# Samples of all things we support in initialdata @Queues = ( { Name => 'Test Queue', CorrespondAddress => 'help@example.com', CommentAddress => 'help-comment@example.com', } ); @Scrips = ( { Description => 'Test Without Stage', ScripCondition => 'On Resolve', ScripAction => 'Notify Requestors', Template => 'Correspondence in HTML', }, { Queue => 'General', Description => 'Test Without Stage and One Queue', ScripCondition => 'On Resolve', ScripAction => 'Notify Requestors', Template => 'Correspondence in HTML', }, { Queue => ['General', 'Test Queue'], Description => 'Test Without Stage and Two Queues', ScripCondition => 'On Resolve', ScripAction => 'Notify Requestors', Template => 'Correspondence in HTML', }, { Description => 'Test TransactionCreate', ScripCondition => 'On Resolve', ScripAction => 'Notify Requestors', Template => 'Correspondence in HTML', Stage => 'TransactionCreate', }, { Description => 'Test TransactionBatch', ScripCondition => 'On Resolve', ScripAction => 'Notify Requestors', Template => 'Correspondence in HTML', Stage => 'TransactionBatch', }, ); @CustomFields = ( { Name => 'Favorite color', Type => 'FreeformSingle', LookupType => 'RT::Queue-RT::Ticket', Queue => 'Test Queue', }, ); @Groups = ( { Name => 'Test Employees', Description => 'All of the employees of my company', Attributes => [ { Name => 'SavedSearch', Description => 'Stalled Tickets in Test Queue', Content => { Query => "Status = 'stalled' AND Queue = 'Test Queue'", OrderBy => 'id', Order => 'DESC' }, }, ], } ); @ACL = ( { GroupId => 'Test Employees', GroupDomain => 'UserDefined', CF => 'Favorite Color', Queue => 'Test Queue', Right => ['SeeCustomField', 'ModifyCustomField'], }, ); @Attributes = ({ Name => 'SavedSearch', Description => 'New Tickets in Test Queue', Object => sub { my $GroupName = 'Test Employees'; my $group = RT::Group->new( RT->SystemUser ); my( $ret, $msg ) = $group->LoadUserDefinedGroup( $GroupName ); die $msg unless $ret; return $group; }, Content => { Query => "Status = 'new' AND Queue = 'Test Queue'", OrderBy => 'id', Order => 'DESC' }, });