first pass RT4 merge, RT#13852

16 files changed, 1369 insertions, 0 deletions

diff --git a/rt/share/html/Elements/EditCustomFieldDateTime b/rt/share/html/Elements/EditCustomFieldDateTime
new file mode 100644
index 000000000..a558884b0
--- /dev/null
+++ b/rt/share/html/Elements/EditCustomFieldDateTime
@@ -0,0 +1,62 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+% my $name = $NamePrefix.$CustomField->Id.'-Values';
+<& /Elements/SelectDate, Name => "$name", current => 0 &> (<%$DateObj->AsString%>)
+
+<%INIT>
+my $DateObj = RT::Date->new ( $session{'CurrentUser'} );
+$DateObj->Set( Format => 'ISO', Value => $Default );
+</%INIT>
+<%ARGS>
+$Object => undef
+$CustomField => undef
+$NamePrefix => undef
+$Default => undef
+$Values => undef
+$MaxValues => 1
+</%ARGS>
diff --git a/rt/share/html/Elements/EditCustomFieldIPAddress b/rt/share/html/Elements/EditCustomFieldIPAddress
new file mode 100644
index 000000000..ae57fce87
--- /dev/null
+++ b/rt/share/html/Elements/EditCustomFieldIPAddress
@@ -0,0 +1,50 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%INIT>
+return $m->comp( 'EditCustomFieldFreeform', %ARGS );
+</%INIT>
diff --git a/rt/share/html/Elements/EditCustomFieldIPAddressRange b/rt/share/html/Elements/EditCustomFieldIPAddressRange
new file mode 100644
index 000000000..ae57fce87
--- /dev/null
+++ b/rt/share/html/Elements/EditCustomFieldIPAddressRange
@@ -0,0 +1,50 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%INIT>
+return $m->comp( 'EditCustomFieldFreeform', %ARGS );
+</%INIT>
diff --git a/rt/share/html/Elements/Framekiller b/rt/share/html/Elements/Framekiller
new file mode 100644
index 000000000..3b54da192
--- /dev/null
+++ b/rt/share/html/Elements/Framekiller
@@ -0,0 +1,67 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+% if ( RT->Config->Get('Framebusting') ) {
+%# This is defeatable.  The current best known implemention uses CSS to hide
+%# the content and JS to re-show it, but that fails poorly for clients that
+%# don't run JS.
+<script>
+if (window.top !== window.self) {
+    document.write = "";
+
+    window.top.location = window.self.location;
+
+    setTimeout(function(){
+        document.body.innerHTML = "";
+    }, 1);
+
+    window.self.onload = function(){
+        document.body.innerHTML = "";
+    };
+}
+</script>
+% }
diff --git a/rt/share/html/Elements/QueriesAsComment b/rt/share/html/Elements/QueriesAsComment
new file mode 100644
index 000000000..2658cc444
--- /dev/null
+++ b/rt/share/html/Elements/QueriesAsComment
@@ -0,0 +1,58 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%INIT>
+return unless RT->Config->Get('StatementLog')
+           && $session{'CurrentUser'}->HasRight( Object=> $RT::System, Right => 'SuperUser');
+</%INIT>
+<!--
+SQL queries:
+% for my $statement ($RT::Handle->SQLStatementLog) {
+% my ( $time, $sql, $bind, $duration ) = @$statement;
