diff options
| author | Mark Wells <mark@freeside.biz> | 2016-06-11 23:19:11 -0700 |
|---|---|---|
| committer | Mark Wells <mark@freeside.biz> | 2016-06-11 23:22:32 -0700 |
| commit | c47b27716ee3081a8a7f092c8b07be831dfe810a (patch) | |
| tree | 181b34b84a7ea537b86124681e748599697e69f1 /rt/lib | |
| parent | 46d8aa8b9d1fc12af33bb8b517301789f871d864 (diff) | |
show unreplied ticket marker in queue summary, #41670
Diffstat (limited to 'rt/lib')
| -rw-r--r-- | rt/lib/RT/Search/UnrepliedTickets.pm | 12 |
1 files changed, 8 insertions, 4 deletions
diff --git a/rt/lib/RT/Search/UnrepliedTickets.pm b/rt/lib/RT/Search/UnrepliedTickets.pm index 4bb59d9e3..12d847a0a 100644 --- a/rt/lib/RT/Search/UnrepliedTickets.pm +++ b/rt/lib/RT/Search/UnrepliedTickets.pm @@ -30,10 +30,14 @@ sub Prepare { my $self = shift; my $TicketsObj = $self->TicketsObj; - $TicketsObj->Limit( - FIELD => 'Owner', - VALUE => $TicketsObj->CurrentUser->id - ); + # if SystemUser does this search (as in QueueSummaryByLifecycle), they + # should get all tickets regardless of ownership + if ($TicketsObj->CurrentUser->id != RT->SystemUser->id) { + $TicketsObj->Limit( + FIELD => 'Owner', + VALUE => $TicketsObj->CurrentUser->id + ); + } $TicketsObj->Limit( FIELD => 'Status', OPERATOR => '!=', |