<%$title%>

+% while (my $ticket = $collection->Next()) { +

+<%$ticket->id%>: <%$ticket->Subject%> +

+<%perl> + + +

<&|/l&>Requestors: <& /Ticket/Elements/ShowGroupMembers, Group => $ticket->Requestors, Ticket => $ticket &>

<&|/l&>Status: <%$ticket->Status%>

<&|/l&>Owner: <& /Elements/ShowUser, User => $ticket->OwnerObj, Ticket => $ticket &>

<&|/l&>Created: <%$ticket->CreatedObj->AgeAsString()%>

+% if ($ticket->Priority) { +

<&|/l&>Priority: <%$ticket->Priority%>

+% } +

+% if ($page > 1) { +Back +% } +Page <%$page%> + +Next +

<%$item->{label}%>

<&|/l, RT->Config->Get('rtname') &>RT for [_1]

+% if ($Error) { +<&| "/Widgets/TitleBox", title => loc('Error'), hideable => 0, class => 'error' &> +<% $Error %> + +% } + + +

+<&| /Widgets/TitleBox, title => loc('Login'), hideable => 0 &> + +% unless (RT->Config->Get('WebExternalAuth') and !RT->Config->Get('WebFallbackToInternalAuth')) { + +% } + +

$key

$val

+<&| /Widgets/TitleBox &> + +<%perl> + +$showrows->( + + # loc('Queue') => $m->scomp( '/Ticket/Elements/ShowQueue', QueueObj => $QueueObj ) , + + loc('Status') => + + $m->scomp( + "/Elements/SelectStatus", + Name => "Status", + Default => $ARGS{Status} || 'new', + DefaultValue => 0, + SkipDeleted => 1 + ), + + loc("Owner") => + + $m->scomp( + "/Elements/SelectOwner", + Name => "Owner", + QueueObj => $QueueObj, + Default => $ARGS{Owner} || $RT::Nobody->Id, + DefaultValue => 0 + ), + + loc("Requestors") => $m->scomp( + "/Elements/EmailInput", + Name => 'Requestors', + Size => '40', + Default => $ARGS{Requestors} || $session{CurrentUser}->EmailAddress + ), + + loc("Cc") => + + $m->scomp( "/Elements/EmailInput", Name => 'Cc', Size => '40', Default => $ARGS{Cc} ) + . '' + . loc( + "(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people will receive future updates.)" + ) + . '', + + loc("Admin Cc") => + + $m->scomp( "/Elements/EmailInput", Name => 'AdminCc', Size => '40', Default => $ARGS{AdminCc} ) + . '' + . loc( + "(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people will receive future updates.)" + ) + . '', + + +); + + +$m->scomp("/Ticket/Elements/EditCustomFields", %ARGS, QueueObj => $QueueObj ); + + +$m->scomp("/Ticket/Elements/EditTransactionCustomFields", %ARGS, QueueObj => $QueueObj ); + + +% if (exists $session{'Attachments'}) { + +<%loc("Attached file") %> + +<%loc("Check box to delete")%>
+% foreach my $attach_name (keys %{$session{'Attachments'}}) { +<%$attach_name%>
+% } # end of foreach + + +% } # end of if + +<%perl> +$showrows->( + loc("Attach file") => + + '

+ +' +); + + + +% if ( $gnupg_widget ) { +%$m->scomp("/Elements/GnuPG/SignEncryptWidget", self => $gnupg_widget, QueueObj => $QueueObj ) +% } + + +