+<% sprintf '%0.4f', $duration %> - <% $RT::Handle->FillIn($sql, $bind) %>
+% }
+-->
diff --git a/rt/share/html/Elements/QueueSummaryByLifecycle b/rt/share/html/Elements/QueueSummaryByLifecycle
new file mode 100644
index 000000000..1410e82ef
--- /dev/null
+++ b/rt/share/html/Elements/QueueSummaryByLifecycle
@@ -0,0 +1,145 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%perl>
+    foreach my $lifecycle ( map $lifecycle{$_}, sort keys %lifecycle ) {
+    my @cur_statuses = grep $lifecycle->IsValid($_), @statuses;
+    next unless @cur_statuses;
+</%perl>
+
+<table border="0" cellspacing="0" cellpadding="1" width="100%" class="queue-summary">
+
+<tr>
+    <th class="collection-as-table"><&|/l&>Queue</&></th>
+% for my $status ( @cur_statuses ) {
+    <th class="collection-as-table"><% loc($status) %></th>
+% }
+</tr>
+
+<%PERL>
+my $i = 0;
+for my $queue (@queues) {
+    next if lc($queue->{Lifecycle} || '') ne lc $lifecycle->Name;
+
+    $i++;
+    my $name = $queue->{Name};
+    $name =~ s/(['\\])/\\$1/g;
+    my $queue_cond = "Queue = '$name' AND ";
+    my $all_q = $queue_cond . '(' . join( " OR ", map "Status = '$_'", @cur_statuses ) . ')';
+</%PERL>
+<tr class="<% $i%2 ? 'oddline' : 'evenline'%>" >
+
+<td>
+    <a href="<% RT->Config->Get('WebPath') %>/Search/Results.html?Query=<% $all_q |u,n %>" title="<% $queue->{Description} %>"><% $queue->{Name} %></a>
+</td>
+
+%   for my $status (@cur_statuses) {
+<td align="right">
+    <a href="<% RT->Config->Get('WebPath') %>/Search/Results.html?Query=<% $queue_cond ."Status = '$status'" |u,n %>"><% $data->{$queue->{id}}->{$status } || '-' %></a>
+</td>
+%   }
+</tr>
+% }
+</table>
+% }
+<%INIT>
+
+my $Queues = RT::Queues->new( $session{'CurrentUser'} );
+$Queues->UnLimit();
+$m->callback( CallbackName => 'SQLFilter', Queues => $Queues );
+
+my @queues = grep $queue_filter->($_), @{ $Queues->ItemsArrayRef };
+$m->callback( CallbackName => 'Filter', Queues => \@queues );
+
+@queues = map {
+    {  id          => $_->Id,
+       Name        => $_->Name,
+       Description => $_->Description || '',
+       Lifecycle   => $_->Lifecycle->Name,
+    }
+} grep $_, @queues;
+
+my %lifecycle;
+
+for my $queue (@queues) {
+    my $cycle = RT::Lifecycle->Load( $queue->{'Lifecycle'} );
+    $lifecycle{ lc $cycle->Name } = $cycle;
+}
+
+unless (@statuses) {
+    my %seen;
+    foreach my $set ( 'initial', 'active' ) {
+        foreach my $lifecycle ( map $lifecycle{$_}, sort keys %lifecycle ) {
+            push @statuses, grep !$seen{ lc $_ }++, $lifecycle->Valid($set);
+        }
+    }
+}
+
+my $data     = {};
+my $statuses = {};
+
+use RT::Report::Tickets;
+my $report = RT::Report::Tickets->new( RT->SystemUser );
+my $query =
+    "(".
+    join(" OR ", map {s{(['\\])}{\\$1}g; "Status = '$_'"} @statuses) #'
+    .") AND (".
