X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=httemplate%2Felements%2Fmenu.html;h=8cb9675189daad420f2c7b3dac5fd376f8d56f66;hp=d583816e0b93b63c8bad4b14ac52b373e7c3266f;hb=fe4515eb37d76849dd08c62782d86bc7ba311dcd;hpb=b6913792325e4e09d6da8bf4b6af10aa8b7ff9cf

diff --git a/httemplate/elements/menu.html b/httemplate/elements/menu.html
index d583816e0..8cb967518 100644
--- a/httemplate/elements/menu.html
+++ b/httemplate/elements/menu.html
@@ -94,6 +94,11 @@ tie my %report_prospects, 'Tie::IxHash',
   'Advanced prospect reports' => [ $fsurl. 'search/report_prospect_main.html', '' ],
 ;
 
+tie my %report_quotations, 'Tie::IxHash',
+  'List quotations' => [ $fsurl. 'search/quotation.html', '' ],
+  'Advanced quotation reports' => [ $fsurl. 'search/report_quotation.html', '' ],
+;
+
 tie my %report_customers_lists, 'Tie::IxHash',
   'by customer number' => [ $fsurl. 'search/cust_main.cgi?browse=custnum', '' ],
   'by last name' => [ $fsurl. 'search/cust_main.cgi?browse=last', '' ],
@@ -125,6 +130,8 @@ tie my %report_invoices, 'Tie::IxHash',
   'Open invoices' => [ \%report_invoices_open, 'Open invoices' ],
   'All invoices'  => [ $fsurl. 'search/cust_bill.html?date', 'List all invoices' ],
   'Advanced invoice reports' => [ $fsurl.'search/report_cust_bill.html', 'by agent, date range, etc.' ],
+  'separator'     => '',
+  'Line items'    => [ $fsurl. 'search/report_cust_bill_pkg.html', 'Individual line item detail' ],
 ;
 
 tie my %report_discounts, 'Tie::IxHash',
@@ -187,9 +194,13 @@ foreach my $svcdb ( FS::part_svc->svc_tables() ) {
   } elsif ( $svcdb eq 'svc_phone' ) {
 
     $report_svc{"${name}' total usage by time period"} = 
-      [ $fsurl. 'search/report_svc_phone.html',
+      [ $fsurl. 'search/report_svc_phone_usage.html',
         'Total usage (minutes, and amount billed) for the specified time period, per phone number.',
       ];
+    $report_svc{"${name} by state"} =
+      [ $fsurl. 'search/phone_state.html',
+        'Current or historical phone services broken down by state.',
+      ];
 
   }
 
@@ -200,10 +211,10 @@ foreach my $svcdb ( FS::part_svc->svc_tables() ) {
       ];
   }
 
-    $report_svc{"Advanced $lcsname reports"} = 
-        [ $fsurl."search/report_$svcdb.html", '' ]
-      if $svcdb =~ /^svc_(acct|broadband|hardware)$/
-      && $curuser->access_right("Services: $name: Advanced search");
+  $report_svc{"Advanced $lcsname reports"} = 
+      [ $fsurl."search/report_$svcdb.html", '' ]
+    if $svcdb =~ /^svc_(acct|broadband|hardware|phone)$/
+    && $curuser->access_right("Services: $name: Advanced search");
 
