X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=rt%2Flib%2FRT%2FSearch%2FUnrepliedTickets.pm;h=12d847a0a4595fc32693eac2d3e875b68aeb5aee;hp=4bb59d9e32fb4ed9a40fe5362577110a0748ad98;hb=c47b27716ee3081a8a7f092c8b07be831dfe810a;hpb=46d8aa8b9d1fc12af33bb8b517301789f871d864

diff --git a/rt/lib/RT/Search/UnrepliedTickets.pm b/rt/lib/RT/Search/UnrepliedTickets.pm
index 4bb59d9e3..12d847a0a 100644
--- a/rt/lib/RT/Search/UnrepliedTickets.pm
+++ b/rt/lib/RT/Search/UnrepliedTickets.pm
@@ -30,10 +30,14 @@ sub Prepare  {
   my $self = shift;
 
   my $TicketsObj = $self->TicketsObj;
-  $TicketsObj->Limit(
-    FIELD => 'Owner',
-    VALUE => $TicketsObj->CurrentUser->id
-  );
+  # if SystemUser does this search (as in QueueSummaryByLifecycle), they
+  # should get all tickets regardless of ownership
+  if ($TicketsObj->CurrentUser->id != RT->SystemUser->id) {
+    $TicketsObj->Limit(
+      FIELD => 'Owner',
+      VALUE => $TicketsObj->CurrentUser->id
+    );
+  }
   $TicketsObj->Limit(
     FIELD => 'Status',
     OPERATOR => '!=',