%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2019 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} %# REST/1.0/Forms/ticket/history %# <%ARGS> $id $args => undef $format => undef $fields => undef <%INIT> my $ticket = RT::Ticket->new($session{CurrentUser}); my ($c, $o, $k, $e) = ("", [], {}, ""); $ticket->Load($id); unless ($ticket->Id) { return [ "# Ticket $id does not exist.", [], {}, 1 ]; } my $trans = $ticket->Transactions(); my $total = $trans->Count(); if ( $args ) { chomp $args; } else { $args = ''; } my @arglist = split('/', $args ); my ($type, $tid); if (defined $arglist[0] && $arglist[0] eq 'type') { $type = $arglist[1]; } elsif ( defined $arglist[0] && $arglist[0] eq 'id') { $tid = $arglist[1]; } else { $type = $args; } if ($type) { # Create, Set, Status, Correspond, Comment, Give, Steal, Take, Told # CustomField, AddLink, DeleteLink, AddWatcher, DelWatcher if ($args =~ /^links?$/) { $trans->Limit(FIELD => 'Type', OPERATOR => 'LIKE', VALUE => '%Link'); } elsif ($args =~ /^watchers?$/) { $trans->Limit(FIELD => 'Type', OPERATOR => 'LIKE', VALUE => '%Watcher'); } else { $trans->Limit(FIELD => 'Type', OPERATOR => '=', VALUE => $type); } } elsif ($tid) { $trans->Limit(FIELD => 'Id', OPERATOR => '=', VALUE => $tid); } if ($tid) { my @data; my $t = RT::Transaction->new($session{CurrentUser}); # this paragraph limits the transaction ID query to transactions on this ticket. # Otherwise you can query any transaction from any ticket, which makes no sense. my $Transactions = $ticket->Transactions; my $tok=0; while (my $T = $Transactions->Next()) { $tok=1 if ($T->Id == $tid) } if ($tok) { $t->Load($tid); } else { return [ "# Transaction $tid is not related to Ticket $id", [], {}, 1 ]; } push @data, [ id => $t->Id ]; push @data, [ Ticket => $t->Ticket ] if (!%$fields || exists $fields->{lc 'Ticket'}); push @data, [ TimeTaken => $t->TimeTaken ] if (!%$fields || exists $fields->{lc 'TimeTaken'}); push @data, [ Type => $t->Type ] if (!%$fields || exists $fields->{lc 'Type'}); push @data, [ Field => $t->Field ] if (!%$fields || exists $fields->{lc 'Field'}); push @data, [ OldValue => $t->OldValue ] if (!%$fields || exists $fields->{lc 'OldValue'}); push @data, [ NewValue => $t->NewValue ] if (!%$fields || exists $fields->{lc 'NewValue'}); push @data, [ Data => $t->Data ] if (!%$fields || exists $fields->{lc 'Data'}); push @data, [ Description => $t->Description ] if (!%$fields || exists $fields->{lc 'Description'}); push @data, [ Content => $t->Content ] if (!%$fields || exists $fields->{lc 'Content'}); if (!%$fields || exists $fields->{lc 'Content'}) { my $creator = RT::User->new($session{CurrentUser}); $creator->Load($t->Creator); push @data, [ Creator => $creator->Name ]; } push @data, [ Created => $t->Created ] if (!%$fields || exists $fields->{lc 'Created'}); if (!%$fields || exists $fields->{lc 'Attachments'}) { my $attachlist; my $attachments = $t->Attachments; while (my $a = $attachments->Next) { my $size = length($a->Content||''); if ($size > 1024) { $size = int($size/102.4)/10 . "k" } else { $size .= "b" } my $name = (defined $a->Filename and length $a->Filename) ? $a->Filename : "untitled"; $attachlist .= "\n" . $a->Id.": $name ($size)"; } push @data, [Attachments => $attachlist]; } my %k = map {@$_} @data; $o = [ map {$_->[0]} @data ]; $k = \%k; } else { my (@data, $tids); $format ||= "s"; $format = "l" if (%$fields); while (my $t = $trans->Next) { my $tid = $t->Id; if ($format eq "l") { $tids .= "," if $tids; $tids .= $tid; } else { push @$o, $tid; $k->{$tid} = $t->Description; } } if ($format eq "l") { my @tid; push @tid, "ticket/$id/history/id/$tids"; my $fieldstring; foreach my $key (keys %$fields) { $fieldstring .= "," if $fieldstring; $fieldstring .= $key; } my ($content, $forms); $m->subexec("/REST/1.0/show", id => \@tid, format => $format, fields => $fieldstring); return [ $c, $o, $k, $e ]; } } if (!$c) { my $sub = $trans->Count(); $c = "# $sub/$total ($args/total)"; } return [ $c, $o, $k, $e ];