   if ( $svcdb eq 'svc_phone' ) {
 
@@ -226,13 +237,13 @@ foreach my $svcdb ( FS::part_svc->svc_tables() ) {
 }
 
 tie my %report_packages, 'Tie::IxHash';
-if (    $curuser->access_right('Edit package definitions')
-     || $curuser->access_right('Edit global package definitions')
-   )
-{
-  $report_packages{'Package definitions (by # active)'} =  [ $fsurl.'browse/part_pkg.cgi?active=1', 'Package definitions by number of active packages' ];
-  $report_packages{'separator'} =  '';
-}
+$report_packages{'Package definitions (by # active)'} =  [ $fsurl.'browse/part_pkg.cgi?active=1', 'Package definitions by number of active packages' ]
+  if    $curuser->access_right('Edit package definitions')
+     || $curuser->access_right('Edit global package definitions');
+$report_packages{'Package costs'} = [ $fsurl.'graph/report_cust_pkg_cost.html', 'Package setup and recurring costs graph' ]
+  if $curuser->access_right('Financial reports');
+$report_packages{'separator'} =  ''
+  if keys %report_packages;
 if ( $curuser->access_right('Financial reports') ) {
   $report_packages{'Package churn'} =  [ $fsurl.'graph/report_cust_pkg.html', 'Orders, suspensions and cancellations summary graph' ];
   $report_packages{'separator2'} =  '';
@@ -256,6 +267,8 @@ tie my %report_inventory, 'Tie::IxHash',
 tie my %report_rating, 'Tie::IxHash';
 $report_rating{'RADIUS sessions'} = [ $fsurl.'search/sqlradius.html', '' ]
   if $curuser->access_right("Usage: RADIUS sessions");
+$report_rating{'RADIUS data usage'} = [ $fsurl.'search/report_sqlradius_usage.html', '' ]
+  if $curuser->access_right("Usage: RADIUS sessions");
 $report_rating{'Call Detail Records (CDRs)'} = [ $fsurl.'search/report_cdr.html', '' ]
   if $curuser->access_right("Usage: Call Detail Records (CDRs)");
 $report_rating{'Unrateable CDRs'} = [ $fsurl.'search/cdr.html?freesidestatus=failed;cdrbatchnum=_ALL_' ]
@@ -275,13 +288,21 @@ tie my %report_ticketing_statistics, 'Tie::IxHash',
 ;
 
 tie my %report_ticketing, 'Tie::IxHash',
-  'Resolved by owner'       => [ $fsurl.'rt/Tools/Reports/ResolvedByOwner.html', '' ],
-  'Resolved in date range'  => [ $fsurl.'rt/Tools/Reports/ResolvedByDates.html', '' ],
-  'Created in date range'   => [ $fsurl.'rt/Tools/Reports/CreatedByDates.html', '' ],
-  'separator'               => '',
+# fix TimeToResolve extension?  or redo in a more modern way?
+#  'Resolved by owner'       => [ $fsurl.'rt/Tools/Reports/ResolvedByOwner.html', '' ],
+#  'Resolved in date range'  => [ $fsurl.'rt/Tools/Reports/ResolvedByDates.html', '' ],
+#  'Created in date range'   => [ $fsurl.'rt/Tools/Reports/CreatedByDates.html', '' ],
+#  'separator'               => '',
   'Statistics'              => [ \%report_ticketing_statistics, '' ],
   'separator2'              => '',
-  'Advanced ticket reports' => [ $fsurl.'rt/Search/Build.html', 'List tickets by any criteria' ],
+  'Advanced ticket reports' => [ $fsurl.'rt/Search/Build.html?NewQuery=1', 'List tickets by any criteria' ],
+;
+
+tie my %report_employees, 'Tie::IxHash';
+$report_employees{'Employee Commission Report'} = [ $fsurl.'search/report_employee_commission.html', '' ]
+  if $curuser->access_right('Employees: Commission Report');
+$report_employees{'Employee Audit Report'} = [ $fsurl.'search/report_employee_audit.html', 'Employee audit report' ]
+  if $curuser->access_right('Employees: Audit Report');
 ;
 
 tie my %report_bill_event, 'Tie::IxHash',
@@ -305,21 +326,34 @@ $report_payments{'Unapplied Payment Aging'} = [ $fsurl.'search/report_unapplied_
 $report_payments{'Deleted Payments / Payment history table'} = [ $fsurl.'search/report_h_cust_pay.html', 'Deleted payments / payment history table' ]
   if $conf->exists('payment-history-report');
 