+ <&| /Widgets/TitleBox, title => loc('The Basics'), + title_class=> 'inverse', + color => "#993333" &> +<%perl> +$showrows->( + loc("Priority") => $m->scomp( + "/Elements/SelectPriority", + Name => "InitialPriority", + Default => $ARGS{InitialPriority} ? $ARGS{InitialPriority} : $QueueObj->InitialPriority, + ), + loc("Final Priority") => $m->scomp( + "/Elements/SelectPriority", + Name => "FinalPriority", + Default => $ARGS{FinalPriority} ? $ARGS{FinalPriority} : $QueueObj->FinalPriority, + ), + + loc("Time Estimated") => ''.$m->scomp( + "/Elements/EditTimeValue", + Name => 'TimeEstimated', + Default => $ARGS{TimeEstimated} || '', + InUnits => $ARGS{'TimeEstimated-TimeUnits'} + ).'', + + loc("Time Worked") => ''.$m->scomp( + "/Elements/EditTimeValue", + Name => 'TimeWorked', + Default => $ARGS{TimeWorked} || '', + InUnits => $ARGS{'TimeWorked-TimeUnits'} + ). '', + + loc("Time Left") => ''.$m->scomp( + "/Elements/EditTimeValue", + Name => 'TimeLeft', + Default => $ARGS{TimeLeft} || '', + InUnits => $ARGS{'TimeLeft-TimeUnits'} + ).'', +); + + + +<&|/Widgets/TitleBox, title => loc("Dates"), + title_class=> 'inverse', + color => "#663366" &> + +<%perl> +$showrows->( + loc("Starts") => $m->scomp( "/Elements/SelectDate", Name => "Starts", Default => ( $ARGS{Starts} || '' )), + loc("Due") => $m->scomp( "/Elements/SelectDate", Name => "Due", Default => ($ARGS{Due} || '' )) +); + + + + +<&|/Widgets/TitleBox, title => loc('Links'), title_class=> 'inverse' &> + +<%loc("(Enter ticket ids or URLs, separated with spaces)")%> + +<%perl> +$showrows->( + loc("Depends on") => '', + loc("Depended on by") => '', + loc("Parents") => '', + loc("Children") => '', + loc("Refers to") => '', + loc("Referred to by") => '' +); + + + + + +<& /Elements/Submit, Label => loc("Create") &> + + + diff --git a/rt/share/html/m/ticket/history b/rt/share/html/m/ticket/history new file mode 100644 index 000000000..a49945d77 --- /dev/null +++ b/rt/share/html/m/ticket/history @@ -0,0 +1,31 @@ +<%args> +$id => undef + +<%init> +my $t = RT::Ticket->new($session{CurrentUser}); +$t->Load($id); +my $history = $t->Transactions()->ItemsArrayRef; + +<&| /m/_elements/wrapper, title => $t->Subject &> +

+<& /m/_elements/ticket_menu, ticket => $t &> +<&|/Widgets/TitleBox &> +

+<% $entry->CreatedObj->AgeAsString() %> - +<& /Elements/ShowUser, User => $entry->CreatorObj &> - +<%$entry->BriefDescription%> +% if ($entry->Type !~ /EmailRecord/) { +% if ($entry->ContentObj) { +
+<%$entry->Content%> +
+%} +% } +

+ +

+ diff --git a/rt/share/html/m/ticket/modify b/rt/share/html/m/ticket/modify new file mode 100644 index 000000000..e69de29bb diff --git a/rt/share/html/m/ticket/reply b/rt/share/html/m/ticket/reply new file mode 100644 index 000000000..ea2a6cad4 --- /dev/null +++ b/rt/share/html/m/ticket/reply @@ -0,0 +1,171 @@ +<&|/m/_elements/wrapper, title => loc('Update ticket #[_1]', $t->id) &> +<& /m/_elements/ticket_menu, ticket => $t &> +<& /Elements/ListActions, actions => \@results &> +

+<&|/Widgets/TitleBox &> +

+ + + +

<&|/l&>Status: +

+<& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($t->Status)), Default => $ARGS{'Status'} || ($t->Status eq $DefaultStatus ? undef : $DefaultStatus)&> +

+ +

<&|/l&>Owner: +

+<& /Elements/SelectOwner, + Name => "Owner", + TicketObj => $t, + QueueObj => $t->QueueObj, + DefaultLabel => loc("[_1] (Unchanged)", $t->OwnerObj->Name), + Default => $ARGS{'Owner'} +&> +

