X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=FS%2FFS%2FClientAPI%2FMyAccount.pm;h=6e56d782d937de891bf6555420e7c4fa99c03fd0;hp=395450b111fd2242f004d55842207a8ead81f273;hb=0252d7f4d44ef775659353341ebd7d371631f58a;hpb=9099272c0d3fa55ddcb9e0f8f42c93bb79a83fdc diff --git a/FS/FS/ClientAPI/MyAccount.pm b/FS/FS/ClientAPI/MyAccount.pm index 395450b11..6e56d782d 100644 --- a/FS/FS/ClientAPI/MyAccount.pm +++ b/FS/FS/ClientAPI/MyAccount.pm @@ -1,52 +1,70 @@ package FS::ClientAPI::MyAccount; +use 5.008; #require 5.8+ for Time::Local 1.05+ use strict; -use vars qw($cache); -use subs qw(_cache); +use vars qw( $cache $DEBUG $me ); +use subs qw( _cache _provision ); +use IO::Scalar; +use Data::Dumper; use Digest::MD5 qw(md5_hex); use Date::Format; -use Business::CreditCard; use Time::Duration; +use Time::Local qw(timelocal_nocheck); +use Business::CreditCard; +use HTML::Entities; +use Text::CSV_XS; +use Spreadsheet::WriteExcel; use FS::UI::Web::small_custview qw(small_custview); #less doh use FS::UI::Web; -use FS::UI::bytecount; +use FS::UI::bytecount qw( display_bytecount ); use FS::Conf; -use FS::Record qw(qsearch qsearchs); +#use FS::UID qw(dbh); +use FS::Record qw(qsearch qsearchs dbh); use FS::Msgcat qw(gettext); use FS::Misc qw(card_types); +use FS::Misc::DateTime qw(parse_datetime); +use FS::TicketSystem; use FS::ClientAPI_SessionCache; +use FS::cust_svc; use FS::svc_acct; +use FS::svc_forward; use FS::svc_domain; use FS::svc_phone; use FS::svc_external; +use FS::svc_dsl; +use FS::dsl_device; use FS::part_svc; use FS::cust_main; use FS::cust_bill; +use FS::legacy_cust_bill; use FS::cust_main_county; use FS::cust_pkg; use FS::payby; use FS::acct_rt_transaction; -use HTML::Entities; +use FS::msg_template; -#false laziness with FS::cust_main -BEGIN { - eval "use Time::Local;"; - die "Time::Local minimum version 1.05 required with Perl versions before 5.6" - if $] < 5.006 && !defined($Time::Local::VERSION); - eval "use Time::Local qw(timelocal_nocheck);"; -} +$DEBUG = 0; +$me = '[FS::ClientAPI::MyAccount]'; use vars qw( @cust_main_editable_fields ); @cust_main_editable_fields = qw( first last company address1 address2 city - county state zip country daytime night fax + county state zip country + daytime night fax mobile ship_first ship_last ship_company ship_address1 ship_address2 ship_city - ship_state ship_zip ship_country ship_daytime ship_night ship_fax + ship_state ship_zip ship_country + ship_daytime ship_night ship_fax ship_mobile + locale payby payinfo payname paystart_month paystart_year payissue payip ss paytype paystate stateid stateid_state ); -use subs qw(_provision); +BEGIN { #preload to reduce time customer_info takes + if ( $FS::TicketSystem::system ) { + warn "$me: initializing ticket system\n" if $DEBUG; + FS::TicketSystem->init(); + } +} sub _cache { $cache ||= new FS::ClientAPI_SessionCache( { @@ -54,6 +72,91 @@ sub _cache { } ); } +sub skin_info { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + #return { 'error' => $session } if $context eq 'error'; + + my $agentnum = ''; + if ( $context eq 'customer' ) { + + my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?') + or die dbh->errstr; + + $sth->execute($custnum) or die $sth->errstr; + + $agentnum = $sth->fetchrow_arrayref->[0] + or die "no agentnum for custnum $custnum"; + + #} elsif ( $context eq 'agent' ) { + } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) { + $agentnum = $1; + } + + my $conf = new FS::Conf; + + #false laziness w/Signup.pm + + my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum"); + + if ( $skin_info_cache_agent ) { + + warn "$me loading cached skin info for agentnum $agentnum\n" + if $DEBUG > 1; + + } else { + + warn "$me populating skin info cache for agentnum $agentnum\n" + if $DEBUG > 1; + + $skin_info_cache_agent = { + 'agentnum' => $agentnum, + ( map { $_ => scalar( $conf->config($_, $agentnum) ) } + qw( company_name date_format ) ), + ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) } + qw( body_bgcolor box_bgcolor + text_color link_color vlink_color hlink_color alink_color + font title_color title_align title_size menu_bgcolor menu_fontsize + ) + ), + ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) } + qw( menu_skipblanks menu_skipheadings menu_nounderline ) + ), + ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) } + qw( title_left_image title_right_image + menu_top_image menu_body_image menu_bottom_image + ) + ), + 'logo' => scalar($conf->config_binary('logo.png', $agentnum )), + ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) } + qw( head body_header body_footer company_address ) ), + }; + + _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent); + + } + + #{ %$skin_info_cache_agent }; + $skin_info_cache_agent; + +} + +sub login_info { + my $p = shift; + + my $conf = new FS::Conf; + + my %info = ( + %{ skin_info($p) }, + 'phone_login' => $conf->exists('selfservice_server-phone_login'), + 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')), + ); + + return \%info; + +} + #false laziness w/FS::ClientAPI::passwd::passwd sub login { my $p = shift; @@ -88,11 +191,13 @@ sub login { ); return { error => 'User not found.' } unless $svc_acct; - my $pkg_svc = $svc_acct->cust_svc->pkg_svc; - return { error => 'Only primary user may log in.' } - if $conf->exists('selfservice_server-primary_only') - && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' ); - + if($conf->exists('selfservice_server-login_svcpart')) { + my @svcpart = $conf->config('selfservice_server-login_svcpart'); + my $svcpart = $svc_acct->cust_svc->svcpart; + return { error => 'Invalid user.' } + unless grep($_ eq $svcpart, @svcpart); + } + return { error => 'Incorrect password.' } unless $svc_acct->check_password($p->{'password'}); @@ -104,12 +209,28 @@ sub login { 'svcnum' => $svc_x->svcnum, }; - my $cust_pkg = $svc_x->cust_svc->cust_pkg; + my $cust_svc = $svc_x->cust_svc; + my $cust_pkg = $cust_svc->cust_pkg; if ( $cust_pkg ) { my $cust_main = $cust_pkg->cust_main; $session->{'custnum'} = $cust_main->custnum; + if ( $conf->exists('pkg-balances') ) { + my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ } + $cust_main->ncancelled_pkgs; + $session->{'pkgnum'} = $cust_pkg->pkgnum + if scalar(@cust_pkg) > 1; + } } + #my $pkg_svc = $svc_acct->cust_svc->pkg_svc; + #return { error => 'Only primary user may log in.' } + # if $conf->exists('selfservice_server-primary_only') + # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' ); + my $part_pkg = $cust_pkg->part_pkg; + return { error => 'Only primary user may log in.' } + if $conf->exists('selfservice_server-primary_only') + && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]); + my $session_id; do { $session_id = md5_hex(md5_hex(time(). {}. rand(). $$)) @@ -127,10 +248,97 @@ sub logout { my $p = shift; if ( $p->{'session_id'} ) { _cache->remove($p->{'session_id'}); - return { 'error' => '' }; + return { %{ skin_info($p) }, 'error' => '' }; } else { - return { 'error' => "Can't resume session" }; #better error message + return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message + } +} + +sub switch_acct { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' ) + or return { 'error' => "Service not found" }; + + $session->{'svcnum'} = $svc_acct->svcnum; + + my $conf = new FS::Conf; + my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; + _cache->set( $p->{'session_id'}, $session, $timeout ); + + return { 'error' => '' }; + +} + +sub payment_gateway { + # internal use only + # takes a cust_main and a cust_payby entry, returns the payment_gateway + my $conf = new FS::Conf; + my $cust_main = shift; + my $cust_payby = shift; + my $gatewaynum = $conf->config('selfservice-payment_gateway'); + if ( $gatewaynum ) { + my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum }); + die "configured gatewaynum $gatewaynum not found!" if !