+tie my %report_credits, 'Tie::IxHash',
+  'Credit Report' => [ $fsurl.'search/report_cust_credit.html', 'Credit report (by employee and/or date range)' ],
+  'Credit application detail' => [ $fsurl.'search/report_cust_credit_bill_pkg.html', 'Line item application detail' ],
+  'Unapplied Credits' => [ $fsurl.'search/report_cust_credit.html?unapplied=1', 'Unapplied credit report (by type and/or date range)' ],
+;
+
+tie my %report_refunds, 'Tie::IxHash',
+  'Refund Report' => [ $fsurl.'search/report_cust_refund.html', 'Refund report (by type and/or date range)' ],
+  'Unapplied Refunds' => [ $fsurl.'search/report_cust_refund.html?unapplied=1', 'Unapplied refund report (by type and/or date range)' ],
+;
+
+tie my %report_sales, 'Tie::IxHash',
+  'Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time.html', 'Sales, credits and receipts summary graph' ],
+  'Daily Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time_daily.html', 'Sales, credits and receipts (broken down by day) summary graph' ],
+  'Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg.html', 'Sales report and graph (by agent, package class and/or date range)' ],
+  'Rated Call Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg_detail.html', 'Sales report and graph (by agent, package class, usage class and/or date range)' ],
+  'Sales with Advertising Source' => [ $fsurl.'search/report_cust_bill_pkg_referral.html' ],
+  'Agent Commissions' => [ $fsurl.'search/report_agent_commission.html' ],
+  'Sales Person Commissions' => [ $fsurl.'search/report_sales_commission.html' ],
+;
+
 tie my %report_financial, 'Tie::IxHash';
-if($curuser->access_right('Financial reports')) {
+if( $curuser->access_right('Financial reports') ) {
 
   %report_financial = (
-    'Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time.html', 'Sales, credits and receipts summary graph' ],
-    'Daily Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time_daily.html', 'Sales, credits and receipts (broken down by day) summary graph' ],
-    'Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg.html', 'Sales report and graph (by agent, package class and/or date range)' ],
-    'Rated Call Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg_detail.html', 'Sales report and graph (by agent, package class, usage class and/or date range)' ],
-    'Employee Commission Report' => [ $fsurl.'search/report_employee_commission.html', '' ],
-    'Credit Report' => [ $fsurl.'search/report_cust_credit.html', 'Credit report (by employee and/or date range)' ],
-    'Unapplied Credits' => [ $fsurl.'search/report_cust_credit.html?unapplied=1', 'Unapplied credit report (by type and/or date range)' ],
-    'Refund Report' => [ $fsurl.'search/report_cust_refund.html', 'Refund report (by type and/or date range)' ],
-    'Unapplied Refunds' => [ $fsurl.'search/report_cust_refund.html?unapplied=1', 'Unapplied refund report (by type and/or date range)' ],
-    'Package Costs Report' => [ $fsurl.'graph/report_cust_pkg_cost.html', 'Package setup and recurring costs graph' ],
-    'Employee Audit Report' => [ $fsurl.'search/report_employee_audit.html', 'Employee audit report' ],
+    'Sales' => [ \%report_sales, 'Sales reports', ],
+    'Credits' => [ \%report_credits, 'Credit reports', ],
+    'Refunds' => [ \%report_refunds, 'Refund reports', ],
   );
   $report_financial{'A/R Aging'} = [ $fsurl.'search/report_receivables.html', 'Accounts Receivable Aging report' ];
   $report_financial{'Prepaid Income'} = [ $fsurl.'search/report_prepaid_income.html', 'Prepaid income (unearned revenue)  report' ];
@@ -329,6 +363,9 @@ if($curuser->access_right('Financial reports')) {
   $report_financial{'Tax Liability (vendor tax data)'} = [ $fsurl.'search/report_newtax.html', 'Tax liability report (vendor tax data)' ]
     if $taxproducts;
 
