use strict;
use vars qw( $cache $DEBUG $me );
use subs qw( _cache _provision );
+use IO::Scalar;
use Data::Dumper;
use Digest::MD5 qw(md5_hex);
use Date::Format;
-use Business::CreditCard;
use Time::Duration;
use Time::Local qw(timelocal_nocheck);
+use Business::CreditCard;
+use HTML::Entities;
+use Text::CSV_XS;
+use Spreadsheet::WriteExcel;
+use OLE::Storage_Lite;
use FS::UI::Web::small_custview qw(small_custview); #less doh
use FS::UI::Web;
use FS::UI::bytecount qw( display_bytecount );
use FS::Msgcat qw(gettext);
use FS::Misc qw(card_types);
use FS::Misc::DateTime qw(parse_datetime);
+use FS::TicketSystem;
use FS::ClientAPI_SessionCache;
use FS::cust_svc;
use FS::svc_acct;
+use FS::svc_forward;
use FS::svc_domain;
use FS::svc_phone;
use FS::svc_external;
+use FS::svc_dsl;
+use FS::dsl_device;
use FS::part_svc;
use FS::cust_main;
use FS::cust_bill;
+use FS::legacy_cust_bill;
use FS::cust_main_county;
+use FS::part_pkg;
use FS::cust_pkg;
use FS::payby;
use FS::acct_rt_transaction;
-use HTML::Entities;
-use FS::TicketSystem;
-use Text::CSV_XS;
-use IO::Scalar;
-use Spreadsheet::WriteExcel;
+use FS::msg_template;
-$DEBUG = 0;
+$DEBUG = 1;
$me = '[FS::ClientAPI::MyAccount]';
-use vars qw( @cust_main_editable_fields );
+use vars qw( @cust_main_editable_fields @location_editable_fields );
@cust_main_editable_fields = qw(
- first last company address1 address2 city
- county state zip country
- daytime night fax mobile
- ship_first ship_last ship_company ship_address1 ship_address2 ship_city
- ship_state ship_zip ship_country
- ship_daytime ship_night ship_fax ship_mobile
+ first last company daytime night fax mobile
locale
payby payinfo payname paystart_month paystart_year payissue payip
ss paytype paystate stateid stateid_state
);
+@location_editable_fields = qw(
+ address1 address2 city county state zip country
+);
+
BEGIN { #preload to reduce time customer_info takes
if ( $FS::TicketSystem::system ) {
( map { $_ => scalar( $conf->config($_, $agentnum) ) }
qw( company_name date_format ) ),
( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
- qw( body_bgcolor box_bgcolor
+ qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
text_color link_color vlink_color hlink_color alink_color
font title_color title_align title_size menu_bgcolor menu_fontsize
)
),
+ 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
- qw( menu_skipblanks menu_skipheadings menu_nounderline )
+ qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
),
( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
qw( title_left_image title_right_image
'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
qw( head body_header body_footer company_address ) ),
+ 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
+ 'main.php Home
+
+ services.php Services
+ services.php My Services
+ services_new.php Order a new service
+
+ personal.php Profile
+ personal.php Personal Information
+ password.php Change Password
+
+ payment.php Payments
+ payment_cc.php Credit Card Payment
+ payment_ach.php Electronic Check Payment
+ payment_paypal.php PayPal Payment
+ payment_webpay.php Webpay Payments
+
+ usage.php Usage
+ usage_data.php Data usage
+ usage_cdr.php Call usage
+
+ tickets.php Help Desk
+ tickets.php Open Tickets
+ tickets_resolved.php Resolved Tickets
+ ticket_create.php Create a new ticket
+
+ docs.php FAQs
+
+ logout.php Logout
+ ',
};
_cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
%{ skin_info($p) },
'phone_login' => $conf->exists('selfservice_server-phone_login'),
'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
+ 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
+ 'banner_image_md5' =>
+ md5_hex($conf->config_binary('selfservice-login_banner_image')),
);
return \%info;
}
+sub login_banner_image {
+ my $p = shift;
+ my $conf = new FS::Conf;
+ my $image = $conf->config_binary('selfservice-login_banner_image');
+ return {
+ 'md5' => md5_hex($image),
+ 'image' => $image,
+ };
+}
+
#false laziness w/FS::ClientAPI::passwd::passwd
sub login {
my $p = shift;
}
}
+sub switch_acct {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
+ or return { 'error' => "Service not found" };
+
+ $session->{'svcnum'} = $svc_acct->svcnum;
+
+ my $conf = new FS::Conf;
+ my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
+ _cache->set( $p->{'session_id'}, $session, $timeout );
+
+ return { 'error' => '' };
+
+}
+
sub payment_gateway {
