none;
+ border-left: none;
+}
+
+.titlebox .titlebox-title .left {
+    padding: 0.25em;
+    padding-left: 0.5em;
+}
+
+.titlebox {
+}
+
+.titlebox .titlebox-title .right {
+    border-right: 2px solid #aaa;
+
+}
+
+
+.titlebox .titlebox-content {
+    padding-top: 2.2em;
+}
+
+.titlebox table.collection-as-table, .titlebox table.queue-summary {
+    width: 95%;
+    padding: 0.5em;
+    margin-left: auto;
+    margin-right: auto;
+}
+
+th.collection-as-table {
+    padding: 0.25em;
+}
+
+table.queue-summary td, td.collection-as-table {
+    padding: 0.25em;
+}
+
+ .titlebox-title {
+    position: relative;
+}
+
+.titlebox-title .widget {
+    position: absolute;
+    top: -0.25em;
+    left: -0.25em;
+
+}
+.titlebox-title .left {
+    position: absolute;
+    top: -0.75em;
+    left: 0.5em;
+}
+
+
+.titlebox .titlebox-title .right{
+    top: 0.2em;
+    right: -0.2em;
+}
+
+/* nested things. like the ticket dates tab */
+.titlebox .titlebox .titlebox-title .right{
+    top: 0.25em;
+}
+
+.combobox {
+    float: left;
+}
+
+.combobox .combo-button {
+    color: ButtonText;
+    padding: 0;
+}
+
+.combobox .combo-list {
+    margin-top:0.5em;
+    margin-left: -0.2em;
+}
+
+#pick-criteria td.label {
+     width: auto;
+}
+
+#pick-criteria td.operator {
+  width: 7.5em;
+}
+
+.plain-text-white-space {
+  word-wrap: break-word;       /* Internet Explorer 5.5+ */
+  white-space: pre;   /* IE only hack to re-specify in addition to
+  word-wrap  */
+}
+
+#rt-portal .titlebox-content {
+    height: 23em;
+}
+
diff --git a/rt/share/html/NoAuth/css/ballard/msie6.css b/rt/share/html/NoAuth/css/ballard/msie6.css
new file mode 100644
index 000000000..e5aef5118
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/msie6.css
@@ -0,0 +1,88 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+.topaction .select-queue {
+    margin-top: 0;
+}
+
+div#page-navigation ul#page-menu {
+    margin-top: -3.2em;
+}
+
+.titlebox-title .widget {
+    top: -1em;
+    left: 0.5em;
+
+}
+.titlebox .titlebox-title .right{
+    position: absolute;
+    top: 0.25em;
+    right: 1em;
+}
+
+/* nested things. like the ticket dates tab */
+.titlebox .titlebox .titlebox-title .right{
+    right: 1.3em;
+}
+
+#login-box .titlebox .titlebox-title .right {
+    margin-top: -0.1em;
+    right: 0em;
+}
+
+.titlebox
+{
+    height: auto !important;
+    height: 1.25em;
+}
+
+
+.ticket-transaction .messagebody img {
+    /* ie6 does not support max-width */
+    width: expression(this.width > 401 ? 400 : true);
+}
+
diff --git a/rt/share/html/NoAuth/css/ballard/nav.css b/rt/share/html/NoAuth/css/ballard/nav.css
new file mode 100644
index 000000000..196f0e6c0
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/nav.css
@@ -0,0 +1,189 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+#main-navigation {
+    background-color: #fff;
+    -moz-border-radius-bottomright: 0.5em;
+    -webkit-border-bottom-right-radius: 0.5em;
+    -moz-border-radius-topright: 0.5em;
+    -webkit-border-top-right-radius: 0.5em;
+    width: 10em;
+    font-size: 0.85em;
+    position: absolute;
+    top: 6.2em;
+    left: 0em;
+    z-index: 9997;
+    background-color: none;
+    padding-top: 1em;
+    padding-right: 0.5em;
+    padding-left: 0.5em;
+}
+
+#main-navigation ul  {
+    list-style-type: none;
+    padding: 0;
+    margin: 0;
+    padding-left: 8px; /* not em, since our font size reduces */
+    border-left: 1px solid #ccc;
+    margin-top: 0.2em;
+    padding-top: 0.2em;
+
+    margin-bottom: 0.2em;
+    padding-bottom: 0.2em;
+}
+
+#main-navigation {
