diff options
| author | Ivan Kohler <ivan@freeside.biz> | 2015-07-09 22:18:55 -0700 |
|---|---|---|
| committer | Ivan Kohler <ivan@freeside.biz> | 2015-07-09 22:27:04 -0700 |
| commit | e131b1f71f08b69abb832c1687d1f29682d171f8 (patch) | |
| tree | 490167e41d9fe05b760e7b21a96ee35a86f8edda /rt/lib/RT/Action/AutoOpen.pm | |
| parent | d05d7346bb2387fd9d0354923d577275c5c7f019 (diff) | |
RT 4.2.11, ticket#13852
Diffstat (limited to 'rt/lib/RT/Action/AutoOpen.pm')
| -rw-r--r-- | rt/lib/RT/Action/AutoOpen.pm | 3 |
1 files changed, 1 insertions, 2 deletions
diff --git a/rt/lib/RT/Action/AutoOpen.pm b/rt/lib/RT/Action/AutoOpen.pm index 06721b7c4..156c1eea4 100644 --- a/rt/lib/RT/Action/AutoOpen.pm +++ b/rt/lib/RT/Action/AutoOpen.pm @@ -46,7 +46,6 @@ # # END BPS TAGGED BLOCK }}} -# This Action will open the BASE if a dependent is resolved. package RT::Action::AutoOpen; use strict; @@ -87,7 +86,7 @@ sub Prepare { # no change if the ticket is in initial status and the message is a mail # from a requestor - return 1 if $ticket->QueueObj->Lifecycle->IsInitial($ticket->Status) + return 1 if $ticket->LifecycleObj->IsInitial($ticket->Status) && $self->TransactionObj->IsInbound; if ( my $msg = $self->TransactionObj->Message->First ) { |