From 9456eceed9d729643d1bec05ed1b380bbd1bc8ab Mon Sep 17 00:00:00 2001 From: Mark Wells Date: Sat, 11 Jun 2016 12:23:54 -0700 Subject: [PATCH] hide unreplied status for Rejected tickets, #41670 --- rt/lib/RT/Search/UnrepliedTickets.pm | 11 ++++++++--- 1 file changed, 8 insertions(+), 3 deletions(-) diff --git a/rt/lib/RT/Search/UnrepliedTickets.pm b/rt/lib/RT/Search/UnrepliedTickets.pm index a99690156..4bb59d9e3 100644 --- a/rt/lib/RT/Search/UnrepliedTickets.pm +++ b/rt/lib/RT/Search/UnrepliedTickets.pm @@ -6,9 +6,9 @@ =head1 DESCRIPTION -Find all unresolved tickets owned by the current user where the last correspondence -from a requestor (or ticket creation) is more recent than the last -correspondence from a non-requestor (if there is any). +Find all unresolved tickets owned by the current user where the last +correspondence from a requestor (or ticket creation) is more recent than the +last correspondence from a non-requestor (if there is any). =head1 METHODS @@ -39,6 +39,11 @@ sub Prepare { OPERATOR => '!=', VALUE => 'resolved' ); + $TicketsObj->Limit( + FIELD => 'Status', + OPERATOR => '!=', + VALUE => 'rejected', + ); my $txn_alias = $TicketsObj->JoinTransactions; $TicketsObj->Limit( ALIAS => $txn_alias, -- 2.11.0