+    join(' OR ', map "Queue = ".$_->{id}, @queues)
+    .")";
+$query = 'id < 0' unless @queues;
+$report->SetupGroupings( Query => $query, GroupBy => [qw(Status Queue)] );
+
+while ( my $entry = $report->Next ) {
+    $data->{ $entry->__Value("Queue") }->{ $entry->__Value("Status") }
+        = $entry->__Value('id');
+    $statuses->{ $entry->__Value("Status") } = 1;
+}
+</%INIT>
+<%ARGS>
+$queue_filter => undef
+@statuses => ()
+</%ARGS>
diff --git a/rt/share/html/Elements/QueueSummaryByStatus b/rt/share/html/Elements/QueueSummaryByStatus
new file mode 100644
index 000000000..09f274f74
--- /dev/null
+++ b/rt/share/html/Elements/QueueSummaryByStatus
@@ -0,0 +1,139 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<table border="0" cellspacing="0" cellpadding="1" width="100%" class="queue-summary">
+
+<tr>
+    <th class="collection-as-table"><&|/l&>Queue</&></th>
+% for my $status ( @statuses ) {
+    <th class="collection-as-table"><% loc($status) %></th>
+% }
+</tr>
+
+<%PERL>
+my $i = 0;
+for my $queue (@queues) {
+    $i++;
+    my $name = $queue->{Name};
+    $name =~ s/(['\\])/\\$1/g;
+    my $queue_cond = "Queue = '$name' AND ";
+    my $lifecycle = $lifecycle{ lc $queue->{'Lifecycle'} };
+    my $all_q = $queue_cond . '(' . join( " OR ", map "Status = '$_'", grep $lifecycle->IsValid($_), @statuses ) . ')';
+</%PERL>
+<tr class="<% $i%2 ? 'oddline' : 'evenline'%>" >
+
+<td>
+    <a href="<% RT->Config->Get('WebPath') %>/Search/Results.html?Query=<% $all_q |u,n %>" title="<% $queue->{Description} %>"><% $queue->{Name} %></a>
+</td>
+
+<%perl>
+   for my $status (@statuses) {
+   if ( $lifecycle->IsValid( $status ) ) {
+</%perl>
+<td align="right">
+    <a href="<% RT->Config->Get('WebPath') %>/Search/Results.html?Query=<% $queue_cond ."Status = '$status'" |u,n %>"><% $data->{$queue->{id}}->{$status } || '-' %></a>
+</td>
+%   } else {
+<td align="right">-</td>
+%   }
+%   }
+</tr>
+% }
+</table>
+<%INIT>
+
+my $Queues = RT::Queues->new( $session{'CurrentUser'} );
+$Queues->UnLimit();
+$m->callback( CallbackName => 'SQLFilter', Queues => $Queues );
+
+my @queues = grep $queue_filter->($_), @{ $Queues->ItemsArrayRef };
+$m->callback( CallbackName => 'Filter', Queues => \@queues );
+
+@queues = map {
+    {  id          => $_->Id,
+       Name        => $_->Name,
+       Description => $_->Description || '',
+       Lifecycle   => $_->Lifecycle->Name,
+    }
+} grep $_, @queues;
+
+my %lifecycle;
+
+for my $queue (@queues) {
+    my $cycle = RT::Lifecycle->Load( $queue->{'Lifecycle'} );
+    $lifecycle{ lc $cycle->Name } = $cycle;
+}
+
+unless (@statuses) {
+    my %seen;
+    foreach my $set ( 'initial', 'active' ) {
+        foreach my $lifecycle ( map $lifecycle{$_}, sort keys %lifecycle ) {
+            push @statuses, grep !$seen{ lc $_ }++, $lifecycle->Valid($set);
+        }
+    }
+}
+
+my $data     = {};
+my $statuses = {};
+
+use RT::Report::Tickets;
+my $report = RT::Report::Tickets->new( RT->SystemUser );
+my $query = @queues
+    ? join(' OR ', map "Queue = ".$_->{id}, @queues)
+    : 'id < 0';
+$report->SetupGroupings( Query => $query, GroupBy => [qw(Status Queue)] );
+
+while ( my $entry = $report->Next ) {
+    $data->{ $entry->__Value("Queue") }->{ $entry->__Value("Status") }
+        = $entry->__Value('id');
+    $statuses->{ $entry->__Value("Status") } = 1;
+}
+</%INIT>
+<%ARGS>
+$queue_filter => undef
+@statuses => ()
+</%ARGS>
diff --git a/rt/share/html/Elements/RT__Article/ColumnMap b/rt/share/html/Elements/RT__Article/ColumnMap
new file mode 100644
index 000000000..133f3d463
--- /dev/null
+++ b/rt/share/html/Elements/RT__Article/ColumnMap
@@ -0,0 +1,107 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%ARGS>
