my $system = $FS::TicketSystem::system;
return if $system ne 'RT_Internal';
- FS::TicketSystem->init;
$DEBUG = 1 if $opt{'v'};
RT::Config->Set( LogToScreen => 'debug' ) if $DEBUG;
return;
}
+ FS::TicketSystem->init;
my $session = FS::TicketSystem->session();
my $CurrentUser = $session->{'CurrentUser'}
or die "Failed to create RT session";
$queues->UnLimit;
while (my $queue = $queues->Next) {
warn "Queue '".$queue->Name."'\n" if $DEBUG;
- my $CurrentUser = $queue->CurrentUser;
my %opt = @_;
my $tickets = RT::Tickets->new($CurrentUser);
my $search = RT::Search::ActiveTicketsInQueue->new(
# bypass RT ACLs--we're going to do lots of things
my $CurrentUser = $RT::SystemUser;
- # selfservice user
- my $User = RT::User->new($CurrentUser);
- $User->Load('%%%SELFSERVICE_USER%%%');
- if (!defined($User->Id)) {
- my ($val, $msg) = $User->Create(
- 'Name' => '%%%SELFSERVICE_USER%%%',
- 'Gecos' => '%%%SELFSERVICE_USER%%%',
- 'Privileged' => 1,
- # any other fields needed?
- );
- die $msg if !$val;
- }
- my $Principal = $User->PrincipalObj; # can this ever fail?
- my @rights = ( qw(ShowTicket SeeQueue ModifyTicket ReplyToTicket
- CreateTicket SeeCustomField) );
- foreach (@rights) {
- next if $Principal->HasRight( 'Right' => $_, Object => $RT::System );
- my ($val, $msg) = $Principal->GrantRight(
- 'Right' => $_,
- 'Object' => $RT::System,
- );
- die $msg if !$val;
- }
+ # selfservice and cron users
+ foreach my $username ('%%%SELFSERVICE_USER', 'fs_daily') {
+ my $User = RT::User->new($CurrentUser);
+ $User->Load($username);
+ if (!defined($User->Id)) {
+ my ($val, $msg) = $User->Create(
+ 'Name' => $username,
+ 'Gecos' => $username,
+ 'Privileged' => 1,
+ # any other fields needed?
+ );
+ die $msg if !$val;
+ }
+ my $Principal = $User->PrincipalObj; # can this ever fail?
+ my @rights = ( qw(ShowTicket SeeQueue ModifyTicket ReplyToTicket
+ CreateTicket SeeCustomField) );
+ foreach (@rights) {
+ next if $Principal->HasRight( 'Right' => $_, Object => $RT::System );
+ my ($val, $msg) = $Principal->GrantRight(
+ 'Right' => $_,
+ 'Object' => $RT::System,
+ );
+ die $msg if !$val;
+ }
+ } #foreach $username
# EscalateQueue custom field and friends
my $CF = RT::CustomField->new($CurrentUser);