%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} <%INIT> foreach my $arg ( keys %$ARGSRef) { my $Queue = $QueueObj || RT::Queue->new($session{CurrentUser}); if (!$Queue->Id && $Ticket && $Ticket->Id) { $Queue = $Ticket->QueueObj; } my $article = RT::Article->new($session{'CurrentUser'}); $article->LoadByInclude( Field => $arg, Value => $ARGSRef->{$arg}, Queue => $Queue->Id, ); next unless $article && $article->id; my $class = $article->ClassObj; next unless $class->SubjectOverride; my $cfs = $class->ArticleCustomFields; $cfs->Limit( FIELD => 'id', VALUE => $class->SubjectOverride ); my $subjectCF = $cfs->First; next unless $subjectCF; my $subject = $article->CustomFieldValuesAsString($subjectCF->Id); $m->callback( CallbackName => 'ProcessContent', Ticket => $Ticket, Article => $article, content => \$subject); if ( exists $ARGSRef->{UpdateSubject} ) { $ARGSRef->{UpdateSubject} = $subject; } else { $ARGSRef->{Subject} = $subject; } } return; <%ARGS> $Ticket => undef $ARGSRef => undef $results => undef $QueueObj => undef