+$Name => undef
+$Attr => undef
+</%ARGS>
+
+
+<%ONCE>
+my $COLUMN_MAP;
+
+$COLUMN_MAP = {
+    Name => {
+        attribute => 'Name',
+        title     => 'Name',                   # loc
+        value     => sub { $_[0]->Name },
+    },
+    Summary => {
+        attribute => 'Summary',
+        title     => 'Summary',                   # loc
+        value     => sub { $_[0]->Summary },
+    },
+    Class => {
+        attribute => 'Class',
+        title     => 'Class id',                   # loc
+        value     => sub { $_[0]->Class },
+    },
+    ClassName => {
+        attribute => 'Class',
+        title     => 'Class',                               # loc
+        value     => sub { $_[0]->ClassObj->Name },
+    },
+    CreatedRelative => {
+        attribute => 'Created',
+        title => 'Created', # loc
+        value => sub { $_[0]->CreatedObj->AgeAsString },
+    },
+    LastUpdatedRelative => {
+        attribute => 'LastUpdated',
+        title => 'LastUpdated', # loc
+        value => sub { $_[0]->LastUpdatedObj->AgeAsString },
+    },
+    Topics => {
+        title => 'Topics',                                  # loc
+        value => sub {
+            my $topics = '';
+            my $Topics = $_[0]->Topics;
+            while ( my $t = $Topics->Next ) {
+                $topics .=
+                  $m->scomp( '/Articles/Elements/ShowTopic', topic => $t->TopicObj )
+                  . '<br />';
+            }
+            return \$topics;
+        },
+    }
+};
+
+</%ONCE>
+<%init>
+$m->callback( COLUMN_MAP => $COLUMN_MAP, CallbackName => 'Once', CallbackOnce => 1 );
+return GetColumnMapEntry( Map => $COLUMN_MAP, Name => $Name, Attribute => $Attr );
+</%init>
diff --git a/rt/share/html/Elements/RT__Class/ColumnMap b/rt/share/html/Elements/RT__Class/ColumnMap
new file mode 100644
index 000000000..3875d96e8
--- /dev/null
+++ b/rt/share/html/Elements/RT__Class/ColumnMap
@@ -0,0 +1,76 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%ARGS>
+$Name
+$Attr => undef
+</%ARGS>
+<%ONCE>
+my $COLUMN_MAP = {
+    id => {
+        title     => '#', # loc
+        attribute => 'id',
+        value     => sub { return $_[0]->id },
+    },
+    Name => {
+        title     => 'Name', # loc
+        attribute => 'Name',
+        value     => sub { return $_[0]->Name() },
+    },
+    Description => {
+        title     => 'Description', # loc
+        attribute => 'Description',
+        value     => sub { return $_[0]->Description() },
+    },
+};
+
+
+</%ONCE>
+<%INIT>
+$m->callback( COLUMN_MAP => $COLUMN_MAP, CallbackName => 'ColumnMap', CallbackOnce => 1 );
+return GetColumnMapEntry( Map => $COLUMN_MAP, Name => $Name, Attribute => $Attr );
+</%INIT>
diff --git a/rt/share/html/Elements/RT__Dashboard/ColumnMap b/rt/share/html/Elements/RT__Dashboard/ColumnMap
new file mode 100644
index 000000000..8bc4383d8
--- /dev/null
+++ b/rt/share/html/Elements/RT__Dashboard/ColumnMap
@@ -0,0 +1,134 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%ARGS>
+$Name
+$Attr => undef
+</%ARGS>
+<%ONCE>
+my $COLUMN_MAP = {
+    id => {
+        title     => '#', # loc
+        attribute => 'id',
+        align     => 'right',
+        value     => sub { return $_[0]->Id },
+    },
+    Name => {
+        title     => 'Name', # loc
+        attribute => 'Name',
+        value     => sub { return $_[0]->Name()||loc("Unnamed dashboard") },
+    },
+    Subscription => {
+        title     => 'Subscription', # loc
+        attribute => 'Subscription',
+        value     => sub {
+            my $Dashboard = shift;
+            my $Subscription = $Dashboard->Subscription;
+
+            my $url = sprintf '%s/Dashboards/Subscription.html?id=%d',