# internal use only
# takes a cust_main and a cust_payby entry, returns the payment_gateway
$conf->exists('ticket_system-selfservice_edit_subject') &&
$cust_main->edit_subject;
+ $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
+
return { %$info,
'custnum' => $custnum,
'access_pkgnum' => $session->{'pkgnum'},
my %return;
my $conf = new FS::Conf;
- if ($conf->exists('cust_main-require_address2')) {
- $return{'require_address2'} = '1';
- }else{
- $return{'require_address2'} = '';
- }
+ $return{'require_address2'} = $conf->exists('cust_main-require_address2');
- if ( $FS::TicketSystem::system ) {
- warn "$me customer_info: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
- }
+# if ( $FS::TicketSystem::system ) {
+# warn "$me customer_info: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# }
if ( $custnum ) { #customer record
+ %return = ( %return, %{ customer_info_short($p) } );
+
+ #redundant with customer_info_short, but we need it for several things below
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
- if ( $session->{'pkgnum'} ) {
- $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
- } else {
- $return{balance} = $cust_main->balance;
- }
-
- my @tickets = $cust_main->tickets;
- # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
- if ( FS::TicketSystem->selfservice_priority ) {
- my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
- $return{tickets} = [
- sort {
- (
- ($a->{'_selfservice_priority'} eq '') <=>
- ($b->{'_selfservice_priority'} eq '')
- ) ||
- ( $dir *
- ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
- )
- } @tickets
- ];
- }
- else {
- $return{tickets} = \@tickets;
- }
+ my $list_tickets = list_tickets($p);
+ $return{'tickets'} = $list_tickets->{'tickets'};
- unless ( $session->{'pkgnum'} ) {
+ if ( $session->{'pkgnum'} ) {
+ #XXX open invoices in the pkg-balances case
+ } else {
my @open = map {
{
invnum => $_->invnum,
};
} $cust_main->open_cust_bill;
$return{open_invoices} = \@open;
+
+ my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
+ my $sth = dbh->prepare($sql) or die dbh->errstr;
+ $sth->execute($custnum) or die $sth->errstr;
+ $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
+ $return{'last_invoice_date_pretty'} =
+ time2str('%m/%d/%Y', $return{'last_invoice_date'} );
}
+ #customer_info_short always has nobalance on..
$return{small_custview} =
small_custview( $cust_main,
- scalar($conf->config('countrydefault')),
+ $return{countrydefault},
( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
);
- $return{name} = $cust_main->first. ' '. $cust_main->get('last');
- $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
-
- for (@cust_main_editable_fields) {
- $return{$_} = $cust_main->get($_);
- }
+ $return{has_ship_address} = $cust_main->has_ship_address;
+ $return{status} = $cust_main->status;
+ $return{statuscolor} = $cust_main->statuscolor;
- if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
- $return{payinfo} = $cust_main->paymask;
- @return{'month', 'year'} = $cust_main->paydate_monthyear;
+ # compatibility: some places in selfservice use this to determine
+ # if there's a ship address
+ if ( $return{has_ship_address} ) {
+ $return{ship_last} = $cust_main->last;
+ $return{ship_first} = $cust_main->first;
}
- $return{'invoicing_list'} =
- join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
- $return{'postal_invoicing'} =
- 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
-
if (scalar($conf->config('support_packages'))) {
my @support_services = ();
foreach ($cust_main->support_services) {
- my $seconds = $_->svc_x->seconds;
+ my $seconds = $_->svc_x->seconds || 0;
my $time_remaining = (($seconds < 0) ? '-' : '' ).
int(abs($seconds)/3600)."h".
sprintf("%02d",(abs($seconds)%3600)/60)."m";
$return{discount_terms_hash} = { $cust_main->discount_terms_hash };
}
- if ( $session->{'svcnum'} ) {
- my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
- $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
- $return{'svcnum'} = $session->{'svcnum'};
- }
-
} elsif ( $session->{'svcnum'} ) { #no customer record
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
}
- return { 'error' => '',
- 'custnum' => $custnum,
+ return { 'error' => '',
+ 'custnum' => $custnum,
%return,
};
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
+ $return{display_custnum} = $cust_main->display_custnum;
+
+ if ( $session->{'pkgnum'} ) {
+ $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ #next_bill_date from cust_pkg?