+    text-color: #000;
+}
+
+#main-navigation li ul {
+    font-size: 0.9em;
+}
+
+#main-navigation li ul ul {
+    font-size: 1em;
+}
+
+#main-navigation li:first-child {
+}
+
+#main-navigation li:last-child {
+    border-bottom: none;
+}
+
+
+#main-navigation a,
+#main-navigation a:visited {
+    padding-top: 0.5em;
+    padding-bottom: 0.5em;
+    color: #000;
+    border: none;
+}
+
+#main-navigation li {
+}
+
+
+#main-navigation ul a,
+#main-navigation ul a:visited {
+    color: #000;
+}
+
+
+#main-navigation li li, #main-navigation li li li {
+    border-left: none;
+    background-color: #fff;
+    text-color: #547CCC;
+}
+
+#page-navigation {
+    position: absolute;
+    top: 6em;
+    right: 0em;
+    z-index: 9995;
+    font-size: 0.9em;
+    background-color: #eee;
+    border: 1px solid #ccc;
+    -moz-border-radius-bottomleft: 0.5em;
+    -webkit-border-bottom-left-radius: 0.5em;
+    padding: 0;
+    padding-top: 0.5em;
+    padding-right: 0.5em;
+    width: 60%;
+    text-align: right;
+}
+
+#page-navigation ul {
+    list-style-type: none;
+    padding: 0;
+    padding-left: 0.3em;
+    display: inline;
+}
+
+#page-navigation li {
+    display: inline;
+    padding: 0.3em;
+}
+#page-navigation li.has-children>a {
+    display: none;
+}
+
+#page-navigation {
+    margin: 0;
+}
+
+#topactions {
+ position: absolute;
+ background: transparent;
+ top: 3.2em;
+ right: 0.7em;
+ width: auto;
+ min-width: 42em;
+ font-size: 0.9em;
+ z-index: 99;
+}
+
+#topactions form * {
+    vertical-align: top;
+}
+
+#topactions button, #topactions select, #topactions input{
+ padding-top: 0em;
+ padding-bottom: 0em;
+ width: 8em;
+
+}
+
+#topactions #simple-search .field{
+ margin-left: 1em;
+ color: #787;
+ }
+
+#topactions #simple-search .field:focus {
+ color: #000;
+ }
+
diff --git a/rt/share/html/NoAuth/css/ballard/ticket-lists.css b/rt/share/html/NoAuth/css/ballard/ticket-lists.css
new file mode 100644
index 000000000..9da15dae3
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/ticket-lists.css
@@ -0,0 +1,236 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+table.queue-summary, table.collection-as-table {
+  margin-top: 0.75em;
+  font-size: 0.9em;
+  border: 1px solid #aaa;
+  border-bottom: 2px solid #999;
+  border-right: 2px solid #999;
+  border-spacing: 0;
+  width: 100%;
+
+}
+
+table.queue-summary tr>*:first-child {
+ padding-left: 1em;
+
+}
+
+
+table.queue-summary tr>*:last-child {
+ padding-right: 1em;
+
+}
+
+table.queue-summary a, table.collection-as-table a  {
+  font-weight: bold;
+}
+
+
+table.collection-as-table th.collection-as-table {
+  background: #ddd;
+ font-size: 0.9em;
+  margin-bottom: 0.5em;
+  text-align: left;
+
+}
+
+
+table.queue-summary th.collection-as-table {
+ font-size: 0.9em;
+  margin-bottom: 0.5em;
+  text-align: right;
+
+}
+
+table.queue-summary th.collection-as-table:first-child {
+  text-align: left;
+
+}
+
+
+tr.collection-as-table+tr.collection-as-table th {
+ border-bottom: 2px solid grey;
+
+}
+
+
+
+
+table.queue-summary td {
+  background: #efefef;
+  border-bottom: 1px solid #ccc;
+}
+
+
+
+tr.evenline td {
+  background: #eee;
+}
+
+tr.oddline td {
+  background: #fff;
+
+}
+
+tr.evenline td, tr.oddline td {
+ padding-top: 0.5em;
+} 
+
+
+
+tr.evenline+tr.evenline td, tr.oddline+tr.oddline td{
+ padding-top: 0;
+ border: none;
+}
+
+
+
+table.collection-as-table td:first-child,
+table.collection-as-table th:first-child {
+  padding-left: 1em;
+}
+
+table.collection-as-table td:last-child, table.collection-as-table th:last-child {
+  padding-right: 1em;
+}
+
