X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=rt%2Fshare%2Fhtml%2FTicket%2FUpdate.html;h=62db0d1c33e098e24472cd074e3605828bfedfbb;hp=f5cdddea82669303aaa255d74cdeaed777fc40cf;hb=90edd8a914fd484e649fb0aa051dce7927bd6881;hpb=624b2d44625f69d71175c3348cae635d580c890b

diff --git a/rt/share/html/Ticket/Update.html b/rt/share/html/Ticket/Update.html
index f5cdddea8..62db0d1c3 100755
--- a/rt/share/html/Ticket/Update.html
+++ b/rt/share/html/Ticket/Update.html
@@ -1,40 +1,40 @@
 %# BEGIN BPS TAGGED BLOCK {{{
-%# 
+%#
 %# COPYRIGHT:
-%# 
-%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC
-%#                                          <jesse@bestpractical.com>
-%# 
+%#
+%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC
+%#                                          <sales@bestpractical.com>
+%#
 %# (Except where explicitly superseded by other copyright notices)
-%# 
-%# 
+%#
+%#
 %# LICENSE:
-%# 
+%#
 %# This work is made available to you under the terms of Version 2 of
 %# the GNU General Public License. A copy of that license should have
 %# been provided with this software, but in any event can be snarfed
 %# from www.gnu.org.
-%# 
+%#
 %# This work is distributed in the hope that it will be useful, but
 %# WITHOUT ANY WARRANTY; without even the implied warranty of
 %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
 %# General Public License for more details.
-%# 
+%#
 %# You should have received a copy of the GNU General Public License
 %# along with this program; if not, write to the Free Software
 %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
 %# 02110-1301 or visit their web page on the internet at
 %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
-%# 
-%# 
+%#
+%#
 %# CONTRIBUTION SUBMISSION POLICY:
-%# 
+%#
 %# (The following paragraph is not intended to limit the rights granted
 %# to you to modify and distribute this software under the terms of
 %# the GNU General Public License and is only of importance to you if
 %# you choose to contribute your changes and enhancements to the
 %# community by submitting them to Best Practical Solutions, LLC.)
-%# 
+%#
 %# By intentionally submitting any modifications, corrections or
 %# derivatives to this work, or any other work intended for use with
 %# Request Tracker, to Best Practical Solutions, LLC, you confirm that
@@ -43,7 +43,7 @@
 %# royalty-free, perpetual, license to use, copy, create derivative
 %# works based on those contributions, and sublicense and distribute
 %# those contributions and any derivatives thereof.
-%# 
+%#
 %# END BPS TAGGED BLOCK }}}
 <& /Elements/Header, Title => $title &>
 <& /Ticket/Elements/Tabs, 
@@ -65,24 +65,34 @@
 <table width="100%" border="0">
 % $m->callback(CallbackName => 'AfterTableOpens', ARGSRef => \%ARGS, Ticket => $TicketObj);
 
-<tr><td class="label"><&|/l&>Status</&>:</td>
-<td>
+<tr><td valign="baseline" class="label"><&|/l&>Status</&>:</td>
+<td valign="baseline">
 <& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($TicketObj->Status)), Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus)&>
 <span class="label"><&|/l&>Owner</&>:</span>
 <& /Elements/SelectOwner,
     Name         => "Owner",
     TicketObj    => $TicketObj,
     QueueObj     => $TicketObj->QueueObj,
-    DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->OwnerObj->Name),
+    DefaultLabel => loc("[_1] (Unchanged)", $m->scomp('/Elements/ShowUser', User => $TicketObj->OwnerObj)),
     Default      => $ARGS{'Owner'}
 &>
-<span class="label"><&|/l&>Worked</&>:</span>
-<& /Elements/EditTimeValue,
+</td>
+<td rowspan=4 valign="top">
+<table style="float:right;">
+<tr>
+<td class="label"><&|/l&>Worked</&>:</td>
+<td><& /Elements/EditTimeValue,
     Name => 'UpdateTimeWorked',
     Default => $ARGS{UpdateTimeWorked}||'',
     InUnits => $ARGS{'UpdateTimeWorked-TimeUnits'}||'minutes',
 &>
 </td></tr>
+<& /Ticket/Elements/EditTransactionCustomFields, 
+    %ARGS,
+    TicketObj   => $TicketObj,
+    UILocation  => 'TimeWorked',
+&>
+</table></td></tr>
 % my $skip;
 % $m->callback( %ARGS, CallbackName => 'BeforeUpdateType', skip => \$skip );
 % if (!$skip) {
@@ -131,7 +141,7 @@
 % }
 % $m->callback( %ARGS, CallbackName => 'AfterGnuPG' );
 
-<tr><td class="label" valign="top"><&|/l&>Message</&>:</td><td>
+<tr><td class="label" valign="top"><&|/l&>Message</&>:</td><td colspan=2>
 % $m->callback( %ARGS, CallbackName => 'BeforeMessageBox' );
 % if (exists $ARGS{UpdateContent}) {
 % # preserve QuoteTransaction so we can use it to set up sane references/in/reply to
@@ -168,14 +178,16 @@ my $TicketObj = LoadTicket($id);
 
 my @results;
 
-$m->callback( Ticket => $TicketObj, ARGSRef => \%ARGS, results => \@results, CallbackName => 'Initial' );
+$m->callback( Ticket => $TicketObj, ARGSRef => \%ARGS, checks_failure => \$checks_failure, results => \@results, CallbackName => 'Initial' );
 
 unless($DefaultStatus){
     $DefaultStatus=($ARGS{'Status'} ||$TicketObj->Status());
 }
 
-if ($DefaultStatus eq 'new'){
-    $DefaultStatus='open';
+unless (RT->Config->Get('SuppressAutoOpenOnUpdate', $session{'CurrentUser'})) {
+    if ($DefaultStatus eq 'new') {
+        $DefaultStatus = 'open';
+    }
 }
 
 if ($DefaultStatus eq 'resolved') {
@@ -277,8 +289,11 @@ if ( $ARGS{'SubmitTicket'} ) {
         $ARGS{ $field } = join ', ', map $_->format, grep defined, @emails;
     }
 }
+my $skip_update = 0;
+$m->callback( CallbackName => 'BeforeUpdate', ARGSRef => \%ARGS, skip_update => \$skip_update,
+              checks_failure => $checks_failure, results => \@results, TicketObj => $TicketObj );
 
-if ( !$checks_failure && exists $ARGS{SubmitTicket} ) {
+if ( !$checks_failure && !$skip_update && exists $ARGS{SubmitTicket} ) {
     $m->callback( Ticket => $TicketObj, ARGSRef => \%ARGS, CallbackName => 'BeforeDisplay' );
     return $m->comp('Display.html', TicketObj => $TicketObj, %ARGS);
 }