--- /dev/null
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
+<HTML>
+ <HEAD>
+ <TITLE>
+ Package Churn
+ </TITLE>
+ <!-- per RT, to prevent IE compatibility mode -->
+ <meta http-equiv="X-UA-Compatible" content="IE=edge" />
+ <!-- The X-UA-Compatible <meta> tag above must be very early in <head> -->
+ <META HTTP-Equiv="Cache-Control" Content="no-cache">
+ <META HTTP-Equiv="Pragma" Content="no-cache">
+ <META HTTP-Equiv="Expires" Content="0">
+
+ <script type="text/javascript" src="http://localhost/freeside/elements/cssexpr.js"></script>
+
+
+ <script type="text/javascript" src="http://localhost/freeside/elements/xmenu.top.js"></script>
+ <link href="http://localhost/freeside/elements/xmenu.top.css" type="text/css" rel="stylesheet">
+
+
+ <link href="http://localhost/freeside/elements/freeside.css" type="text/css" rel="stylesheet">
+ <link href="http://localhost/freeside/elements/freeside-print.css" type="text/css" rel="stylesheet" media="print">
+<link href="http://localhost/freeside/elements/freeside-menu.css" type="text/css" rel="stylesheet">
+
+<SCRIPT TYPE="text/javascript">
+
+ function about_freeside() {
+ overlib( OLiframeContent('http://localhost/freeside/docs/about.html', 300, 375, 'popup-0000000000-0000-000000000.000000', 0, 'auto' ), CAPTION, 'About', STICKY, AUTOSTATUSCAP, MIDX, 0, MIDY, 0, DRAGGABLE, CLOSECLICK, BGCOLOR, '#7e0079', CGCOLOR, '#7e0079', CLOSETEXT, 'Close');
+ }
+
+ webfxMenuImagePath = "http://localhost/freeside/images/";
+ webfxMenuUseHover = 1;
+ webfxMenuShowTime = 300;
+ webfxMenuHideTime = 500;
+
+ var myBar = new WebFXMenuBar;
+
+
+ myBar.add(new WebFXMenuButton('Billing Main', "http://localhost/freeside/", 'Billing start page' ));
+
+
+ myBar.add(new WebFXMenuButton('Ticketing Main', "http://localhost/freeside/rt/", 'Ticketing start page' ));
+
+
+ myBar.add(new WebFXMenuButton('New prospect', "http://localhost/freeside/edit/prospect_main.html", 'Add a new prospect' ));
+
+
+ myBar.add(new WebFXMenuButton('New customer', "http://localhost/freeside/edit/cust_main.cgi", 'Add a new customer' ));
+
+
+ var myMenu0 = new WebFXMenu;
+myMenu0.emptyText = '';
+var myMenu1 = new WebFXMenu;
+myMenu1.emptyText = '';
+myMenu1.add(new WebFXMenuItem("List prospects", "http://localhost/freeside/search/prospect_main.html", "" ));
+myMenu1.add(new WebFXMenuItem("Advanced prospect reports", "http://localhost/freeside/search/report_prospect_main.html", "" ));
+myMenu1.add(new WebFXMenuSeparator());
+myMenu1.add(new WebFXMenuItem("Prospect contacts", "http://localhost/freeside/search/report_contact.html?link=prospect_main", "" ));
+myMenu1.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Prospects", null, "Prospect reports", myMenu1 ));
+var myMenu2 = new WebFXMenu;
+myMenu2.emptyText = '';
+myMenu2.add(new WebFXMenuItem("List quotations", "http://localhost/freeside/search/quotation.html", "" ));
+myMenu2.add(new WebFXMenuItem("Advanced quotation reports", "http://localhost/freeside/search/report_quotation.html", "" ));
+myMenu2.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Quotations", null, "Quotation reports", myMenu2 ));
+var myMenu3 = new WebFXMenu;
+myMenu3.emptyText = '';
+var myMenu4 = new WebFXMenu;
+myMenu4.emptyText = '';
+myMenu4.add(new WebFXMenuItem("by customer number", "http://localhost/freeside/search/cust_main.cgi?browse=custnum", "" ));
+myMenu4.add(new WebFXMenuItem("by last name", "http://localhost/freeside/search/cust_main.cgi?browse=last", "" ));
+myMenu4.add(new WebFXMenuItem("by company name", "http://localhost/freeside/search/cust_main.cgi?browse=company", "" ));
+myMenu4.add(new WebFXMenuItem("by active trouble tickets", "http://localhost/freeside/search/cust_main.cgi?browse=tickets", "" ));
+myMenu4.width = 256;
+
+myMenu3.add(new WebFXMenuItem("List customers", null, "List customers", myMenu4 ));
+myMenu3.add(new WebFXMenuItem("Zip code distribution", "http://localhost/freeside/search/report_cust_main-zip.html", "Zip codes by number of customers" ));
+myMenu3.add(new WebFXMenuItem("Customer signup report", "http://localhost/freeside/graph/report_cust_signup.html", "New customer signups by date" ));
+myMenu3.add(new WebFXMenuItem("Customer churn report", "http://localhost/freeside/graph/report_cust_churn.html", "New customers, suspensions, and cancellations summary" ));
+myMenu3.add(new WebFXMenuItem("Signup date report", "http://localhost/freeside/graph/report_signupdate.html", "Signup date report (by date of signup)" ));
+myMenu3.add(new WebFXMenuItem("Advanced customer reports", "http://localhost/freeside/search/report_cust_main.html", "by status, signup date, agent, etc." ));
+myMenu3.add(new WebFXMenuSeparator());
+myMenu3.add(new WebFXMenuItem("Customer contacts", "http://localhost/freeside/search/report_contact.html?link=cust_main", "" ));
+myMenu3.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Customers", null, "Customer reports", myMenu3 ));
+var myMenu5 = new WebFXMenu;
+myMenu5.emptyText = '';
+var myMenu6 = new WebFXMenu;
+myMenu6.emptyText = '';
+myMenu6.add(new WebFXMenuItem("All open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN_date", "All invoices with an unpaid balance" ));
+myMenu6.add(new WebFXMenuItem("15 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN15_date", "Invoices 15 days or older with an unpaid balance" ));
+myMenu6.add(new WebFXMenuItem("30 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN30_date", "Invoices 30 days or older with an unpaid balance" ));
+myMenu6.add(new WebFXMenuItem("60 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN60_date", "Invoices 60 days or older with an unpaid balance" ));
+myMenu6.add(new WebFXMenuItem("90 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN90_date", "Invoices 90 days or older with an unpaid balance" ));
+myMenu6.add(new WebFXMenuItem("120 day open invoices", "http://localhost/freeside/search/cust_bill.html?OPEN120_date", "Invoices 120 days or older with an unpaid balance" ));
+myMenu6.width = 256;
+
+myMenu5.add(new WebFXMenuItem("Open invoices", null, "Open invoices", myMenu6 ));
+myMenu5.add(new WebFXMenuItem("All invoices", "http://localhost/freeside/search/cust_bill.html?date", "List all invoices" ));
+myMenu5.add(new WebFXMenuItem("Advanced invoice reports", "http://localhost/freeside/search/report_cust_bill.html", "by agent, date range, etc." ));
+myMenu5.add(new WebFXMenuSeparator());
+myMenu5.add(new WebFXMenuItem("Line items", "http://localhost/freeside/search/report_cust_bill_pkg.html", "Individual line item detail" ));
+myMenu5.add(new WebFXMenuItem("Voided invoices", "http://localhost/freeside/search/report_cust_bill_void.html", "Search for voided invoices" ));
+myMenu5.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Invoices", null, "Invoice reports", myMenu5 ));
+var myMenu7 = new WebFXMenu;
+myMenu7.emptyText = '';
+myMenu7.add(new WebFXMenuItem("Discount graph", "http://localhost/freeside/graph/report_cust_bill_pkg_discount.html", "Discount overview per month" ));
