%# BEGIN BPS TAGGED BLOCK {{{
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%# General Public License for more details.
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%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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<& /SelfService/Elements/Header, Title => loc('#[_1]: [_2]', $Ticket->id, $Ticket->Subject) &>

% $m->callback(CallbackName => 'BeforeActionList', %ARGS, Actions => \@results, ARGSRef => \%ARGS, Ticket => $Ticket );

<& /Elements/ListActions, actions => \@results &>
<& /Ticket/Elements/ShowUpdateStatus, Ticket => $Ticket &>

  <table width="100%" class="ticketsummary" >
      <tr>
        <td valign="top" width="50%" class="boxcontainer">
          <&| /Widgets/TitleBox, title => loc('The Basics'),
                ($LinkBasicsTitle ? (title_href => $title_box_link) : ()),
                title_class=> 'inverse',
                color => "#993333" &>
                <& /Ticket/Elements/ShowBasics, Ticket => $Ticket &>
                <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket &>
          </&>
</td>
        <td valign="top" width="50%" class="boxcontainer">
          <&| /Widgets/TitleBox, title => loc("Dates"),
                title_class=> 'inverse',
                 color => "#663366" &>
          <& /Ticket/Elements/ShowDates, Ticket => $Ticket, UpdatedLink => 0 &>
          </&>
</td>
</tr>
</table>



<& /Ticket/Elements/ShowHistory, 
      Ticket => $Ticket, 
      URIFile => "Display.html", 
      ShowHeaders => $ARGS{'ShowHeaders'},
      DownloadableHeaders => 0,
      AttachPath => "Attachment", 
      Attachments => $attachments, 
      UpdatePath => "Update.html" 
&>



<%INIT>

my ( $field, @results );

$m->callback( ARGSRef => \%ARGS, CallbackName => 'Initial' );

# Load the ticket
#If we get handed two ids, mason will make them an array. bleck.
# We want teh first one. Just because there's no other sensible way
# to deal
my @id = ( ref $id eq 'ARRAY' ) ? @{$id} : ($id);

my $Ticket = RT::Ticket->new( $session{'CurrentUser'} );

if ( defined ($id[0]) && $id[0] eq 'new' ) {

    # {{{ Create a new ticket

    my $Queue = RT::Queue->new( $session{'CurrentUser'} );
    unless ( $Queue->Load( $ARGS{'Queue'} ) ) {
        $m->comp( 'Error.html', Why => loc('Queue not found') );
        $m->abort;
    }

    unless ( $Queue->CurrentUserHasRight('CreateTicket') ) {
        $m->comp( 'Error.html',
            Why =>
              loc('You have no permission to create tickets in that queue.') );
        $m->abort;
    }


    ( $Ticket, @results ) =
    CreateTicket( Attachments => delete $session{'Attachments'}, %ARGS );

    unless ( $Ticket->id ) {
        $m->comp( 'Error.html', Why => join( "\n", @results ));
              $m->abort();
        }
    }
    else {
        unless ( $Ticket->Load( $id[0] ) ) {
            $m->comp( 'Error.html',
                Why => loc( "Couldn't load ticket '[_1]'", $id ) );
            $m->abort();
        }

    my ( $code, $msg );


    if (
        $session{'Attachments'}
        || ( defined $ARGS{'UpdateContent'}
            && $ARGS{'UpdateContent'} ne ''
            && $ARGS{'UpdateContent'} ne "-- \n"
            . $session{'CurrentUser'}->UserObj->Signature )
      )
    {
        $ARGS{UpdateAttachments} = $session{'Attachments'};
    }
    push @results, ProcessUpdateMessage(
        ARGSRef   => \%ARGS,
        TicketObj => $Ticket
    );
    delete $session{'Attachments'};

    my @cfupdates = ProcessObjectCustomFieldUpdates(Object => $Ticket, ARGSRef => \%ARGS);
    push (@results, @cfupdates);


    #Update the status
    if (    ( defined $ARGS{'Status'} )
        and $ARGS{'Status'}
        and ( $ARGS{'Status'} ne $Ticket->Status ) )
    {
        ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} );
        push @results, "$msg";
    }


    }

    # This code does automatic redirection if any updates happen.

    unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) {
        $m->comp( 'Error.html',
            Why => loc("No permission to display that ticket") );
        # XXX: Why abort? then we loose footer //ruz
        $m->abort();
    }

    if ( $ARGS{'MarkAsSeen'} ) {
        $Ticket->SetAttribute(
            Name    => 'User-'. $Ticket->CurrentUser->id .'-SeenUpTo',
            Content => $Ticket->LastUpdated,
        );
        push @results, loc('Marked all messages as seen');
    }

    # This code does automatic redirection if any updates happen.
    MaybeRedirectForResults(
        Actions   => \@results,
        Path      => '/SelfService/Display.html',
        Anchor    => $ARGS{'Anchor'},
        Arguments => { id => $Ticket->id },
    );

    my $Transactions = $Ticket->Transactions;

    my $attachments =
      $m->comp( '/Ticket/Elements/FindAttachments', Ticket => $Ticket );

    my $LinkBasicsTitle = $Ticket->CurrentUserHasRight('ModifyTicket')
                          || $Ticket->CurrentUserHasRight('ReplyToTicket');
    my $title_box_link = RT->Config->Get('WebPath')."/SelfService/Update.html?id=".$Ticket->Id;
    $m->callback(CallbackName => 'BeforeDisplay', Ticket => \$Ticket, ARGSRef => \%ARGS, title_box_link => \$title_box_link);
</%INIT>


<%ARGS>
$id => undef
</%ARGS>