+  # most sites don't need this but there isn't really a config to enable it
+  $report_financial{'E911 Fee Summary'} = [ $fsurl.'search/report_e911.html', 'E911 fee summary' ];
+
   $report_financial{'Customer Accounting Summary'} = [ $fsurl.'search/report_customer_accounting_summary.html', 'Customer accounting summary report' ];
 
 } elsif($curuser->access_right('Receivables report')) {
@@ -337,34 +374,55 @@ if($curuser->access_right('Financial reports')) {
 
 } # else $report_financial contains nothing.
 
+tie my %report_payable, 'Tie::IxHash',
+  'Payables' => [ $fsurl. 'search/report_vend_bill.html' ],
+;
+
+tie my %report_logs, 'Tie::IxHash';
+  $report_logs{'System log'} = [ $fsurl.'search/log.html', 'View system events and debugging information.' ],
+  if $curuser->access_right('View system logs')
+  || $curuser->access_right('Configuration');
+  $report_logs{'Outgoing messages'} = [ $fsurl.'search/cust_msg.html', 'View outgoing message log' ]
+  if $curuser->access_right('View email logs')
+  || $curuser->access_right('Configuration');
+
 tie my %report_menu, 'Tie::IxHash';
-$report_menu{'Prospects'}   = [ \%report_prospects, 'Prospect reports' ]
+$report_menu{'Prospects'}      = [ \%report_prospects, 'Prospect reports' ]
   if $curuser->access_right('List prospects');
-$report_menu{'Customers'}   = [ \%report_customers, 'Customer reports'  ]
+$report_menu{'Quotations'}     = [ \%report_quotations, 'Quotation reports' ]
+  if $curuser->access_right('List quotations');
+$report_menu{'Customers'}      = [ \%report_customers, 'Customer reports'  ]
   if $curuser->access_right('List customers');
-$report_menu{'Invoices'}    =  [ \%report_invoices,  'Invoice reports'   ]
+$report_menu{'Invoices'}       =  [ \%report_invoices,  'Invoice reports'   ]
   if $curuser->access_right('List invoices');
-$report_menu{'Discounts'}   =  [ \%report_discounts, 'Discount reports'  ]
+$report_menu{'Discounts'}      =  [ \%report_discounts, 'Discount reports'  ]
   if $curuser->access_right('Financial reports');
-$report_menu{'Payments'}    =  [ \%report_payments,  'Payment reports'   ]
+$report_menu{'Payments'}       =  [ \%report_payments,  'Payment reports'   ]
   if $curuser->access_right('Financial reports');
-$report_menu{'Packages'}    =  [ \%report_packages,  'Package reports'   ]
+$report_menu{'Packages'}       =  [ \%report_packages,  'Package reports'   ]
   if $curuser->access_right('List packages');
-$report_menu{'Services'}    =  [ \%report_services,  'Services reports'  ]
+$report_menu{'Services'}       =  [ \%report_services,  'Services reports'  ]
   if $curuser->access_right('List services');
-$report_menu{'Inventory'}    =  [ \%report_inventory,  'Inventory reports'  ]
+$report_menu{'Inventory'}      =  [ \%report_inventory,  'Inventory reports'  ]
   if $curuser->access_right('Configuration'); #XXX List inventory?
-$report_menu{'Usage'} =  [ \%report_rating,    'Usage reports'  ]
+$report_menu{'Usage'}          =  [ \%report_rating,    'Usage reports'  ]
   if $curuser->access_right('List rating data');
-$report_menu{'Tickets'}   = [ \%report_ticketing, 'Ticket reports' ]
+$report_menu{'Tickets'}        = [ \%report_ticketing, 'Ticket reports' ]
   if $conf->config('ticket_system')
   ;#&& FS::TicketSystem->access_right(\%session, 'Something');
+$report_menu{'Employees'}      =  [ \%report_employees, 'Employee reports'  ]
+  if keys %report_employees;
 $report_menu{'Billing events'} =  [ \%report_bill_event, 'Billing events' ]
   if $curuser->access_right('Billing event reports');
-$report_menu{'Financial'}  = [ \%report_financial, 'Financial reports' ]
+$report_menu{'Financial (Receivables)'} = [ \%report_financial, 'Financial reports (Receivables)' ]
   if $curuser->access_right('Financial reports') 
   or $curuser->access_right('Receivables report');
-$report_menu{'SQL Query'}  = [ $fsurl.'search/report_sql.html', 'SQL Query' ]
+$report_menu{'Financial (Payables)'} = [ \%report_payable, 'Financial reports (Payables)' ]
+  if $curuser->access_right('Financial reports');
+
+$report_menu{'Logs'}           = [ \%report_logs, 'System and email logs' ]
+  if (keys %report_logs); # empty if the user has no rights to it
+$report_menu{'SQL Query'}      = [ $fsurl.'search/report_sql.html', 'SQL Query']
   if $curuser->access_right('Raw SQL');
 