+ } else {
+ $return{balance} = $cust_main->balance;
+ $return{next_bill_date} = $cust_main->next_bill_date;
+ $return{next_bill_date_pretty} =
+ $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
+ : '(none)';
+ }
+
+ $return{countrydefault} = scalar($conf->config('countrydefault'));
+
$return{small_custview} =
small_custview( $cust_main,
- scalar($conf->config('countrydefault')),
+ $return{countrydefault},
1, ##nobalance
);
$return{name} = $cust_main->first. ' '. $cust_main->get('last');
- $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
$return{payby} = $cust_main->payby;
for (@cust_main_editable_fields) {
$return{$_} = $cust_main->get($_);
}
-
+ #maybe a little more expensive, but it should be cached by now
+ for (@location_editable_fields) {
+ $return{$_} = $cust_main->bill_location->get($_);
+ $return{'ship_'.$_} = $cust_main->ship_location->get($_);
+ }
+
if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
$return{payinfo} = $cust_main->paymask;
@return{'month', 'year'} = $cust_main->paydate_monthyear;
}
+ my @invoicing_list = $cust_main->invoicing_list;
$return{'invoicing_list'} =
- join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
- #$return{'postal_invoicing'} =
- # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
+ join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
+ $return{'postal_invoicing'} =
+ 0 < ( grep { $_ eq 'POST' } @invoicing_list );
if ( $session->{'svcnum'} ) {
my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
};
}
+sub billing_history {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ return { 'error' => 'No customer' } unless $custnum;
+
+ my $search = { 'custnum' => $custnum };
+ $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+ my $cust_main = qsearchs('cust_main', $search )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ my %return = ();
+
+ if ( $session->{'pkgnum'} ) {
+ #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ #next_bill_date from cust_pkg?
+ return { 'error' => 'No history for package' };
+ }
+
+ $return{balance} = $cust_main->balance;
+ $return{next_bill_date} = $cust_main->next_bill_date;
+ $return{next_bill_date_pretty} =
+ $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
+ : '(none)';
+
+ my @history = ();
+
+ my $conf = new FS::Conf;
+
+ if ( $conf->exists('selfservice-billing_history-line_items') ) {
+
+ foreach my $cust_bill ( $cust_main->cust_bill ) {
+
+ push @history, {
+ 'type' => 'Line item',
+ 'description' => $_->desc( $cust_main->locale ).
+ ( $_->sdate && $_->edate
+ ? ' '. time2str('%d-%b-%Y', $_->sdate).
+ ' To '. time2str('%d-%b-%Y', $_->edate)
+ : ''
+ ),
+ 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
+ 'date' => $cust_bill->_date,
+ 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
+ }
+ foreach $cust_bill->cust_bill_pkg;
+
+ }
+
+ } else {
+
+ push @history, {
+ 'type' => 'Invoice',
+ 'description' => 'Invoice #'. $_->display_invnum,
+ 'amount' => sprintf('%.2f', $_->charged ),
+ 'date' => $_->_date,
+ 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
+ }
+ foreach $cust_main->cust_bill;
+
+ }
+
+ push @history, {
+ 'type' => 'Payment',
+ 'description' => 'Payment', #XXX type
+ 'amount' => sprintf('%.2f', 0 - $_->paid ),
+ 'date' => $_->_date,
+ 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
+ }
+ foreach $cust_main->cust_pay;
+
+ push @history, {
+ 'type' => 'Credit',
+ 'description' => 'Credit', #more info?
+ 'amount' => sprintf('%.2f', 0 -$_->amount ),
+ 'date' => $_->_date,
+ 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
+ }
+ foreach $cust_main->cust_credit;
+
+ push @history, {
+ 'type' => 'Refund',
+ 'description' => 'Refund', #more info? type, like payment?
+ 'amount' => $_->refund,
+ 'date' => $_->_date,
+ 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
+ }
+ foreach $cust_main->cust_refund;
+
+ @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
+
+ $return{'history'} = \@history;
+
+ return \%return;
+
+}
+
sub edit_info {
my $p = shift;
my $session = _cache->get($p->{'session_id'})
or return { 'error' => "unknown custnum $custnum" };
my $new = new FS::cust_main { $cust_main->hash };
+
$new->set( $_ => $p->{$_} )
foreach grep { exists $p->{$_} } @cust_main_editable_fields;
+ if ( exists($p->{address1}) ) {
+ my $bill_location = FS::cust_location->new({
+ map { $_ => $p->{$_} } @location_editable_fields
+ });
+ # if this is unchanged from before, cust_main::replace will ignore it
+ $new->set('bill_location' => $bill_location);
+ }
+
+ if ( exists($p->{ship_address1}) ) {
+ my $ship_location = FS::cust_location->new({
+ map { $_ => $p->{"ship_$_"} } @location_editable_fields
+ });
+ if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
+ # Selfservice unfortunately tries to indicate "same as billing
+ # address" by sending all fields empty. Did this ever work?