$pg; + return $pg; + } + else { + return '' if ! FS::payby->realtime($cust_payby); + my $pg = $cust_main->agent->payment_gateway( + 'method' => FS::payby->payby2bop($cust_payby), + 'nofatal' => 1 + ); + return $pg; + } +} + +sub access_info { + my $p = shift; + + my $conf = new FS::Conf; + + my $info = skin_info($p); + + use vars qw( $cust_paybys ); #cache for performance + unless ( $cust_paybys ) { + + my %cust_paybys = map { $_ => 1 } + map { FS::payby->payby2payment($_) } + $conf->config('signup_server-payby'); + + $cust_paybys = [ keys %cust_paybys ]; + } + $info->{'cust_paybys'} = $cust_paybys; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) + or return { 'error' => "unknown custnum $custnum" }; + + $info->{'hide_payment_fields'} = [ + map { + my $pg = payment_gateway($cust_main, $_); + $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment'; + } @{ $info->{cust_paybys} } + ]; + + $info->{'self_suspend_reason'} = + $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum); + + $info->{'edit_ticket_subject'} = + $conf->exists('ticket_system-selfservice_edit_subject') && + $cust_main->edit_subject; + + return { %$info, + 'custnum' => $custnum, + 'access_pkgnum' => $session->{'pkgnum'}, + 'access_svcnum' => $session->{'svcnum'}, + }; } sub customer_info { @@ -147,7 +355,12 @@ sub customer_info { }else{ $return{'require_address2'} = ''; } - + + if ( $FS::TicketSystem::system ) { + warn "$me customer_info: initializing ticket system\n" if $DEBUG; + FS::TicketSystem->init(); + } + if ( $custnum ) { #customer record my $search = { 'custnum' => $custnum }; @@ -155,23 +368,51 @@ sub customer_info { my $cust_main = qsearchs('cust_main', $search ) or return { 'error' => "unknown custnum $custnum" }; - $return{balance} = $cust_main->balance; + if ( $session->{'pkgnum'} ) { + $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} ); + } else { + $return{balance} = $cust_main->balance; + } - $return{tickets} = [ ($cust_main->tickets) ]; + my @tickets = $cust_main->tickets; + # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html + if ( FS::TicketSystem->selfservice_priority ) { + my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1; + $return{tickets} = [ + sort { + ( + ($a->{'_selfservice_priority'} eq '') <=> + ($b->{'_selfservice_priority'} eq '') + ) || + ( $dir * + ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'}) + ) + } @tickets + ]; + } + else { + $return{tickets} = \@tickets; + } - my @open = map { - { - invnum => $_->invnum, - date => time2str("%b %o, %Y", $_->_date), - owed => $_->owed, - }; - } $cust_main->open_cust_bill; - $return{open_invoices} = \@open; + unless ( $session->{'pkgnum'} ) { + my @open = map { + { + invnum => $_->invnum, + date => time2str("%b %o, %Y", $_->_date), + owed => $_->owed, + }; + } $cust_main->open_cust_bill; + $return{open_invoices} = \@open; + } $return{small_custview} = - small_custview( $cust_main, $conf->config('countrydefault') ); + small_custview( $cust_main, + scalar($conf->config('countrydefault')), + ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance + ); $return{name} = $cust_main->first. ' '. $cust_main->get('last'); + $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last'); for (@cust_main_editable_fields) { $return{$_} = $cust_main->get($_); @@ -208,6 +449,17 @@ sub customer_info { $return{support_services} = \@support_services; } + if ( $conf->config('prepayment_discounts-credit_type') ) { + #need to eval? + $return{discount_terms_hash} = { $cust_main->discount_terms_hash }; + } + + if ( $session->{'svcnum'} ) { + my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} }); + $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc; + $return{'svcnum'} = $session->{'svcnum'}; + } + } elsif ( $session->{'svcnum'} ) { #no customer record my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } ) @@ -227,6 +479,72 @@ sub customer_info { } +sub customer_info_short { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my %return; + + my $conf = new FS::Conf; + + if ( $custnum ) { #customer record + + my $search = { 'custnum' => $custnum }; + $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent'; + my $cust_main = qsearchs('cust_main', $search ) + or return { 'error' => "unknown custnum $custnum" }; + + $return{small_custview} = + small_custview( $cust_main, + scalar($conf->config('countrydefault')), + 1, ##nobalance + ); + + $return{name} = $cust_main->first. ' '. $cust_main->get('last'); + $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last'); + + $return{payby} = $cust_main->payby; + + #none of these are terribly expensive if we want 'em... + for (@cust_main_editable_fields) { + $return{$_} = $cust_main->get($_); + } + + if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) { + $return{payinfo} = $cust_main->paymask; + @return{'month', 'year'} = $cust_main->paydate_monthyear; + } + + $return{'invoicing_list'} = + join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list ); + #$return{'postal_invoicing'} = + # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list ); + + if ( $session->{'svcnum'} ) { + my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} }); + $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc; + $return{'svcnum'} = $session->{'svcnum'}; + } + + } elsif ( $session->{'svcnum'} ) { #no customer record + + #uuh, not supproted yet... die? + return { 'error' => 'customer_info_short not yet supported as agent' }; + + } else { + + return { 'error' => 'Expired session' }; #XXX redirect to login w/this err! + + } + + return { 'error' => '', + 'custnum' => $custnum, + %return, + }; +} + sub edit_info { my $p = shift; my $session = _cache->get($p->{'session_id'}) @@ -261,25 +579,26 @@ sub edit_info { $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' ); - }elsif ( $payby =~ /^(CHEK|DCHK)$/ ) { + } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) { + my $payinfo; $p->{'payinfo1'} =~ /^([\dx]+)$/ or return { 'error' => "illegal account number ". $p->{'payinfo1'} }; my $payinfo1 = $1; - $p->{'payinfo2'} =~ /^([\dx]+)$/ + $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by -require-bank-branch? or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} }; my $payinfo2 = $1; $payinfo = $payinfo1. '@'. $payinfo2; - if ( $payinfo eq $cust_main->paymask ) { - $new->payinfo($cust_main->payinfo); - } else { - $new->payinfo($payinfo); - } + $new->payinfo( ($payinfo eq $cust_main->paymask) + ? $cust_main->payinfo + : $payinfo + ); $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' ); - }elsif ( $payby =~ /^(BILL)$/ ) { + } elsif ( $payby =~ /^(BILL)$/ ) { + #no-op } elsif ( $payby ) { #notyet ready return { 'error' => "unknown payby $payby" }; } @@ -309,15 +628,21 @@ sub payment_info { #generic ## + my $conf = new FS::Conf; use vars qw($payment_info); #cache for performance unless ( $payment_info ) { - my $conf = new FS::Conf; my %states = map { $_->state => 1 } qsearch('cust_main_county', { 'country' => $conf->config('countrydefault') || 'US' } ); + my %cust_paybys = map { $_ => 1 } + map { FS::payby->payby2payment($_) } + $conf->config('signup_server-payby'); + + my @cust_paybys = keys %cust_paybys; + $payment_info = { #list all counties/states/countries @@ -333,6 +658,7 @@ sub payment_info { 'paytypes' => [ @FS::cust_main::paytypes ], 'paybys' => [ $conf->config('signup_server-payby') ], + 'cust_paybys' => \@cust_paybys, 'stateid_label' => FS::Msgcat::_gettext('stateid'), 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'), @@ -340,6 +666,10 @@ sub payment_info { 'show_ss' => $conf->exists('show_ss'), 'show_stateid' => $conf->exists('show_stateid'), 