initial releaseHEADmaster

2 files changed, 66 insertions, 0 deletions

diff --git a/lib/RT/CustomField_Local.pm b/lib/RT/CustomField_Local.pm
new file mode 100644
index 0000000..2deb3b8
--- /dev/null
+++ b/lib/RT/CustomField_Local.pm
@@ -0,0 +1,13 @@
+package RT::CustomField;
+
+use strict;
+no warnings 'redefine';
+
+sub _LocalAccessible {
+  {
+    Required =>
+    {read => 1, write => 1, sql_type => 5, length => 6,  is_blob => 0,  is_numeric => 1,  type => 'smallint(6)', default => '0'},
+  }
+}
+
+1;
diff --git a/lib/RTx/MandatoryCustomFields.pm b/lib/RTx/MandatoryCustomFields.pm
new file mode 100644
index 0000000..f908be3
--- /dev/null
+++ b/lib/RTx/MandatoryCustomFields.pm
@@ -0,0 +1,53 @@
+package RTx::MandatoryCustomFields;
+
+our $VERSION = "0.01";
+
+1;
+
+=head1 NAME
+
+RTx::MandatoryCustomFields - RT Extension to require custom fields to be set before resolving a ticket
+
+=head1 DESCRIPTION
+
+This RT extension adds a field to custom field definitions, allowing 
+the field to be designated as "Required".  If this is enabled, tickets 
+with no value in that custom field will refuse to resolve.  Note that 
+unlike the Mandatory Subject extension, the field does not have to be 
+set to create the ticket.
+
+Required fields are enforced in the web interface, not the RT API, so 
+they can be bypassed fairly easily by command-line, email, or other 
+mechanisms for changing a ticket's status.  This extension is for 
+encouraging good habits, not for security.
+
+=head1 INSTALLATION
+
+ perl Makefile.PL
+ make
+ make initdb # if you have never installed this extension before
+ make install
+
+If your RT is not in the default path (/opt/rt3), you must set RTHOME 
+first.
+
+=head1 CONFIGURATION
+
+Add this line to your RT_SiteConfig.pm:
+
+Set(@Plugins, ( 'RTx::MandatoryCustomFields' ));
+
+If you already have a Set(@Plugins ...) line, add 'RTx::MandatoryCustomFields'
+to the list of values.
+
+Then edit your custom field and check the 'Required' box.  Any number of 
+custom fields may be flagged as required.
+
+If the user tries to resolve a ticket when one or more required fields 
+are empty, 
+
+=head1 AUTHOR
+
+Mark Wells <mark@freeside.biz>
+
+=cut