+myMenu7.add(new WebFXMenuItem("Discount detail", "http://localhost/freeside/search/report_cust_bill_pkg_discount.html", "Discount report (by employee and/or date range)" ));
+myMenu7.add(new WebFXMenuItem("Package discounts", "http://localhost/freeside/search/report_cust_pkg_discount.html", "Active/inactive discounts by package" ));
+myMenu7.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Discounts", null, "Discount reports", myMenu7 ));
+var myMenu8 = new WebFXMenu;
+myMenu8.emptyText = '';
+myMenu8.add(new WebFXMenuItem("Payments", "http://localhost/freeside/search/report_cust_pay.html", "Payment report (by type and/or date range)" ));
+myMenu8.add(new WebFXMenuItem("Payment application detail", "http://localhost/freeside/search/report_cust_bill_pay_pkg.html", "Line item application detail" ));
+myMenu8.add(new WebFXMenuItem("Pending Payments", "http://localhost/freeside/search/cust_pay_pending.html?magic=_date;statusNOT=done", "Pending real-time payments" ));
+myMenu8.add(new WebFXMenuItem("Unapplied Payments", "http://localhost/freeside/search/report_cust_pay.html?unapplied=1", "Unapplied payment report (by type and/or date range)" ));
+myMenu8.add(new WebFXMenuItem("Voided Payments", "http://localhost/freeside/search/report_cust_pay.html?void=1", "Voided payment report (by type and/or date range)" ));
+myMenu8.add(new WebFXMenuItem("Unapplied Payment Aging", "http://localhost/freeside/search/report_unapplied_cust_pay.html", "Unapplied payment aging report" ));
+myMenu8.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Payments", null, "Payment reports", myMenu8 ));
+var myMenu9 = new WebFXMenu;
+myMenu9.emptyText = '';
+myMenu9.add(new WebFXMenuItem("Package definitions (by # active)", "http://localhost/freeside/browse/part_pkg.cgi?active=1", "Package definitions by number of active packages" ));
+myMenu9.add(new WebFXMenuItem("Package costs", "http://localhost/freeside/graph/report_cust_pkg_cost.html", "Package setup and recurring costs graph" ));
+myMenu9.add(new WebFXMenuSeparator());
+myMenu9.add(new WebFXMenuItem("Package churn", "http://localhost/freeside/graph/report_cust_pkg.html", "Orders, suspensions and cancellations summary graph" ));
+myMenu9.add(new WebFXMenuSeparator());
+myMenu9.add(new WebFXMenuItem("All customer packages", "http://localhost/freeside/search/cust_pkg.cgi?pkgnum", "List all customer packages" ));
+myMenu9.add(new WebFXMenuItem("Package summary", "http://localhost/freeside/search/cust_pkg_summary.html", "Show package sales summary" ));
+myMenu9.add(new WebFXMenuItem("Suspended customer packages", "http://localhost/freeside/search/cust_pkg.cgi?magic=suspended", "List suspended packages" ));
+myMenu9.add(new WebFXMenuItem("Suspension summary", "http://localhost/freeside/search/cust_pkg_susp.html", "Show suspension activity" ));
+myMenu9.add(new WebFXMenuItem("Customer packages with unconfigured services", "http://localhost/freeside/search/cust_pkg.cgi?APKG_pkgnum", "List packages which have provisionable services" ));
+myMenu9.add(new WebFXMenuItem("Advanced package reports", "http://localhost/freeside/search/report_cust_pkg.html", "by agent, date range, status, package definition" ));
+myMenu9.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Packages", null, "Package reports", myMenu9 ));
+var myMenu10 = new WebFXMenu;
+myMenu10.emptyText = '';
+myMenu10.add(new WebFXMenuItem("Service definitions", "http://localhost/freeside/browse/part_svc.cgi?orderby=active", "Service definitions by number of active packages" ));
+myMenu10.add(new WebFXMenuSeparator());
+myMenu10.add(new WebFXMenuItem("Unprovisioned services", "http://localhost/freeside/search/report_unprovisioned_services.html", "Unprovisioned services" ));
+myMenu10.add(new WebFXMenuSeparator());
+var myMenu11 = new WebFXMenu;
+myMenu11.emptyText = '';
+myMenu11.add(new WebFXMenuItem("All accounts by Username", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=username", "" ));
+myMenu11.add(new WebFXMenuItem("All accounts by UID", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=uid", "" ));
+myMenu11.add(new WebFXMenuItem("All accounts with Time Remaining", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=seconds", "" ));
+myMenu11.add(new WebFXMenuItem("All accounts by Last login", "http://localhost/freeside/search/svc_acct.cgi?magic=all;sortby=last_login", "" ));
+myMenu11.add(new WebFXMenuItem("All accounts never logged in", "http://localhost/freeside/search/svc_acct.cgi?magic=nologin;sortby=svcnum", "" ));
+myMenu11.add(new WebFXMenuItem("Advanced account reports", "http://localhost/freeside/search/report_svc_acct.html", "" ));
+myMenu11.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Accounts", null, "Access accounts and mailboxes", myMenu11 ));
+var myMenu12 = new WebFXMenu;
+myMenu12.emptyText = '';
+myMenu12.add(new WebFXMenuItem("All domains", "http://localhost/freeside/search/svc_domain.cgi?magic=all;sortby=domain", "" ));
+myMenu12.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Domains", null, "Domains", myMenu12 ));
+var myMenu13 = new WebFXMenu;
+myMenu13.emptyText = '';
+myMenu13.add(new WebFXMenuItem("All certificates", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cert;magic=all;sortby=svcnum", "" ));
+myMenu13.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Certificates", null, "Example services", myMenu13 ));
+var myMenu14 = new WebFXMenu;
+myMenu14.emptyText = '';
+myMenu14.add(new WebFXMenuItem("All mail forwards", "http://localhost/freeside/search/svc_forward.cgi?magic=all;sortby=svcnum", "" ));
+myMenu14.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Mail forwards", null, "Mail forwards", myMenu14 ));
+var myMenu15 = new WebFXMenu;
+myMenu15.emptyText = '';
+myMenu15.add(new WebFXMenuItem("All mailing lists", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_mailinglist;magic=all;sortby=svcnum", "" ));
+myMenu15.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Mailing lists", null, "Mailing lists", myMenu15 ));
+var myMenu16 = new WebFXMenu;
+myMenu16.emptyText = '';
+myMenu16.add(new WebFXMenuItem("All virtual hosting services", "http://localhost/freeside/search/svc_www.cgi?magic=all;sortby=svcnum", "" ));
+myMenu16.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Virtual hosting services", null, "Virtual hosting services", myMenu16 ));
+var myMenu17 = new WebFXMenu;
+myMenu17.emptyText = '';
+myMenu17.add(new WebFXMenuItem("All wireless broadband services", "http://localhost/freeside/search/svc_broadband.cgi?magic=all;sortby=svcnum", "" ));
+myMenu17.add(new WebFXMenuItem("Advanced wireless broadband reports", "http://localhost/freeside/search/report_svc_broadband.html", "" ));
+myMenu17.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Wireless broadband services", null, "Fixed wireless broadband services", myMenu17 ));
+var myMenu18 = new WebFXMenu;
+myMenu18.emptyText = '';
+myMenu18.add(new WebFXMenuItem("All cable subscribers by Service", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cable;magic=all;sortby=svcnum", "" ));
+myMenu18.add(new WebFXMenuItem("All cable subscribers by Serial number", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cable;magic=all;sortby=serialnum", "" ));
