X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=httemplate%2Fmisc%2Fdelete-customer.cgi;h=4302317371c39c42527b04e67c796db8ab7ac3d4;hp=5088fef7b00e37dfdae9c6f1d3fbd6f345609bca;hb=68d29e0ca9fcfe6b68240d946c8bf71d7b31767a;hpb=a4c96748eb6eab29a70f3a944c6520283a635c78 diff --git a/httemplate/misc/delete-customer.cgi b/httemplate/misc/delete-customer.cgi index 5088fef7b..430231737 100755 --- a/httemplate/misc/delete-customer.cgi +++ b/httemplate/misc/delete-customer.cgi @@ -36,11 +36,25 @@ print <completely remove all traces of this customer record. This is not what you want if this is a real customer who has simply canceled service with you. For that, cancel all of the customer's packages. -(you can optionally hide cancelled customers with the hidecancelledcustomers configuration file) +(you can optionally hide cancelled customers with the hidecancelledcustomers configuration option)

Are you absolutely sure you want to delete this customer?
END +#Deleting a customer you have financial records on (i.e. credits) is +#typically considered fraudulant bookkeeping. Remember, deleting +#customers should ONLY be used for completely bogus records. You should +#NOT delete real customers who simply discontinue service. +# +#For real customers who simply discontinue service, cancel all of the +#customer's packages. Customers with all cancelled packages are not +#billed. There is no need to take further action to prevent billing on +#customers with all cancelled packages. +# +#Also see the "hidecancelledcustomers" and "hidecancelledpackages" +#configuration options, which will allow you to surpress the display of +#cancelled customers and packages, respectively. + %>