+ $ship_location = $cust_main->bill_location;
+ }
+ $new->set('ship_location' => $ship_location);
+ }
+ # but if it hasn't been passed in at all, leave ship_location alone--
+ # DON'T change it to match bill_location.
+
my $payby = '';
if (exists($p->{'payby'})) {
$p->{'payby'} =~ /^([A-Z]{4})$/
$p->{'payinfo1'} =~ /^([\dx]+)$/
or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
my $payinfo1 = $1;
- $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by -require-bank-branch?
+ $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
my $payinfo2 = $1;
$payinfo = $payinfo1. '@'. $payinfo2;
'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
- 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
+ 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
};
}
$return{payname} = $cust_main->payname
|| ( $cust_main->first. ' '. $cust_main->get('last') );
- $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
+ $return{$_} = $cust_main->bill_location->get($_)
+ for qw(address1 address2 city state zip);
$return{payby} = $cust_main->payby;
$return{stateid_state} = $cust_main->stateid_state;
$return{payinfo2} = $payinfo2;
$return{paytype} = $cust_main->paytype;
$return{paystate} = $cust_main->paystate;
-
+ $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
}
if ( $conf->config('prepayment_discounts-credit_type') ) {
my $amount = $1;
return { error => 'Amount must be greater than 0' } unless $amount > 0;
+ #false laziness w/tr-amount_fee.html, but we don't want selfservice users
+ #changing the hidden form values
+ my $conf = new FS::Conf;
+ my $fee_display = $conf->config('selfservice_process-display') || 'add';
+ my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
+ my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
+ if ( $fee_display eq 'add'
+ and $fee_pkgpart
+ and ! $fee_skip_first || scalar($cust_main->cust_pay)
+ )
+ {
+ my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
+ $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
+ }
+
$p->{'discount_term'} =~ /^\s*(\d*)\s*$/
or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
my $discount_term = $1;
$payinfo = $p->{'payinfo'};
- #more intelligent mathing will be needed here if you change
+ #more intelligent matching will be needed here if you change
#card_masking_method and don't remove existing paymasks
$payinfo = $cust_main->payinfo
if $cust_main->paymask eq $payinfo;
'card_type' => $card_type,
'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
+ 'month' => $p->{'month'},
+ 'year' => $p->{'year'},
'payname' => $payname,
'paybatch' => $paybatch, #this doesn't actually do anything
'paycvv' => $paycvv,
_cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
+{ map { $_=>$validate->{$_} }
- qw( card_type paymask payname paydate_pretty amount )
+ qw( card_type paymask payname paydate_pretty month year amount
+ address1 address2 city state zip country
+ )
};
}
);
return { 'error' => $error } if $error;
+ #no error, so order the fee package if applicable...
+ my $conf = new FS::Conf;
+ my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
+ my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
+
+ if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
+
+ my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
+
+ $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
+ return { 'error' => "payment processed successfully, but error ordering fee: $error" }
+ if $error;
+
+ #and generate an invoice for it now too
+ $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
+ return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
+ if $error;
+
+ }
+
$cust_main->apply_payments;
if ( $validate->{'save'} ) {
my $new = new FS::cust_main { $cust_main->hash };
- if ($validate->{'payby'} eq 'CARD' || $validate->{'payby'} eq 'DCRD') {
+ if ($payby eq 'CARD' || $payby eq 'DCRD') {
$new->set( $_ => $validate->{$_} )
- foreach qw( payname paystart_month paystart_year payissue payip
- address1 address2 city state zip country );
+ foreach qw( payname paystart_month paystart_year payissue payip );
$new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
+
+ my $bill_location = FS::cust_location->new({
+ map { $_ => $validate->{$_} }
+ qw(address1 address2 city state country zip)
+ }); # county?
+ $new->set('bill_location' => $bill_location);
+ # but don't allow the service address to change this way.