 tie my %tools_importing, 'Tie::IxHash',
@@ -390,10 +448,18 @@ tie my %tools_exporting, 'Tie::IxHash',
   'Download database dump' => [ $fsurl. 'misc/dump.cgi', '' ],
 ;
 
+tie my %tools_ticketing_articles, 'Tie::IxHash',
+  'Overview' => [ $fsurl.'rt/Articles/index.html', '' ],
+  'Search'   => [ $fsurl.'rt/Articles/Article/Search.html', '' ],
+  'Topics'   => [ $fsurl.'rt/Articles/Topics.html', '' ],
+;
+
 tie my %tools_ticketing, 'Tie::IxHash',
-  'Offline'      => [ $fsurl.'rt/Tools/Offline.html', '' ],
+  'Articles'     => [ \%tools_ticketing_articles, '' ],
   'My Day'       => [ $fsurl.'rt/Tools/MyDay.html', '' ],
-  'My Approvals' => [ $fsurl.'rt/Approvals/', '' ],
+  'My Reminders' => [ $fsurl.'rt/Tools/MyReminders.html', '' ],
+  'Offline'      => [ $fsurl.'rt/Tools/Offline.html', '' ],
+  'Approval'     => [ $fsurl.'rt/Approvals/', '' ],
 ;
 $tools_ticketing{'Cron Tool'} = [ $fsurl.'rt/Developer/CronTool/', '' ]
   if $conf->exists('rt-crontool');
@@ -415,14 +481,14 @@ $tools_menu{'Job Queue'} =  [ $fsurl.'search/queue.html', 'View pending job queu
   if $curuser->access_right('Job queue');
 $tools_menu{'Ticketing'} = [ \%tools_ticketing, 'Ticketing tools' ]
   if $conf->config('ticket_system');
+$tools_menu{'Customer email settings'} = [ $fsurl.'misc/manage_cust_email.html' ]
+  if $curuser->access_right('Edit customer');
 $tools_menu{'Business card scan'} = [ $fsurl.'edit/prospect_main-upload.html' ]
   if $curuser->access_right('New prospect');
 $tools_menu{'Time Queue'} =  [ $fsurl.'search/report_timeworked.html', 'View pending support time' ]
   if $curuser->access_right('Time queue');
 $tools_menu{'Attachments'} = [ $fsurl.'browse/cust_attachment.html', 'View customer attachments' ]
   if !$conf->config('disable_cust_attachment') and $curuser->access_right('View attachments') and $curuser->access_right('Browse attachments');
-$tools_menu{'Outgoing messages'} = [ $fsurl.'search/cust_msg.html', 'View outgoing message log' ] #shouldn't this be in the reports menu?
-  if $curuser->access_right('View email logs');
 $tools_menu{'Importing'} =  [ \%tools_importing, 'Import tools' ]
   if $curuser->access_right('Import');
 $tools_menu{'Exporting'} =  [ \%tools_exporting, 'Export tools' ]
@@ -446,6 +512,7 @@ tie my %config_broadband, 'Tie::IxHash',
 tie my %config_phone, 'Tie::IxHash',
   'View/Edit phone device types' => [ $fsurl.'browse/part_device.html', 'Phone device types' ],
   'View/Edit bulk DID vendors' => [ $fsurl.'browse/did_vendor.html', 'Bulk DID vendors' ],
+  'View/Edit Carriers' => [ $fsurl.'browse/cdr_carrier.html', 'Carriers' ],
 ;
 