+myMenu18.add(new WebFXMenuItem("All cable subscribers by MAC address", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_cable;magic=all;sortby=mac_addr", "" ));
+myMenu18.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Cable Subscribers", null, "Cable Subscribers", myMenu18 ));
+var myMenu19 = new WebFXMenu;
+myMenu19.emptyText = '';
+myMenu19.add(new WebFXMenuItem("All DSLs", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_dsl;magic=all;sortby=phonenum", "" ));
+myMenu19.add(new WebFXMenuItem("Qualifications", "http://localhost/freeside/search/qual.cgi", "" ));
+myMenu19.width = 256;
+
+myMenu10.add(new WebFXMenuItem("DSLs", null, "DSLs", myMenu19 ));
+var myMenu20 = new WebFXMenu;
+myMenu20.emptyText = '';
+myMenu20.add(new WebFXMenuItem("All dish services", "http://localhost/freeside/search/svc_dish.cgi?magic=all;sortby=svcnum", "" ));
+myMenu20.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Dish services", null, "Dish services", myMenu20 ));
+var myMenu21 = new WebFXMenu;
+myMenu21.emptyText = '';
+myMenu21.add(new WebFXMenuItem("All hardware", "http://localhost/freeside/search/svc_hardware.cgi?magic=all;sortby=svcnum", "" ));
+myMenu21.add(new WebFXMenuItem("Advanced hardware reports", "http://localhost/freeside/search/report_svc_hardware.html", "" ));
+myMenu21.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Hardware", null, "Hardware", myMenu21 ));
+var myMenu22 = new WebFXMenu;
+myMenu22.emptyText = '';
+myMenu22.add(new WebFXMenuItem("All phone numbers", "http://localhost/freeside/search/svc_phone.cgi?magic=all;sortby=phonenum", "" ));
+myMenu22.add(new WebFXMenuItem("Phone numbers' total usage by time period", "http://localhost/freeside/search/report_svc_phone_usage.html", "Total usage (minutes, and amount billed) for the specified time period, per phone number." ));
+myMenu22.add(new WebFXMenuItem("Phone numbers by state", "http://localhost/freeside/search/phone_state.html", "Current or historical phone services broken down by state." ));
+myMenu22.add(new WebFXMenuItem("Advanced phone number reports", "http://localhost/freeside/search/report_svc_phone.html", "" ));
+myMenu22.add(new WebFXMenuItem("Phone number (DID) availability", "http://localhost/freeside/search/report_phone_avail.html", "" ));
+myMenu22.add(new WebFXMenuItem("Inventory/Provisioning Status", "http://localhost/freeside/search/phone_inventory_provisioned.html", "" ));
+myMenu22.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Phone numbers", null, "Phone numbers", myMenu22 ));
+var myMenu23 = new WebFXMenu;
+myMenu23.emptyText = '';
+myMenu23.add(new WebFXMenuItem("All PBXs", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_pbx;magic=all;sortby=svcnum", "" ));
+myMenu23.width = 256;
+
+myMenu10.add(new WebFXMenuItem("PBXs", null, "PBXs", myMenu23 ));
+var myMenu24 = new WebFXMenu;
+myMenu24.emptyText = '';
+myMenu24.add(new WebFXMenuItem("All circuits", "http://localhost/freeside/search/svc_circuit.cgi?magic=all;sortby=svcnum", "" ));
+myMenu24.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Circuits", null, "Voice and data circuit services", myMenu24 ));
+var myMenu25 = new WebFXMenu;
+myMenu25.emptyText = '';
+myMenu25.add(new WebFXMenuItem("All ports", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_port;magic=all;sortby=serviceid", "" ));
+myMenu25.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Ports", null, "Ports", myMenu25 ));
+var myMenu26 = new WebFXMenu;
+myMenu26.emptyText = '';
+myMenu26.add(new WebFXMenuItem("All alarm services", "http://localhost/freeside/search/cust_svc.html?svcdb=svc_alarm;magic=all;sortby=acctnum", "" ));
+myMenu26.width = 256;
+
+myMenu10.add(new WebFXMenuItem("Alarm services", null, "Alarm services", myMenu26 ));
+var myMenu27 = new WebFXMenu;
+myMenu27.emptyText = '';
+myMenu27.add(new WebFXMenuItem("All external services", "http://localhost/freeside/search/svc_external.cgi?magic=all;sortby=id", "" ));
+myMenu27.width = 256;
+
+myMenu10.add(new WebFXMenuItem("External services", null, "External services", myMenu27 ));
+myMenu10.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Services", null, "Services reports", myMenu10 ));
+var myMenu28 = new WebFXMenu;
+myMenu28.emptyText = '';
+myMenu28.add(new WebFXMenuItem("Inventory by agent", "http://localhost/freeside/search/report_agent_inventory.html", "" ));
+myMenu28.add(new WebFXMenuItem("Inventory activity", "http://localhost/freeside/search/report_h_inventory_item.html", "" ));
+myMenu28.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Inventory", null, "Inventory reports", myMenu28 ));
+var myMenu29 = new WebFXMenu;
+myMenu29.emptyText = '';
+myMenu29.add(new WebFXMenuItem("RADIUS sessions", "http://localhost/freeside/search/sqlradius.html", "" ));
+myMenu29.add(new WebFXMenuItem("RADIUS data usage", "http://localhost/freeside/search/report_sqlradius_usage.html", "" ));
+myMenu29.add(new WebFXMenuItem("Call Detail Records (CDRs)", "http://localhost/freeside/search/report_cdr.html", "" ));
+myMenu29.add(new WebFXMenuItem("Unrateable CDRs", "http://localhost/freeside/search/cdr.html?freesidestatus=failed;cdrbatchnum=_ALL_", "" ));
+myMenu29.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Usage", null, "Usage reports", myMenu29 ));
+var myMenu30 = new WebFXMenu;
+myMenu30.emptyText = '';
+var myMenu31 = new WebFXMenu;
+myMenu31.emptyText = '';
+myMenu31.add(new WebFXMenuItem("Tickets per day per Queue", "http://localhost/freeside/rt/RTx/Statistics/CallsQueueDay", "View the number of tickets created, resolved or deleted in a specific Queue, over the requested period of days" ));
+myMenu31.add(new WebFXMenuItem("Ticket status by Queue", "http://localhost/freeside/rt/RTx/Statistics/OpenStalled", "View numbers of new, open and stalled tickets in a selected Queue" ));
+myMenu31.add(new WebFXMenuItem("Tickets per day (multiple Queues)", "http://localhost/freeside/rt/RTx/Statistics/CallsMultiQueue", "View tickets created, resolved or deleted on in one or more Queues over a specified time period" ));
+myMenu31.add(new WebFXMenuItem("Tickets per Day of Week", "http://localhost/freeside/rt/RTx/Statistics/DayOfWeek", "View trends showing when tickets are created, resolved or deleted" ));
+myMenu31.add(new WebFXMenuItem("Time to resolve", "http://localhost/freeside/rt/RTx/Statistics/Resolution", "View how long tickets take to be resolved by Queue" ));
+myMenu31.add(new WebFXMenuItem("Time to resolve (scatter graph)", "http://localhost/freeside/rt/RTx/Statistics/TimeToResolve", "View a detailed scatter graph of time to resolve tickets by Queue" ));
+myMenu31.width = 256;
+
+myMenu30.add(new WebFXMenuItem("Statistics", null, "", myMenu31 ));
+myMenu30.add(new WebFXMenuSeparator());
+myMenu30.add(new WebFXMenuItem("Advanced ticket reports", "http://localhost/freeside/rt/Search/Build.html?NewQuery=1", "List tickets by any criteria" ));
+myMenu30.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Tickets", null, "Ticket reports", myMenu30 ));
+var myMenu32 = new WebFXMenu;
