X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=rt%2Fhtml%2FTicket%2FCreate.html;h=c35ed91227202debb72c03ea98bd464986204663;hp=5b8c908a1395e338020efde5a55a888ea1fe17c8;hb=fc6209f398899f0211cfcedeb81a3cd65e04a941;hpb=945721f48f74d5cfffef7c7cf3a3d6bc2521f5dd diff --git a/rt/html/Ticket/Create.html b/rt/html/Ticket/Create.html index 5b8c908a1..c35ed9122 100644 --- a/rt/html/Ticket/Create.html +++ b/rt/html/Ticket/Create.html @@ -1,8 +1,14 @@ -%# BEGIN LICENSE BLOCK +%# BEGIN BPS TAGGED BLOCK {{{ %# -%# Copyright (c) 1996-2003 Jesse Vincent +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC +%# %# -%# (Except where explictly superceded by other copyright notices) +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have @@ -14,195 +20,320 @@ %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# -%# Unless otherwise specified, all modifications, corrections or -%# extensions to this work which alter its source code become the -%# property of Best Practical Solutions, LLC when submitted for -%# inclusion in the work. +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. +%# %# +%# CONTRIBUTION SUBMISSION POLICY: %# -%# END LICENSE BLOCK -<& /Elements/Header, Title => loc("Create a new ticket") &> +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) +%# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. +%# +%# END BPS TAGGED BLOCK }}} +<& /Elements/Header, + Title => loc("Create a new ticket"), + onload => "hide(document.getElementById('Ticket-Create-details'));" &> <& /Elements/Tabs, current_toptab => "Ticket/Create.html", - Title => loc("Create a new ticket") &> -
- - - - -[<&|/l&>Show basics] [<&|/l&>Show details] -
-<& /Elements/TitleBoxStart, contentbg => "#cccccc", title => loc("Create a new ticket") &> - - - - - - + + + + +
<&|/l&>Queue<% $QueueObj->Name %> - -<&|/l&>Status: - -<& /Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}||'new' &> - + Title => loc("Create a new ticket"), + actions => $actions &> +<& /Elements/ListActions, actions => \@results &> + + +<& /Elements/Callback, _CallbackName => 'FormStart',ARGSRef =>\%ARGS &> + +
+ +<&| /Widgets/TitleBox, title => loc("Create a new ticket") &> + + + + + + - - - - + + + + - - - - + + + + - - - - + + + + - - - - + + + + - - - - + + + + - - + + +% if ($TxnCFs->Count) { +% while (my $CF = $TxnCFs->Next()) { + + + + +% } +% } + % if (exists $session{'Attachments'}) { - - + - - + + + % } # end of if - - - - - + + + + - - - - -
<&|/l&>Queue:<& Elements/ShowQueue, QueueObj => $QueueObj &> + +<&|/l&>Status: + +<& /Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}||'new', DefaultValue => 0 &> + <&|/l&>Owner: - -<& /Elements/SelectOwner, Name => "Owner", QueueObj => $QueueObj, Default => $ARGS{Owner}||undef &> -
+ +<& /Elements/SelectOwner, Name => "Owner", QueueObj => $QueueObj, Default => $ARGS{Owner}||$RT::Nobody->Id, DefaultValue => 0 &> +
<&|/l&>Requestors: - - -
+ + +
<&|/l&>Cc: - ->
- -<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people will receive future updates.) -
+ +
+ +<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people will receive future updates.) +
<&|/l&>Admin Cc: - ->
- -<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people will receive future updates.) -
+ +
+ +<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people will receive future updates.) +
<&|/l&>Subject: - - -
+ + +
<& /Ticket/Elements/EditCustomFields, QueueObj => $QueueObj &> -
<% $CF->Name %>:<& /Elements/EditCustomField, CustomField => $CF, NamePrefix => + "Object-RT::Transaction--CustomField-" &><% $CF->FriendlyType %>
+ <&|/l&>Attached file: - -<&|/l&>Check box to delete
+		 +<&|/l&>Check box to delete
% foreach my $attach_name (keys %{$session{'Attachments'}}) { -<%$attach_name%>
+<%$attach_name%>
% } # end of foreach -
+ <&|/l&>Attach file: - - - -
-<&|/l&>Describe the issue below:
+		 + + +
+<&|/l&>Describe the issue below:
+<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', QueueObj => $QueueObj, %ARGS &> % if (exists $ARGS{Content}) { -<& /Elements/MessageBox, Default => $ARGS{Content} &> +<& /Elements/MessageBox, Default => $ARGS{Content}, IncludeSignature => 0 &> % } else { <& /Elements/MessageBox, QuoteTransaction => $QuoteTransaction &> %} -
-
-
-<& /Elements/TitleBoxEnd &> +
+
+
+ <& /Elements/Submit, Label => loc("Create")&> + -