+
} elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
$new->set( $_ => $validate->{$_} )
foreach qw( payname payip paytype paystate
return { 'error' => '', amount => $amount, %$error };
}
+sub start_thirdparty {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+ my $custnum = $session->{'custnum'};
+ my $cust_main = FS::cust_main->by_key($custnum);
+
+ my $amount = $p->{'amount'}
+ or return { error => 'no amount' };
+
+ my $result = $cust_main->create_payment(
+ 'method' => $p->{'method'},
+ 'amount' => $p->{'amount'},
+ 'pkgnum' => $session->{'pkgnum'},
+ 'session_id' => $p->{'session_id'},
+ );
+
+ if ( ref($result) ) { # hashref or error
+ return $result;
+ } else {
+ return { error => $result };
+ }
+}
+
+sub finish_thirdparty {
+ my $p = shift;
+ my $session_id = delete $p->{'session_id'};
+ my $session = _cache->get($session_id)
+ or return { 'error' => "Can't resume session" };
+ my $custnum = $session->{'custnum'};
+ my $cust_main = FS::cust_main->by_key($custnum);
+
+ if ( $p->{_cancel} ) {
+ # customer backed out of making a payment
+ return $cust_main->cancel_payment( $session_id );
+ }
+ my $result = $cust_main->execute_payment( $session_id, %$p );
+ if ( ref($result) ) {
+ return $result;
+ } else {
+ return { error => $result };
+ }
+}
+
sub process_payment_order_pkg {
my $p = shift;
return { 'error' => '',
'invnum' => $invnum,
- 'invoice_pdf' => $cust_bill->print_pdf( { unsquelch_cdr => 1 } ),
+ 'invoice_pdf' => $cust_bill->print_pdf({
+ 'unsquelch_cdr' => 1,
+ 'locale' => $p->{'locale'},
+ }),
+ };
+
+}
+
+sub legacy_invoice {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my %hash = (
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ );
+
+ my $legacy_cust_bill =
+ qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
+ || qsearchs('legacy_cust_bill', \%hash )
+ or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_html' => $legacy_cust_bill->content_html,
+ };
+
+}
+
+sub legacy_invoice_pdf {
+ my $p = shift;
+ my $session = _cache->get($p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $custnum = $session->{'custnum'};
+
+ my $legacyinvnum = $p->{'legacyinvnum'};
+
+ my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
+ 'legacyinvnum' => $legacyinvnum,
+ 'custnum' => $custnum,
+ }) or return { 'error' => "Can't find legacyinvnum" };
+
+ #my %return;
+
+ return { 'error' => '',
+ 'legacyinvnum' => $legacyinvnum,
+ 'legacyid' => $legacy_cust_bill->legacyid,
+ 'invoice_pdf' => $legacy_cust_bill->content_pdf,
};
}
my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
or return { 'error' => "unknown custnum $custnum" };
- my @cust_bill = $cust_main->cust_bill;
+ my $conf = new FS::Conf;
+
+ my @legacy_cust_bill = $cust_main->legacy_cust_bill;
+
+ my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
my $balance = 0;
map {
my $owed = $_->owed;
$balance += $owed;
- +{ 'invnum' => $_->invnum,
- '_date' => $_->_date,
- 'date' => time2str("%b %o, %Y", $_->_date),
- 'date_short' => time2str("%m-%d-%Y", $_->_date),
- 'previous' => sprintf('%.2f', ($_->previous)[0]),
- 'charged' => sprintf('%.2f', $_->charged),
- 'owed' => sprintf('%.2f', $owed),
- 'balance' => sprintf('%.2f', $balance),
+ +{ 'invnum' => $_->invnum,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'previous' => sprintf('%.2f', ($_->previous)[0]),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'owed' => sprintf('%.2f', $owed),
+ 'balance' => sprintf('%.2f', $balance),
}
}
@cust_bill
- ]
+ ],
+ 'legacy_invoices' => [
+ map {
+ +{ 'legacyinvnum' => $_->legacyinvnum,
+ 'legacyid' => $_->legacyid,
+ '_date' => $_->_date,
+ 'date' => time2str("%b %o, %Y", $_->_date),
+ 'date_short' => time2str("%m-%d-%Y", $_->_date),
+ 'charged' => sprintf('%.2f', $_->charged),
+ 'has_content' => ( length($_->content_pdf)
+ || length($_->content_html) ),
+ }
+ }
+ @legacy_cust_bill
+ ],
};
}
my $primary_cust_svc = $_->primary_cust_svc;
+{ $_->hash,
$_->part_pkg->hash,
- status => $_->status,
+ pkg_label => $_->pkg_locale,
+ status => $_->status,
+ statuscolor => $_->statuscolor,
part_svc =>
- [ map $_->hashref, $_->available_part_svc ],
+ [ map { $_->hashref }
+ grep { $_->selfservice_access ne 'hidden' }
+ $_->available_part_svc
+ ],
cust_svc =>
[ map { my $ref = { $_->hash,
label => [ $_->label ],
$ref->{svchash}->{svcpart} = $_->part_svc->svcpart
if $_->part_svc->svcdb eq 'svc_phone'; # hack
$ref;
- } $_->cust_svc
+ }
+ grep { $_->part_svc->selfservice_access ne 'hidden' }
+ $_->cust_svc
],
primary_cust_svc =>
$primary_cust_svc
],
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
+ 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