 tie my %config_radius, 'Tie::IxHash',
@@ -453,6 +520,11 @@ tie my %config_radius, 'Tie::IxHash',
   'RADIUS Clients' => [ $fsurl.'browse/nas.html', 'Manage RADIUS clients' ],
 ;
 
+tie my %config_cable, 'Tie::IxHash',
+  'Cable providers' => [ $fsurl.'browse/cable_provider.html', '' ],
+  'Cable modem models' => [ $fsurl.'browse/cable_model.html', '' ],
+;
+
 tie my %config_export_svc, 'Tie::IxHash', ();
 if ( $curuser->access_right('Configuration') ) {
   $config_export_svc{'Service definitions'} = [ $fsurl.'browse/part_svc.cgi', 'Services are items you offer to your customers' ];
@@ -467,6 +539,8 @@ $config_export_svc{'Phone'}  = [ \%config_phone, ''    ]
   if $curuser->access_right('Configuration');
 $config_export_svc{'RADIUS'} = [ \%config_radius, '' ]
   if $curuser->access_right('Configuration');
+$config_export_svc{'Cable'} = [ \%config_cable, '' ]
+  if $curuser->access_right('Configuration');
 $config_export_svc{'Hardware types'} = [ $fsurl.'browse/hardware_class.html', 'Set up hardware type catalog' ]
   if $curuser->access_right('Configuration');
 
@@ -511,7 +585,7 @@ tie my %config_agent, 'Tie::IxHash',
 ;
 
 tie my %config_sales, 'Tie::IxHash',
-  'Sales'      => [ $fsurl.'browse/sales.cgi', 'Sales bring in new business.' ],
+  'Sales People' => [ $fsurl.'browse/sales.html', 'Sales people bring in new business.' ],
 ;
 
 tie my %config_billing_rates, 'Tie::IxHash',
@@ -531,9 +605,12 @@ $config_billing{'Billing events'} = [ $fsurl.'browse/part_event.html', 'Billing
     || $curuser->access_right('Edit global billing events');
 if ( $curuser->access_right('Configuration') ) {
   #$config_billing{'Invoice events'}         = [ $fsurl.'browse/part_bill_event.cgi', 'Deprecated, old-style actions for overdue invoices' ];
+  $config_billing{'Invoice configurations'}      = [ $fsurl.'browse/invoice_conf.html', 'Adjust invoice settings for special-purpose notices' ];
   $config_billing{'Invoice templates'}      = [ $fsurl.'browse/invoice_template.html', 'Edit templates for HTML, plaintext and typeset invoices' ];
+  $config_billing{'separator'} = ''; #its a separator!
   $config_billing{'Prepaid cards'}          = [ $fsurl.'search/prepay_credit.html', 'View outstanding cards, generate new cards' ];
   $config_billing{'Call rates and regions'} = [ \%config_billing_rates, 'Manage rate plans, regions and prefixes for VoIP and call billing' ];
+  $config_billing{'separator2'} = ''; #its a separator!
 