'show_paystate' => $conf->exists('show_bankstate'), + + 'save_unchecked' => $conf->exists('selfservice-save_unchecked'), + + 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'), }; } @@ -355,7 +685,14 @@ sub payment_info { my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) or return { 'error' => "unknown custnum $custnum" }; - $return{balance} = $cust_main->balance; + $return{'hide_payment_fields'} = [ + map { + my $pg = payment_gateway($cust_main, $_); + $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment'; + } @{ $return{cust_paybys} } + ]; + + $return{balance} = $cust_main->balance; #XXX pkg-balances? $return{payname} = $cust_main->payname || ( $cust_main->first. ' '. $cust_main->get('last') ); @@ -382,6 +719,11 @@ sub payment_info { } + if ( $conf->config('prepayment_discounts-credit_type') ) { + #need to eval? + $return{discount_terms_hash} = { $cust_main->discount_terms_hash }; + } + #doubleclick protection my $_date = time; $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32; @@ -390,24 +732,31 @@ sub payment_info { %return, }; -}; +} #some false laziness with httemplate/process/payment.cgi - look there for #ACH and CVV support stuff -sub process_payment { +sub validate_payment { my $p = shift; my $session = _cache->get($p->{'session_id'}) or return { 'error' => "Can't resume session" }; #better error message - my %return; - my $custnum = $session->{'custnum'}; my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) or return { 'error' => "unknown custnum $custnum" }; + $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/ + or return { 'error' => gettext('illegal_amount') }; + my $amount = $1; + return { error => 'Amount must be greater than 0' } unless $amount > 0; + + $p->{'discount_term'} =~ /^\s*(\d*)\s*$/ + or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} }; + my $discount_term = $1; + $p->{'payname'} =~ /^([\w \,\.\-\']+)$/ or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} }; my $payname = $1; @@ -416,6 +765,7 @@ sub process_payment { or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} }; my $paybatch = $1; + $p->{'payby'} ||= 'CARD'; $p->{'payby'} =~ /^([A-Z]{4})$/ or return { 'error' => "illegal_payby " . $p->{'payby'} }; my $payby = $1; @@ -440,18 +790,20 @@ sub process_payment { $payinfo = $p->{'payinfo'}; + #more intelligent mathing will be needed here if you change + #card_masking_method and don't remove existing paymasks $payinfo = $cust_main->payinfo if $cust_main->paymask eq $payinfo; $payinfo =~ s/\D//g; - $payinfo =~ /^(\d{13,16})$/ + $payinfo =~ /^(\d{13,16}|\d{8,9})$/ or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo $payinfo = $1; validate($payinfo) or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo return { 'error' => gettext('unknown_card_type') } - if cardtype($payinfo) eq "Unknown"; + if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown"; if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) { if ( cardtype($payinfo) eq 'American Express card' ) { @@ -470,45 +822,226 @@ sub process_payment { } my %payby2fields = ( - 'CARD' => [ qw( paystart_month paystart_year payissue address1 address2 city state zip payip ) ], + 'CARD' => [ qw( paystart_month paystart_year payissue payip + address1 address2 city state zip country ) ], 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ], ); - my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $p->{'amount'}, - 'quiet' => 1, - 'payinfo' => $payinfo, - 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01', - 'payname' => $payname, - 'paybatch' => $paybatch, - 'paycvv' => $paycvv, - map { $_ => $p->{$_} } @{ $payby2fields{$payby} } + my $card_type = ''; + $card_type = cardtype($payinfo) if $payby eq 'CARD'; + + { + 'cust_main' => $cust_main, #XXX or just custnum?? + 'amount' => $amount, + 'payby' => $payby, + 'payinfo' => $payinfo, + 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ), + 'card_type' => $card_type, + 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01', + 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'}, + 'payname' => $payname, + 'paybatch' => $paybatch, #this doesn't actually do anything + 'paycvv' => $paycvv, + 'payname' => $payname, + 'discount_term' => $discount_term, + 'pkgnum' => $session->{'pkgnum'}, + map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} }, + qw( save auto ), + ) + }; + +} + +sub store_payment { + my $p = shift; + + my $validate = validate_payment($p); + return $validate if $validate->{'error'}; + + my $conf = new FS::Conf; + my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #? + _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout ); + + +{ map { $_=>$validate->{$_} } + qw( card_type paymask payname paydate_pretty amount ) + }; + +} + +sub process_stored_payment { + my $p = shift; + + my $session_id = $p->{'session_id'}; + + my $payment_info = _cache->get( "payment_$session_id" ) + or return { 'error' => "Can't resume session" }; #better error message + + do_process_payment($payment_info); + +} + +sub process_payment { + my $p = shift; + + my $payment_info = validate_payment($p); + return $payment_info if $payment_info->{'error'}; + + do_process_payment($payment_info); + +} + +sub do_process_payment { + my $validate = shift; + + my $cust_main = $validate->{'cust_main'}; + + my $amount = delete $validate->{'amount'}; + my $paynum = ''; + + my $payby = delete $validate->{'payby'}; + + my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount, + 'quiet' => 1, + 'selfservice' => 1, + 'paynum_ref' => \$paynum, + %$validate, ); return { 'error' => $error } if $error; $cust_main->apply_payments; - if ( $p->{'save'} ) { + if ( $validate->{'save'} ) { my $new = new FS::cust_main { $cust_main->hash }; - if ($payby eq 'CARD' || $payby eq 'DCRD') { - $new->set( $_ => $p->{$_} ) + if ($validate->{'payby'} eq 'CARD' || $validate->{'payby'} eq 'DCRD') { + $new->set( $_ => $validate->{$_} ) foreach qw( payname paystart_month paystart_year payissue payip - address1 address2 city state zip payinfo ); - $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' ); + address1 address2 city state zip country ); + $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' ); } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') { - $new->set( $_ => $p->{$_} ) + $new->set( $_ => $validate->{$_} ) foreach qw( payname payip paytype paystate stateid stateid_state ); - $new->set( 'payinfo' => $payinfo ); - $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' ); + $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' ); } - $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' ); + $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} ); + $new->set( 'paydate' => $validate->{'paydate'} ); my $error = $new->replace($cust_main); - return { 'error' => $error } if $error; - $cust_main = $new; + if ( $error ) { + #no, this causes customers to process their payments again + #return { 'error' => $error }; + #XXX just warn verosely for now so i can figure out how these happen in + # the first place, eventually should redirect them to the "change + #address" page but indicate the payment did process?? + delete($validate->{'payinfo'}); #don't want to log this! + warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n". + "NEW: ". Dumper($new)."\n". + "OLD: ". Dumper($cust_main)."\n". + "PACKET: ". Dumper($validate)."\n"; + #} else { + #not needed... + #$cust_main = $new; + } } - return { 'error' => '' }; + my $cust_pay = ''; + my $receipt_html = ''; + if ($paynum) { + # currently supported for realtime CC only; send receipt data to SS + $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } ); + if($cust_pay) { + $receipt_html = qq! + + + + + + + + + + + + + + + + + + + + + + + + +
Payment#! . $cust_pay->paynum . qq!