+                    RT->Config->Get('WebPath'),
+                    $Dashboard->Id;
+
+            my $frequency = loc("None");
+
+            if (defined $Subscription) {
+                my $freq = $Subscription->SubValue('Frequency');
+                my $hour = $Subscription->SubValue('Hour');
+
+                if (my ($integer_hour) = $hour =~ /^(\d\d):00$/) {
+                    my $formatter = RT::Date->new($session{CurrentUser})->LocaleObj;
+                    my $dt = DateTime->now;
+                    $dt->set_minute(0);
+                    $dt->set_second(0);
+                    $dt->set_hour($integer_hour);
+
+                    # use the formatted hour instead
+                    $hour = $dt->format_cldr($formatter->time_format_short);
+                }
+
+                if ($freq eq 'weekly') {
+                    my $day = $Subscription->SubValue('Dow');
+                    $frequency = loc("weekly (on [_1]) at [_2]", loc($day), $hour);
+                }
+                elsif ($freq eq 'monthly') {
+                    $frequency = loc("monthly (day [_1]) at [_2]", $Subscription->SubValue('Dom'), $hour);
+                }
+                elsif ($freq eq 'daily') {
+                    $frequency = loc("daily at [_1]", $hour);
+                }
+                elsif ($freq eq 'm-f') {
+                    $frequency = loc("M-F at [_1]", $hour);
+                }
+                elsif ($freq eq 'never') {
+                    $frequency = loc("Never");
+                }
+                else {
+                    $frequency = loc($freq);
+                }
+            }
+
+            return \('<a href="'.$url.'">'.$frequency.'</a>');
+        },
+    },
+    ShowURL => {
+        title     => '',
+        attribute => 'ShowURL',
+        value     => sub {
+            my $dashboard = shift;
+            my $id = $dashboard->Id;
+            my $name = $dashboard->Name;
+
+            return "Dashboards/$id/$name";
+        },
+    }
+};
+
+</%ONCE>
+<%INIT>
+$m->callback( COLUMN_MAP => $COLUMN_MAP, CallbackName => 'ColumnMap', CallbackOnce => 1 );
+return GetColumnMapEntry( Map => $COLUMN_MAP, Name => $Name, Attribute => $Attr );
+</%INIT>
diff --git a/rt/share/html/Elements/SelectIPRelation b/rt/share/html/Elements/SelectIPRelation
new file mode 100644
index 000000000..ec9f58d13
--- /dev/null
+++ b/rt/share/html/Elements/SelectIPRelation
@@ -0,0 +1,64 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<select name="<% $Name %>">
+% while (my $option = shift @Options) {
+% my $value = shift @Values;
+<option value="<% $value %>"
+% if ($Default eq $value) {
+selected="selected"
+% }
+><% $option %></option>
+% }
+</select>
+
+<%ARGS>
+$Name => undef
+@Options => ( loc('is'), loc("isn't"), loc('less than'), loc('greater than'))
+@Values => ('=', '!=', '<', '>')
+$Default => ''
+</%ARGS>
diff --git a/rt/share/html/Elements/SelectOwnerAutocomplete b/rt/share/html/Elements/SelectOwnerAutocomplete
new file mode 100644
index 000000000..cf2010a80
--- /dev/null
+++ b/rt/share/html/Elements/SelectOwnerAutocomplete
@@ -0,0 +1,102 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%ARGS>
+$Name           => undef
+$Objects        => []
+$Default        => 0
+$ValueAttribute => 'Name'
+$TicketObj      => undef
+</%ARGS>
+<%INIT>
+$ValueAttribute = 'Name' unless $ValueAttribute =~ /^(?:id|Name)$/;
+
+my $value = '';
+
+if ( $Default and not $Default =~ /\D/ ) {
+    my $user = RT::User->new( $session{'CurrentUser'} );
+    $user->Load($Default);
+    $value = $user->$ValueAttribute;
+} elsif (defined $TicketObj) {
+    $value = $TicketObj->OwnerObj->$ValueAttribute;
+}
+
+# Map to a string of RT::Ticket-1|RT::Queue-5|...
