WISPA Member Billing Software Comparison 2019
I put together a concise comparison highlighting the differences between different billing systems. I tried hard not to make a useless advertisement with a long list of features, but rather a digestable, fair comparison of relevant information about the competition.
Of course I hope you'll consider Freeside, but I know we're not the right fit for everyone. These eleven vendors support WISPA through association membership and trade show sponsorshop. Please consider supporting vendors who support our industry.
I hope this helps you find the right billing vendor for you!
P.S. Friends don't let friends use Quickbooks for subscriber billing. :)
--
Ivan Kohler
President and Head Geek
Freeside Internet Services, Inc.
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 |
 |
 |
 |
 |
 |
 |
 |
Vision |
 |
| WISPA member |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
| WISP features |
✔ |
✔ |
✖ |
✖ |
✖ |
✔ |
✔ |
✖ |
✖ |
✔ |
| CDR billing / Telco features |
✔ |
✖ |
new/preliminary |
✖ |
✖ |
✖ |
new/preliminary |
✔ |
✖ |
✖ |
| Fiber ISP features |
✔ |
✖ |
✖ |
✖ |
✖ |
✖ |
✖ |
✖ |
✔ |
✖ |
| Deployment |
Mostly Premise (New: Hosted) |
Hosted |
Mostly Premise (also Hosted) |
Hosted |
Premise |
Premise |
Hosted |
Premise |
Premise? |
Hosted |
| License |
Open-source |
Proprietary |
Proprietary |
Proprietary |
Proprietary |
Proprietary |
Proprietary |
Proprietary |
Proprietary |
Proprietary |
| Price |
No per-customer or license charges. Can purchase implementation, support, and customization services. |
?/customer/month |
$0.15-$0.20/customer/month |
$0.50/customer/month |
100 customers free, then $0.05-$0.70/customer/month |
$0.63-$1.40/customer/month |
$0.50-$1.25/customer/month |
$0.15-$0.50/customer/month |
?/customer/month |
$0.90-$1.30/customer/month |
| Monthly price, 1000 customers |
$195 |
$18,000 (one-time, not monthly) |
$199 |
$500 |
$170 |
$1330 |
$1250 |
$500 |
? |
$1300 |
| Monthly price, 3500 customers |
$195 |
? |
c. $600 |
$1750 |
$368 |
$3920 |
$1500 |
$4375 |
? |
$3150 |
| Monthly price, 10,000 customers |
$195 |
? |
? |
$5000 |
$641 |
$11,250 |
$9,100 |
$3,600 |
? |
$9,000 |
| Ongoing development |
Active (new major version 2016) |
Active |
Active |
Active (new product) |
Minimal |
Active |
Active (new product) |
Active (new product) |
Active (new product) |
Active |
| Vendor country |
US |
Ireland (sold through US distributors) |
US |
US |
Canada (Platypus in US) |
US |
US |
Czech Republic / Kenya / US |
US |
Philippines / Hong Kong |
| Vendor business/ownership |
Billing software |
Billing software |
Billing and geologic software |
MDU ISP (VideoDirect) |
Domain names, mobile phone service (OpenSRS, Ting, Tucows) |
WISP (Bertram wireless) |
Billing software |
Billing software |
Fiber consulting, billing software |
Billing software, managed ISP services (call center, email/web hosting) |
| Vendor size |
Small |
Small |
Tiny |
Tiny |
Medium |
Large |
Small |
Medium |
Small |
Medium |
| Since |
1998 |
2010 |
1997 |
2015 |
1996 |
2003 |
2015 |
2015 |
2019 |
1996 |
| Notable fact(s) |
Mature and full-featured ISP and CDR billing. New UI, WISP mapping features and hosted option. |
Simple hosted system for small WISPs, almost like a franchise |
Old ISP system, dormant for years, revived in 2012 |
New system with MDU features |
Windows client/server application; limited web interface. Can print and mail your invoices. |
Humongous trade show booths. Glassdoor horror stories. |
Ex-Powercode team, rapid development, acquired WISPMon in September 2017 |
Up-and-coming new system with lots of international customers |
New, fiber-focused system from respected consultants FiberSmith |
Can also host your email and answer your support calls |
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Last updated May 8th, 2019 |
Revision history
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