Date! . + time2str("%a %b %o, %Y %r", $cust_pay->_date) + . qq!
Amount! . sprintf('%.2f', $cust_pay->paid) . qq!
Payment method! . $cust_pay->payby_name .' #'. $cust_pay->paymask + . qq!
+!; + } + } + + if ( $cust_pay ) { + + my($gw, $auth, $order) = split(':', $cust_pay->paybatch); + + return { + 'error' => '', + 'amount' => sprintf('%.2f', $cust_pay->paid), + 'date' => $cust_pay->_date, + 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date), + 'time_pretty' => time2str('%T', $cust_pay->_date), + 'auth_num' => $auth, + 'order_num' => $order, + 'receipt_html' => $receipt_html, + }; + + } else { + + return { + 'error' => '', + 'receipt_html' => '', + }; + + } + +} + +sub realtime_collect { + my $p = shift; + + my $session = _cache->get($p->{'session_id'}) + or return { 'error' => "Can't resume session" }; #better error message + + my $custnum = $session->{'custnum'}; + + my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) + or return { 'error' => "unknown custnum $custnum" }; + + my $amount; + if ( $p->{'amount'} ) { + $amount = $p->{'amount'}; + } + elsif ( $session->{'pkgnum'} ) { + $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} ); + } + else { + $amount = $cust_main->balance; + } + + my $error = $cust_main->realtime_collect( + 'method' => $p->{'method'}, + 'amount' => $amount, + 'pkgnum' => $session->{'pkgnum'}, + 'session_id' => $p->{'session_id'}, + 'apply' => 1, + 'selfservice'=> 1, + ); + return { 'error' => $error } unless ref( $error ); + + return { 'error' => '', amount => $amount, %$error }; } sub process_payment_order_pkg { @@ -520,6 +1053,15 @@ sub process_payment_order_pkg { order_pkg($p); } +sub process_payment_order_renew { + my $p = shift; + + my $hr = process_payment($p); + return $hr if $hr->{'error'}; + + order_renew($p); +} + sub process_prepay { my $p = shift; @@ -577,7 +1119,85 @@ sub invoice { return { 'error' => '', 'invnum' => $invnum, 'invoice_text' => join('', $cust_bill->print_text ), - 'invoice_html' => $cust_bill->print_html, + 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ), + }; + +} + +sub invoice_pdf { + my $p = shift; + my $session = _cache->get($p->{'session_id'}) + or return { 'error' => "Can't resume session" }; #better error message + + my $custnum = $session->{'custnum'}; + + my $invnum = $p->{'invnum'}; + + my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum, + 'custnum' => $custnum } ) + or return { 'error' => "Can't find invnum" }; + + #my %return; + + return { 'error' => '', + 'invnum' => $invnum, + 'invoice_pdf' => $cust_bill->print_pdf({ + 'unsquelch_cdr' => 1, + 'locale' => $p->{'locale'}, + }), + }; + +} + +sub legacy_invoice { + my $p = shift; + my $session = _cache->get($p->{'session_id'}) + or return { 'error' => "Can't resume session" }; #better error message + + my $custnum = $session->{'custnum'}; + + my $legacyinvnum = $p->{'legacyinvnum'}; + + my %hash = ( + 'legacyinvnum' => $legacyinvnum, + 'custnum' => $custnum, + ); + + my $legacy_cust_bill = + qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } ) + || qsearchs('legacy_cust_bill', \%hash ) + or return { 'error' => "Can't find legacyinvnum" }; + + #my %return; + + return { 'error' => '', + 'legacyinvnum' => $legacyinvnum, + 'legacyid' => $legacy_cust_bill->legacyid, + 'invoice_html' => $legacy_cust_bill->content_html, + }; + +} + +sub legacy_invoice_pdf { + my $p = shift; + my $session = _cache->get($p->{'session_id'}) + or return { 'error' => "Can't resume session" }; #better error message + + my $custnum = $session->{'custnum'}; + + my $legacyinvnum = $p->{'legacyinvnum'}; + + my $legacy_cust_bill = qsearchs('legacy_cust_bill', { + 'legacyinvnum' => $legacyinvnum, + 'custnum' => $custnum, + }) or return { 'error' => "Can't find legacyinvnum" }; + + #my %return; + + return { 'error' => '', + 'legacyinvnum' => $legacyinvnum, + 'legacyid' => $legacy_cust_bill->legacyid, + 'invoice_pdf' => $legacy_cust_bill->content_pdf, }; } @@ -588,7 +1208,14 @@ sub invoice_logo { #sessioning for this? how do we get the session id to the backend invoice # template so it can add it to the link, blah - my $templatename = $p->{'templatename'}; + my $agentnum = ''; + if ( $p->{'invnum'} ) { + my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } ) + or return { 'error' => 'unknown invnum' }; + $agentnum = $cust_bill->cust_main->agentnum; + } + + my $templatename = $p->{'template'} || $p->{'templatename'}; #false laziness-ish w/view/cust_bill-logo.cgi @@ -602,7 +1229,7 @@ sub invoice_logo { my $filename = "logo$templatename.png"; return { 'error' => '', - 'logo' => $conf->config_binary($filename), + 'logo' => $conf->config_binary($filename, $agentnum), 'content_type' => 'image/png', #should allow gif, jpg too }; } @@ -618,14 +1245,46 @@ sub list_invoices { my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) or return { 'error' => "unknown custnum $custnum" }; - my @cust_bill = $cust_main->cust_bill; + my $conf = new FS::Conf; + + my @legacy_cust_bill = $cust_main->legacy_cust_bill; + + my @cust_bill = grep ! $_->hide, $cust_main->cust_bill; + + my $balance = 0; return { 'error' => '', - 'invoices' => [ map { { 'invnum' => $_->invnum, - '_date' => $_->_date, - } - } @cust_bill - ] + 'balance' => $cust_main->balance, + 'invoices' => [ + map { + my $owed = $_->owed; + $balance += $owed; + +{ 'invnum' => $_->invnum, + '_date' => $_->_date, + 'date' => time2str("%b %o, %Y", $_->_date), + 'date_short' => time2str("%m-%d-%Y", $_->_date), + 'previous' => sprintf('%.2f', ($_->previous)[0]), + 'charged' => sprintf('%.2f', $_->charged), + 'owed' => sprintf('%.2f', $owed), + 'balance' => sprintf('%.2f', $balance), + } + } + @cust_bill + ], + 'legacy_invoices' => [ + map { + +{ 'legacyinvnum' => $_->legacyinvnum, + 'legacyid' => $_->legacyid, + '_date' => $_->_date, + 'date' => time2str("%b %o, %Y", $_->_date), + 'date_short' => time2str("%m-%d-%Y", $_->_date), + 'charged' => sprintf('%.2f', $_->charged), + 'has_content' => ( length($_->content_pdf) + || length($_->content_html) ), + } + } + @legacy_cust_bill + ], }; } @@ -658,15 +1317,52 @@ sub list_pkgs { my $cust_main = qsearchs('cust_main', $search ) or return { 'error' => "unknown custnum $custnum" }; - #return { 'cust_pkg' => [ map { $_->hashref } $cust_main->ncancelled_pkgs ] }; - my $conf = new FS::Conf; + +# the duplication below is necessary: +# 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg +# hashes overwriting each other (setup and no_auto fields). Fixing that is a +# non-backwards-compatible change breaking the software of anyone using the API +# instead of the stock selfservice +# 2. to return cancelled packages as well - for wholesale and non-wholesale + if( $conf->exists('selfservice_server-view-wholesale') ) { + return { 'svcnum' => $session->{'svcnum'}, + 'custnum' => $custnum, + 'cust_pkg' => [ map { + { $_->hash, + part_pkg => [ map $_->hashref, $_->part_pkg ], + part_svc => + [ map $_->hashref, $_->available_part_svc ], + cust_svc => + [ map { my $ref = { $_->hash, + label => [ $_->label ], + }; + $ref->{_password} = $_->svc_x->_password + if $context eq 'agent' + && $conf->exists('agent-showpasswords') + && $_->part_svc->svcdb eq 'svc_acct'; + $ref; + } $_->cust_svc + ], + }; + } $cust_main->cust_pkg + ], + 'small_custview' => + small_custview( $cust_main, $conf->config('countrydefault') ), + 'wholesale_view' => 1, + 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ], + 'date_format' => $conf->config('date_format') || '%m/%d/%Y', + 'lnp' => $conf->exists('svc_phone-lnp'), + }; + } { 'svcnum' => $session->{'svcnum'}, 'custnum' => $custnum, 'cust_pkg' => [ map { - { $_->hash, + my $primary_cust_svc = $_->primary_cust_svc; + +{ $_->hash, $_->part_pkg->hash, + status => $_->status, part_svc => [ map $_->hashref, $_->available_part_svc ], cust_svc => @@ -677,9 +1373,21 @@ sub list_pkgs { if $context eq 'agent' && $conf->exists('agent-showpasswords') && $_->part_svc->svcdb eq 'svc_acct'; + $ref->{svchash} = { $_->svc_x->hash } if + $_->part_svc->svcdb eq 'svc_phone'; + $ref->{svchash}->{svcpart} = $_->part_svc->svcpart + if $_->part_svc->svcdb eq 'svc_phone'; # hack $ref; } $_->cust_svc ], + primary_cust_svc => + $primary_cust_svc + ? { $primary_cust_svc->hash, + label => [ $primary_cust_svc->label ], + finger => $primary_cust_svc->svc_x->finger, #uuh + $primary_cust_svc->part_svc->hash, + } + : {}, #'' ? }; } $cust_main->ncancelled_pkgs ], @@ -689,59 +1397,273 @@ sub list_pkgs { } -sub list_svcs { +sub list_svcs { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $search = { 'custnum' => $custnum }; + $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent'; + my $cust_main = qsearchs('cust_main', $search ) + or return { 'error' => "unknown custnum $custnum" }; + + my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || ''; + if ( ! $pkgnum && $p->{'svcnum'} ) { + my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } ); + $pkgnum = $cust_svc->pkgnum if $cust_svc; + } + + my @cust_svc = (); + #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) { + foreach my $cust_pkg ( $p->{'ncancelled'} + ? $cust_main->ncancelled_pkgs + : $cust_main->unsuspended_pkgs ) { + next if $pkgnum && $cust_pkg->pkgnum != $pkgnum; + push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context + } + if ( $p->{'svcdb'} ) { + my $svcdb = ref($p->{'svcdb'}) eq 'HASH' + ? $p->{'svcdb'} + : ref($p->{'svcdb'}) eq 'ARRAY' + ? { map { $_=>1 } @{ $p->{'svcdb'} } } + : { $p->{'svcdb'} => 1 }; + @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc + } + + #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username } + # @svc_x; + + my $conf = new FS::Conf; + + { + 'svcnum' => $session->{'svcnum'}, + 'custnum' => $custnum, + 'date_format' => $conf->config('date_format') || '%m/%d/%Y', + 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'), + 'svcs' => [ + map { + my $svc_x = $_->svc_x; + my($label, $value) = $_->label; + my $svcdb = $_->part_svc->svcdb; + my $cust_pkg = $_->cust_pkg; + my $part_pkg = $cust_pkg->part_pkg; + + my %hash = ( + 'svcnum' => $_->svcnum, + 'svcdb' => $svcdb, + 'label' => $label, + 'value' => $value, + 'pkg_status' => $cust_pkg->status, + ); + + if ( $svcdb eq 'svc_acct' ) { + %hash = ( + %hash, + 'username' => $svc_x->username, + 'email' => $svc_x->email, + 'finger' => $svc_x->finger, + 'seconds' => $svc_x->seconds, + 'upbytes' => display_bytecount($svc_x->upbytes), + 'downbytes' => display_bytecount($svc_x->downbytes), + 'totalbytes' => display_bytecount($svc_x->totalbytes), + + 'recharge_amount' => $part_pkg->option('recharge_amount',1), + 'recharge_seconds' => $part_pkg->option('recharge_seconds',1), + 'recharge_upbytes' => + display_bytecount($part_pkg->option('recharge_upbytes',1)), + 'recharge_downbytes' => + display_bytecount($part_pkg->option('recharge_downbytes',1)), + 'recharge_totalbytes' => + display_bytecount($part_pkg->option('recharge_totalbytes',1)), + # more... + ); + + } elsif ( $svcdb eq 'svc_dsl' ) { + $hash{'phonenum'} = $svc_x->phonenum; + if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) { + $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last'); + $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')' + if $svc_x->company; + } else { + $hash{'name'} = $cust_main->name; + } + } + # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) { + # %hash = ( + # %hash, + # ); + #} + + \%hash; + } + @cust_svc + ], + }; + +} + +sub _customer_svc_x { + my($custnum, $svcnum, $table) = (shift, shift, shift); + my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum }; + + $custnum =~ /^(\d+)$/ or die "illegal custnum"; + my $search = " AND custnum = $1"; + #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent'; + + qsearchs( { + 'table' => ($table || 'svc_acct'), + 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '. + 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#. + #'LEFT JOIN cust_main USING ( custnum ) ', + 'hashref' => $hashref, + 'extra_sql' => $search, #important + } ); + +} + +sub svc_status_html { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + #XXX only svc_dsl for now + my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl') + or return { 'error' => "Service not found" }; + + my $html = $svc_x->getstatus_html; + + return { 'html' => $html }; + +} + +sub acct_forward_info { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $svc_forward = _customer_svc_x( $custnum, + { 'srcsvc' => $p->{'svcnum'} }, + 'svc_forward', + ) + or return { 'error' => '', + 'dst' => '', + }; + + return { 'error' => '', + 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email, + }; + +} + +sub process_acct_forward { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $old = _customer_svc_x( $custnum, + { 'srcsvc' => $p->{'svcnum'} }, + 'svc_forward', + ); + + if ( $p->{'dst'} eq '' ) { + if ( $old ) { + my $error = $old->delete; + return { 'error' => $error }; + } + return { 'error' => '' }; + } + + my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'}, + 'dst' => $p->{'dst'}, + }; + + my $error; + if ( $old ) { + $new->svcnum($old->svcnum); + $error = $new->replace($old); + } else { + $error = $new->insert; + } + + return { 'error' => $error }; + +} + +sub list_dsl_devices { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' ) + or return { 'error' => "Service not found" }; + + return { + 'devices' => [ map { + +{ 'mac_addr' => $_->mac_addr }; + } $svc_dsl->dsl_device + ], + }; + +} + +sub add_dsl_device { my $p = shift; my($context, $session, $custnum) = _custoragent_session_custnum($p); return { 'error' => $session } if $context eq 'error'; - my $search = { 'custnum' => $custnum }; - $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent'; - my $cust_main = qsearchs('cust_main', $search ) - or return { 'error' => "unknown custnum $custnum" }; + my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' ) + or return { 'error' => "Service not found" }; - my @cust_svc = (); - #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) { - foreach my $cust_pkg ( $p->{'ncancelled'} - ? $cust_main->ncancelled_pkgs - : $cust_main->unsuspended_pkgs ) { - push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context - } - @cust_svc = grep { $_->part_svc->svcdb eq $p->{'svcdb'} } @cust_svc - if $p->{'svcdb'}; + return { 'error' => 'No MAC address supplied' } + unless length($p->{'mac_addr'}); - #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username } - # @svc_x; + my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum, + 'mac_addr' => scalar($p->{'mac_addr'}), + }; + my $error = $dsl_device->insert; + return { 'error' => $error }; - { - #no#'svcnum' => $session->{'svcnum'}, - 'custnum' => $custnum, - 'svcs' => [ map { - my $svc_x = $_->svc_x; - my($label, $value) = $_->label; - my $part_pkg = $svc_x->cust_svc->cust_pkg->part_pkg; - - { 'svcnum' => $_->svcnum, - 'label' => $label, - 'value' => $value, - 'username' => $svc_x->username, - 'email' => $svc_x->email, - 'seconds' => $svc_x->seconds, - 'upbytes' => FS::UI::bytecount::display_bytecount($svc_x->upbytes), - 'downbytes' => FS::UI::bytecount::display_bytecount($svc_x->downbytes), - 'totalbytes'=> FS::UI::bytecount::display_bytecount($svc_x->totalbytes), - 'recharge_amount' => $part_pkg->option('recharge_amount', 1), - 'recharge_seconds' => $part_pkg->option('recharge_seconds', 1), - 'recharge_upbytes' => FS::UI::bytecount::display_bytecount($part_pkg->option('recharge_upbytes', 1)), - 'recharge_downbytes' => FS::UI::bytecount::display_bytecount($part_pkg->option('recharge_downbytes', 1)), - 