+my $limit = join '|', map { join '-', ref($_), ($_->id || '') } @$Objects;
+
+my $query = $m->comp('/Elements/QueryString',
+    return  => $ValueAttribute,
+    limit   => $limit,
+);
+</%INIT>
+
+<input type="text" name="<%$Name%>" id="<%$Name%>" value="<% $value %>" />
+<script type="text/javascript">
+    jQuery(function() {
+        var cache = {};
+        jQuery("#<% $Name %>").autocomplete({
+            minLength: 2,
+            source: function(request, response) {
+                if ( request.term in cache ) {
+                    response( cache[ request.term ] );
+                }
+                else {
+                    jQuery.ajax({
+                        url: "<% RT->Config->Get('WebPath')%>/Helpers/Autocomplete/Owners?<% $query|n %>",
+                        dataType: "json",
+                        data: request,
+                        success: function( data ) {
+                            cache[ request.term ] = data;
+                            response( data );
+                        }
+                    });
+                }
+            }
+        });
+    });
+</script>
+
diff --git a/rt/share/html/Elements/SelectOwnerDropdown b/rt/share/html/Elements/SelectOwnerDropdown
new file mode 100644
index 000000000..5dd642960
--- /dev/null
+++ b/rt/share/html/Elements/SelectOwnerDropdown
@@ -0,0 +1,99 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<select name="<%$Name%>" id="<%$Name%>">
+%if ($DefaultValue) {
+<option value=""<% !$Default ? qq[ selected="selected"] : '' |n %>><%$DefaultLabel |n%></option>
+%}
+% $Default = 0 unless defined $Default && $Default =~ /^\d+$/;
+% my @formatednames = sort {lc $a->[1] cmp lc $b->[1]} map {[$_, $m->scomp('/Elements/ShowUser', User => $_)]} grep { $_->id != RT->Nobody->id } @users;
+% my $nobody = [RT->Nobody, $m->scomp('/Elements/ShowUser', User => RT->Nobody)];
+% unshift @formatednames, $nobody;
+%foreach my $UserRef ( @formatednames)  {
+%my $User = $UserRef->[0];
+<option <% ( $User->Id == $Default) ? qq[ selected="selected"] : '' |n %>
+%if ($ValueAttribute eq 'id') {
+    value="<%$User->id%>"
+%} elsif ($ValueAttribute eq 'Name') {
+    value="<%$User->Name%>"
+%}
+><% $UserRef->[1] |n %></option>
+%}
+</select>
+<%INIT>
+my %user_uniq_hash;
+
+my $isSU = $session{CurrentUser}
+    ->HasRight( Right => 'SuperUser', Object => $RT::System );
+foreach my $object (@$Objects) {
+    my $Users = RT::Users->new( $session{CurrentUser} );
+    $Users->WhoHaveRight(
+        Right               => 'OwnTicket',
+        Object              => $object,
+        IncludeSystemRights => 1,
+        IncludeSuperusers   => $isSU
+    );
+    while ( my $User = $Users->Next() ) {
+        $user_uniq_hash{ $User->Id() } = $User;
+    }
+}
+if ($Default && $Default != RT->Nobody->id && !$user_uniq_hash{$Default}) {
+    $user_uniq_hash{$Default} = RT::User->new($session{CurrentUser});
+    $user_uniq_hash{$Default}->Load($Default);
+}
+
+my @users = values %user_uniq_hash;
+</%INIT>
+
+<%ARGS>
+$Name => undef
+$Objects => []
+$Default => 0
+$DefaultValue => 1
+$DefaultLabel => "-"
+$ValueAttribute => 'id'
+</%ARGS>
diff --git a/rt/share/html/Elements/ShowCustomFieldDateTime b/rt/share/html/Elements/ShowCustomFieldDateTime
new file mode 100644
index 000000000..e7a9a2bdc
--- /dev/null
+++ b/rt/share/html/Elements/ShowCustomFieldDateTime
@@ -0,0 +1,57 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+<%INIT>
+ my $content = $Object->Content;