+myMenu32.emptyText = '';
+myMenu32.add(new WebFXMenuItem("Employee Commission Report", "http://localhost/freeside/search/report_employee_commission.html", "" ));
+myMenu32.add(new WebFXMenuItem("Employee Audit Report", "http://localhost/freeside/search/report_employee_audit.html", "Employee audit report" ));
+myMenu32.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Employees", null, "Employee reports", myMenu32 ));
+var myMenu33 = new WebFXMenu;
+myMenu33.emptyText = '';
+myMenu33.add(new WebFXMenuItem("All billing events", "http://localhost/freeside/search/report_cust_event.html", "All billing events for a date range" ));
+myMenu33.add(new WebFXMenuItem("Billing event errors", "http://localhost/freeside/search/report_cust_event.html?failed=1", "Failed credit cards, processor or printer problems, etc." ));
+myMenu33.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Billing events", null, "Billing events", myMenu33 ));
+var myMenu34 = new WebFXMenu;
+myMenu34.emptyText = '';
+var myMenu35 = new WebFXMenu;
+myMenu35.emptyText = '';
+myMenu35.add(new WebFXMenuItem("Sales, Credits and Receipts", "http://localhost/freeside/graph/report_money_time.html", "Sales, credits and receipts summary graph" ));
+myMenu35.add(new WebFXMenuItem("Daily Sales, Credits and Receipts", "http://localhost/freeside/graph/report_money_time_daily.html", "Sales, credits and receipts (broken down by day) summary graph" ));
+myMenu35.add(new WebFXMenuItem("Sales Report", "http://localhost/freeside/graph/report_cust_bill_pkg.html", "Sales report and graph (by agent, package class and/or date range)" ));
+myMenu35.add(new WebFXMenuItem("Rated Call Sales Report", "http://localhost/freeside/graph/report_cust_bill_pkg_detail.html", "Sales report and graph (by agent, package class, usage class and/or date range)" ));
+myMenu35.add(new WebFXMenuItem("Sales with Advertising Source", "http://localhost/freeside/search/report_cust_bill_pkg_referral.html", "" ));
+myMenu35.width = 256;
+
+myMenu34.add(new WebFXMenuItem("Sales", null, "Sales reports", myMenu35 ));
+var myMenu36 = new WebFXMenu;
+myMenu36.emptyText = '';
+myMenu36.add(new WebFXMenuItem("Credit Report", "http://localhost/freeside/search/report_cust_credit.html", "Credit report (by employee and/or date range)" ));
+myMenu36.add(new WebFXMenuItem("Credit application detail", "http://localhost/freeside/search/report_cust_credit_bill_pkg.html", "Line item application detail" ));
+myMenu36.add(new WebFXMenuItem("Unapplied Credits", "http://localhost/freeside/search/report_cust_credit.html?unapplied=1", "Unapplied credit report (by type and/or date range)" ));
+myMenu36.add(new WebFXMenuItem("Voided Credits", "http://localhost/freeside/search/report_cust_credit_void.html", "Voided credit report (by employee and/or date range)" ));
+myMenu36.width = 256;
+
+myMenu34.add(new WebFXMenuItem("Credits", null, "Credit reports", myMenu36 ));
+var myMenu37 = new WebFXMenu;
+myMenu37.emptyText = '';
+myMenu37.add(new WebFXMenuItem("Refund Report", "http://localhost/freeside/search/report_cust_refund.html", "Refund report (by type and/or date range)" ));
+myMenu37.add(new WebFXMenuItem("Unapplied Refunds", "http://localhost/freeside/search/report_cust_refund.html?unapplied=1", "Unapplied refund report (by type and/or date range)" ));
+myMenu37.width = 256;
+
+myMenu34.add(new WebFXMenuItem("Refunds", null, "Refund reports", myMenu37 ));
+var myMenu38 = new WebFXMenu;
+myMenu38.emptyText = '';
+myMenu38.add(new WebFXMenuItem("Agent Commissions", "http://localhost/freeside/search/report_agent_commission.html", "" ));
+myMenu38.add(new WebFXMenuItem("Agent Commissions Per Package", "http://localhost/freeside/search/report_agent_commission_pkg.html", "" ));
+myMenu38.add(new WebFXMenuItem("Sales Person Commissions", "http://localhost/freeside/search/report_sales_commission.html", "" ));
+myMenu38.add(new WebFXMenuItem("Sales Person Commissions Per Package", "http://localhost/freeside/search/report_sales_commission_pkg.html", "" ));
+myMenu38.add(new WebFXMenuItem("Employee Commissions", "http://localhost/freeside/search/report_employee_commission.html", "" ));
+myMenu38.width = 256;
+
+myMenu34.add(new WebFXMenuItem("Commissions", null, "Commission reports", myMenu38 ));
+myMenu34.add(new WebFXMenuItem("A/R Aging", "http://localhost/freeside/search/report_receivables.html", "Accounts Receivable Aging report" ));
+myMenu34.add(new WebFXMenuItem("Prepaid Income", "http://localhost/freeside/search/report_prepaid_income.html", "Prepaid income (unearned revenue) report" ));
+myMenu34.add(new WebFXMenuItem("Tax Liability", "http://localhost/freeside/search/report_tax.html", "Tax liability report (internal tax data)" ));
+myMenu34.add(new WebFXMenuItem("E911 Fee Summary", "http://localhost/freeside/search/report_e911.html", "E911 fee summary" ));
+myMenu34.add(new WebFXMenuItem("Customer Accounting Summary", "http://localhost/freeside/search/report_customer_accounting_summary.html", "Customer accounting summary report" ));
+myMenu34.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Financial", null, "Financial reports", myMenu34 ));
+var myMenu39 = new WebFXMenu;
+myMenu39.emptyText = '';
+myMenu39.add(new WebFXMenuItem("Credit limit incidents", "http://localhost/freeside/search/report_cust_main_credit_limit.html", "" ));
+myMenu39.add(new WebFXMenuItem("System log", "http://localhost/freeside/search/log.html", "View system events and debugging information." ));
+myMenu39.add(new WebFXMenuItem("Outgoing messages", "http://localhost/freeside/search/cust_msg.html", "View outgoing message log" ));
+myMenu39.width = 256;
+
+myMenu0.add(new WebFXMenuItem("Logs", null, "System and email logs", myMenu39 ));
+myMenu0.width = 256;
+
+ myBar.add(new WebFXMenuButton('Reports', null, 'Lists, reporting and graphing', myMenu0 ));
+
+
+ var myMenu40 = new WebFXMenu;
+myMenu40.emptyText = '';
+myMenu40.add(new WebFXMenuItem("Quick payment entry", "http://localhost/freeside/misc/batch-cust_pay.html", "Enter multiple payments in a batch" ));
+myMenu40.add(new WebFXMenuItem("Download invoice batches", "http://localhost/freeside/search/bill_batch.cgi", "" ));
+myMenu40.add(new WebFXMenuItem("Bulk DID Orders", "http://localhost/freeside/browse/did_order.html", "View/manage bulk DID orders" ));
+myMenu40.add(new WebFXMenuItem("Job Queue", "http://localhost/freeside/search/queue.html", "View pending job queue" ));
+var myMenu41 = new WebFXMenu;
+myMenu41.emptyText = '';
+var myMenu42 = new WebFXMenu;
+myMenu42.emptyText = '';
+myMenu42.add(new WebFXMenuItem("Overview", "http://localhost/freeside/rt/Articles/index.html", "" ));
+myMenu42.add(new WebFXMenuItem("Search", "http://localhost/freeside/rt/Articles/Article/Search.html", "" ));
+myMenu42.add(new WebFXMenuItem("Topics", "http://localhost/freeside/rt/Articles/Topics.html", "" ));
+myMenu42.width = 256;
+
+myMenu41.add(new WebFXMenuItem("Articles", null, "", myMenu42 ));
+myMenu41.add(new WebFXMenuItem("My Day", "http://localhost/freeside/rt/Tools/MyDay.html", "" ));