<&|/l&>Worked: +<& /Elements/EditTimeValue, + Name => 'UpdateTimeWorked', + Default => $ARGS{UpdateTimeWorked}||'', + InUnits => $ARGS{'UpdateTimeWorked-TimeUnits'}||'minutes', +&> +

+
+

<&|/l&>Update Type: +

<&|/l&>Subject:

+% $m->callback( %ARGS, CallbackName => 'AfterSubject' ); +

+ +

<&|/l&>One-time Cc:<& /Elements/EmailInput, Name => 'UpdateCc', Size => '60', Default => $ARGS{UpdateCc} &>

+ +

<&|/l&>One-time Bcc:<& /Elements/EmailInput, Name => 'UpdateBcc', Size => '60', Default => $ARGS{UpdateBcc} &>

+ +

<&|/l&>Message:

+% if (exists $ARGS{UpdateContent}) { +% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to +% my $temp = $ARGS{'QuoteTransaction'}; +% delete $ARGS{'QuoteTransaction'}; +<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&> +% $ARGS{'QuoteTransaction'} = $temp; +% } else { +% my $IncludeSignature = 1; +% $IncludeSignature = 0 if $Action ne 'Respond' && !RT->Config->Get('MessageBoxIncludeSignatureOnComment'); +<& /Elements/MessageBox, Name=>"UpdateContent", IncludeSignature => $IncludeSignature, %ARGS &> +% } +

+<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket' &> +

+ +

+ +<%INIT> +my $CanRespond = 0; +my $CanComment = 0; +my $checks_failure = 0; +my $title; + +my $t = LoadTicket($id); + +my @results; + +$m->callback( Ticket => $t, ARGSRef => \%ARGS, results => \@results, CallbackName => 'Initial' ); + +unless($DefaultStatus){ + $DefaultStatus=($ARGS{'Status'} ||$t->Status()); +} + +if ($DefaultStatus eq 'new'){ + $DefaultStatus='open'; +} + +if ($DefaultStatus eq 'resolved') { + $title = loc("Resolve ticket #[_1] ([_2])", $t->id, $t->Subject); +} else { + $title = loc("Update ticket #[_1] ([_2])", $t->id, $t->Subject); +} + +# Things needed in the template - we'll do the processing here, just +# for the convenience: + +my ($CommentDefault, $ResponseDefault); +if ($Action ne 'Respond') { + $CommentDefault = qq[ selected="selected"]; + $ResponseDefault = ""; +} else { + $CommentDefault = ""; + $ResponseDefault = qq[ selected="selected"]; +} + + + +$CanRespond = 1 if ( $t->CurrentUserHasRight('ReplyToTicket') or + $t->CurrentUserHasRight('ModifyTicket') ); + +$CanComment = 1 if ( $t->CurrentUserHasRight('CommentOnTicket') or + $t->CurrentUserHasRight('ModifyTicket') ); + + +# {{{ deal with deleting uploaded attachments +foreach my $key (keys %ARGS) { + if ($key =~ m/^DeleteAttach-(.+)$/) { + delete $session{'Attachments'}{$1}; + } + $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; +} +# }}} + +# {{{ store the uploaded attachment in session +if ($ARGS{'Attach'}) { # attachment? + my $attachment = MakeMIMEEntity( + AttachmentFieldName => 'Attach' + ); + + my $file_path = Encode::decode_utf8("$ARGS{'Attach'}"); + $session{'Attachments'} = { + %{$session{'Attachments'} || {}}, + $file_path => $attachment, + }; +} +# }}} + +# delete temporary storage entry to make WebUI clean +unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) { + delete $session{'Attachments'}; +} +# }}} + +# check email addresses for RT's +{ + foreach my $field ( qw(UpdateCc UpdateBcc) ) { + my $value = $ARGS{ $field }; + next unless defined $value && length $value; + + my @emails = Email::Address->parse( $value ); + foreach my $email ( grep RT::EmailParser->IsRTAddress($_->address), @emails ) { + push @results, loc("[_1] is an address RT receives mail at. Adding it as a '[_2]' would create a mail loop", $email->format, loc(substr($field, 6)) ); + $checks_failure = 1; + $email = undef; + } + $ARGS{ $field } = join ', ', map $_->format, grep defined, @emails; + } +} + +if ( !$checks_failure && exists $ARGS{SubmitTicket} ) { + return $m->comp('/m/ticket/show', TicketObj => $t, %ARGS); +} + + +<%ARGS> +$id => undef +$Action => 'reply' +$DefaultStatus => undef + diff --git a/rt/share/html/m/ticket/select_create_queue b/rt/share/html/m/ticket/select_create_queue new file mode 100644 index 000000000..88cf2033b --- /dev/null +++ b/rt/share/html/m/ticket/select_create_queue @@ -0,0 +1,18 @@ +<%init> +my $queues = RT::Queues->new($session{'CurrentUser'}); +$queues->UnLimit(); + + +<&| /m/_elements/wrapper, title => loc("Create a ticket") &> +