'recharge_totalbytes' => FS::UI::bytecount::display_bytecount($part_pkg->option('recharge_totalbytes', 1)), - # more... - }; - } - @cust_svc - ], - }; +} + +sub delete_dsl_device { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' ) + or return { 'error' => "Service not found" }; + + my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum, + 'mac_addr' => scalar($p->{'mac_addr'}), + } + ) + or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} }; + my $error = $dsl_device->delete; + return { 'error' => $error }; + +} + +sub port_graph { + my $p = shift; + _usage_details( \&_port_graph, $p, + 'svcdb' => 'svc_port', + ); +} + +sub _port_graph { + my($svc_port, $begin, $end) = @_; + my @usage = (); + my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end ); + push @usage, { 'png' => $pngOrError }; + (@usage); } sub _list_svc_usage { @@ -749,9 +1671,8 @@ sub _list_svc_usage { my @usage = (); foreach my $part_export ( map { qsearch ( 'part_export', { 'exporttype' => $_ } ) } - qw (sqlradius sqlradius_withdomain') + qw( sqlradius sqlradius_withdomain ) ) { - push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) }; } (@usage); @@ -784,29 +1705,50 @@ sub list_support_usage { _usage_details(\&_list_support_usage, @_); } +sub _list_cdr_usage { + my($svc_phone, $begin, $end) = @_; + map [ $_->downstream_csv('format' => 'default', 'keeparray' => 1) ], #XXX config for format + $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, ); +} + +sub list_cdr_usage { + my $p = shift; + _usage_details( \&_list_cdr_usage, $p, + 'svcdb' => 'svc_phone', + ); +} + sub _usage_details { - my ($callback, $p) = (shift,shift); + my($callback, $p, %opt) = @_; my($context, $session, $custnum) = _custoragent_session_custnum($p); return { 'error' => $session } if $context eq 'error'; my $search = { 'svcnum' => $p->{'svcnum'} }; $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent'; - my $svc_acct = qsearchs ( 'svc_acct', $search ); + + my $svcdb = $opt{'svcdb'} || 'svc_acct'; + + my $svc_x = qsearchs( $svcdb, $search ); return { 'error' => 'No service selected in list_svc_usage' } - unless $svc_acct; + unless $svc_x; - my $freq = $svc_acct->cust_svc->cust_pkg->part_pkg->freq; - my $start = $svc_acct->cust_svc->cust_pkg->setup; - #my $end = $svc_acct->cust_svc->cust_pkg->bill; # or time? - my $end = time; + my $header = $svcdb eq 'svc_phone' + ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX + : []; - unless($p->{beginning}){ - $p->{beginning} = $svc_acct->cust_svc->cust_pkg->last_bill; - $p->{ending} = $end; + my $cust_pkg = $svc_x->cust_svc->cust_pkg; + my $freq = $cust_pkg->part_pkg->freq; + my $start = $cust_pkg->setup; + #my $end = $cust_pkg->bill; # or time? + my $end = time; + + unless ( $p->{beginning} ) { + $p->{beginning} = $cust_pkg->last_bill; + $p->{ending} = $end; } - my (@usage) = &$callback($svc_acct,$p->{beginning},$p->{ending}); + my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending}); #kinda false laziness with FS::cust_main::bill, but perhaps #we should really change this bit to DateTime and DateTime::Duration @@ -849,6 +1791,7 @@ sub _usage_details { 'ending' => $p->{ending}, 'previous' => ($previous > $start) ? $previous : $start, 'next' => ($next < $end) ? $next : $end, + 'header' => $header, 'usage' => \@usage, }; } @@ -892,7 +1835,9 @@ sub order_pkg { my %fields = ( 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ], 'svc_domain' => [ qw( domain ) ], + 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ], 'svc_external' => [ qw( id title ) ], + 'svc_pbx' => [ qw( id title ) ], ); my $svc_x = "FS::$svcdb"->new( { @@ -900,7 +1845,7 @@ sub order_pkg { map { $_ => $p->{$_} } @{$fields{$svcdb}} } ); - if ( $svcdb eq 'svc_acct' ) { + if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) { my @acct_snarf; my $snarfnum = 1; while ( length($p->{"snarf_machine$snarfnum"}) ) { @@ -930,7 +1875,7 @@ sub order_pkg { tie my %hash, 'Tie::RefHash'; %hash = ( $cust_pkg => \@svc ); #msgcat - $error = $cust_main->order_pkgs( \%hash, '', 'noexport' => 1 ); + $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 ); return { 'error' => $error } if $error; my $conf = new FS::Conf; @@ -949,7 +1894,9 @@ sub order_pkg { $cust_pkg->reexport; } - return { error => '', pkgnum => $cust_pkg->pkgnum }; + my $svcnum = $svc[0] ? $svc[0]->svcnum : ''; + + return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum }; } @@ -1056,7 +2003,7 @@ sub _do_bop_realtime { my $bill_error = $cust_main->bill || $cust_main->apply_payments_and_credits - || $cust_main->collect('realtime' => 1); + || $cust_main->realtime_collect('selfservice' => 1); if ( $cust_main->balance > $old_balance && $cust_main->balance > 0 @@ -1076,6 +2023,103 @@ sub _do_bop_realtime { ''; } +sub renew_info { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) + or return { 'error' => "unknown custnum $custnum" }; + + my @cust_pkg = sort { $a->bill <=> $b->bill } + grep { $_->part_pkg->freq ne '0' } + $cust_main->ncancelled_pkgs; + + #return { 'error' => 'No active packages to renew.' } unless @cust_pkg; + + my $total = $cust_main->balance; + + my @array = map { + my $bill = $_->bill; + $total += $_->part_pkg->base_recur($_, \$bill); + my $renew_date = $_->part_pkg->add_freq($_->bill); + { + 'pkgnum' => $_->pkgnum, + 'amount' => sprintf('%.2f', $total), + 'bill_date' => $_->bill, + 'bill_date_pretty' => time2str('%x', $_->bill), + 'renew_date' => $renew_date, + 'renew_date_pretty' => time2str('%x', $renew_date), + 'expire_date' => $_->expire, + 'expire_date_pretty' => time2str('%x', $_->expire), + }; + } + @cust_pkg; + + return { 'dates' => \@array }; + +} + +sub payment_info_renew_info { + my $p = shift; + my $renew_info = renew_info($p); + my $payment_info = payment_info($p); + return { %$renew_info, + %$payment_info, + }; +} + +sub order_renew { + my $p = shift; + + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) + or return { 'error' => "unknown custnum $custnum" }; + + my $date = $p->{'date'}; + + my $now = time; + + #freeside-daily -n -d $date fs_daily $custnum + $cust_main->bill_and_collect( 'time' => $date, + 'invoice_time' => $now, + 'actual_time' => $now, + 'check_freq' => '1d', + ); + + return { 'error' => '' }; + +} + +sub suspend_pkg { + my $p = shift; + my $session = _cache->get($p->{'session_id'}) + or return { 'error' => "Can't resume session" }; #better error message + + my $custnum = $session->{'custnum'}; + + my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } ) + or return { 'error' => "unknown custnum $custnum" }; + + my $conf = new FS::Conf; + my $reasonnum = + $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum) + or return { 'error' => 'Permission denied' }; + + my $pkgnum = $p->{'pkgnum'}; + + my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum, + 'pkgnum' => $pkgnum, } ) + or return { 'error' => "unknown pkgnum $pkgnum" }; + + my $error = $cust_pkg->suspend(reason => $reasonnum); + return { 'error' => $error }; + +} + sub cancel_pkg { my $p = shift; my $session = _cache->get($p->{'session_id'}) @@ -1092,13 +2136,80 @@ sub cancel_pkg { 'pkgnum' => $pkgnum, } ) or return { 'error' => "unknown pkgnum $pkgnum" }; - my $error = $cust_pkg->cancel( 'quiet'=>1 ); + my $error = $cust_pkg->cancel('quiet' => 1); return { 'error' => $error }; } +sub provision_phone { + my $p = shift; + my @bulkdid; + @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'}; + + if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){ + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} }); + return { 'error' => 'service not found' } unless $svc_phone; + return { 'error' => 'invalid svcnum' } + if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum; + + $svc_phone->email($p->{'email'}) + if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/; + $svc_phone->forwarddst($p->{'forwarddst'}) + if $svc_phone->forwarddst ne $p->{'forwarddst'} + && $p->{'forwarddst'} =~ /^(\d+|)$/; + return { 'error' => $svc_phone->replace }; + } + +# single DID LNP + unless($p->{'lnp'}) { + $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'}); + $p->{'lnp_status'} = "portingin"; + return _provision( 'FS::svc_phone', + [qw(lnp_desired_due_date lnp_other_provider + lnp_other_provider_account phonenum countrycode lnp_status)], + [qw(phonenum countrycode)], + $p, + @_ + ); + } + +# single DID order + unless (scalar(@bulkdid)) { + return _provision( 'FS::svc_phone', + [qw(phonenum countrycode)], + [qw(phonenum countrycode)], + $p, + @_ + ); + } + +# bulk DID order case + my $error; + foreach my $did ( @bulkdid ) { + $did =~ s/[^0-9]//g; + $error = _provision( 'FS::svc_phone', + [qw(phonenum countrycode)], + [qw(phonenum countrycode)], + { + 'pkgnum' => $p->{'pkgnum'}, + 'svcpart' => $p->{'svcpart'}, + 'phonenum' => $did, + 'countrycode' => $p->{'countrycode'}, + 'session_id' => $p->{'session_id'}, + } + ); + return $error if ($error->{'error'} && length($error->{'error'}) > 1); + } + { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} } +} + sub provision_acct { my $p = shift; + warn "provision_acct called\n" + if $DEBUG; return { 'error' => gettext('passwords_dont_match') } if $p->{'_password'} ne $p->{'_password2'}; @@ -1112,6 +2223,8 @@ sub provision_acct { unless ($domains{$p->{'domsvc'}}); } + warn "provision_acct calling _provision\n" + if $DEBUG; _provision( 'FS::svc_acct', [qw(username _password domsvc)], [qw(username _password domsvc)], @@ -1133,6 +2246,8 @@ sub provision_external { sub _provision { my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4); + warn "_provision called for $class\n" + if $DEBUG; my($context, $session, $custnum) = _custoragent_session_custnum($p); return { 'error' => $session } if $context eq 'error'; @@ -1144,27 +2259,42 @@ sub _provision { my $pkgnum = $p->{'pkgnum'}; + warn "searching for custnum $custnum pkgnum $pkgnum\n" + if $DEBUG; my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum, 'pkgnum' => $pkgnum, } ) or return { 'error' => "unknown pkgnum $pkgnum" }; + warn "searching for svcpart ". $p->{'svcpart'}. "\n" + if $DEBUG; my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } ) or return { 'error' => "unknown svcpart $p->{'svcpart'}" }; + warn "creating $class record\n" + if $DEBUG; my $svc_x = $class->new( { 'pkgnum' => $p->{'pkgnum'}, 'svcpart' => $p->{'svcpart'}, map { $_ => $p->{$_} } @$fields } ); + warn "inserting $class record\n" + if $DEBUG; my $error = $svc_x->insert; - $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum }) - unless $error; - return { 'svc' => $part_svc->svc, - 'error' => $error, - map { $_ => $svc_x->get($_) } @$return_fields - }; + unless ( $error ) { + warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n" + if $DEBUG; + $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum }) + } + + my $return = { 'svc' => $part_svc->svc, + 'error' => $error, + map { $_ => $svc_x->get($_) } @$return_fields + }; + warn "_provision returning ". Dumper($return). "\n" + if $DEBUG; + return $return; } @@ -1195,7 +2325,7 @@ sub part_svc_info { my $conf = new FS::Conf; - return { + my $ret = { 'svc' => $part_svc->svc, 'svcdb' => $part_svc->svcdb, 'pkgnum' => $pkgnum, @@ -1214,6 +2344,17 @@ sub part_svc_info { }; + if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ + && $ret->{'svcdb'} eq 'svc_phone') { + $ret->{'svcnum'} = $p->{'svcnum'}; + my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} }); + if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) { + $ret->{'email'} = $svc_phone->email; + $ret->{'forwarddst'} = $svc_phone->forwarddst; + } + } + + $ret; } sub unprovision_svc { @@ -1272,6 +2413,11 @@ sub myaccount_passwd { } ) or return { 'error' => "Service not found" }; + if ( exists($p->{'old_password'}) ) { + return { 'error' => "Incorrect password." } + unless $svc_acct->check_password($p->{'old_password'}); + } + $svc_acct->_password($p->{'new_password'}); my $error = $svc_acct->replace(); @@ -1284,6 +2430,399 @@ sub myaccount_passwd { } +sub reset_passwd { + my $p = shift; + + my $conf = new FS::Conf; + my $verification = $conf->config('selfservice-password_reset_verification') + or return { 'error' => 'Password resets disabled' }; + + my $username = $p->{'username'}; + + my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } ) + or return { 'error' => 'Account not found' }; + + my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'}, + 'domsvc' => $svc_domain->svcnum } + ) + or return { 'error' => 'Account not found' }; + + my $cust_pkg = $svc_acct->cust_svc->cust_pkg + or return { 'error' => 'Account not found' }; + + my $cust_main = $cust_pkg->cust_main; + + my %verify = ( + 'paymask' => sub { + my( $p, $cust_main ) = @_; + $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/ + && $p->{'paymask'} eq substr($cust_main->paymask, -4) + }, + 'amount' => sub { + my( $p, $cust_main ) = @_; + my $cust_pay = qsearchs({ + 'table' => 'cust_pay', + 'hashref' => { 'custnum' => $cust_main->custnum }, + 'order_by' => 'ORDER BY _date DESC LIMIT 1', + }) + or return 0; + + $p->{'amount'} == $cust_pay->paid; + }, + 'zip' => sub { + my( $p, $cust_main ) = @_; + $p->{'zip'} eq $cust_main->zip + || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip ); + }, + ); + + foreach my $verify ( split(',', $verification) ) { + + &{ $verify{$verify} }( $p, $cust_main ) + or return { 'error' => 'Account not found' }; + + } + + #okay, we're verified, now create a unique session + + my $reset_session = { + 'svcnum' => $svc_acct->svcnum, + }; + + my $timeout = '1 hour'; #? + + my $reset_session_id; + do { + $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$)) + } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case + + _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout ); + + #email it + + my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum); + #die "selfservice-password_reset_msgnum unset" unless $msgnum; + return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum; + my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } ); + my $error = $msg_template->send( 'cust_main' => $cust_main, + 'object' => $svc_acct, + 'substitutions' => { + 'session_id' => $reset_session_id, + } + ); + if ( $error ) { + return { 'error' => $error }; #???? + } + + return { 'error' => '' }; +} + +sub check_reset_passwd { + my $p = shift; + + my $conf = new FS::Conf; + my $verification = $conf->config('selfservice-password_reset_verification') + or return { 'error' => 'Password resets disabled' }; + + my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'}) + or return { 'error' => "Can't resume session" }; #better error message + + my $svcnum = $reset_session->{'svcnum'}; + + my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } ) + or return { 'error' => "Service not found" }; + + return { 'error' => '', + 'username' => $svc_acct->username, + }; + +} + +sub process_reset_passwd { + my $p = shift; + + my $conf = new FS::Conf; + my $verification = $conf->config('selfservice-password_reset_verification') + or return { 'error' => 'Password resets disabled' }; + + return { 'error' => "New passwords don't match." } + if $p->{'new_password'} ne $p->{'new_password2'}; + + return { 'error' => 'Enter new password' } + unless length($p->{'new_password'}); + + my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'}) + or return { 'error' => "Can't resume session" }; #better error message + + my $svcnum = $reset_session->{'svcnum'}; + + my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } ) + or return { 'error' => "Service not