+myMenu41.add(new WebFXMenuItem("My Reminders", "http://localhost/freeside/rt/Tools/MyReminders.html", "" ));
+myMenu41.add(new WebFXMenuItem("Offline", "http://localhost/freeside/rt/Tools/Offline.html", "" ));
+myMenu41.add(new WebFXMenuItem("Approval", "http://localhost/freeside/rt/Approvals/", "" ));
+myMenu41.width = 256;
+
+myMenu40.add(new WebFXMenuItem("Ticketing", null, "Ticketing tools", myMenu41 ));
+myMenu40.add(new WebFXMenuItem("Customer email settings", "http://localhost/freeside/misc/manage_cust_email.html", "" ));
+myMenu40.add(new WebFXMenuItem("Business card scan", "http://localhost/freeside/edit/prospect_main-upload.html", "" ));
+myMenu40.add(new WebFXMenuItem("Attachments", "http://localhost/freeside/browse/cust_attachment.html", "View customer attachments" ));
+var myMenu43 = new WebFXMenu;
+myMenu43.emptyText = '';
+myMenu43.add(new WebFXMenuItem("Customers", "http://localhost/freeside/misc/cust_main-import.cgi", "" ));
+myMenu43.add(new WebFXMenuItem("Package definitions", "http://localhost/freeside/misc/part_pkg-import.html", "" ));
+myMenu43.add(new WebFXMenuItem("Customer packages", "http://localhost/freeside/misc/cust_pkg-import.html", "" ));
+myMenu43.add(new WebFXMenuItem("Customer comments", "http://localhost/freeside/misc/cust_main_note-import.html", "" ));
+myMenu43.add(new WebFXMenuItem("One-time charges", "http://localhost/freeside/misc/cust_main-import_charges.cgi", "" ));
+myMenu43.add(new WebFXMenuItem("Payments", "http://localhost/freeside/misc/cust_pay-import.cgi", "" ));
+myMenu43.add(new WebFXMenuItem("Credits", "http://localhost/freeside/misc/cust_credit-import.html", "" ));
+myMenu43.add(new WebFXMenuItem("Phone numbers (DIDs)", "http://localhost/freeside/misc/phone_avail-import.html", "" ));
+myMenu43.add(new WebFXMenuItem("Call Detail Records (CDRs)", "http://localhost/freeside/misc/cdr-import.html", "" ));
+myMenu43.width = 256;
+
+myMenu40.add(new WebFXMenuItem("Importing", null, "Import tools", myMenu43 ));
+var myMenu44 = new WebFXMenu;
+myMenu44.emptyText = '';
+myMenu44.add(new WebFXMenuItem("Download database dump", "http://localhost/freeside/misc/dump.cgi", "" ));
+myMenu44.width = 256;
+
+myMenu40.add(new WebFXMenuItem("Exporting", null, "Export tools", myMenu44 ));
+myMenu40.add(new WebFXMenuItem("Status", "http://localhost/freeside/view/Status.html", "System status" ));
+myMenu40.width = 256;
+
+ myBar.add(new WebFXMenuButton('Tools', null, 'Tools', myMenu40 ));
+
+
+ var myMenu45 = new WebFXMenu;
+myMenu45.emptyText = '';
+myMenu45.add(new WebFXMenuItem("Settings", "http://localhost/freeside/config/config-view.cgi", "" ));
+myMenu45.add(new WebFXMenuSeparator());
+var myMenu46 = new WebFXMenu;
+myMenu46.emptyText = '';
+myMenu46.add(new WebFXMenuItem("Agent types", "http://localhost/freeside/browse/agent_type.cgi", "Agent types define groups of package definitions that you can then assign to particular agents" ));
+myMenu46.add(new WebFXMenuItem("Agents", "http://localhost/freeside/browse/agent.cgi", "Agents are resellers of your service. Agents may be limited to a subset of your full offerings (via their type)" ));
+myMenu46.add(new WebFXMenuItem("Agent payment gateways", "http://localhost/freeside/browse/payment_gateway.html", "Credit card and electronic check processors for agent overrides" ));
+myMenu46.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Companies", null, "", myMenu46 ));
+var myMenu47 = new WebFXMenu;
+myMenu47.emptyText = '';
+myMenu47.add(new WebFXMenuItem("Sales People", "http://localhost/freeside/browse/sales.html", "Sales people bring in new business." ));
+myMenu47.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Sales People", null, "", myMenu47 ));
+var myMenu48 = new WebFXMenu;
+myMenu48.emptyText = '';
+myMenu48.add(new WebFXMenuItem("Employees", "http://localhost/freeside/browse/access_user.html", "Setup internal users" ));
+myMenu48.add(new WebFXMenuItem("Employee groups", "http://localhost/freeside/browse/access_group.html", "Employee groups allow you to control access to the backend" ));
+myMenu48.add(new WebFXMenuItem("Installer availability", "http://localhost/freeside/browse/sched_item.html", "Installer availability" ));
+myMenu48.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Employees", null, "", myMenu48 ));
+myMenu45.add(new WebFXMenuSeparator());
+var myMenu49 = new WebFXMenu;
+myMenu49.emptyText = '';
+myMenu49.add(new WebFXMenuItem("Customer tags", "http://localhost/freeside/browse/part_tag.html", "" ));
+myMenu49.add(new WebFXMenuItem("Customer classes", "http://localhost/freeside/browse/cust_class.html", "Customer classes define groups of customers for reporting." ));
+myMenu49.add(new WebFXMenuItem("Customer categories", "http://localhost/freeside/browse/cust_category.html", "Customer categories define groups of customer classes." ));
+myMenu49.add(new WebFXMenuSeparator());
+myMenu49.add(new WebFXMenuItem("Contact types", "http://localhost/freeside/browse/contact_class.html", "" ));
+myMenu49.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Customers", null, "", myMenu49 ));
+var myMenu50 = new WebFXMenu;
+myMenu50.emptyText = '';
+myMenu50.add(new WebFXMenuItem("Package definitions", "http://localhost/freeside/browse/part_pkg.cgi", "One or more services are grouped together into a package and given pricing information. Customers purchase packages, not services" ));
+myMenu50.add(new WebFXMenuItem("Package classes", "http://localhost/freeside/browse/pkg_class.html", "Package classes define groups of packages, for taxation, ordering convenience and reporting." ));
+myMenu50.add(new WebFXMenuItem("Package categories", "http://localhost/freeside/browse/pkg_category.html", "Package categories define groups of package classes, for invoice sections." ));
+myMenu50.add(new WebFXMenuItem("Package report classes", "http://localhost/freeside/browse/part_pkg_report_option.html", "Package classes define optional groups of packages for reporting only." ));
+myMenu50.add(new WebFXMenuItem("Fees", "http://localhost/freeside/browse/part_fee.html", "" ));
+myMenu50.add(new WebFXMenuItem("Discounts", "http://localhost/freeside/browse/discount.html", "" ));
+myMenu50.add(new WebFXMenuItem("Discount classes", "http://localhost/freeside/browse/discount_class.html", "" ));
+var myMenu51 = new WebFXMenu;
+myMenu51.emptyText = '';
+myMenu51.add(new WebFXMenuItem("Cancel reasons", "http://localhost/freeside/browse/reason.html?class=C", "Cancel reasons explain why a service was cancelled." ));
+myMenu51.add(new WebFXMenuItem("Cancel reason types", "http://localhost/freeside/browse/reason_type.html?class=C", "Cancel reason types define groups of reasons." ));
+myMenu51.add(new WebFXMenuItem("Suspend reasons", "http://localhost/freeside/browse/reason.html?class=S", "Suspend reasons explain why a service was suspended." ));
+myMenu51.add(new WebFXMenuItem("Suspend reason types", "http://localhost/freeside/browse/reason_type.html?class=S", "Suspend reason types define groups of reasons." ));
+myMenu51.width = 256;
+
+myMenu50.add(new WebFXMenuItem("Cancel/Suspend Reasons", null, "", myMenu51 ));