+<&|/Widgets/TitleBox, title => loc("Select a queue") &> + + +

+ + diff --git a/rt/share/html/m/ticket/show b/rt/share/html/m/ticket/show new file mode 100644 index 000000000..e979da3e6 --- /dev/null +++ b/rt/share/html/m/ticket/show @@ -0,0 +1,454 @@ +<%args> +$id => undef + +<%init> +my $Ticket; +my @Actions; + +unless ($id) { + Abort('No ticket specified'); +} + +if ($ARGS{'id'} eq 'new') { + # {{{ Create a new ticket + + my $Queue = new RT::Queue( $session{'CurrentUser'} ); + $Queue->Load($ARGS{'Queue'}); + unless ( $Queue->id ) { + Abort('Queue not found'); + } + + unless ( $Queue->CurrentUserHasRight('CreateTicket') ) { + Abort('You have no permission to create tickets in that queue.'); + } + + ($Ticket, @Actions) = CreateTicket( + Attachments => delete $session{'Attachments'}, + %ARGS, + ); + unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) { + Abort("No permission to view newly created ticket #".$Ticket->id."."); + } + # }}} +} else { + $Ticket ||= LoadTicket($ARGS{'id'}); + + $m->callback( CallbackName => 'BeforeProcessArguments', + TicketObj => $Ticket, + ActionsRef => \@Actions, ARGSRef => \%ARGS ); + if ( defined $ARGS{'Action'} ) { + if ($ARGS{'Action'} =~ /^(Steal|Kill|Take|SetTold)$/) { + my $action = $1; + my ($res, $msg) = $Ticket->$action(); + push(@Actions, $msg); + } + } + + $m->callback(CallbackName => 'ProcessArguments', + Ticket => $Ticket, + ARGSRef => \%ARGS, + Actions => \@Actions); + + $ARGS{UpdateAttachments} = $session{'Attachments'}; + push @Actions, + ProcessUpdateMessage( + ARGSRef => \%ARGS, + Actions => \@Actions, + TicketObj => $Ticket, + ); + delete $session{'Attachments'}; + + #Process status updates + push @Actions, ProcessTicketWatchers(ARGSRef => \%ARGS, TicketObj => $Ticket ); + push @Actions, ProcessTicketBasics( ARGSRef => \%ARGS, TicketObj => $Ticket ); + push @Actions, ProcessTicketLinks( ARGSRef => \%ARGS, TicketObj => $Ticket ); + push @Actions, ProcessTicketDates( ARGSRef => \%ARGS, TicketObj => $Ticket ); + push @Actions, ProcessObjectCustomFieldUpdates(ARGSRef => \%ARGS, TicketObj => $Ticket ); + + # XXX: we shouldn't block actions here if user has no right to see the ticket, + # but we should allow him to see actions he has done + unless ($Ticket->CurrentUserHasRight('ShowTicket')) { + Abort("No permission to view ticket"); + } + if ( $ARGS{'MarkAsSeen'} ) { + $Ticket->SetAttribute( + Name => 'User-'. $Ticket->CurrentUser->id .'-SeenUpTo', + Content => $Ticket->LastUpdated, + ); + push @Actions, loc('Marked all messages as seen'); + } +} + +$m->callback( + CallbackName => 'BeforeDisplay', + TicketObj => \$Ticket, + Actions => \@Actions, + ARGSRef => \%ARGS, +); + +# This code does automatic redirection if any updates happen. + +if (@Actions) { + + # We've done something, so we need to clear the decks to avoid + # resubmission on refresh. + # But we need to store Actions somewhere too, so we don't lose them. + my $key = Digest::MD5::md5_hex( rand(1024) ); + push @{ $session{"Actions"}->{$key} ||= [] }, @Actions; + $session{'i'}++; + my $url = RT->Config->Get('WebURL') . "m/ticket/show?id=" . $Ticket->id . "&results=" . $key; + $url .= '#' . $ARGS{Anchor} if $ARGS{Anchor}; + RT::Interface::Web::Redirect($url); +} + +# If we haven't been passed in an Attachments object (through the precaching mechanism) +# then we need to find one +my $Attachments = $m->comp('/Ticket/Elements/FindAttachments', Ticket => $Ticket); + +my %documents; +while ( my $attach = $Attachments->Next() ) { + next unless ($attach->Filename()); + unshift( @{ $documents{ $attach->Filename } }, $attach ); +} + +my $Customers = $Ticket->Customers; +my @customers; +while ( my $customer = $Customers->Next() ) { + push @customers, $customer; +} + +my $CustomFields = $Ticket->CustomFields; +$m->callback( + CallbackName => 'MassageCustomFields', + Object => $Ticket, + CustomFields => $CustomFields, +); + +my $print_value = sub { + my ($cf, $value) = @_; + my $linked = $value->LinkValueTo; + if ( defined $linked && length $linked ) { + my $linked = $m->interp->apply_escapes( $linked, 'h' ); + $m->out(''); + } + my $comp = "ShowCustomField". $cf->Type; + $m->callback( + CallbackName => 'ShowComponentName', + Name => \$comp, + CustomField => $cf, + Object => $Ticket, + ); + if ( $m->comp_exists( $comp ) ) { + $m->comp( $comp, Object => $value ); + } else { + $m->out( $m->interp->apply_escapes( $value->Content, 'h' ) ); + } + $m->out('') if defined $linked && length $linked; + + # This section automatically populates a