};
}
}
my @cust_svc = ();
+ my @cust_pkg_usage = ();
#foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
foreach my $cust_pkg ( $p->{'ncancelled'}
? $cust_main->ncancelled_pkgs
: $cust_main->unsuspended_pkgs ) {
next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
+ push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
+ }
+
+ @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
+ my %usage_pools;
+ foreach (@cust_pkg_usage) {
+ my $part = $_->part_pkg_usage;
+ my $tag = $part->description . ($part->shared ? 1 : 0);
+ my $row = $usage_pools{$tag}
+ ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
+ $row->[1] += $_->minutes; # minutes remaining
+ $row->[2] += $part->minutes; # minutes total
}
+
if ( $p->{'svcdb'} ) {
my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
? $p->{'svcdb'}
map {
my $svc_x = $_->svc_x;
my($label, $value) = $_->label;
- my $svcdb = $_->part_svc->svcdb;
- my $part_pkg = $_->cust_pkg->part_pkg;
+ my $part_svc = $_->part_svc;
+ my $svcdb = $part_svc->svcdb;
+ my $cust_pkg = $_->cust_pkg;
+ my $part_pkg = $cust_pkg->part_pkg;
my %hash = (
- 'svcnum' => $_->svcnum,
- 'svcdb' => $svcdb,
- 'label' => $label,
- 'value' => $value,
+ 'svcnum' => $_->svcnum,
+ 'display_svcnum' => $_->display_svcnum,
+ 'svcdb' => $svcdb,
+ 'label' => $label,
+ 'value' => $value,
+ 'pkg_label' => $cust_pkg->pkg_locale,
+ 'pkg_status' => $cust_pkg->status,
+ 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
);
if ( $svcdb eq 'svc_acct' ) {
# more...
);
+ } elsif ( $svcdb eq 'svc_dsl' ) {
+ $hash{'phonenum'} = $svc_x->phonenum;
+ if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
+ $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
+ $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
+ if $svc_x->company;
+ } else {
+ $hash{'name'} = $cust_main->name;
+ }
+ } elsif ( $svcdb eq 'svc_phone' ) {
+ # could potentially show lots of things...
+ $hash{'outbound'} = 1;
+ $hash{'inbound'} = 0;
+ if ( $part_pkg->plan eq 'voip_inbound' ) {
+ $hash{'outbound'} = 0;
+ $hash{'inbound'} = 1;
+ } elsif ( $part_pkg->option('selfservice_inbound_format')
+ or $conf->config('selfservice-default_inbound_cdr_format')
+ ) {
+ $hash{'inbound'} = 1;
+ }
+ foreach (qw(inbound outbound)) {
+ # hmm...we can't filter by status here, because there might
+ # not be cdr_terminations at all. have to go by date.
+ # find all since the last bill date.
+ # XXX cdr types? we are going to need them.
+ if ( $hash{$_} ) {
+ my $sum_cdr = $svc_x->sum_cdrs(
+ 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
+ 'begin' => ($cust_pkg->last_bill || 0),
+ 'nonzero' => 1,
+ );
+ $hash{$_} = $sum_cdr->hashref;
+ }
+ }
}
+
# elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
# %hash = (
# %hash,
}
@cust_svc
],
+ 'usage_pools' => [
+ map { $usage_pools{$_} }
+ sort { $a cmp $b }
+ keys %usage_pools
+ ],
};
}
+sub _customer_svc_x {
+ my($custnum, $svcnum, $table) = (shift, shift, shift);
+ my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
+
+ $custnum =~ /^(\d+)$/ or die "illegal custnum";
+ my $search = " AND custnum = $1";
+ #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
+
+ qsearchs( {
+ 'table' => ($table || 'svc_acct'),
+ 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
+ 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
+ #'LEFT JOIN cust_main USING ( custnum ) ',
+ 'hashref' => $hashref,
+ 'extra_sql' => $search, #important
+ } );
+
+}
+
+sub svc_status_html {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_dsl for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
+ or return { 'error' => "Service not found" };
+
+ my $html = $svc_x->getstatus_html;
+
+ return { 'html' => $html };
+
+}
+
+sub svc_status_hash {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_acct for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
+ or return { 'error' => "Service not found" };
+
+ my ( $html, $hashref ) = $svc_x->export_getstatus;
+ return $hashref;
+
+}
+
+sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
+sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
+sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
+sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
+sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
+
+sub _svc_method_X {
+ my( $p, $method ) = @_;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ #XXX only svc_acct for now
+ my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
+ or return { 'error' => "Service not found" };
+
+ warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
+ if $DEBUG;
+ my $error = $svc_x->$method($p); #$p? returns error?
