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authorIvan Kohler <ivan@freeside.biz>2012-07-02 14:24:21 -0700
committerIvan Kohler <ivan@freeside.biz>2012-07-02 14:24:21 -0700
commit85e677b86fc37c54e6de2b06340351a28f5a5916 (patch)
tree11148e2c292bd1a43b7cf6c2f5212a6ca8b03e75 /rt/docs/design_docs/users
parente5ab051ccdb7637d8dd2f0ed9b4fe9aaaf1d1100 (diff)
parent92aedddd3684167abb60cd3f1d77bbc156c592e6 (diff)
Merge branch 'master' of git.freeside.biz:/home/git/freeside
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diff --git a/rt/docs/design_docs/users b/rt/docs/design_docs/users
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-RT2 makes everybody a user. some sites won't like this. there
-should be away to make an "anonymous" user who the mailgate makes
-the requestor for all mailed in tickets. it would then set the
-ticket 'requestor' watcher's alternate email address to the real
-requestor's email.
-
-additionally, eventually, users will need to be deleted. RT doesn't
-want any user deleted. Instead, there will be a flag in the user's
-entry in the users table called 'Disabled.' Disabled users will
-not be able to be granted rights.
-
- The process of disabling a user should remove their acls and
-should force the giving away of their tickets or reject the disabling.
-