X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=httemplate%2Felements%2Fmenu.html;h=38546ca5deb46a371215578ae5676c419a0c1a62;hp=1d3d5adf08d4d530fce00e0c5bf011250a0f500e;hb=70569273833d91085c6c562865a78a08ddde49a1;hpb=0cc20c3d66e50d640422c2d587d97ddf7768493b diff --git a/httemplate/elements/menu.html b/httemplate/elements/menu.html index 1d3d5adf0..38546ca5d 100644 --- a/httemplate/elements/menu.html +++ b/httemplate/elements/menu.html @@ -33,8 +33,8 @@ % % my( $subhtml, $submenuname ) = submenu($url_or_submenu, $item); - <% $subhtml %> - myBar.add(new WebFXMenuButton("<% $item %>", null, "<% $tooltip %>", <% $submenuname %> )); + <% $subhtml |n %> + myBar.add(new WebFXMenuButton("<% $item %>", null, "<% $tooltip %>", <% $submenuname |n %> )); % } else { @@ -56,7 +56,7 @@ my $fsurl = $opt{'freeside_baseurl'}; my $curuser = $FS::CurrentUser::CurrentUser; -#Active tickets not assigned to a customer +#XXX Active tickets not assigned to a customer tie my %report_customers_lists, 'Tie::IxHash', 'by customer number' => [ $fsurl. 'search/cust_main.cgi?browse=custnum', '' ], @@ -180,6 +180,25 @@ tie my %report_rating, 'Tie::IxHash', 'Time worked' => [ $fsurl.'search/report_rt_transaction.html', '' ], ; +tie my %report_ticketing_statistics, 'Tie::IxHash', + 'Tickets per day per Queue' => [ $fsurl.'rt/RTx/Statistics/CallsQueueDay', 'View the number of tickets created, resolved or deleted in a specific Queue, over the requested period of days' ], + 'Ticket status by Queue' => [ $fsurl.'rt/RTx/Statistics/OpenStalled', 'View numbers of new, open and stalled tickets in a selected Queue' ], + 'Tickets per day (multiple Queues)' => [ $fsurl.'rt/RTx/Statistics/CallsMultiQueue', 'View tickets created, resolved or deleted on in one or more Queues over a specified time period' ], + 'Tickets per Day of Week' => [ $fsurl.'rt/RTx/Statistics/DayOfWeek', 'View trends showing when tickets are created, resolved or deleted' ], + 'Time to resolve' => [ $fsurl.'rt/RTx/Statistics/Resolution', 'View how long tickets take to be resolved by Queue' ], + 'Time to resolve (scatter graph)' => [ $fsurl.'rt/RTx/Statistics/TimeToResolve', 'View a detailed scatter graph of time to resolve tickets by Queue' ], +; + +tie my %report_ticketing, 'Tie::IxHash', + 'Resolved by owner' => [ $fsurl.'rt/Tools/Reports/ResolvedByOwner.html', '' ], + 'Resolved in date range' => [ $fsurl.'rt/Tools/Reports/ResolvedByDates.html', '' ], + 'Created in date range' => [ $fsurl.'rt/Tools/Reports/CreatedByDates.html', '' ], + 'separator' => '', + 'Statistics' => [ \%report_ticketing_statistics, '' ], + 'separator2' => '', + 'Advanced ticket reports' => [ $fsurl.'rt/Search/Build.html', 'List tickets by any criteria' ], +; + tie my %report_bill_event, 'Tie::IxHash', 'All billing events' => [ $fsurl.'search/report_cust_event.html', 'All billing events for a date range' ], 'Billing event errors' => [ $fsurl.'search/report_cust_event.html?failed=1', 'Failed credit cards, processor or printer problems, etc.' ], @@ -189,6 +208,7 @@ tie my %report_bill_event, 'Tie::IxHash', tie my %report_financial, 'Tie::IxHash'; if($curuser->access_right('Financial reports')) { + %report_financial = ( 'Sales, Credits and Receipts' => [ $fsurl.'graph/report_money_time.html', 'Sales, credits and receipts summary graph' ], 'Sales Report' => [ $fsurl.'graph/report_cust_bill_pkg.html', 'Sales report and graph (by agent, package class and/or date range)' ], @@ -199,14 +219,16 @@ if($curuser->access_right('Financial reports')) { if $curuser->access_right('View customer pending payments'); $report_financial{'Payment Batch Report'} = [ $fsurl.'search/pay_batch.html', 'Payment batches (by status and/or date