+th.collection-as-table , td.collection-as-table {
+ padding-right: 0.5em;
+}
+
+.pagenum.a:hover, .paging a.nav:hover{
+text-decoration: underline;
+}
+
+
+.pagenum *, .paging a.nav{
+padding: .5em;
+}
+
+.currentpage{
+text-decoration: none;
+font-weight: bold;
+background: #eee;
+}
+
+div.paging{
+text-align: center;
+padding-bottom: 1em;
+}
+
+ 
+/* full-page ticket lists */
+#body>table.collection-as-table {
+    margin-bottom: 2em;
+
+}
+
+.chart.image {
+    margin-top: -1em;
+    padding-right: 2em;
+    float: left;
+    clear: both;
+}
+
+.chart-wrapper {
+    display: block;
+    width: auto;
+}
+
+.chart-wrapper .collection-as-table {
+    width: auto;
+    font-size: 1em;
+}
+
+.chart-wrapper .collection-as-table th.collection-as-table {
+    text-align: center;
+    padding: 0.5em;
+    padding-right: 1em;
+    padding-left:  1em;
+}
+
+.chart-wrapper .collection-as-table tr.total td {
+    border-top: 1px solid #ccc;
+}
+
+.chart-wrapper .collection-as-table td.value {
+    padding-left: 0.5em;
+}
+
+.chart-wrapper .query {
+    clear: both;
+    text-align: center;
+    font-size: 1.2em;
+    padding: 1em;
+}
+
+.chart-wrapper .collection-as-table .label {
+    font-weight: bold;
+}
+
+
+.chart-wrapper .query .label {
+    font-weight: bold;
+}
+
+.chart-meta {
+    padding-top: 2em;
+    border-top: 1px solid #ccc;
+}
+
+.chart-meta .chart-type {
+    display: inline-block;
+    float: left;
+    padding-right: 2em;
+    clear: both;
+}
+
+.chart-meta .saved-search {
+    display: inline-block;
+}
diff --git a/rt/share/html/NoAuth/css/ballard/ticket-search.css b/rt/share/html/NoAuth/css/ballard/ticket-search.css
new file mode 100644
index 000000000..19ee847ff
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/ticket-search.css
@@ -0,0 +1,243 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+#comp-Search-Build #body {
+    position: relative;
+}
+
+#pick-criteria select {
+    width: 8em;
+}
+
+#pick-criteria tr {
+    height: 1.5em;
+}
+
+#pick-criteria td.label {
+    font: message-box;    
+    padding-right: 0.5em;
+    width: 11em;
+}
+
+#pick-criteria td.label select {
+  width: 8.5em;
+  text-align: right;
+}
+
+#pick-criteria td.operator {
+ padding-right: 0.5em;
+ text-align: left;
+ vertical-align: bottom;
+ width: 7em;
+}
+
+#pick-criteria td.operator select {
+ text-align: right;
+}
+
+#pick-criteria td.value input,
+#pick-criteria td.value select {
+ width: 11em;
+}
+
+#pick-criteria td.value #ValueOfDate {
+ width: 11em;
+}
+
+
+#pick-criteria td.value #ValueOfTime {
+ width: 4em;
+
+}
+
+#pick-criteria td.value #ValueOfTime-TimeUnits{
+ width: 5.5em;
+}
+
+#pick-criteria td.value {
+ padding-right: 0.5em;
+ text-align: left;
+ font: message-box;
+}
+
+#editquery, #editsearches{
+  position: absolute;
+  margin-top: 0.2em;
+  right: 1em;
+  left: 60%;
+  top: 1em;
+/*  margin-top: -1em; */
+}
+
+#editquery {
+   top: 1.3em;
+}
+
+
+#editsearches {
+  top: 24em;
+}
+
+
+#pick-criteria {
+ width: 58%;
+ padding-top: 0em;
+ margin-top: 0em;
+}
+
+#pick-criteria .titlebox-content {
+ overflow-x: auto;
+}
+
+#BuildQuery .submit {
+ width: 58%;
+}
+
+
+#sorting.titlebox {
+ width: 55%;
+ padding-right: 1em;
+}
+
+#display-options .submit {
+ width: 100%;
+}
+
+
+
+.search-result-views {
+ position: absolute;
+ top: 0;
+ right: 0;
+ margin-top: -2px;
+ margin-right: 0em;
+ padding: 0.25em;
+ padding-left: 0.5em;
+ padding-right: 0.5em;
+ background-color: #ccc;
+ border-left: 1px solid #999;
+ border-bottom: 1px solid #999;
+ -moz-border-radius-bottomleft: 0.5em;
