X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=FS%2FFS%2FTicketSystem%2FRT_External.pm;h=8a8c3ffb470233b69e3310b6770579bf54948f8b;hp=2995b88a494917a4d813d5ade34b122d11469d6c;hb=bd4cf157ffed8f1191724c1975866c3d21fb30df;hpb=93ccbad65ffe1726adc038d8e4e05c4100b0c11c

diff --git a/FS/FS/TicketSystem/RT_External.pm b/FS/FS/TicketSystem/RT_External.pm
index 2995b88a4..8a8c3ffb4 100644
--- a/FS/FS/TicketSystem/RT_External.pm
+++ b/FS/FS/TicketSystem/RT_External.pm
@@ -285,6 +285,12 @@ sub href_params_new_ticket {
     $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
   }
 
+  # explicit $requestors > config option > invoicing_list
+  $requestors = $conf->config('ticket_system-requestor')
+      if !$requestors;
+  $requestors = $cust_main->invoicing_list_emailonly_scalar
+      if (!$requestors) and defined($cust_main);
+
   my %param = (
     'Queue'       => ($cust_main->agent->ticketing_queueid || $default_queueid),
     'new-MemberOf'=> "freeside://freeside/cust_main/$custnum",