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authorIvan Kohler <ivan@freeside.biz>2012-06-07 00:56:06 -0700
committerIvan Kohler <ivan@freeside.biz>2012-06-07 00:56:06 -0700
commit43a06151e47d2c59b833cbd8c26d97865ee850b6 (patch)
tree42c51d94e7fa265461b508d061562be204ccc2c1 /rt/docs/design_docs/users
parent6587f6ba7d047ddc1686c080090afe7d53365bd4 (diff)
starting to work...
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-RT2 makes everybody a user. some sites won't like this. there
-should be away to make an "anonymous" user who the mailgate makes
-the requestor for all mailed in tickets. it would then set the
-ticket 'requestor' watcher's alternate email address to the real
-requestor's email.
-
-additionally, eventually, users will need to be deleted. RT doesn't
-want any user deleted. Instead, there will be a flag in the user's
-entry in the users table called 'Disabled.' Disabled users will
-not be able to be granted rights.
-
- The process of disabling a user should remove their acls and
-should force the giving away of their tickets or reject the disabling.
-