+ -webkit-border-bottom-left-radius: 0.5em;
+}
+
+
+
+.search-result-views li {
+
+ display: inline;
+}
+
+.search-result-views li:after  {
+ content: " \00b7 ";
+}
+
+.search-result-views li:last-child:after  {
+ content: "";
+
+}
+
+.edit-saved-searches .label {
+    display: inline-block;
+    width: 10em;
+    font-weight: bold;
+}
+
+span#display-options {
+    display: block;
+    padding-top: 2em;
+    margin-top: 2em;
+    border-top: 1px solid #ccc;
+    clear: both;
+}
+
+span#display-options .titlebox#sorting {
+    float: left;
+    width: auto;
+    margin-right: 2em;
+    min-width: 35%;
+}
+
+span#display-options .titlebox#columns {
+    float: left;
+}
+
+span#display-options .titlebox#columns table.edit-columns td {
+    padding: 0.5em;
+}
+
+span#display-options .titlebox#columns table.edit-columns div.row {
+    width: 9em; 
+}
+span#display-options .titlebox#columns table.edit-columns span.label {
+    width: 2em;
+}
+
+span#display-options .titlebox#columns table.edit-columns span.value input,
+span#display-options .titlebox#columns table.edit-columns span.value select {
+    width: 7em;
+    padding: 0;
+}
+
+span#display-options .titlebox#columns table.edit-columns span.value {
+    display: inline-block;
+    width:7em;
+}
+
+#BuildQuery #formatbuttons.submit{
+    width: 85%;
+}
+
+.refresh {
+    float: left;
+}
+
+/* Force some widget to fit at max parent box */
+#HomeRefreshInterval, #SavedSearchLoad, #SavedSearchOwner {
+    max-width: 100%;
+}
+
diff --git a/rt/share/html/NoAuth/css/ballard/ticket.css b/rt/share/html/NoAuth/css/ballard/ticket.css
new file mode 100644
index 000000000..06b6678c9
--- /dev/null
+++ b/rt/share/html/NoAuth/css/ballard/ticket.css
@@ -0,0 +1,275 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+div#ticket-history div.ticket-transaction {
+ border-top: 1px solid #ccc;
+ padding-bottom: 0.25em;
+    position: relative; /* gives us a container for position: absolute */
+}
+
+div#ticket-history div.odd {
+ background-color: #fff;
+}
+
+div#ticket-history {
+
+ margin-top: 0.75em;
+ border-left: 1px solid #ccc;
+
+ border-right: 2px solid #999; 
+  border-bottom: 2px solid #999;
+
+}
+
+.ticket-transaction div.metadata span.actions {
+ position: absolute;
+ top: 0;
+ right: 0;
+ padding: 0em;
+ background: #ccc;
+ text-align: right;
+ border-left: 1px solid #999;
+ border-bottom: 1px solid #999;
+ color: #ccc;
+ -moz-border-radius-bottomleft: 0.5em;
+ -webkit-border-bottom-left-radius: 0.5em;
+ white-space: nowrap;
+}
+
+.ticket-transaction div.metadata  span.type {
+ text-align: center;
+ float: left;
+ margin: 0.25em 0.70em 0.25em 0.25em;
+ width: 1em;
+ height: 1.25em;
+ padding: 0.75em 0 0 0;
+ border-right: 1px solid #999;
+ border-bottom: 1px solid #999;
+ -moz-border-radius: 0.25em;
+ -webkit-border-bottom-right-radius: 0.25em;
+}
+
+div#ticket-history span.type a {
+ color: #fff;
+}
+
+
+div#ticket-history span.date {
+ width: 10em;
+}
+
+
+div#ticket-history span.description {
+ margin-left: 1em;
+ font-weight: bold;
+}
+
+div#ticket-history span.time-taken {
+ margin-left: 1em;
+}
+
+div#ticket-history div.content {
+ padding-right: 1em;
+ padding-bottom: 0.7em;
+ margin-left: 1.5em;
+}
+
+.ticket-transaction .messagebody {
+ font-size: 1em;
+ padding-left: 1em;
+ margin-top: 0.5em;
+ padding-top: 0.5em;
+ border-top: 1px solid #ccc;
+ /*overflow: auto; */
+ min-height: 2.5em;
+ /* To avoid overlapping of "downloadattachment" by messagebody */
+ clear: left;
+ word-wrap: break-word;
+}
+
+.ticket-transaction .messagebody img {
+ max-width: 100%;
+}
+