range)' ] if $conf->exists('batch-enable') || $conf->config('batch-enable_payby'); - $report_financial{'Prepaid Income'} = [ $fsurl.'search/report_prepaid_income.html', 'Prepaid income (unearned revenue) report' ]; $report_financial{'A/R Aging'} = [ $fsurl.'search/report_receivables.html', 'Accounts Receivable Aging report' ]; - $report_financial{'Sales Tax Liability'} = [ $fsurl.'search/report_tax.html', 'Sales tax liability report (old taxclass system)' ]; - $report_financial{'Tax Liability'} = [ $fsurl.'search/report_newtax.html', 'Tax liability report (new tax products system)' ] + $report_financial{'Prepaid Income'} = [ $fsurl.'search/report_prepaid_income.html', 'Prepaid income (unearned revenue) report' ]; + $report_financial{'Sales Tax Liability'} = [ $fsurl.'search/report_tax.html', 'Sales tax liability report (internal taxclass system)' ]; + $report_financial{'Tax Liability'} = [ $fsurl.'search/report_newtax.html', 'Tax liability report (vendor data tax products system)' ] if $conf->exists('enable_taxproducts'); -} -elsif($curuser->access_right('Receivables report')) { + +} elsif($curuser->access_right('Receivables report')) { + $report_financial{'A/R Aging'} = [ $fsurl.'search/report_receivables.html', 'Accounts Receivable Aging report' ]; + } # else $report_financial contains nothing. tie my %report_menu, 'Tie::IxHash'; @@ -220,6 +242,9 @@ $report_menu{'Services'} = [ \%report_services, 'Services reports' ] if $curuser->access_right('List services'); $report_menu{'Usage'} = [ \%report_rating, 'Usage reports' ] if $curuser->access_right('List rating data'); +$report_menu{'Tickets'} = [ \%report_ticketing, 'Ticket reports' ] + if $conf->config('ticket_system') + ;#&& FS::TicketSystem->access_right(\%session, 'Something'); $report_menu{'Billing events'} = [ \%report_bill_event, 'Billing events' ] if $curuser->access_right('Billing event reports'); $report_menu{'Financial'} = [ \%report_financial, 'Financial reports' ] @@ -229,20 +254,20 @@ $report_menu{'SQL Query'} = [ $fsurl.'search/report_sql.html', 'SQL Query' ] if $curuser->access_right('Raw SQL'); tie my %tools_importing, 'Tie::IxHash', - 'Import customers' => [ $fsurl.'misc/cust_main-import.cgi', '' ], - 'Import customer comments from CSV file' => [ $fsurl.'misc/cust_main_note-import.html', '' ], - 'Import one-time charges from CSV file' => [ $fsurl.'misc/cust_main-import_charges.cgi', '' ], - 'Import payments from CSV file' => [ $fsurl.'misc/cust_pay-import.cgi', '' ], - 'Import phone numbers (DIDs)' => [ $fsurl.'misc/phone_avail-import.html', '' ], - 'Import Call Detail Records (CDRs) from CSV file' => [ $fsurl.'misc/cdr-import.html', '' ], + 'Customers' => [ $fsurl.'misc/cust_main-import.cgi', '' ], + 'Customer comments from CSV file' => [ $fsurl.'misc/cust_main_note-import.html', '' ], + 'One-time charges from CSV file' => [ $fsurl.'misc/cust_main-import_charges.cgi', '' ], + 'Payments from CSV file' => [ $fsurl.'misc/cust_pay-import.cgi', '' ], + 'Phone numbers (DIDs)' => [ $fsurl.'misc/phone_avail-import.html', '' ], + 'Call Detail Records (CDRs)' => [ $fsurl.'misc/cdr-import.html', '' ], # 'Import call rates and regions' => [ $fsurl.'misc/rate-import.html', '' ], ; if ( $conf->exists('enable_taxproducts') ) { if ( $conf->exists('taxdatadirectdownload') ) { - $tools_importing{'Import tax rates from vendor site'} = + $tools_importing{'Tax rates from vendor site'} = [ $fsurl.'misc/tax-fetch_and_import.cgi', '' ]; } else { - $tools_importing{'Import tax rates from CSV files'} = + $tools_importing{'Tax rates from CSV files'} = [ $fsurl.'misc/tax-import.cgi', '' ]; } } @@ -256,6 +281,14 @@ tie my %tools_exporting, 'Tie::IxHash', # +tie my %tools_ticketing, 