found" }; + + $svc_acct->_password($p->{'new_password'}); + my $error = $svc_acct->replace(); + + my($label, $value) = $svc_acct->cust_svc->label; + + return { 'error' => $error, + #'label' => $label, + #'value' => $value, + }; + +} + +sub create_ticket { + my $p = shift; + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + warn "$me create_ticket: initializing ticket system\n" if $DEBUG; + FS::TicketSystem->init(); + + my $conf = new FS::Conf; + my $queue = $p->{'queue'} + || $conf->config('ticket_system-selfservice_queueid') + || $conf->config('ticket_system-default_queueid'); + + warn "$me create_ticket: creating ticket\n" if $DEBUG; + my $err_or_ticket = FS::TicketSystem->create_ticket( + '', #create RT session based on FS CurrentUser (fs_selfservice) + 'queue' => $queue, + 'custnum' => $custnum, + 'svcnum' => $session->{'svcnum'}, + map { $_ => $p->{$_} } qw( requestor cc subject message mime_type ) + ); + + if ( ref($err_or_ticket) ) { + warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n" + if $DEBUG; + return { 'error' => '', + 'ticket_id' => $err_or_ticket->id, + }; + } else { + warn "$me create_ticket: unsuccessful: $err_or_ticket\n" + if $DEBUG; + return { 'error' => $err_or_ticket }; + } + + +} + +sub did_report { + my $p = shift; + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + return { error => 'requested format not implemented' } + unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls'); + + my $conf = new FS::Conf; + my $age_threshold = 0; + $age_threshold = time() - $conf->config('selfservice-recent-did-age') + if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age')); + + my $search = { 'custnum' => $custnum }; + $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent'; + my $cust_main = qsearchs('cust_main', $search ) + or return { 'error' => "unknown custnum $custnum" }; + +# does it make more sense to just run one sql query for this instead of all the +# insanity below? would increase performance greately for large data sets? + my @svc_phone = (); + foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) { + my @part_svc = $cust_pkg->part_svc; + foreach my $part_svc ( @part_svc ) { + if($part_svc->svcdb eq 'svc_phone'){ + my @cust_pkg_svc = @{$part_svc->cust_pkg_svc}; + foreach my $cust_pkg_svc ( @cust_pkg_svc ) { + push @svc_phone, $cust_pkg_svc->svc_x + if $cust_pkg_svc->date_inserted >= $age_threshold; + } + } + } + } + + my $csv; + my $xls; + my($xls_r,$xls_c) = (0,0); + my $xls_workbook; + my $content = ''; + my @fields = qw( countrycode phonenum pin sip_password phone_name ); + if($p->{'format'} eq 'csv') { + $csv = new Text::CSV_XS { 'always_quote' => 1, + 'eol' => "\n", + }; + return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields); + $content .= $csv->string; + } + elsif($p->{'format'} eq 'xls') { + my $XLS1 = new IO::Scalar \$content; + $xls_workbook = Spreadsheet::WriteExcel->new($XLS1) + or return { 'error' => "Error opening .xls file: $!" }; + $xls = $xls_workbook->add_worksheet('DIDs'); + foreach ( @fields ) { + $xls->write(0,$xls_c++,$_); + } + $xls_r++; + } + + foreach my $svc_phone ( @svc_phone ) { + my @cols = map { $svc_phone->$_ } @fields; + if($p->{'format'} eq 'csv') { + return { 'error' => 'Unable to create CSV' } + unless $csv->combine(@cols); + $content .= $csv->string; + } + elsif($p->{'format'} eq 'xls') { + $xls_c = 0; + foreach ( @cols ) { + $xls->write($xls_r,$xls_c++,$_); + } + $xls_r++; + } + } + + $xls_workbook->close() if $p->{'format'} eq 'xls'; + + { content => $content, format => $p->{'format'}, }; +} + +sub get_ticket { + my $p = shift; + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + warn "$me get_ticket: initializing ticket system\n" if $DEBUG; + FS::TicketSystem->init(); + return { 'error' => 'get_ticket configuration error' } + if $FS::TicketSystem::system ne 'RT_Internal'; + + # check existence and ownership as part of this + warn "$me get_ticket: fetching ticket\n" if $DEBUG; + my $rt_session = FS::TicketSystem->session(''); + my $Ticket = FS::TicketSystem->get_ticket_object( + $rt_session, + ticket_id => $p->{'ticket_id'}, + custnum => $custnum + ); + return { 'error' => 'ticket not found' } if !$Ticket; + + if ( length( $p->{'subject'} || '' ) ) { + # subject change + if ( $p->{'subject'} ne $Ticket->Subject ) { + my ($val, $msg) = $Ticket->SetSubject($p->{'subject'}); + return { 'error' => "unable to set subject: $msg" } if !$val; + } + } + + if(length($p->{'reply'})) { + my @err_or_res = FS::TicketSystem->correspond_ticket( + $rt_session, + 'ticket_id' => $p->{'ticket_id'}, + 'content' => $p->{'reply'}, + ); + + return { 'error' => 'unable to reply to ticket' } + unless ( $err_or_res[0] != 0 && defined $err_or_res[2] ); + } + + warn "$me get_ticket: getting ticket history\n" if $DEBUG; + my $err_or_ticket = FS::TicketSystem->get_ticket( + $rt_session, + 'ticket_id' => $p->{'ticket_id'}, + ); + + if ( !ref($err_or_ticket) ) { # there is no way this should ever happen + warn "$me get_ticket: unsuccessful: $err_or_ticket\n" + if $DEBUG; + return { 'error' => $err_or_ticket }; + } + + my @custs = @{$err_or_ticket->{'custs'}}; + my @txns = @{$err_or_ticket->{'txns'}}; + my @filtered_txns; + + # superseded by check in get_ticket_object + #return { 'error' => 'invalid ticket requested' } + #unless grep($_ eq $custnum, @custs); + + foreach my $txn ( @txns ) { + push @filtered_txns, $txn + if ($txn->{'type'} eq 'EmailRecord' + || $txn->{'type'} eq 'Correspond' + || $txn->{'type'} eq 'Create'); + } + + warn "$me get_ticket: successful: \n" + if $DEBUG; + return { 'error' => '', + 'transactions' => \@filtered_txns, + 'ticket_fields' => $err_or_ticket->{'fields'}, + 'ticket_id' => $p->{'ticket_id'}, + }; +} + +sub adjust_ticket_priority { + my $p = shift; + my($context, $session, $custnum) = _custoragent_session_custnum($p); + return { 'error' => $session } if $context eq 'error'; + + warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG; + FS::TicketSystem->init; + my $ss_priority = FS::TicketSystem->selfservice_priority; + + return { 'error' => 'adjust_ticket_priority configuration error' } + if $FS::TicketSystem::system ne 'RT_Internal' + or !$ss_priority; + + my $values = $p->{'values'}; #hashref, id => priority value + my %ticket_error; + + foreach my $id (keys %$values) { + warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG; + my $Ticket = FS::TicketSystem->get_ticket_object('', + 'ticket_id' => $id, + 'custnum' => $custnum, + ); + if ( !$Ticket ) { + $ticket_error{$id} = 'ticket not found'; + next; + } + + # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem? + # We're not going to implement it for RT_External. + my $old_value = $Ticket->FirstCustomFieldValue($ss_priority); + my $new_value = $values->{$id}; + next if $old_value eq $new_value; + + warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG; + + # AddCustomFieldValue works fine (replacing any existing value) if it's + # a single-valued custom field, which it should be. If it's not, you're + # doing something wrong. + my ($val, $msg); + if ( length($new_value) ) { + ($val, $msg) = $Ticket->AddCustomFieldValue( + Field => $ss_priority, + Value => $new_value, + ); + } + else { + ($val, $msg) = $Ticket->DeleteCustomFieldValue( + Field => $ss_priority, + Value => $old_value, + ); + } + + $ticket_error{$id} = $msg if !$val; + warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val; + } + return { 'error' => '', + 'ticket_error' => \%ticket_error, + %{ customer_info($p) } # send updated customer info back + } +} + #-- sub _custoragent_session_custnum { @@ -1308,6 +2847,7 @@ sub _custoragent_session_custnum { $custnum = $p->{'custnum'}; } else { + $context = 'error'; return ( 'error' => "Can't resume session" ); #better error message }