+myMenu50.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Packages", null, "", myMenu50 ));
+var myMenu52 = new WebFXMenu;
+myMenu52.emptyText = '';
+myMenu52.add(new WebFXMenuItem("Service definitions", "http://localhost/freeside/browse/part_svc.cgi", "Services are items you offer to your customers" ));
+myMenu52.add(new WebFXMenuItem("Service classes", "http://localhost/freeside/browse/part_svc_class.html", "Services classes are user-defined, informational types for services" ));
+myMenu52.add(new WebFXMenuItem("Provisioning exports", "http://localhost/freeside/browse/part_export.cgi", "Provisioning services to external machines, databases and APIs" ));
+var myMenu53 = new WebFXMenu;
+myMenu53.emptyText = '';
+myMenu53.add(new WebFXMenuItem("Access numbers", "http://localhost/freeside/browse/svc_acct_pop.cgi", "Points of Presence" ));
+myMenu53.width = 256;
+
+myMenu52.add(new WebFXMenuItem("Dialup", null, "", myMenu53 ));
+var myMenu54 = new WebFXMenu;
+myMenu54.emptyText = '';
+myMenu54.add(new WebFXMenuItem("Towers", "http://localhost/freeside/browse/tower.html", "Towers and sectors" ));
+myMenu54.add(new WebFXMenuItem("Routers", "http://localhost/freeside/browse/router.cgi", "Broadband access routers" ));
+myMenu54.add(new WebFXMenuItem("Address blocks", "http://localhost/freeside/browse/addr_block.cgi", "Manage address blocks and block assignments to broadband routers" ));
+myMenu54.add(new WebFXMenuItem("Address ranges", "http://localhost/freeside/browse/addr_range.html", "Designate special address ranges" ));
+myMenu54.width = 256;
+
+myMenu52.add(new WebFXMenuItem("Wireless broadband", null, "", myMenu54 ));
+var myMenu55 = new WebFXMenu;
+myMenu55.emptyText = '';
+myMenu55.add(new WebFXMenuItem("View/Edit phone device types", "http://localhost/freeside/browse/part_device.html", "Phone device types" ));
+myMenu55.add(new WebFXMenuItem("View/Edit bulk DID vendors", "http://localhost/freeside/browse/did_vendor.html", "Bulk DID vendors" ));
+myMenu55.add(new WebFXMenuItem("View/Edit Carriers", "http://localhost/freeside/browse/cdr_carrier.html", "Carriers" ));
+myMenu55.width = 256;
+
+myMenu52.add(new WebFXMenuItem("Phone", null, "", myMenu55 ));
+var myMenu56 = new WebFXMenu;
+myMenu56.emptyText = '';
+myMenu56.add(new WebFXMenuItem("RADIUS Groups", "http://localhost/freeside/browse/radius_group.html", "Manage RADIUS groups" ));
+myMenu56.add(new WebFXMenuItem("RADIUS Clients", "http://localhost/freeside/browse/nas.html", "Manage RADIUS clients" ));
+myMenu56.width = 256;
+
+myMenu52.add(new WebFXMenuItem("RADIUS", null, "", myMenu56 ));
+var myMenu57 = new WebFXMenu;
+myMenu57.emptyText = '';
+myMenu57.add(new WebFXMenuItem("Cable providers", "http://localhost/freeside/browse/cable_provider.html", "" ));
+myMenu57.add(new WebFXMenuItem("Cable modem models", "http://localhost/freeside/browse/cable_model.html", "" ));
+myMenu57.width = 256;
+
+myMenu52.add(new WebFXMenuItem("Cable", null, "", myMenu57 ));
+var myMenu58 = new WebFXMenu;
+myMenu58.emptyText = '';
+myMenu58.add(new WebFXMenuItem("Alarm system vendors", "http://localhost/freeside/browse/alarm_system.html", "" ));
+myMenu58.add(new WebFXMenuItem("Alarm system types", "http://localhost/freeside/browse/alarm_type.html", "" ));
+myMenu58.add(new WebFXMenuItem("Alarm central stations", "http://localhost/freeside/browse/alarm_station.html", "" ));
+myMenu58.width = 256;
+
+myMenu52.add(new WebFXMenuItem("Alarm", null, "", myMenu58 ));
+var myMenu59 = new WebFXMenu;
+myMenu59.emptyText = '';
+myMenu59.add(new WebFXMenuItem("Circuit types", "http://localhost/freeside/browse/circuit_type.html", "" ));
+myMenu59.add(new WebFXMenuItem("Circuit providers", "http://localhost/freeside/browse/circuit_provider.html", "" ));
+myMenu59.add(new WebFXMenuItem("Termination types", "http://localhost/freeside/browse/circuit_termination.html", "" ));
+myMenu59.width = 256;
+
+myMenu52.add(new WebFXMenuItem("Circuits", null, "", myMenu59 ));
+myMenu52.add(new WebFXMenuItem("Hardware types", "http://localhost/freeside/browse/hardware_class.html", "Set up hardware type catalog" ));
+myMenu52.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Services", null, "", myMenu52 ));
+myMenu45.add(new WebFXMenuSeparator());
+var myMenu60 = new WebFXMenu;
+myMenu60.emptyText = '';
+myMenu60.add(new WebFXMenuItem("Billing events", "http://localhost/freeside/browse/part_event.html", "Billing actions for customers, invoices and packages" ));
+myMenu60.add(new WebFXMenuItem("Invoice configurations", "http://localhost/freeside/browse/invoice_conf.html", "Adjust invoice settings for special-purpose notices" ));
+myMenu60.add(new WebFXMenuItem("Invoice templates", "http://localhost/freeside/browse/invoice_template.html", "Edit templates for HTML, plaintext and typeset invoices" ));
+myMenu60.add(new WebFXMenuItem("Prepaid cards", "http://localhost/freeside/search/prepay_credit.html", "View outstanding cards, generate new cards" ));
+var myMenu61 = new WebFXMenu;
+myMenu61.emptyText = '';
+myMenu61.add(new WebFXMenuItem("Rate plans", "http://localhost/freeside/browse/rate.cgi", "Manage rate plans" ));
+myMenu61.add(new WebFXMenuItem("Regions and prefixes", "http://localhost/freeside/browse/rate_region.html", "Manage regions and prefixes" ));
+myMenu61.add(new WebFXMenuItem("Usage classes", "http://localhost/freeside/browse/usage_class.html", "Usage classes define groups of usage for taxation." ));
+myMenu61.add(new WebFXMenuItem("Time periods", "http://localhost/freeside/browse/rate_time.html", "Time periods define days and hours for rate plans" ));
+myMenu61.add(new WebFXMenuItem("Edit rates with Excel", "http://localhost/freeside/misc/rate_edit_excel.html", "Download and edit rates with Excel, then upload changes." ));
+myMenu61.add(new WebFXMenuSeparator());
+myMenu61.add(new WebFXMenuItem("Tiering plans", "http://localhost/freeside/browse/rate_tier.html", "Rating tiers" ));
+myMenu61.width = 256;
+
+myMenu60.add(new WebFXMenuItem("Call rates and regions", null, "Manage rate plans, regions and prefixes for VoIP and call billing", myMenu61 ));
+myMenu60.add(new WebFXMenuItem("Locales and tax rates", "http://localhost/freeside/browse/cust_main_county.cgi", "Change tax rates, or break down a country into states, or a state into counties and assign different tax rates to each" ));
+myMenu60.add(new WebFXMenuItem("Tax classes", "http://localhost/freeside/browse/part_pkg_taxclass.html", "Tax classes" ));
+myMenu60.add(new WebFXMenuItem("Credit reasons", "http://localhost/freeside/browse/reason.html?class=R", "Credit reasons explain why a credit was issued." ));
+myMenu60.add(new WebFXMenuItem("Credit reason types", "http://localhost/freeside/browse/reason_type.html?class=R", "Credit reason types define groups of reasons." ));
+myMenu60.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Billing", null, "", myMenu60 ));
+myMenu45.add(new WebFXMenuSeparator());
+var myMenu62 = new WebFXMenu;
+myMenu62.emptyText = '';
