From de549dfea65bf78508b508f03e4f9637122166a6 Mon Sep 17 00:00:00 2001
From: Ivan Kohler <ivan@freeside.biz>
Date: Wed, 21 Feb 2018 10:17:57 -0800
Subject: [PATCH] hide tickets with selfservice priority indicating closure,
 RT#79444

---
 FS/FS/ClientAPI/MyAccount.pm | 5 +++++
 1 file changed, 5 insertions(+)

diff --git a/FS/FS/ClientAPI/MyAccount.pm b/FS/FS/ClientAPI/MyAccount.pm
index c00a13f2b..66697efb5 100644
--- a/FS/FS/ClientAPI/MyAccount.pm
+++ b/FS/FS/ClientAPI/MyAccount.pm
@@ -3589,6 +3589,11 @@ sub list_tickets {
 
   # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
   if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
+
+    @tickets = grep { $_->{'_selfservice_priority'}
+                        !~ /^\s*(closed?|resolved?|done)\s*/i }
+                 @tickets;
+
     my $conf = new FS::Conf;
     my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
     +{ tickets => [ 
-- 
2.11.0