+ return { 'error' => $error } if $error;
+
+ return {}; #? { 'error' => '' }
+
+}
+
+sub acct_forward_info {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_forward = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ )
+ or return { 'error' => '',
+ 'dst' => '',
+ };
+
+ return { 'error' => '',
+ 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
+ };
+
+}
+
+sub process_acct_forward {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $old = _customer_svc_x( $custnum,
+ { 'srcsvc' => $p->{'svcnum'} },
+ 'svc_forward',
+ );
+
+ if ( $p->{'dst'} eq '' ) {
+ if ( $old ) {
+ my $error = $old->delete;
+ return { 'error' => $error };
+ }
+ return { 'error' => '' };
+ }
+
+ my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
+ 'dst' => $p->{'dst'},
+ };
+
+ my $error;
+ if ( $old ) {
+ $new->svcnum($old->svcnum);
+ my $cust_svc = $old->cust_svc;
+ $new->svcpart($old->svcpart);
+ $new->pkgnuym($old->pkgnum);
+ $error = $new->replace($old);
+ } else {
+ my $conf = new FS::Conf;
+ $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
+
+ my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
+ or return { 'error' => 'No service' }; #how would we even get here?
+
+ $new->pkgnum( $svc_acct->cust_svc->pkgnum );
+
+ $error = $new->insert;
+ }
+
+ return { 'error' => $error };
+
+}
+
+sub list_dsl_devices {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ return {
+ 'devices' => [ map {
+ +{ 'mac_addr' => $_->mac_addr };
+ } $svc_dsl->dsl_device
+ ],
+ };
+
+}
+
+sub add_dsl_device {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ return { 'error' => 'No MAC address supplied' }
+ unless length($p->{'mac_addr'});
+
+ my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ };
+ my $error = $dsl_device->insert;
+ return { 'error' => $error };
+
+}
+
+sub delete_dsl_device {
+ my $p = shift;
+
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
+ or return { 'error' => "Service not found" };
+
+ my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
+ 'mac_addr' => scalar($p->{'mac_addr'}),
+ }
+ )
+ or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
+
+ my $error = $dsl_device->delete;
+ return { 'error' => $error };
+
+}
+
sub port_graph {
my $p = shift;
_usage_details( \&_port_graph, $p,
}
sub _list_cdr_usage {
- my($svc_phone, $begin, $end) = @_;
- map [ $_->downstream_csv('format' => 'default', 'keeparray' => 1) ], #XXX config for format
- $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
+ # XXX CDR type support...
+ # XXX any way to do a paged search on this?
+ # we have to return the results all at once...
+ my($svc_phone, $begin, $end, %opt) = @_;
+ map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
+ $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, %opt );
}
sub list_cdr_usage {
return { 'error' => 'No service selected in list_svc_usage' }
unless $svc_x;
- my $header = $svcdb eq 'svc_phone'
- ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
- : [];
-
my $cust_pkg = $svc_x->cust_svc->cust_pkg;
my $freq = $cust_pkg->part_pkg->freq;
+ my %callback_opt;
+ my $header = [];
+ if ( $svcdb eq 'svc_phone' ) {
+ my $conf = FS::Conf->new;
+ my $format = '';
+ if ( $p->{inbound} ) {
+ $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
+ || $conf->config('selfservice-default_inbound_cdr_format')
+ || 'source_default';
+ $callback_opt{inbound} = 1;
+ } else {
+ $format = $cust_pkg->part_pkg->option('selfservice_format')
+ || $conf->config('selfservice-default_cdr_format')
+ || 'default';
+ }
+
+ $callback_opt{format} = $format;
+ $callback_opt{use_clid} = 1;
+ $header = [ split(',', FS::cdr::invoice_header($format) ) ];
+ }
+
my $start = $cust_pkg->setup;
#my $end = $cust_pkg->bill; # or time?