-










-










-










-










+
+ + + + -
- - [<&|/l&>Show basics] [<&|/l&>Show details] -
- - - +
- - <& /Elements/TitleBoxStart, title => loc('The Basics'), + <&| /Widgets/TitleBox, title => loc('The Basics'), title_class=> 'inverse', color => "#993333" &> - - - - - -
<&|/l&>Priority:
<&|/l&>Final Priority:
<&|/l&>Time Worked:>
<&|/l&>Time Left:>
-<& /Elements/TitleBoxEnd &> -
-<& /Elements/TitleBoxStart, title => loc("Dates"), + + + + + + + + + + +
<&|/l&>Priority:
<&|/l&>Final Priority:
<&|/l&>Time Estimated: + +<& /Elements/SelectTimeUnits, Name =>'TimeEstimated' &> + +
<&|/l&>Time Worked: + +<& /Elements/SelectTimeUnits, Name =>'TimeWorked' &> + +
<&|/l&>Time Left: +<& /Elements/SelectTimeUnits, Name =>'TimeLeft' &> +
+ +
+<&|/Widgets/TitleBox, title => loc("Dates"), title_class=> 'inverse', color => "#663366" &> - - - -
<&|/l&>Starts:>
<&|/l&>Due:>
-<& /Elements/TitleBoxEnd &> -
-
+ + +
<&|/l&>Starts:<& /Elements/SelectDate, Name => "Starts", Default => $ARGS{Starts} || '' &>
<&|/l&>Due:<& /Elements/SelectDate, Name => "Due", Default => $ARGS{Due} || '' &>
+ +
+		 -<& /Elements/TitleBoxStart, title => loc('Relationships'), - title_class=> 'inverse', - titleright => '', color=> "#336633" &> + +<&| /Widgets/TitleBox, title => loc('Links'), title_class=> 'inverse' &> -<&|/l&>(Enter ticket ids or URLs, seperated with spaces) - - - - - - - +<&|/l&>(Enter ticket ids or URLs, separated with spaces) +
<&|/l&>Depends on>
<&|/l&>Depended on by>
<&|/l&>Parents>
<&|/l&>Children>
<&|/l&>Refers to>
<&|/l&>Referred to by>
+ + + + + + -
<&|/l&>Depends on
<&|/l&>Depended on by
<&|/l&>Parents
<&|/l&>Children
<&|/l&>Refers to
<&|/l&>Referred to by
-<& /Elements/TitleBoxEnd &> -
+
+ +
- - - + + + <& /Elements/Submit, Label => loc("Create") &> - -









