X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=rt%2Fdocs%2Fcustomizing%2Fapprovals.pod;h=c42dede7046be997e2c802092c47c59002ca6dbe;hp=af5aa3b0a7f662246979dcbfab906a0182bf19dd;hb=9aee669886202be7035e6c6049fc71bc99dd3013;hpb=ed1f84b4e8f626245995ecda5afcf83092c153b2 diff --git a/rt/docs/customizing/approvals.pod b/rt/docs/customizing/approvals.pod index af5aa3b0a..c42dede70 100644 --- a/rt/docs/customizing/approvals.pod +++ b/rt/docs/customizing/approvals.pod @@ -24,8 +24,8 @@ and process the approval or rejection. Since this example will use a change management queue as the queue where tickets need approval, first we'll set up the queue. -Login into UI as the 'root' user. Go to Tools -> Configuration -> -Queues and create a new 'Change requests' queue. +Login into UI as the 'root' user. Go to Admin -> Queues and create a new +'Change requests' queue. When you set up this queue, do not select the "approvals" Lifecycle. That selection is for the ___Approvals queue itself, not for queues that @@ -94,7 +94,7 @@ queue. ___Approvals is a special queue where all approvals are created. The queue is disabled and is not shown in until you search for it. -Go to Tools -> Configuration -> Queues, leave "Name is" in the search +Go to Admin -> Queues, leave "Name is" in the search area and enter ___Approvals into the search field. Check 'Include disabled queues in listing.' and click Go! You should now see the ___Approvals queue configuration page.