From: Mark Wells <mark@freeside.biz>
Date: Sat, 11 Jun 2016 19:23:54 +0000 (-0700)
Subject: hide unreplied status for Rejected tickets, #41670
X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=commitdiff_plain;h=9456eceed9d729643d1bec05ed1b380bbd1bc8ab;ds=sidebyside

hide unreplied status for Rejected tickets, #41670
---

diff --git a/rt/lib/RT/Search/UnrepliedTickets.pm b/rt/lib/RT/Search/UnrepliedTickets.pm
index a99690156..4bb59d9e3 100644
--- a/rt/lib/RT/Search/UnrepliedTickets.pm
+++ b/rt/lib/RT/Search/UnrepliedTickets.pm
@@ -6,9 +6,9 @@
 
 =head1 DESCRIPTION
 
-Find all unresolved tickets owned by the current user where the last correspondence
-from a requestor (or ticket creation) is more recent than the last
-correspondence from a non-requestor (if there is any).
+Find all unresolved tickets owned by the current user where the last
+correspondence from a requestor (or ticket creation) is more recent than the
+last correspondence from a non-requestor (if there is any).
 
 =head1 METHODS
 
@@ -39,6 +39,11 @@ sub Prepare  {
     OPERATOR => '!=',
     VALUE => 'resolved'
   );
+  $TicketsObj->Limit(
+    FIELD => 'Status',
+    OPERATOR => '!=',
+    VALUE => 'rejected',
+  );
   my $txn_alias = $TicketsObj->JoinTransactions;
   $TicketsObj->Limit(
     ALIAS => $txn_alias,