diff options
| author | Ivan Kohler <ivan@freeside.biz> | 2015-07-09 22:18:55 -0700 |
|---|---|---|
| committer | Ivan Kohler <ivan@freeside.biz> | 2015-07-09 22:18:55 -0700 |
| commit | 1c538bfabc2cd31f27067505f0c3d1a46cba6ef0 (patch) | |
| tree | 96922ad4459eda1e649327fd391d60c58d454c53 /rt/lib/RT/Action/AutoOpen.pm | |
| parent | 4f5619288413a185e9933088d9dd8c5afbc55dfa (diff) | |
RT 4.2.11, ticket#13852
Diffstat (limited to 'rt/lib/RT/Action/AutoOpen.pm')
| -rw-r--r-- | rt/lib/RT/Action/AutoOpen.pm | 3 |
1 files changed, 1 insertions, 2 deletions
diff --git a/rt/lib/RT/Action/AutoOpen.pm b/rt/lib/RT/Action/AutoOpen.pm index 06721b7c4..156c1eea4 100644 --- a/rt/lib/RT/Action/AutoOpen.pm +++ b/rt/lib/RT/Action/AutoOpen.pm @@ -46,7 +46,6 @@ # # END BPS TAGGED BLOCK }}} -# This Action will open the BASE if a dependent is resolved. package RT::Action::AutoOpen; use strict; @@ -87,7 +86,7 @@ sub Prepare { # no change if the ticket is in initial status and the message is a mail # from a requestor - return 1 if $ticket->QueueObj->Lifecycle->IsInitial($ticket->Status) + return 1 if $ticket->LifecycleObj->IsInitial($ticket->Status) && $self->TransactionObj->IsInbound; if ( my $msg = $self->TransactionObj->Message->First ) { |