+myMenu62.add(new WebFXMenuItem("Message templates", "http://localhost/freeside/browse/msg_template.html", "Templates for customer notices" ));
+myMenu62.add(new WebFXMenuItem("Advertising sources", "http://localhost/freeside/browse/part_referral.html", "Where a customer heard about your service." ));
+myMenu62.add(new WebFXMenuItem("Custom fields", "http://localhost/freeside/browse/part_virtual_field.html", "Locally defined fields" ));
+myMenu62.add(new WebFXMenuItem("Translation strings", "http://localhost/freeside/browse/msgcat.html", "Translations and other customizable labels for each locale" ));
+myMenu62.add(new WebFXMenuItem("Inventory classes and inventory", "http://localhost/freeside/browse/inventory_class.html", "Setup inventory classes and stock inventory" ));
+myMenu62.add(new WebFXMenuItem("Upload targets", "http://localhost/freeside/browse/upload_target.html", "Billing and payment upload destinations" ));
+myMenu62.width = 256;
+
+myMenu45.add(new WebFXMenuItem("Miscellaneous", null, "", myMenu62 ));
+myMenu45.width = 256;
+
+ myBar.add(new WebFXMenuButton('Configuration', null, 'Configuration and setup', myMenu45 ));
+
+
+ var myMenu63 = new WebFXMenu;
+myMenu63.emptyText = '';
+myMenu63.add(new WebFXMenuItem("Billing documentation", "http://www.freeside.biz/mediawiki/index.php/Freeside:3:Documentation", "Freeside documentation" ));
+myMenu63.add(new WebFXMenuItem("Ticketing documentation", "http://wiki.bestpractical.com/", "Request Tracker Wiki" ));
+myMenu63.add(new WebFXMenuSeparator());
+myMenu63.add(new WebFXMenuItem("About Freeside v3.8git", "javascript:about_freeside()", "" ));
+myMenu63.add(new WebFXMenuItem("About RT v4.0.23", "http://www.bestpractical.com/rt", "Request Tracker Homepage" ));
+myMenu63.width = 256;
+
+ myBar.add(new WebFXMenuButton('Help', null, '', myMenu63 ));
+
+
+ myBar.show( null, 'vertical' );
+ myBar.width = 154;
+
+</SCRIPT>
+
+
+
+
+ <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws.js"></SCRIPT>
+ <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws_iframe.js"></SCRIPT>
+ <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws_draggable.js"></SCRIPT>
+ <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/overlibmws_crossframe.js"></SCRIPT>
+ <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/iframecontentmws.js"></SCRIPT>
+ <SCRIPT TYPE="text/javascript" SRC="http://localhost/freeside/elements/ajaxcontentmws.js"></SCRIPT>
+
+ <SCRIPT TYPE="text/javascript">
+
+ function rs_init_object() {
+ var A;
+ try {
+ A=new ActiveXObject("Msxml2.XMLHTTP");
+ } catch (e) {
+ try {
+ A=new ActiveXObject("Microsoft.XMLHTTP");
+ } catch (oc) {
+ A=null;
+ }
+ }
+ if(!A && typeof XMLHttpRequest != "undefined")
+ A = new XMLHttpRequest();
+ if (!A)
+ alert("Can't create XMLHttpRequest object");
+ return A;
+
+ }
+
+</SCRIPT>
+
+ <SCRIPT TYPE="text/javascript">
+
+ function logout() {
+ // count args; build URL
+ var url = "http://localhost/freeside/loginout/logout.html";
+
+ var xmlhttp = rs_init_object();
+ xmlhttp.open("GET", url, false, "magic", "notyet");
+ xmlhttp.setRequestHeader("If-Modified-Since", "Sat, 1 Jan 2000 00:00:00 GMT");
+ xmlhttp.send(null);
+
+ if (xmlhttp.readyState != 4) {
+ alert("Logout failed: readyState is " + xmlhttp.readyState);
+ return;
+ }
+
+ if (xmlhttp.status != 200) {
+ alert("Logout failed: status is " + xmlhttp.status);
+ } else {
+ var data = xmlhttp.responseText;
+ // alert('received response: ' + data);
+ if ( data.indexOf("<b>System error</b>") > -1 ) {
+ var w;
+ if ( w = window.open("about:blank") ) {
+ w.document.write(data);
+ } else {
+ // popup blocking? should use an overlib popup instead
+ alert("Error popup disabled; try disabling popup blocking to see");
+ }
+ } else {
+ window.location = "http://localhost/freeside/loginout/logout.html";
+ }
+ }
+ }
+
+</SCRIPT>
+
+
+
+
+ </HEAD>
+ <BODY BGCOLOR="#f8f8f8" STYLE="margin-top:0; margin-bottom:0; margin-left:0px; margin-right:0px">
+ <table width="100%" CELLPADDING=0 CELLSPACING=0 STYLE="padding-left:0px; padding-right:4px" CLASS="fshead">
+ <tr>
+ <td BGCOLOR="#ffffff"><IMG BORDER=0 ALT="freeside" HEIGHT="36" SRC="http://localhost/freeside/view/REAL_logo.cgi"></td>
+ <td align=left BGCOLOR="#ffffff"> <!-- valign="top" -->
+ <font size=6>Freeside Test 3.8.1</font>
+ </td>
+ <td align=right valign=top BGCOLOR="#ffffff"><FONT SIZE="-1">Logged in as <b>test </b> <FONT SIZE="-2"><a href="javascript:void(0);" onClick="logout();">logout</a></FONT><br></FONT><FONT SIZE="-2"><a href="http://localhost/freeside/pref/pref.html" STYLE="color: #000000">Preferences</a>
+ <BR></FONT>
+ </td>
+ </tr>
+ </table>
+
+ <TABLE WIDTH="100%" CELLSPACING=0 CELLPADDING=0>
+
+<link href="http://localhost/freeside/elements/freeside-menu.css" type="text/css" rel="stylesheet">
+
+
+ <TR CLASS="fsmenubar">
+
+
+ <TD COLSPAN="7" WIDTH="100%" STYLE="padding:1px 0px 0px 0px;border-top: 1px solid #7e0079" BGCOLOR="#cccccc">
+ <SCRIPT TYPE="text/javascript">
+ document.write(myBar);
+ </SCRIPT>
+ </TD>
+
+ </TR>
+
+ <TR CLASS="fssearchbar">
+
+ <TD COLSPAN=1 BGCOLOR="#cccccc" ALIGN="right" STYLE="padding-left:2px">
+
+ <FORM ACTION="http://localhost/freeside/search/prospect_main.html" METHOD="GET" STYLE="margin:0">
+ <INPUT NAME="search_prospect" TYPE="text" VALUE="(name, company or phone)" STYLE="width:155px" onFocus="clearhint_search_prospect(this);" onClick="clearhint_search_prospect(this);" CLASS="fstext"><BR>
+ <A HREF="http://localhost/freeside/search/report_prospect_main.html" CLASS="fslink" STYLE="font-size: 11px">Adv</A>
+ <INPUT TYPE="submit" VALUE="Search prospects" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px;padding-left:1px;padding-right:1px">
+ </FORM>
+
+
+
+<SCRIPT TYPE="text/javascript">
+
+ function clearhint_search_prospect (what) {
+ if ( what.value == '(name, company or phone)' )
+ what.value = '';
+ }
+
+</SCRIPT>
+
+ </TD>
+
+ <TD COLSPAN=1 BGCOLOR="#cccccc" ALIGN="right" STYLE="padding-left:2px">
+
+ <FORM ACTION="http://localhost/freeside/search/cust_main.cgi" METHOD="POST" STYLE="margin:0">
+ <INPUT NAME="search_cust" TYPE="text" VALUE="(cust #, name, company or contact phone)" STYLE="width:246px" onFocus="clearhint_search_cust(this);" onClick="clearhint_search_cust(this);" CLASS="fstext"><BR>
+ <A HREF="http://localhost/freeside/search/report_cust_main.html" CLASS="fslink" STYLE="font-size: 11px">Advanced</A>
+ <INPUT TYPE="submit" VALUE="Search customers" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px">
+ </FORM>
+
+
+
+<SCRIPT TYPE="text/javascript">
+
+ function clearhint_search_cust (what) {
+ if ( what.value == '(cust #, name, company or contact phone)' )
+ what.value = '';
+ }
+
+</SCRIPT>
+
+ </TD>
+
+ <TD COLSPAN=1 BGCOLOR="#cccccc" ALIGN="center">
+
+<SCRIPT TYPE="text/javascript">
+
+ function clearhint_search_address2 (what) {
+ if ( what.value == '(Unit #)' )
+ what.value = '';
+ }
+
+</SCRIPT>
+
+ </TD>
+
+ <TD COLSPAN=1 BGCOLOR="#cccccc" ALIGN="right">
+
+ <FORM ACTION="http://localhost/freeside/search/cust_bill.html" METHOD="GET" STYLE="margin:0;display:inline">
