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authorIvan Kohler <ivan@freeside.biz>2014-02-25 18:34:25 -0800
committerIvan Kohler <ivan@freeside.biz>2014-02-25 18:34:25 -0800
commit45d35d5739d05e602bc317739485693e0e9ff0b5 (patch)
tree61801368d96662baff145d3271fd887ca104391c /rt/docs
parent662be3ece2ef8c7f05fcbfaa699d80a6a73ca110 (diff)
RT 4.0.19
Diffstat (limited to 'rt/docs')
-rw-r--r--rt/docs/UPGRADING-3.86
-rw-r--r--rt/docs/UPGRADING-4.057
2 files changed, 58 insertions, 5 deletions
diff --git a/rt/docs/UPGRADING-3.8 b/rt/docs/UPGRADING-3.8
index cfe01df..ba71777 100644
--- a/rt/docs/UPGRADING-3.8
+++ b/rt/docs/UPGRADING-3.8
@@ -168,11 +168,7 @@ Change this line to read:
been assigned an ID of { $Ticket->SubjectTag }."
If you were previously using RT::Extension::BrandedQueues, you MUST uninstall
-it before upgrading. In addition, you must run the
-'etc/upgrade/3.8-branded-queues-extension' perl script. This will
-convert the extension's configuration into the new format. Finally, in
-templates where you were using the Tag method ($Ticket->QueueObj->Tag),
-you will need to replace it with $Ticket->SubjectTag
+it before upgrading.
RT::Action::LinearEscalate extension has been integrated into core, so you
MUST uninstall it before upgrading.
diff --git a/rt/docs/UPGRADING-4.0 b/rt/docs/UPGRADING-4.0
index 687dfbc..63dd2ee 100644
--- a/rt/docs/UPGRADING-4.0
+++ b/rt/docs/UPGRADING-4.0
@@ -126,6 +126,14 @@ database level.
=back
+=head2 Ticket content searches (full text search)
+
+Since 4.0.0, RT's ticket content search is disabled by default because of
+performance issues when used without full text indexing. For details on how to
+re-enable it with (or without) full text indexing, see
+F<docs/full_text_indexing.pod>.
+
+
=head1 UPGRADING FROM 4.0.5 AND EARLIER
@@ -189,3 +197,52 @@ these types before insertion.
Site-specific custom types (anything but ticket, reminder or approval)
are not affected by these changes.
+
+=head1 UPGRADING FROM 4.0.13 AND EARLIER
+
+=head2 Outgoing mail From: header
+
+The "Default" key of the C<$OverrideOutgoingMailFrom> config option now,
+as previously documented, only applies when no ticket is involved.
+Previously it was also used when a ticket was involved but the
+associated queue had no specific correspond address. In such cases the
+global correspond address is now used.
+
+The config option C<$SetOutgoingMailFrom> now accepts an email address
+as a value which will act as a global default. This covers the simple
+case of sending all bounces to a specific address, without the previous
+solution of resorting to defining all queues in
+$OverrideOutgoingMailFrom. Any definitions in the Override option
+(including Default) still take precedence. See
+L<RT_Config/$SetOutgoingMailFrom> for more information.
+
+=head2 Reminder statuses
+
+New reminders are now created in the "reminder_on_open" status defined in your
+lifecycles. For the default lifecycle, this means reminders will start as
+"open" instead of "new". This change is for consistency when a completed
+reminder is reopened at a later date. If you use custom lifecycles and added
+further transition restrictions, you may need to adjust the L<"reminder_on_open"
+setting|RT_Config/reminder_on_open> in your lifecycles.
+
+=head2 Bookmarks
+
+Previously, the list of Bookmarks on your homepage was unlimited (if you
+had 100 bookmarked tickets, you would see a 100 item list on your RT at
+a Glance). 'Bookmarked Tickets' now uses the same size limits as any
+other search on your homepage. This can be customized using the 'Rows
+per box' setting on your RT at a Glance configuration page.
+
+=head2 PostgreSQL 9.2
+
+If you are upgrading an RT from 3.8 (or earlier) to 4.0 on PostgreSQL
+9.2, you should make sure that you have installed DBD::Pg 2.19.3 or
+higher. If you start your upgrade without installing a recent-enough
+version of DBD::Pg RT will stop the upgrade during the 3.9.8 step and
+remind you to upgrade DBD::Pg. If this happens, you can re-start your
+upgrade by running:
+
+ ./sbin/rt-setup-database --action insert --datadir etc/upgrade/3.9.8/
+
+Followed by re-running make upgrade-database and answering 3.9.8 when
+prompted for which RT version you're upgrading from.