'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
qw( head body_header body_footer company_address ) ),
+ 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
+ 'main.php Home
+
+ services.php Services
+ services.php My Services
+ services_new.php Order a new service
+
+ personal.php Profile
+ personal.php Personal Information
+ password.php Change Password
+
+ payment.php Payments
+ payment_cc.php Credit Card Payment
+ payment_ach.php Electronic Check Payment
+ payment_paypal.php PayPal Payment
+ payment_webpay.php Webpay Payments
+
+ usage.php Usage
+ usage_data.php Data usage
+ usage_cdr.php Call usage
+
+ tickets.php Help Desk
+ tickets.php Open Tickets
+ tickets_resolved.php Resolved Tickets
+ ticket_create.php Create a new ticket
+
+ docs.php FAQs
+
+ logout.php Logout
+ ',
};
_cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
my %return;
my $conf = new FS::Conf;
- if ($conf->exists('cust_main-require_address2')) {
- $return{'require_address2'} = '1';
- }else{
- $return{'require_address2'} = '';
- }
+ $return{'require_address2'} = $conf->exists('cust_main-require_address2');
- if ( $FS::TicketSystem::system ) {
- warn "$me customer_info: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
- }
+# if ( $FS::TicketSystem::system ) {
+# warn "$me customer_info: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# }
if ( $custnum ) { #customer record
+ %return = ( %return, %{ customer_info_short($p) } );
+
+ #redundant with customer_info_short, but we need it for several things below
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
- $return{display_custnum} = $cust_main->display_custnum;
+ my $list_tickets = list_tickets($p);
+ $return{'tickets'} = $list_tickets->{'tickets'};
- if ( $session->{'pkgnum'} ) {
- $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
- #next_bill_date from cust_pkg?
+ if ( $session->{'pkgnum'} ) {
+ #XXX open invoices in the pkg-balances case
} else {
- $return{balance} = $cust_main->balance;
- $return{next_bill_date} = $cust_main->next_bill_date;
- $return{next_bill_date_pretty} =
- $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
- : '(none)';
- }
-
- my @tickets = $cust_main->tickets;
- # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
- if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
- my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
- $return{tickets} = [
- sort {
- (
- ($a->{'_selfservice_priority'} eq '') <=>
- ($b->{'_selfservice_priority'} eq '')
- ) ||
- ( $dir *
- ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
- )
- } @tickets
- ];
- }
- else {
- $return{tickets} = \@tickets;
- }
-
- unless ( $session->{'pkgnum'} ) {
my @open = map {
{
invnum => $_->invnum,
time2str('%m/%d/%Y', $return{'last_invoice_date'} );
}
- $return{countrydefault} = scalar($conf->config('countrydefault'));
-
+ #customer_info_short always has nobalance on..
$return{small_custview} =
small_custview( $cust_main,
$return{countrydefault},
( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
);
- $return{name} = $cust_main->first. ' '. $cust_main->get('last');
-
$return{has_ship_address} = $cust_main->has_ship_address;
$return{status} = $cust_main->status;
$return{statuscolor} = $cust_main->statuscolor;
- for (@cust_main_editable_fields) {
- $return{$_} = $cust_main->get($_);
- }
-
- for (@location_editable_fields) {
- $return{$_} = $cust_main->bill_location->get($_);
- $return{'ship_'.$_} = $cust_main->ship_location->get($_);
- }
- $return{has_ship_address} = $cust_main->has_ship_address;
# compatibility: some places in selfservice use this to determine
# if there's a ship address
if ( $return{has_ship_address} ) {
$return{ship_first} = $cust_main->first;
}
- if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
- $return{payinfo} = $cust_main->paymask;
- @return{'month', 'year'} = $cust_main->paydate_monthyear;
- }
-
- $return{'invoicing_list'} =
- join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
- $return{'postal_invoicing'} =
- 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
-
if (scalar($conf->config('support_packages'))) {
my @support_services = ();
foreach ($cust_main->support_services) {
$return{discount_terms_hash} = { $cust_main->discount_terms_hash };
}
- if ( $session->{'svcnum'} ) {
- my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
- $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
- $return{'svcnum'} = $session->{'svcnum'};
- }
-
} elsif ( $session->{'svcnum'} ) { #no customer record
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
$return{display_custnum} = $cust_main->display_custnum;
+ if ( $session->{'pkgnum'} ) {
+ $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ #next_bill_date from cust_pkg?
+ } else {
+ $return{balance} = $cust_main->balance;
+ $return{next_bill_date} = $cust_main->next_bill_date;
+ $return{next_bill_date_pretty} =
+ $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
+ : '(none)';
+ }
+
$return{countrydefault} = scalar($conf->config('countrydefault'));
$return{small_custview} =
@return{'month', 'year'} = $cust_main->paydate_monthyear;
}
+ my @invoicing_list = $cust_main->invoicing_list;
$return{'invoicing_list'} =
- join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
- #$return{'postal_invoicing'} =
- # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
+ join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
+ $return{'postal_invoicing'} =
+ 0 < ( grep { $_ eq 'POST' } @invoicing_list );
if ( $session->{'svcnum'} ) {
my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
my $primary_cust_svc = $_->primary_cust_svc;
+{ $_->hash,
$_->part_pkg->hash,
- pkg_label => $_->pkg_locale,
- status => $_->status,
+ pkg_label => $_->pkg_locale,
+ status => $_->status,
+ statuscolor => $_->statuscolor,
part_svc =>
[ map { $_->hashref }
grep { $_->selfservice_access ne 'hidden' }
],
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
+ 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
};
}
}
+sub list_tickets {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my @tickets = ();
+ if ( $session->{'pkgnum'} ) {
+
+ #tickets for specific service with pkg-balances on
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $session->{'pkgnum'} })
+ or return { 'error' => 'unknown package' };
+ foreach my $cust_svc ( $cust_pkg->cust_svc ) {
+ push @tickets, $cust_svc->tickets( $p->{status} );
+ }
+
+ } else {
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ @tickets = $cust_main->tickets( $p->{status} );
+ }
+
+ # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
+ if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
+ my $conf = new FS::Conf;
+ my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
+ +{ tickets => [
+ sort {
+ (
+ ($a->{'_selfservice_priority'} eq '') <=>
+ ($b->{'_selfservice_priority'} eq '')
+ ) ||
+ ( $dir *
+ ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
+ )
+ } @tickets
+ ]
+ };
+ } else {
+ +{ tickets => \@tickets };
+ }
+
+}
+
sub create_ticket {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
+# warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
my $conf = new FS::Conf;
my $queue = $p->{'queue'}
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
- return { 'error' => 'get_ticket configuration error' }
- if $FS::TicketSystem::system ne 'RT_Internal';
+# warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# return { 'error' => 'get_ticket configuration error' }
+# if $FS::TicketSystem::system ne 'RT_Internal';
# check existence and ownership as part of this
warn "$me get_ticket: fetching ticket\n" if $DEBUG;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init;
+# warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init;
my $ss_priority = FS::TicketSystem->selfservice_priority;
return { 'error' => 'adjust_ticket_priority configuration error' }
projects / freeside.git / blobdiff