+ <INPUT NAME="invnum" TYPE="text" VALUE="(inv #)" STYLE="width:56px" onFocus="clearhint_search_invoice(this);" onClick="clearhint_search_invoice(this);" CLASS="fstext">
+ <A HREF="http://localhost/freeside/search/report_cust_bill.html" CLASS="fslink" STYLE="font-size: 11px">Adv</A> <BR>
+ <INPUT TYPE="submit" VALUE="Search invoices" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px;padding-left:1px;padding-right:1px;margin-top:3px">
+ </FORM>
+
+
+
+<SCRIPT TYPE="text/javascript">
+
+ function clearhint_search_invoice (what) {
+ if ( what.value == '(inv #)' )
+ what.value = '';
+ }
+
+</SCRIPT>
+
+ </TD>
+
+ <TD COLSPAN=1 BGCOLOR="#cccccc" ALIGN="right" STYLE="padding-left:2px">
+
+ <FORM ACTION="http://localhost/freeside/search/cust_svc.html" METHOD="GET" STYLE="margin:0">
+ <INPUT NAME="search_svc" TYPE="text" VALUE="(user, email, ip, mac, domain or service phone)" STYLE="width:271px" onFocus="clearhint_search_svc(this);" onClick="clearhint_search_svc(this);" CLASS="fstext"><BR>
+ <A NOTYET="http://localhost/freeside/search/svc_Smarter.html" STYLE="color: #cccccc; font-size:11px">Advanced</A>
+ <INPUT TYPE="submit" VALUE="Search services" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px">
+ </FORM>
+
+
+
+<SCRIPT TYPE="text/javascript">
+
+ function clearhint_search_svc (what) {
+ if ( what.value == '(user, email, ip, mac, domain or service phone)' )
+ what.value = '';
+ }
+
+</SCRIPT>
+
+ </TD>
+
+ <TD COLSPAN=1 BGCOLOR="#cccccc" ALIGN="right" STYLE="padding-left:2px;padding-right:2px">
+
+ <FORM ACTION="http://localhost/freeside//rt/index.html" METHOD="GET" STYLE="margin:0">
+ <INPUT NAME="q" TYPE="text" VALUE="(ticket #, subject, email or fulltext:text)" STYLE="width:223px" onFocus="clearhint_search_ticket(this);" onClick="clearhint_search_ticket(this);" CLASS="fstext"><BR>
+ <A HREF="http://localhost/freeside//rt/Search/Build.html?NewQuery=1" CLASS="fslink" STYLE="font-size:11px">Advanced</A>
+ <INPUT TYPE="submit" VALUE="Search tickets" CLASS="fsblackbutton" onMouseOver="this.className='fsblackbuttonselected'; return true;" onMouseOut="this.className='fsblackbutton'; return true;" STYLE="font-size:11px">
+ </FORM>
+
+
+
+<SCRIPT TYPE="text/javascript">
+
+ function clearhint_search_ticket (what) {
+ if ( what.value == '(ticket #, subject, email or fulltext:text)' )
+ what.value = '';
+ }
+
+</SCRIPT>
+
+ </TD>
+
+ </TR>
+ </TABLE>
+
+
+
+ <TABLE WIDTH="100%" HEIGHT="100%" CELLSPACING=0 CELLPADDING=4>
+
+ <TR HEIGHT="100%">
+
+ <TD CLASS="background" HEIGHT="100%" VALIGN="top"> <!-- WIDTH="100%"> -->
+
+ <FONT SIZE=6>
+ Package Churn
+ </FONT>
+
+ <BR><BR>
+
+
+
+
+<IMG SRC="http://localhost/freeside/graph/elements/report.html?session=0000000000;_type=png" WIDTH="976" HEIGHT="384"
+ STYLE="page-break-after:always;">
+<P ALIGN="right" CLASS="noprint">
+
+ Download full results<BR>
+ as <A HREF="http://localhost/freeside/graph/elements/report.html?session=0000000000;_type=xls">Excel spreadsheet</A><BR>
+ as <A HREF="http://localhost/freeside/graph/elements/report.html?session=0000000000;_type=csv">CSV file</A></P>
+</P>
+
+
+<STYLE type="text/css">
+a.cell {
+ color: inherit !important;
+}
+td.cell {
+ border-color: #000;
+}
+.i1 { text-align: right; color: #000000; }
+.i2 { text-align: right; color: #00cc00; }
+.e0 {
+ text-align: center;
+ font-weight: bold;
+}
+.i0 {
+ text-align: center;
+ font-weight: bold;
+}
+</STYLE>
+
+
+ <TABLE BGCOLOR="f8f8f8" BORDER=1 WIDTH="100%" CELLSPACING=0 CELLPADDING=2 BORDERCOLOR="#999999">
+
+
+ <TR>
+ <TD CLASS="cell i0 e0"></TD>
+ <TD CLASS="cell i0 e1">Apr<BR>2015</TD>
+ <TD CLASS="cell i0 e2">May<BR>2015</TD>
+ <TD CLASS="cell i0 e3">Jun<BR>2015</TD>
+ <TD CLASS="cell i0 e4">Jul<BR>2015</TD>
+ <TD CLASS="cell i0 e5">Aug<BR>2015</TD>
+ <TD CLASS="cell i0 e6">Sep<BR>2015</TD>
+ <TD CLASS="cell i0 e7">Oct<BR>2015</TD>
+ <TD CLASS="cell i0 e8">Nov<BR>2015</TD>
+ <TD CLASS="cell i0 e9">Dec<BR>2015</TD>
+ <TD CLASS="cell i0 e10">Jan<BR>2016</TD>
+ <TD CLASS="cell i0 e11">Feb<BR>2016</TD>
+ <TD CLASS="cell i0 e12">Mar<BR>2016</TD>
+ </TR>
+ <TR>
+ <TD CLASS="cell i1 e0">Active packages</TD>
+ <TD CLASS="cell i1 e1"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1427871600;end=1430463600">0</A></TD>
+ <TD CLASS="cell i1 e2"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1430463600;end=1433142000">0</A></TD>
+ <TD CLASS="cell i1 e3"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1433142000;end=1435734000">0</A></TD>
+ <TD CLASS="cell i1 e4"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1435734000;end=1438412400">0</A></TD>
+ <TD CLASS="cell i1 e5"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1438412400;end=1441090800">0</A></TD>
+ <TD CLASS="cell i1 e6"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1441090800;end=1443682800">69</A></TD>
+ <TD CLASS="cell i1 e7"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1443682800;end=1446361200">180</A></TD>
+ <TD CLASS="cell i1 e8"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1446361200;end=1448956800">294</A></TD>
+ <TD CLASS="cell i1 e9"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1448956800;end=1451635200">393</A></TD>
+ <TD CLASS="cell i1 e10"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1451635200;end=1454313600">516</A></TD>
+ <TD CLASS="cell i1 e11"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1454313600;end=1456819200">600</A></TD>
+ <TD CLASS="cell i1 e12"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=active;begin=1456819200;end=1459494000">600</A></TD>
+ </TR>
+ <TR>
+ <TD CLASS="cell i2 e0">New orders</TD>
+ <TD CLASS="cell i2 e1"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1427871600;end=1430463600">0</A></TD>
+ <TD CLASS="cell i2 e2"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1430463600;end=1433142000">0</A></TD>
+ <TD CLASS="cell i2 e3"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1433142000;end=1435734000">0</A></TD>
+ <TD CLASS="cell i2 e4"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1435734000;end=1438412400">0</A></TD>
+ <TD CLASS="cell i2 e5"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1438412400;end=1441090800">69</A></TD>
+ <TD CLASS="cell i2 e6"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1441090800;end=1443682800">111</A></TD>
+ <TD CLASS="cell i2 e7"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1443682800;end=1446361200">114</A></TD>
+ <TD CLASS="cell i2 e8"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1446361200;end=1448956800">99</A></TD>
+ <TD CLASS="cell i2 e9"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1448956800;end=1451635200">123</A></TD>
+ <TD CLASS="cell i2 e10"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1451635200;end=1454313600">84</A></TD>
+ <TD CLASS="cell i2 e11"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1454313600;end=1456819200">0</A></TD>
+ <TD CLASS="cell i2 e12"><A CLASS="cell" HREF="http://localhost/freeside/search/cust_pkg_churn.html?agentnum=;status=setup;begin=1456819200;end=1459494000">0</A></TD>
+ </TR>
+</TABLE>
+
+ </TD>
+ </TR>
+ </TABLE>
+ </BODY>
+</HTML>
+
+
+
projects / freeside.git / blobdiff