%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2016 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} %# REST/1.0/Forms/ticket/comment %# <%ARGS> $id %changes <%INIT> use MIME::Entity; use RT::Interface::REST; $RT::Logger->debug("Got ticket id=$id for comment"); $RT::Logger->debug("Got args @{[keys(%changes)]}."); my $ticket = RT::Ticket->new($session{CurrentUser}); my ($c, $o, $k, $e) = ("", [], {}, 0); # http://.../REST/1.0/ticket/1/comment $ticket->Load($id); if (!$ticket->Id) { $e = 1; $c = "# Ticket $id does not exist."; goto OUTPUT; } my $action; ($action = $changes{Action}) =~ s/^(.)(.*)$/\U$1\L$2\E/; unless ($action =~ /^(?:Comment|Correspond)$/) { $e = 1; $c = "# Invalid action: `$action'."; goto OUTPUT; } my $text = $changes{Text}; my @atts = @{ vsplit($changes{Attachment}) }; if (!$changes{Text} && @atts == 0) { $e = 1; $c = "# Empty comment with no attachments submitted."; goto OUTPUT; } my $ent = MIME::Entity->build( Type => "multipart/mixed", 'X-RT-Interface' => 'REST', ); $ent->attach( Type => $changes{'Content-Type'} || 'text/plain', Charset => "UTF-8", Data => Encode::encode("UTF-8", $changes{Text} ), ) if $changes{Text}; { my ($status, $msg) = process_attachments($ent, @atts); unless ( $status ) { $e = 1; $c = "# $msg"; goto OUTPUT; } } unless ($ticket->CurrentUserHasRight('ModifyTicket') || ($action eq "Comment" && $ticket->CurrentUserHasRight("CommentOnTicket")) || ($action eq "Correspond" && $ticket->CurrentUserHasRight("ReplyToTicket"))) { $e = 1; $c = "# You are not allowed to $action on ticket $id."; goto OUTPUT; } my $cc = join ", ", @{ vsplit($changes{Cc}) }; my $bcc = join ", ", @{ vsplit($changes{Bcc}) }; my ($n, $s) = $ticket->$action(MIMEObj => $ent, CcMessageTo => $cc, BccMessageTo => $bcc, TimeTaken => $changes{TimeWorked} || 0); $c = "# ".$s; if ($changes{Status}) { my ($status_n, $status_s) = $ticket->SetStatus($changes{'Status'} ); $c .= "\n# ".$status_s; } OUTPUT: return [ $c, $o, $k, $e ];