+div#ticket-history div.downloadattachment {
+float: right;
+clear: both;
+font-size: 0.9em;
+text-align: right;
+background: #ddd;
+padding: 0.5em;
+margin-left: 1em;
+
+border: 1px solid #ccc;
+border-right: 2px solid #aaa;
+border-bottom: 2px solid #aaa;
+margin-top: 0.5em;
+-moz-border-radius: 0.5em;
+-webkit-border-radius: 0.5em;
+
+}
+
+div#ticket-history div.downloadattachment .downloadcontenttype{
+color: #666;
+padding-right:0.25em;
+}
+
+
+div#ticket-history .message-header-key {
+  width: 7em;
+  font-weight: bold;
+  color: #666;
+}
+
+
+div#ticket-history .messagebody .messagebody{
+ font-size: 1em;
+ padding: 0; 
+ border: 0;
+ margin: 0;
+}
+
+
+
+.ticket-transaction.basics .type { background: #b32; }
+.ticket-transaction.cfs .type { background: #b32; }
+.ticket-transaction.people .type { background: #48c; }
+.ticket-transaction.links .type { background: #316531; }
+.ticket-transaction.dates .type { background: #633063; }
+.ticket-transaction.message .type { background: #069; }
+.ticket-transaction.reminders .type { background: #369; }
+.ticket-transaction.other .type { background: #abc; }
+
+
+
+
+.ticket-info-cfs .titlebox-title .left { background-color: #b32; color: #fff;}
+.ticket-info-basics .titlebox-title .left { background-color: #b32;  color: #fff;}
+.ticket-info-people .titlebox-title .left { background-color: #48c;  color: #fff;}
+.ticket-info-requestor .titlebox-title .left { white-space: nowrap; background-color: #48c;  color: #fff;}
+.ticket-info-links .titlebox-title .left { background-color: #316531;  color: #fff;}
+.ticket-info-reminders .titlebox-title .left { background-color: #369;  color: #fff;}
+.ticket-info-dates .titlebox-title .left { background-color: #633063;  color: #fff;}
+.ticket-info-attachments .titlebox-title .left { background-color: #993366;  color: #fff;}
+
+
+.ticket-summary .titlebox-title .left a, .ticket-summary .titlebox-title .left a:visited { color: #fff;}
+
+.unread-messages .titlebox , .unread-messages .titlebox-title .left { 
+  border: 1px solid #99a;
+  border-right: 2px solid #aab;
+  border-bottom: 2px solid #aab;
+
+}
+
+
+.unread-messages .titlebox { 
+  background-color: #dde;
+}
+
+.unread-messages .titlebox-title .left { 
+  background-color: #cce;
+}
+
+.ticket-inactive {
+  text-decoration: line-through;
+  color: #666
+}
+
+table.ticket-summary td.boxcontainer:first-child {
+  width: 50%;
+}
+
+div.requestor-ticket-links {
+    text-align: left;
+    font-size: 0.8em;
+    padding-top: 0.25em;
+}
+
+.more-about-requestor-extra-field .label {
+    display: inline-block;
+    width: 8em;
+    font-weight: bold;
+    text-align: right;
+}
+
+.more-about-requestor-extra-field .value {
+    display: inline-block;
+}
+
+.ticket-info-requestor .more-about-requestor-extra,
+.ticket-info-requestor .comments-about-user,
+.ticket-info-requestor .more-about-requestor-tickets,
+.ticket-info-requestor .more-about-user-groups
+{
+    margin: 1em 0;
+}
+
+.ticket-info-requestor .comments-about-user .label,
+.ticket-info-requestor .more-about-user-groups .label,
+.ticket-info-requestor .more-about-requestor-tickets .label
+{
+    display: block;
+    font-weight: bold;
+    text-align: left;
+}
+
+.ticket-info-requestor .more-about-user-groups .value ul,
+.ticket-info-requestor .more-about-requestor-tickets ul
+{
+    margin-top: 0;
+    margin-bottom: 0;
+}
+
+
+/* textareas get to be bigger when we're in a table */
+tr.edit-custom-field.cftype-Text textarea,
+tr.edit-custom-field.cftype-Freeform input,
+tr.edit-custom-field.cftype-Wikitext textarea
+{
+    width: 100%;
+}