'Tie::IxHash', + 'Offline' => [ $fsurl.'rt/Tools/Offline.html', '' ], + 'My Day' => [ $fsurl.'rt/Tools/MyDay.html', '' ], + 'My Approvals' => [ $fsurl.'rt/Approvals/', '' ], +; +$tools_ticketing{'Cron Tool'} = [ $fsurl.'rt/Developer/CronTool/', '' ] + if $conf->exists('rt-crontool'); + tie my %tools_menu, 'Tie::IxHash', (); $tools_menu{'Quick payment entry'} = [ $fsurl.'misc/batch-cust_pay.html', 'Enter multiple payments in a batch' ] if $curuser->access_right('Post payment batch'); @@ -264,6 +297,8 @@ $tools_menu{'Process payment batches'} = [ $fsurl.'search/pay_batch.cgi?magic=_d && $curuser->access_right('Process batches'); $tools_menu{'Job Queue'} = [ $fsurl.'search/queue.html', 'View pending job queue' ] if $curuser->access_right('Job queue'); +$tools_menu{'Ticketing'} = [ \%tools_ticketing, 'Ticketing tools' ] + if $conf->config('ticket_system'); $tools_menu{'Time Queue'} = [ $fsurl.'search/timeworked.html', 'View pending support time' ] if $curuser->access_right('Time queue'); $tools_menu{'Importing'} = [ \%tools_importing, 'Import tools' ] @@ -272,66 +307,83 @@ $tools_menu{'Exporting'} = [ \%tools_exporting, 'Export tools' ] if $curuser->access_right('Export'); tie my %config_employees, 'Tie::IxHash', - 'View/Edit employees' => [ $fsurl.'browse/access_user.html', 'Setup internal users' ], - 'View/Edit employee groups' => [ $fsurl.'browse/access_group.html', 'Employee groups allow you to control access to the backend' ], + 'Employees' => [ $fsurl.'browse/access_user.html', 'Setup internal users' ], + 'Employee groups' => [ $fsurl.'browse/access_group.html', 'Employee groups allow you to control access to the backend' ], ; -tie my %config_export_svc_pkg, 'Tie::IxHash', (); +tie my %config_export_svc, 'Tie::IxHash', (); if ( $curuser->access_right('Configuration') ) { - $config_export_svc_pkg{'View/Edit exports'} = [ $fsurl.'browse/part_export.cgi', 'Provisioning services to external machines, databases and APIs' ]; - $config_export_svc_pkg{'View/Edit service definitions'} = [ $fsurl.'browse/part_svc.cgi', 'Services are items you offer to your customers' ]; + $config_export_svc{'Exports'} = [ $fsurl.'browse/part_export.cgi', 'Provisioning services to external machines, databases and APIs' ]; + $config_export_svc{'Service definitions'} = [ $fsurl.'browse/part_svc.cgi', 'Services are items you offer to your customers' ]; } -$config_export_svc_pkg{'View/Edit package definitions'} = [ $fsurl.'browse/part_pkg.cgi', 'One or more services are grouped together into a package and given pricing information. Customers purchase packages, not services' ] + +tie my %config_pkg, 'Tie::IxHash', (); +$config_pkg{'Package definitions'} = [ $fsurl.'browse/part_pkg.cgi', 'One or more services are grouped together into a package and given pricing information. Customers purchase packages, not services' ] if $curuser->access_right('Edit package definitions') || $curuser->access_right('Edit global package definitions'); if ( $curuser->access_right('Configuration') ) { - $config_export_svc_pkg{'View/Edit package categories'} = [ $fsurl.'browse/pkg_category.html', 'Package categories define groups of package classes, for reporting and convenience purposes.' ]; - $config_export_svc_pkg{'View/Edit package tax classes'} = [ $fsurl.'browse/pkg_class.html', 'Package classes define groups of packages, for reporting and convenience purposes.' ]; - $config_export_svc_pkg{'View/Edit package report classes'} = [ $fsurl.'browse/part_pkg_report_option.html', 'Package classes define optional groups of packages for reporting purposes.' ]; - $config_export_svc_pkg{'View/Edit cancel reason types'} = [ $fsurl.'browse/reason_type.html?class=C', 