   my $config_taxes_name = 'Locales and tax rates'.
                           ( $conf->exists('enable_taxproducts')
@@ -545,16 +622,54 @@ if ( $curuser->access_right('Configuration') ) {
      if $conf->exists('enable_taxproducts');
   $config_billing{'Tax classes'} = [ $fsurl. 'browse/part_pkg_taxclass.html', 'Tax classes' ];
 
+  if ( $conf->config('currencies') ) {
+    $config_billing{'separator3'} = ''; #its a separator!
+    $config_billing{'Exchange rates'} = [ $fsurl.'edit/currency_exchange.html', 'Currency exchange rates' ];
+  }
+
+  $config_billing{'separator4'} = ''; #its a separator!
   $config_billing{'Credit reasons'}  = [ $fsurl.'browse/reason.html?class=R', 'Credit reasons explain why a credit was issued.' ];
   $config_billing{'Credit reason types'}  = [ $fsurl.'browse/reason_type.html?class=R', 'Credit reason types define groups of reasons.' ];
 }
 
+#XXX also to be unified
+tie my %config_ticketing_groups, 'Tie::IxHash',
+  'Select' => [ $fsurl.'rt/Admin/Groups', '' ],
+  'Create' => [ $fsurl.'rt/Admin/Groups/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_queues, 'Tie::IxHash',
+  'Select' => [ $fsurl.'rt/Admin/Queues', '' ],
+  'Create' => [ $fsurl.'rt/Admin/Queues/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_customfields, 'Tie::IxHash',
+  'Select' => [ $fsurl.'rt/Admin/CustomFields', '' ],
+  'Create' => [ $fsurl.'rt/Admin/CustomFields/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_articles_classes, 'Tie::IxHash',
+  'Select' => [ $fsurl.'rt/Admin/Articles/Classes/', '' ],
+  'Create' => [ $fsurl.'rt/Admin/Articles/Classes/Modify.html?Create=1', '' ],
+;
+
+tie my %config_ticketing_articles_customfields, 'Tie::IxHash',
+  'Select' => [ $fsurl.'rt/Admin/CustomFields/index.html?type=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+  'Create' => [ $fsurl.'rt/Admin/CustomFields/Modify.html?Create=1&LookupType=RT%3A%3AClass-RT%3A%3AArticle', '' ],
+;
+
+tie my %config_ticketing_articles, 'Tie::IxHash',
+  'Classes'       => [ \%config_ticketing_articles_classes, '' ],
+  'Custom Fields' => [ \%config_ticketing_articles_customfields, '' ],
+;
+
 tie my %config_ticketing, 'Tie::IxHash',
-  'Ticketing Users'      => [ $fsurl.'rt/Admin/Users', 'View/Edit ticketing users' ], #XXX to be unified
-  'Ticketing Groups'     => [ $fsurl.'rt/Admin/Groups', 'View/Edit ticketing groups and group membership' ], #XXX to be unified
-  'Ticketing Queues'     => [ $fsurl.'rt/Admin/Queues', 'View/Edit ticketing queues and queue-specific properties' ], 
-  'Ticket Custom Fields' => [ $fsurl.'rt/Admin/CustomFields', 'View/Edit ticketing custom fields' ], 
-  'Ticketing Global'     => [ $fsurl.'rt/Admin/Global', 'View/Edit ticketing configuration applicable to all queues' ], 
+  'Ticketing Users'      => [ $fsurl.'rt/Admin/Users', 'Edit ticketing users' ], #XXX to be unified
+  'Ticketing Groups'     => [ \%config_ticketing_groups, 'View/Edit ticketing groups and group membership' ], #XXX to be unified
+  'Ticketing Queues'     => [ \%config_ticketing_queues, 'View/Edit ticketing queues and queue-specific properties' ], 
+  'Ticket Custom Fields' => [ \%config_ticketing_customfields, 'View/Edit ticketing custom fields' ], 
+  'Ticketing Global'     => [ $fsurl.'rt/Admin/Global', 'View/Edit ticketing configuration applicable to all queues' ], #XXX the individual items
+  'Ticketing Articles'   => [ \%config_ticketing_articles, '' ],
   #"System Configuraiton"?  useless, just makes people report errors about missing Module::Versions::Report #'Ticketing Tools'     => [ $fsurl.'rt/Admin/Tools', '' ], 
 ;
 