IncludeContentForValue ) { + my $vid = $value->id; + $m->out( '

' ); + $m->print( loc("See also:") ); + $m->out( '' ); + $m->print( $value->IncludeContentForValue ); + $m->out( qq{

\n} ); + $m->out( qq{\n} ); + } +}; + + +<&| /m/_elements/wrapper, title => $Ticket->Subject &> +

+<& /m/_elements/ticket_menu, ticket => $Ticket &> + + <&| /Widgets/TitleBox, title => loc('The Basics'), + class => 'ticket-info-basics', + &> + + +

<&|/l&>Id:

<%$Ticket->Id %>

<&|/l&>Status:

<% loc($Ticket->Status) %>

+% if ($Ticket->TimeEstimated) { +

<&|/l&>Estimated:

<& /Ticket/Elements/ShowTime, minutes => $Ticket->TimeEstimated &>

+% } +% if ($Ticket->TimeWorked) { +

<&|/l&>Worked:

<& /Ticket/Elements/ShowTime, minutes => $Ticket->TimeWorked &>

+% } +% if ($Ticket->TimeLeft) { +

<&|/l&>Left:

<& /Ticket/Elements/ShowTime, minutes => $Ticket->TimeLeft &>

+% } +

<&|/l&>Priority:

<& /Ticket/Elements/ShowPriority, Ticket => $Ticket &>

<&|/l&>Queue:

<& /Ticket/Elements/ShowQueue, QueueObj => $Ticket->QueueObj &>

+ + +% if ($Ticket->CustomFields->First) { + <&| /Widgets/TitleBox, title => loc('Custom Fields'), + class => 'ticket-info-cfs', + &> + +% while ( my $CustomField = $CustomFields->Next ) { +% my $Values = $Ticket->CustomFieldValues( $CustomField->Id ); +% my $count = $Values->Count; +

<% $CustomField->Name %>:

+% unless ( $count ) { +<&|/l&>(no value) +% } elsif ( $count == 1 ) { +% $print_value->( $CustomField, $Values->First ); +% } else { +

+% $print_value->( $CustomField, $Value ); +

+% } +

+% } + + +% } + + <&| /Widgets/TitleBox, title => loc('People'), class => 'ticket-info-people' &> + + +

<&|/l&>Owner:

<& /Elements/ShowUser, User => $Ticket->OwnerObj, Ticket => $Ticket &> +

<&|/l&>Requestors:

<& /Ticket/Elements/ShowGroupMembers, Group => $Ticket->Requestors, Ticket => $Ticket &>

<&|/l&>Cc:

<& /Ticket/Elements/ShowGroupMembers, Group => $Ticket->Cc, Ticket => $Ticket &>

<&|/l&>AdminCc:

<& /Ticket/Elements/ShowGroupMembers, Group => $Ticket->AdminCc, Ticket => $Ticket &>

+ + + +% if (keys %documents) { +<&| /Widgets/TitleBox, title => loc('Attachments'), + title_class=> 'inverse', + class => 'ticket-info-attachments', + color => "#336699" &> + +% foreach my $key (keys %documents) { + +<%$key%>
+

+ +<&|/l, $rev->CreatedAsString, $size, $rev->CreatorObj->Name &>[_1] ([_2]) by [_3] + +

+ +% } + + +% } +% # too painful to deal with reminders +% if ( 0 && RT->Config->Get('EnableReminders') ) { + <&|/Widgets/TitleBox, title => loc("Reminders"), + class => 'ticket-info-reminders', + &> +

+ <& /Ticket/Elements/Reminders, Ticket => $Ticket, ShowCompleted => 0 &> +

+ +

+ +% } + +% if ( @customers ) { + <&| /Widgets/TitleBox, title => loc("Customers"), + class => 'ticket-info-customers', + &> +% foreach my $customer ( @customers ) { +% my $resolver = $customer->TargetURI->Resolver or next; +

<% $resolver->AsString |n%> +

+% } #foreach + +% } # if @customers + + + <&| /Widgets/TitleBox, title => loc("Dates"), + class => 'ticket-info-dates', + &> + + +

<&|/l&>Created:

<% $Ticket->CreatedObj->AsString %>

<&|/l&>Starts:

<% $Ticket->StartsObj->AsString %>

<&|/l&>Started:

<% $Ticket->StartedObj->AsString %>

<&|/l&>Last Contact:

<% $Ticket->ToldObj->AsString %>

<&|/l&>Due:

+% my $due = $Ticket->DueObj; +% if ( $due && $due->Unix > 0 && $due->Diff < 0 ) { +

<% $due->AsString %>

+% } else { +

<% $due->AsString %>

+% } +

<&|/l&>Closed:

<% $Ticket->ResolvedObj->AsString %>

<&|/l&>Updated:

+% my $UpdatedString = $Ticket->LastUpdated ? loc("[_1] by [_2]", $Ticket->LastUpdatedAsString, $Ticket->LastUpdatedByObj->Name) : loc("Never"); +

<% $UpdatedString | h %>

+ + + + <&| /Widgets/TitleBox, title => loc('Links'), class => 'ticket-info-links' &> + +

<% loc('Depends on')%>:

+ +<%PERL> +my ( @active, @inactive, @not_tickets ); +for my $link ( @{ $Ticket->DependsOn->ItemsArrayRef } ) { + my $target = $link->TargetObj; + if ( $target && $target->isa('RT::Ticket') ) { + if ( $target->QueueObj->IsInactiveStatus( $target->Status ) ) { + push( @inactive, $link->TargetURI ); + } + else { + push( @active, $link->TargetURI ); + } + } + else { + push( @not_tickets, $link->TargetURI ); + } +} + + + +

<& /Elements/ShowLink, URI => $Link &>

<% loc('Depended on by')%>:

<& /Elements/ShowLink, URI => $Link->BaseURI &>

<% loc('Parents') %>:

<& /Ticket/Elements/ShowParents, Ticket => $Ticket &>

<% loc('Children')%>:

<& /Ticket/Elements/ShowMembers, Ticket => $Ticket &>

<% loc('Refers to')%>:

<& /Elements/ShowLink, URI => $Link->TargetURI &>

<% loc('Referred to by')%>:

<& /Elements/ShowLink, URI => $Link->BaseURI &>

+ +

+ diff --git a/rt/share/html/m/tickets/requested b/rt/share/html/m/tickets/requested new file mode 100644 index 000000000..3043e05ab --- /dev/null +++ b/rt/share/html/m/tickets/requested @@ -0,0 +1,4 @@ +<%init> + $m->comp('../_elements/ticket_list', %ARGS, query => 'Requestors.EmailAddress = "'.$session{CurrentUser}->EmailAddress.'" AND (Status != "resolved" AND Status != "rejected" AND Status != "stalled")'); +$m->abort(); + diff --git a/rt/share/html/m/tickets/search b/rt/share/html/m/tickets/search new file mode 100644 index 000000000..16864b4d3 --- /dev/null +++ b/rt/share/html/m/tickets/search @@ -0,0 +1,64 @@ +<%args> +$page => 1 +$order_by => 'id' +$order => 'desc' +$name => undef + +<%init> +use RT::Search::Googleish; +my $query = $ARGS{'query'}; +if ($ARGS{'q'}) { + my $tickets = RT::Tickets->new( $session{'CurrentUser'} ); + my %args = ( + Argument => $ARGS{q}, + TicketsObj => $tickets, + ); + my $search = RT::Search::Googleish->new(%args); + $query = $search->QueryToSQL(); + +} + +elsif ($ARGS{'name'}) { +my $search_arg; + +my $search; + + if ($name) { + ($search) = RT::System->new( $session{'CurrentUser'} )->Attributes->Named( 'Search - ' . $name ); + unless ( $search && $search->Id ) { + my (@custom_searches) = RT::System->new( $session{'CurrentUser'} )->Attributes->Named('SavedSearch'); + foreach my $custom (@custom_searches) { + if ( $custom->Description eq $name ) { $search = $custom; last } + } + unless ( $search && $search->id ) { + $m->out("Predefined search $name not found"); + return; + } + } + + $search_arg = $session{'CurrentUser'}->UserObj->Preferences( $search, $search->Content ); + } + + foreach ($search_arg) { + if ( $_->{'Query'} =~ /__Bookmarks__/ ) { + $_->{'Rows'} = 999; + + # DEPRECATED: will be here for a while up to 3.10/4.0 + my $bookmarks = $session{'CurrentUser'}->UserObj->FirstAttribute('Bookmarks'); + $bookmarks = $bookmarks->Content if $bookmarks; + $bookmarks ||= {}; + my $query = join( " OR ", map " id = '$_' ", grep $bookmarks->{$_}, keys %$bookmarks ) || 'id=0'; + $_->{'Query'} =~ s/__Bookmarks__/( $query )/g; + } + } + + $query = $search_arg->{Query}; + $order_by = $search_arg->{OrderBy}; + $order = $search_arg->{Order}; + +} + + +$m->comp('../_elements/ticket_list', query => $query, page => $page, order_by => $order_by, order => $order); +$m->abort(); + -- 2.11.0