'Cancel reason types define groups of reasons, for reporting and convenience purposes.' ]; - $config_export_svc_pkg{'View/Edit cancel reasons'} = [ $fsurl.'browse/reason.html?class=C', 'Cancel reasons explain why a service was cancelled.' ]; - $config_export_svc_pkg{'View/Edit suspend reason types'} = [ $fsurl.'browse/reason_type.html?class=S', 'Suspend reason types define groups of reasons, for reporting and convenience purposes.' ]; - $config_export_svc_pkg{'View/Edit suspend reasons'} = [ $fsurl.'browse/reason.html?class=S', 'Suspend reasons explain why a service was suspended.' ]; + $config_pkg{'Package categories'} = [ $fsurl.'browse/pkg_category.html', 'Package categories define groups of package classes, for reporting and convenience purposes.' ]; + $config_pkg{'Package tax classes'} = [ $fsurl.'browse/pkg_class.html', 'Package classes define groups of packages, for reporting and convenience purposes.' ]; + $config_pkg{'Package report classes'} = [ $fsurl.'browse/part_pkg_report_option.html', 'Package classes define optional groups of packages for reporting purposes.' ]; + $config_pkg{'Cancel reason types'} = [ $fsurl.'browse/reason_type.html?class=C', 'Cancel reason types define groups of reasons, for reporting and convenience purposes.' ]; + $config_pkg{'Cancel reasons'} = [ $fsurl.'browse/reason.html?class=C', 'Cancel reasons explain why a service was cancelled.' ]; + $config_pkg{'Suspend reason types'} = [ $fsurl.'browse/reason_type.html?class=S', 'Suspend reason types define groups of reasons, for reporting and convenience purposes.' ]; + $config_pkg{'Suspend reasons'} = [ $fsurl.'browse/reason.html?class=S', 'Suspend reasons explain why a service was suspended.' ]; } tie my %config_agent, 'Tie::IxHash', - 'View/Edit agent types' => [ $fsurl.'browse/agent_type.cgi', 'Agent types define groups of package definitions that you can then assign to particular agents' ], - 'View/Edit agents' => [ $fsurl.'browse/agent.cgi', 'Agents are resellers of your service. Agents may be limited to a subset of your full offerings (via their type)' ], - 'View/Edit agent payment gateways' => [ $fsurl.'browse/payment_gateway.html', 'Credit card and electronic check processors for agent overrides' ]; + 'Agent types' => [ $fsurl.'browse/agent_type.cgi', 'Agent types define groups of package definitions that you can then assign to particular agents' ], + 'Agents' => [ $fsurl.'browse/agent.cgi', 'Agents are resellers of your service. Agents may be limited to a subset of your full offerings (via their type)' ], + 'Agent payment gateways' => [ $fsurl.'browse/payment_gateway.html', 'Credit card and electronic check processors for agent overrides' ]; ; tie my %config_billing_rates, 'Tie::IxHash', - 'View/Edit rate plans' => [ $fsurl.'browse/rate.cgi', 'Manage rate plans' ], - 'View/Edit regions and prefixes' => [ $fsurl.'browse/rate_region.html', 'Manage regions and prefixes' ], - 'View/Edit usage classes' => [ $fsurl.'browse/usage_class.html', 'Usage classes define groups of usage for taxation purposes.' ], - 'Edit rates with Excel' => [ $fsurl.'misc/rate_edit_excel.html', 'Download and edit rates with Excel, then upload changes.' ], + 'Rate plans' => [ $fsurl.'browse/rate.cgi', 'Manage rate plans' ], + 'Regions and prefixes' => [ $fsurl.'browse/rate_region.html', 'Manage regions and prefixes' ], + 'Usage classes' => [ $fsurl.'browse/usage_class.html', 'Usage classes define groups of usage for taxation purposes.' ], + 'Edit rates with Excel' => [ $fsurl.'misc/rate_edit_excel.html', 'Download and edit rates with Excel, then upload changes.' ], #"Edit with Excel" ? ; tie my %config_billing, 'Tie::IxHash'; -# 'View/Edit payment gateways' => [ $fsurl.'browse/payment_gateway.html', 'Credit card and electronic check processors' ]; -$config_billing{'View/Edit billing events'} = [ $fsurl.'browse/part_event.html', 'Billing actions for customers, invoices and packages' ] +# 'Payment gateways' => [ $fsurl.'browse/payment_gateway.html', 'Credit card and electronic check processors' ]; +$config_billing{'Billing events'} = [ $fsurl.'browse/part_event.html', 'Billing actions for customers, invoices and packages' ] if $curuser->access_right('Edit billing events') || $curuser->access_right('Edit global billing events'); if ( $curuser->access_right('Configuration') ) { - $config_billing{'View/Edit invoice events'} = [ $fsurl.'browse/part_bill_event.cgi', 'Deprecated, old-style actions for overdue invoices' ]; - $config_billing{'View/Edit invoice templates'} = [ $fsurl.'browse/invoice_template.html', 'Edit templates for HTML, plaintext and typeset invoices' ]; - $config_billing{'View/Edit prepaid cards'} = [ $fsurl.'search/prepay_credit.html', 'View outstanding cards, generate new cards' ]; - $config_billing{'View/Edit call rates and regions'} = [ \%config_billing_rates, 'Manage rate plans, regions and prefixes for VoIP and call billing' ]; - $config_billing{'View/Edit locales and tax rates (old tax class system)'} = [ $fsurl.'browse/cust_main_county.cgi', 'Change tax rates, or break down a country into states, or a state into counties and assign different tax rates to each' ]; - $config_billing{'View/Edit tax rates (new tax products system)'} = [ $fsurl.'browse/tax_rate.cgi', 'Edit tax rates for the new tax products system' ]; - $config_billing{'View/Edit tax classes'} = [ $fsurl.'browse/part_pkg_taxclass.html', 'Edit tax classes' ] - if $conf->exists('enable_taxclasses'); - $config_billing{'View/Edit credit reason types'} = [ $fsurl.'browse/reason_type.html?class=R', 'Credit reason types define groups of reasons, for reporting and convenience purposes.' ]; - $config_billing{'View/Edit credit reasons'} = [ $fsurl.'browse/reason.html?class=R', 'Credit reasons explain why a credit was issued.' ]; + #$config_billing{'Invoice events'} = [ $fsurl.'browse/part_bill_event.cgi', 'Deprecated, old-style actions for overdue invoices' ]; + $config_billing{'Invoice templates'} = [ $fsurl.'browse/invoice_template.html', 'Edit templates for HTML, plaintext and typeset invoices' ]; + $config_billing{'Prepaid cards'} = [ $fsurl.'search/prepay_credit.html', 'View outstanding cards, generate new cards' ]; + $config_billing{'Call rates and regions'} = [ \%config_billing_rates, 'Manage rate plans, regions and prefixes for VoIP and call billing' ]; + + my $config_taxes_name = 'Locales and tax rates'. + ( $conf->exists('enable_taxproducts') + ? ' (internal tax class system)' + : '' + ); + $config_billing{$config_taxes_name} = [ $fsurl.'browse/cust_main_county.cgi', 'Change tax rates, or break down a country into states, or a state into counties and assign different tax rates to each' ]; + $config_billing{'Tax rates (vendor data tax products system)'} = [ $fsurl.'browse/tax_rate.cgi', 'Edit tax rates for the vendor data tax products system' ] + if $conf->exists('enable_taxproducts'); + + $config_billing{'Credit reason types'} = [ $fsurl.'browse/reason_type.html?class=R', 'Credit reason types define groups of reasons, for reporting and convenience purposes.' ]; + $config_billing{'Credit reasons'} = [ $fsurl.'browse/reason.html?class=R', 'Credit reasons explain why a credit was issued.' ]; } +tie my %config_ticketing, 'Tie::IxHash', + 'Ticketing Users' => [ $fsurl.'rt/Admin/Users', 'View/Edit ticketing users' ], #XXX to be unified + 'Ticketing Groups' => [ $fsurl.'rt/Admin/Groups', 'View/Edit