-










-










-










-










+
+ <%INIT> + +my $CloneTicketObj; +if ( $CloneTicket ) { + $CloneTicketObj = RT::Ticket->new( $session{CurrentUser} ); + $CloneTicketObj->Load($CloneTicket) or Abort(loc("Ticket could not be loaded")); + + my $clone = { + Requestors => join( ',', $CloneTicketObj->RequestorAddresses ), + Cc => join( ',', $CloneTicketObj->CcAddresses), + AdminCc => join( ',', $CloneTicketObj->AdminCcAddresses), + InitialPriority => $CloneTicketObj->Priority, + }; + + $clone->{$_} = $CloneTicketObj->$_() + for qw/Owner Subject FinalPriority TimeEstimated TimeWorked + Status TimeLeft Starts Started Due Resolved/; + + my $members = $CloneTicketObj->Members; + my ( @members, @members_of, @refers, @refers_by, @depends, @depends_by ); + while ( my $member = $members->Next ) { + push @members, $member->LocalBase; + } + $clone->{'MemberOf-new'} = join ' ', @members; + + my $members_of = $CloneTicketObj->MemberOf; + while ( my $member_of = $members_of->Next ) { + push @members_of, $member_of->LocalTarget; + } + $clone->{'new-MemberOf'} = join ' ', @members_of; + + my $refers = $CloneTicketObj->RefersTo; + while ( my $refer = $refers->Next ) { + push @refers, $refer->LocalTarget; + } + $clone->{'new-RefersTo'} = join ' ', @refers; + + my $refers_by = $CloneTicketObj->ReferredToBy; + while ( my $refer_by = $refers_by->Next ) { + push @refers_by, $refer_by->LocalBase; + } + $clone->{'RefersTo-new'} = join ' ', @refers_by; + + my $depends = $CloneTicketObj->DependsOn; + while ( my $depend = $depends->Next ) { + push @depends, $depend->LocalTarget; + } + $clone->{'new-DependsOn'} = join ' ', @depends; + + my $depends_by = $CloneTicketObj->DependedOnBy; + while ( my $depend_by = $depends_by->Next ) { + push @depends_by, $depend_by->LocalBase; + } + $clone->{'DependsOn-new'} = join ' ', @depends_by; + + + + my $cfs = $CloneTicketObj->QueueObj->TicketCustomFields(); + while ( my $cf = $cfs->Next ) { + my $cf_id = $cf->id; + my $cf_values = $CloneTicketObj->CustomFieldValues( $cf->id ); + my @cf_values; + while ( my $cf_value = $cf_values->Next ) { + push @cf_values, $cf_value->Content; + } + $clone->{"Object-RT::Ticket--CustomField-$cf_id-Value"} + = join "\n", @cf_values; + } + + for ( keys %$clone ) { + $ARGS{$_} = $clone->{$_} if not defined $ARGS{$_}; + } + +} + +my @results; my $QueueObj = new RT::Queue($session{'CurrentUser'}); $QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded.")); -my $CFs = $QueueObj->CustomFields(); +my $CFs = $QueueObj->TicketCustomFields(); +my $TxnCFs = $QueueObj->TicketTransactionCustomFields(); + +my $ValidCFs = $m->comp( + '/Elements/ValidateCustomFields', + CustomFields => $CFs, + ARGSRef => \%ARGS +); + +# if no due date has been set explicitly, then use the +# queue's default if it exists +if ($QueueObj->DefaultDueIn && !$ARGS{'Due'}) { + my $default_due = RT::Date->new($session{'CurrentUser'}); + $default_due->SetToNow(); + $default_due->AddDays($QueueObj->DefaultDueIn); + $ARGS{'Due'} = $default_due->ISO(); +} # {{{ deal with deleting uploaded attachments foreach my $key (keys %ARGS) { @@ -218,8 +349,6 @@ if ($ARGS{'Attach'}) { # attachment? my $subject = "$ARGS{'Attach'}"; - # since CGI.pm deutf8izes the magic field, we need to add it back. - Encode::_utf8_on($subject); # strip leading directories $subject =~ s#^.*[\\/]##; @@ -242,10 +371,29 @@ unless (keys %{$session{'Attachments'}} and $ARGS{'id'} eq 'new') { # }}} -if ((!exists $ARGS{'AddMoreAttach'}) && ($ARGS{'id'} eq 'new')) { # new ticket? - $m->comp('Display.html', %ARGS); - $m->abort(); +if ((!exists $ARGS{'AddMoreAttach'}) and ($ARGS{'id'} eq 'new')) { # new ticket? + if ($ValidCFs) { + $m->comp('Display.html', %ARGS); + $RT::Logger->crit("After display call; error is $@"); + $m->abort(); + } + else { + # Invalid CFs + while (my $CF = $CFs->Next) { + my $msg = $m->notes('InvalidField-' . $CF->Id) or next; + push @results, $CF->Name . ': ' . $msg; + } + } } + +my $actions = { + A => { + html => q[] . loc('Show basics') . q[], + }, + B => { + html => q[] . loc('Show details') . q[], + }, +}; <%ARGS> @@ -254,4 +402,5 @@ $DependedOnBy => undef $MemberOf => undef $QuoteTransaction => undef $Queue => undef +$CloneTicket => undef