my $end = time;
$p->{ending} = $end;
}
- my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
+ die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
+ die "illegal ending" if $p->{ending} !~ /^\d*$/;
+
+ my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
+ %callback_opt
+ );
#kinda false laziness with FS::cust_main::bill, but perhaps
#we should really change this bit to DateTime and DateTime::Duration
'svcnum' => $p->{svcnum},
'beginning' => $p->{beginning},
'ending' => $p->{ending},
+ 'inbound' => $p->{inbound},
'previous' => ($previous > $start) ? $previous : $start,
'next' => ($next < $end) ? $next : $end,
'header' => $header,
unless $svc_acct->check_password($p->{'old_password'});
}
- $svc_acct->_password($p->{'new_password'});
+ $svc_acct->set_password($p->{'new_password'});
my $error = $svc_acct->replace();
my($label, $value) = $svc_acct->cust_svc->label;
}
+sub reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $username = $p->{'username'};
+
+ my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
+ or return { 'error' => 'Account not found' };
+
+ my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
+ 'domsvc' => $svc_domain->svcnum }
+ )
+ or return { 'error' => 'Account not found' };
+
+ my $cust_pkg = $svc_acct->cust_svc->cust_pkg
+ or return { 'error' => 'Account not found' };
+
+ my $cust_main = $cust_pkg->cust_main;
+
+ my %verify = (
+ 'paymask' => sub {
+ my( $p, $cust_main ) = @_;
+ $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
+ && $p->{'paymask'} eq substr($cust_main->paymask, -4)
+ },
+ 'amount' => sub {
+ my( $p, $cust_main ) = @_;
+ my $cust_pay = qsearchs({
+ 'table' => 'cust_pay',
+ 'hashref' => { 'custnum' => $cust_main->custnum },
+ 'order_by' => 'ORDER BY _date DESC LIMIT 1',
+ })
+ or return 0;
+
+ $p->{'amount'} == $cust_pay->paid;
+ },
+ 'zip' => sub {
+ my( $p, $cust_main ) = @_;
+ $p->{'zip'} eq $cust_main->zip
+ || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
+ },
+ );
+
+ foreach my $verify ( split(',', $verification) ) {
+
+ &{ $verify{$verify} }( $p, $cust_main )
+ or return { 'error' => 'Account not found' };
+
+ }
+
+ #okay, we're verified, now create a unique session
+
+ my $reset_session = {
+ 'svcnum' => $svc_acct->svcnum,
+ };
+
+ my $timeout = '1 hour'; #?
+
+ my $reset_session_id;
+ do {
+ $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
+ } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
+
+ _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
+
+ #email it
+
+ my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
+ #die "selfservice-password_reset_msgnum unset" unless $msgnum;
+ return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
+ my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
+ my $error = $msg_template->send( 'cust_main' => $cust_main,
+ 'object' => $svc_acct,
+ 'substitutions' => {
+ 'session_id' => $reset_session_id,
+ }
+ );
+ if ( $error ) {
+ return { 'error' => $error }; #????
+ }
+
+ return { 'error' => '' };
+}
+
+sub check_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ return { 'error' => '',
+ 'username' => $svc_acct->username,
+ };
+
+}
+
+sub process_reset_passwd {
+ my $p = shift;
+
+ my $conf = new FS::Conf;
+ my $verification = $conf->config('selfservice-password_reset_verification')
+ or return { 'error' => 'Password resets disabled' };
+
+ return { 'error' => "New passwords don't match." }
+ if $p->{'new_password'} ne $p->{'new_password2'};
+
+ return { 'error' => 'Enter new password' }
+ unless length($p->{'new_password'});
+
+ my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+ or return { 'error' => "Can't resume session" }; #better error message
+
+ my $svcnum = $reset_session->{'svcnum'};
+
+ my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+ or return { 'error' => "Service not found" };
+
+ $svc_acct->set_password($p->{'new_password'});
+ my $error = $svc_acct->replace();
+
+ my($label, $value) = $svc_acct->cust_svc->label;
+
+ return { 'error' => $error,
+ #'label' => $label,
+ #'value' => $value,
+ };
+
+}
+
+sub list_tickets {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my @tickets = ();
+ if ( $session->{'pkgnum'} ) {
+
+ #tickets for specific service with pkg-balances on
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $session->{'pkgnum'} })
+ or return { 'error' => 'unknown package' };
+ foreach my $cust_svc ( $cust_pkg->cust_svc ) {
+ push @tickets, $cust_svc->tickets( $p->{status} );
+ }
+
+ } else {
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ @tickets = $cust_main->tickets( $p->{status} );
+ }
+
+ # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
+ if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
+ my $conf = new FS::Conf;
+ my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
+ +{ tickets => [
+ sort {
+ (
+ ($a->{'_selfservice_priority'} eq '') <=>
+ ($b->{'_selfservice_priority'} eq '')
+ ) ||
+ ( $dir *
+ ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
+ )
+ } @tickets
+ ]
+ };
+ } else {
+ +{ tickets => \@tickets };
+ }
+
+}
+
sub create_ticket {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
+# warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
my $conf = new FS::Conf;
my $queue = $p->{'queue'}
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
- return { 'error' => 'get_ticket configuration error' }
- if $FS::TicketSystem::system ne 'RT_Internal';
+# warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# return { 'error' => 'get_ticket configuration error' }
+# if $FS::TicketSystem::system ne 'RT_Internal';
# check existence and ownership as part of this
warn "$me get_ticket: fetching ticket\n" if $DEBUG;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init;
+# warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init;
my $ss_priority = FS::TicketSystem->selfservice_priority;
return { 'error' => 'adjust_ticket_priority configuration error' }
projects / freeside.git / blobdiff