@@ -571,14 +686,14 @@ $config_misc{'Advertising sources'} = [ $fsurl.'browse/part_referral.html', 'Whe
   || $curuser->access_right('Edit global advertising sources');
 if ( $curuser->access_right('Configuration') ) {
   $config_misc{'Custom fields'} = [ $fsurl.'browse/part_virtual_field.html', 'Locally defined fields', ];
-  $config_misc{'Message catalog'} = [ $fsurl.'browse/msgcat.html', 'Change error messages and other customizable labels for each locale' ];
+  $config_misc{'Translation strings'} = [ $fsurl.'browse/msgcat.html', 'Translations and other customizable labels for each locale' ];
 }
 $config_misc{'Inventory classes and inventory'} = [ $fsurl.'browse/inventory_class.html', 'Setup inventory classes and stock inventory' ]
   if $curuser->access_right('Edit inventory')
   || $curuser->access_right('Edit global inventory')
   || $curuser->access_right('Configuration');
 
-$config_misc{'FTP targets'} = [ $fsurl.'browse/ftp_target.html', 'FTP servers for billing and payment processing' ]
+$config_misc{'Upload targets'} = [ $fsurl.'browse/upload_target.html', 'Billing and payment upload destinations' ]
   if $curuser->access_right('Configuration');
 
 tie my %config_menu, 'Tie::IxHash';
@@ -586,24 +701,40 @@ if ( $curuser->access_right('Configuration' ) ) {
   %config_menu = (
     'Settings'      => [ $fsurl.'config/config-view.cgi', '' ],
     'separator'     => '', #its a separator!
-    'Employees'     => [ \%config_employees, '' ],
-    'Resellers'     => [ \%config_agent, '' ],
-    'Sales People'  => [ \%config_sales, '' ],
-    'separator2'    => '', #its a separator!
-    'Customers'     => [ \%config_cust, '' ],
-    #or this? 'Customers and Contacts' => [ \%config_cust, '' ],
+    'Companies'     => [ \%config_agent, '' ],
   );
 }
+
+$config_menu{'Sales People'}  = [ \%config_sales, '' ]
+  if $curuser->access_right('Edit sales people');
+
+if ( $curuser->access_right('Configuration' ) ) {
+  $config_menu{'Employees'}  = [ \%config_employees, '' ];
+  $config_menu{'separator2'} = ''; #its a separator!
+  $config_menu{'Customers'}  = [ \%config_cust, '' ];
+    #or this? 'Customers and Contacts'
+}
+
 $config_menu{'Packages'} = [ \%config_pkg, '' ]
   if    $curuser->access_right('Configuration' )
      || $curuser->access_right('Edit package definitions')
      || $curuser->access_right('Edit global package definitions');
 
-if ( $curuser->access_right('Configuration' ) ) {
+if ( $curuser->access_right('Configuration') ) {
   $config_menu{'Services'} = [ \%config_export_svc, '' ];
   $config_menu{separator3} = '';
 }
 
+tie my %config_vendor, 'Tie::IxHash',
+  'Vendor classes' => [ $fsurl.'browse/vend_class.html', '' ],
+  'Vendors'        => [ $fsurl.'browse/vend_main.html', '' ],
+;
+
+if ( $curuser->access_right('Configuration') ) {
+  $config_menu{'Vendors'} = [ \%config_vendor, '' ];
+  $config_menu{separator4} = '';
+}
+
 $config_menu{'Billing'} = [ \%config_billing, '' ]
   if $curuser->access_right('Edit billing events')
   || $curuser->access_right('Edit global billing events');