X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=rt%2Fshare%2Fhtml%2FSearch%2FSimple.html;h=e51de2cdb23b8e0e70ab6f5a193cee83bceecd1b;hp=dc5c14d1085e0a7ee7b727aff1b354e10053b3d6;hb=187086c479a09629b7d180eec513fb7657f4e291;hpb=0fb307c305e4bc2c9c27dc25a3308beae3a4d33c diff --git a/rt/share/html/Search/Simple.html b/rt/share/html/Search/Simple.html index dc5c14d10..e51de2cdb 100644 --- a/rt/share/html/Search/Simple.html +++ b/rt/share/html/Search/Simple.html @@ -2,7 +2,7 @@ %# %# COPYRIGHT: %# -%# This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC +%# This software is Copyright (c) 1996-2018 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) @@ -46,9 +46,7 @@ %# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => $title &> -<& /Elements/Tabs, - current_toptab => "Search/Simple.html", - Title => $title +<& /Elements/Tabs &> % $m->callback( %ARGS, CallbackName => 'PreForm' ); @@ -56,17 +54,42 @@
-

<&|/l&>Search for tickets. Enter id numbers, queues by name, Owners by username and Requestors by email address.

- -

<&|/l&>Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history for any word by typing fulltext:word.

-

<&|/l&>RT will look for anything else you enter in ticket subjects.

- -
-
+% my @strong = qw( ); + +

<&|/l_unsafe, @strong &>Search for tickets by entering [_1]id[_2] numbers, subject words [_1]"in quotes"[_2], [_1]queues[_2] by name, Owners by [_1]username[_2], Requestors by [_1]email address[_2], and ticket [_1]statuses[_2]. Searching for [_1]@domainname.com[_2] will return tickets with requestors from that domain.

+ +

<&|/l&>Any word not recognized by RT is searched for in ticket subjects.

+ +% my $config = RT->Config->Get('FullTextSearch') || {}; +% my $fulltext_keyword = 'fulltext:'; +% if ( $config->{'Enable'} ) { +% if ( $config->{'Indexed'} ) { +

<&|/l, $fulltext_keyword &>You can search for any word in full ticket history by typing [_1]word.

+% } else { +

<&|/l, $fulltext_keyword &>Searching the full text of every ticket can take a long time, but if you need to do it, you can search for any word in full ticket history by typing [_1]word.

+% } +% } + +

<&|/l_unsafe, map { "$_" } qw(initial active inactive any) &>Entering [_1], [_2], [_3], or [_4] limits results to tickets with one of the respective types of statuses. Any individual status name limits results to just the statuses named. + +% if (RT->Config->Get('OnlySearchActiveTicketsInSimpleSearch', $session{'CurrentUser'})) { +% my $status_str = join ', ', map { loc($_) } RT::Queue->ActiveStatusArray; +<&|/l, $status_str &>Unless you specify a specific status, only tickets with active statuses ([_1]) are searched. +% } +

+ +

<&|/l_unsafe, map { "$_" } 'queue:"Example Queue"', 'owner:email@example.com' &>Start the search term with the name of a supported field followed by a colon, as in [_1] and [_2], to explicitly specify the search type.

+ +

<&|/l_unsafe, 'cf.Name:value' &>CFs may be searched using a similar syntax as above with [_1].

+ +% my $link_start = ''; +% my $link_end = ''; +

<&|/l_unsafe, $link_start, $link_end &>For the full power of RT's searches, please visit the [_1]search builder interface[_2].

+
% $m->callback( %ARGS, CallbackName => 'PostForm' ); @@ -75,10 +98,10 @@ <%INIT> my $title = loc("Search for tickets"); -use RT::Search::Googleish; +use RT::Search::Simple; if ($q) { - my $tickets = new RT::Tickets( $session{'CurrentUser'} ); + my $tickets = RT::Tickets->new( $session{'CurrentUser'} ); $m->callback( %ARGS, query => \$q, CallbackName => 'ModifyQuery' ); if ($q =~ /^#?(\d+)$/) { @@ -92,7 +115,7 @@ if ($q) { $m->callback( %ARGS, CallbackName => 'SearchArgs', args => \%args); - my $search = RT::Search::Googleish->new(%args); + my $search = RT::Search::Simple->new(%args); $m->comp( "Results.html", Query => $search->QueryToSQL() ); $m->comp( "/Elements/Footer" );