+ my $DateObj = RT::Date->new ( $session{'CurrentUser'} );
+ $DateObj->Set( Format => 'ISO', Value => $content );
+ $content = $DateObj->AsString;
+</%INIT>
+<%$content|n%>
+<%ARGS>
+$Object
+</%ARGS>
diff --git a/rt/share/html/Elements/ShowReminders b/rt/share/html/Elements/ShowReminders
new file mode 100644
index 000000000..34cde464a
--- /dev/null
+++ b/rt/share/html/Elements/ShowReminders
@@ -0,0 +1,101 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+% if ( $reminders->Count ) {
+<table border="0" cellpadding="1" cellspacing="0" width="100%" class="collection-as-table">
+<tr>
+<th class="collection-as-table"><&|/l&>Reminder</&></th>
+<th class="collection-as-table"><&|/l&>Due</&></th>
+<th class="collection-as-table"><&|/l&>Ticket</&></th>
+</tr>
+<%PERL>
+my $i =0;
+while ( my $reminder = $reminders->Next ) {
+$i++;
+my $dueobj = $reminder->DueObj;
+my $overdue = $dueobj->Unix > 0 && $dueobj->Diff < 0 ? 1 : 0;
+
+my $targets = RT::Tickets->new($session{'CurrentUser'});
+$targets->FromSQL( "ReferredToBy = " . $reminder->id );
+
+if ( my $ticket= $targets->First ) {
+</%PERL>
+<tr class="<% $i%2 ? 'oddline' : 'evenline' %>">
+<td class="collection-as-table">
+<a href="<% RT->Config->Get('WebPath') %>/Ticket/Reminders.html?id=<% $ticket->id %>"><% $reminder->Subject %></a>
+</td>
+<td class="collection-as-table">
+<% $overdue ? '<span class="overdue">' : '' |n %><% $dueobj->AgeAsString || loc('Not set') %><% $overdue ? '</span>' : '' |n %>
+</td>
+<td class="collection-as-table">
+<a href="<% RT->Config->Get( 'WebPath' ) %>/Ticket/Display.html?id=<% $ticket->id %>">#<% $ticket->Id %>: <% $ticket->Subject %></a>
+</td>
+% } else {
+<td colspan="3" class="collection-as-table>
+<div class="error"><div class="error">Couldn't find Ticket for reminder <% $reminder->id %>. Please contact administrator.</div></div>
+</td>
+% }
+</tr>
+% }
+</table>
+% }
+
+<%INIT>
+my $reminders = RT::Tickets->new($session{'CurrentUser'});
+my $tsql = 'Type = "reminder"' .
+           ' AND ( Owner = "Nobody" OR Owner ="' . $session{'CurrentUser'}->id . '")' .
+           ' AND ( Status = "new" OR Status = "open" )';
+
+$tsql .= ' AND Due < "now"' if $OnlyOverdue;
+
+$reminders->FromSQL($tsql);
+$reminders->OrderBy( FIELD => 'Due', ORDER => 'ASC' );
+</%INIT>
+
+<%ARGS>
+$OnlyOverdue => 0
+</%ARGS>
diff --git a/rt/share/html/Elements/WidgetBar b/rt/share/html/Elements/WidgetBar
new file mode 100644
index 000000000..35e7fe215
--- /dev/null
+++ b/rt/share/html/Elements/WidgetBar
@@ -0,0 +1,58 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%#
+%# COPYRIGHT:
+%#
+%# This software is Copyright (c) 1996-2012 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
+%# (Except where explicitly superseded by other copyright notices)
+%#
+%#
+%# LICENSE:
+%#
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%#
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%#
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
+%# 02110-1301 or visit their web page on the internet at
+%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
+%#
+%#
+%# CONTRIBUTION SUBMISSION POLICY:
+%#
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%#
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%#
+%# END BPS TAGGED BLOCK }}}
+% return unless ($menu);
+% for my $child ($menu->children) {
+% if (defined $child->raw_html) {
+<% $child->raw_html |n %>
+% } else {
+<% $child->title %>\
+% }
+% }
+<%ARGS>
+$menu
+</%ARGS>