X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=httemplate%2Fmisc%2Fdelete-customer.cgi;h=7016c9166229b9f8248a3ff20e22b94af55159a1;hp=18f6e85291bda24d9d97b6a0c1e7e5c37b15bb0f;hb=e6ea57971831f25d682d97a0ba508c39b66ecd8b;hpb=1fd6d8cf5d7854860ef4fd10ed89828e0c04ec39 diff --git a/httemplate/misc/delete-customer.cgi b/httemplate/misc/delete-customer.cgi index 18f6e8529..7016c9166 100755 --- a/httemplate/misc/delete-customer.cgi +++ b/httemplate/misc/delete-customer.cgi @@ -1,4 +1,4 @@ - + <% my $conf = new FS::Conf; @@ -43,4 +43,18 @@ canceled service with you. For that, cancel all of the customer's packages. END +#Deleting a customer you have financial records on (i.e. credits) is +#typically considered fraudulant bookkeeping. Remember, deleting +#customers should ONLY be used for completely bogus records. You should +#NOT delete real customers who simply discontinue service. +# +#For real customers who simply discontinue service, cancel all of the +#customer's packages. Customers with all cancelled packages are not +#billed. There is no need to take further action to prevent billing on +#customers with all cancelled packages. +# +#Also see the "hidecancelledcustomers" and "hidecancelledpackages" +#configuration options, which will allow you to surpress the display of +#cancelled customers and packages, respectively. + %>