ticketing groups' ], #XXX to be unified + 'Ticketing Queues' => [ $fsurl.'rt/Admin/Queues', '' ], + 'Ticket Custom Fields' => [ $fsurl.'rt/Admin/CustomFields', '' ], + 'Ticketing Global' => [ $fsurl.'rt/Admin/Global', 'Global ticketing configuration' ], + #'Ticketing Tools' => [ $fsurl.'rt/Admin/Tools', '' ], +; + tie my %config_dialup, 'Tie::IxHash', - 'View/Edit access numbers' => [ $fsurl.'browse/svc_acct_pop.cgi', 'Points of Presence' ], + 'Access numbers' => [ $fsurl.'browse/svc_acct_pop.cgi', 'Points of Presence' ], ; tie my %config_broadband, 'Tie::IxHash', - 'View/Edit routers' => [ $fsurl.'browse/router.cgi', 'Broadband access routers' ], - 'View/Edit address blocks' => [ $fsurl.'browse/addr_block.cgi', 'Manage address blocks and block assignments to broadband routers' ], + 'Routers' => [ $fsurl.'browse/router.cgi', 'Broadband access routers' ], + 'Address blocks' => [ $fsurl.'browse/addr_block.cgi', 'Manage address blocks and block assignments to broadband routers' ], ; tie my %config_phone, 'Tie::IxHash', @@ -339,13 +391,13 @@ tie my %config_phone, 'Tie::IxHash', ; tie my %config_misc, 'Tie::IxHash'; -$config_misc{'View/Edit advertising sources'} = [ $fsurl.'browse/part_referral.html', 'Where a customer heard about your service. Tracked for informational purposes' ] +$config_misc{'Advertising sources'} = [ $fsurl.'browse/part_referral.html', 'Where a customer heard about your service. Tracked for informational purposes' ] if $curuser->access_right('Edit advertising sources') || $curuser->access_right('Edit global advertising sources'); if ( $curuser->access_right('Configuration') ) { - $config_misc{'View/Edit virtual fields'} = [ $fsurl.'browse/part_virtual_field.cgi', 'Locally defined fields', ]; - $config_misc{'View/Edit message catalog'} = [ $fsurl.'browse/msgcat.cgi', 'Change error messages and other customizable labels' ]; - $config_misc{'View/Edit inventory classes and inventory'} = [ $fsurl.'browse/inventory_class.html', 'Setup inventory classes and stock inventory' ]; + $config_misc{'Virtual fields'} = [ $fsurl.'browse/part_virtual_field.cgi', 'Locally defined fields', ]; + $config_misc{'Message catalog'} = [ $fsurl.'browse/msgcat.cgi', 'Change error messages and other customizable labels' ]; + $config_misc{'Inventory classes and inventory'} = [ $fsurl.'browse/inventory_class.html', 'Setup inventory classes and stock inventory' ]; } tie my %config_menu, 'Tie::IxHash'; @@ -356,8 +408,9 @@ if ( $curuser->access_right('Configuration' ) ) { 'Employees' => [ \%config_employees, '' ], ); } -$config_menu{'Provisioning, services and packages'} = - [ \%config_export_svc_pkg, '' ] +$config_menu{'Provisioning and services'} = [ \%config_export_svc, '' ] + if $curuser->access_right('Configuration' ); +$config_menu{'Packages'} = [ \%config_pkg, '' ] if $curuser->access_right('Configuration' ) || $curuser->access_right('Edit package definitions') || $curuser->access_right('Edit global package definitions'); @@ -366,6 +419,9 @@ $config_menu{'Resellers'} = [ \%config_agent, '' ] $config_menu{'Billing'} = [ \%config_billing, '' ] if $curuser->access_right('Edit billing events') || $curuser->access_right('Edit global billing events'); +$config_menu{'Ticketing'} = [ \%config_ticketing, '' ] + if $conf->config('ticket_system') + && FS::TicketSystem->access_right(\%session, 'ShowConfigTab'); $config_menu{'Dialup'} = [ \%config_dialup, '' ] if ( $curuser->access_right('Dialup configuration') ); $config_menu{'Fixed (username-less) broadband'} = [ \%config_broadband, '' ] @@ -445,7 +501,7 @@ sub submenu { } keys %$submenu ) ). "\n". - "myMenu$menunum.width = 280;\n", + "myMenu$menunum.width = 256;\n", "myMenu$menunum";