# BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # # This software is Copyright (c) 1996-2011 Best Practical Solutions, LLC # # # (Except where explicitly superseded by other copyright notices) # # # LICENSE: # # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. # # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. # # # CONTRIBUTION SUBMISSION POLICY: # # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) # # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that # you are the copyright holder for those contributions and you grant # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # # END BPS TAGGED BLOCK }}} use strict; use warnings; package RT; use File::Spec (); use Cwd (); use vars qw($Config $System $SystemUser $Nobody $Handle $Logger $_INSTALL_MODE); our $VERSION = '@RT_VERSION_MAJOR@.@RT_VERSION_MINOR@.@RT_VERSION_PATCH@'; @DATABASE_ENV_PREF@ our $BasePath = '@RT_PATH@'; our $EtcPath = '@RT_ETC_PATH@'; our $BinPath = '@RT_BIN_PATH@'; our $SbinPath = '@RT_SBIN_PATH@'; our $VarPath = '@RT_VAR_PATH@'; our $PluginPath = '@RT_PLUGIN_PATH@'; our $LocalPath = '@RT_LOCAL_PATH@'; our $LocalEtcPath = '@LOCAL_ETC_PATH@'; our $LocalLibPath = '@LOCAL_LIB_PATH@'; our $LocalLexiconPath = '@LOCAL_LEXICON_PATH@'; our $LocalPluginPath = $LocalPath."/plugins"; # $MasonComponentRoot is where your rt instance keeps its mason html files our $MasonComponentRoot = '@MASON_HTML_PATH@'; # $MasonLocalComponentRoot is where your rt instance keeps its site-local # mason html files. our $MasonLocalComponentRoot = '@MASON_LOCAL_HTML_PATH@'; # $MasonDataDir Where mason keeps its datafiles our $MasonDataDir = '@MASON_DATA_PATH@'; # RT needs to put session data (for preserving state between connections # via the web interface) our $MasonSessionDir = '@MASON_SESSION_PATH@'; unless ( File::Spec->file_name_is_absolute($EtcPath) ) { # if BasePath exists and is absolute, we won't infer it from $INC{'RT.pm'}. # otherwise RT.pm will make src dir(where we configure RT) be the BasePath # instead of the --prefix one unless ( -d $BasePath && File::Spec->file_name_is_absolute($BasePath) ) { my $pm_path = ( File::Spec->splitpath( $INC{'RT.pm'} ) )[1]; # need rel2abs here is to make sure path is absolute, since $INC{'RT.pm'} # is not always absolute $BasePath = File::Spec->rel2abs( File::Spec->catdir( $pm_path, File::Spec->updir ) ); } $BasePath = Cwd::realpath( $BasePath ); for my $path ( qw/EtcPath BinPath SbinPath VarPath LocalPath LocalEtcPath LocalLibPath LocalLexiconPath PluginPath LocalPluginPath MasonComponentRoot MasonLocalComponentRoot MasonDataDir MasonSessionDir/ ) { no strict 'refs'; # just change relative ones $$path = File::Spec->catfile( $BasePath, $$path ) unless File::Spec->file_name_is_absolute( $$path ); } } =head1 NAME RT - Request Tracker =head1 SYNOPSIS A fully featured request tracker package =head1 DESCRIPTION =head2 INITIALIZATION =head2 LoadConfig Load RT's config file. First, the site configuration file (F) is loaded, in order to establish overall site settings like hostname and name of RT instance. Then, the core configuration file (F) is loaded to set fallback values for all settings; it bases some values on settings from the site configuration file. In order for the core configuration to not override the site's settings, the function C is used; it only sets values if they have not been set already. =cut sub LoadConfig { require RT::Config; $Config = new RT::Config; $Config->LoadConfigs; require RT::I18N; # RT::Essentials mistakenly recommends that WebPath be set to '/'. # If the user does that, do what they mean. $RT::WebPath = '' if ($RT::WebPath eq '/'); # fix relative LogDir and GnuPG homedir unless ( File::Spec->file_name_is_absolute( $Config->Get('LogDir') ) ) { $Config->Set( LogDir => File::Spec->catfile( $BasePath, $Config->Get('LogDir') ) ); } my $gpgopts = $Config->Get('GnuPGOptions'); unless ( File::Spec->file_name_is_absolute( $gpgopts->{homedir} ) ) { $gpgopts->{homedir} = File::Spec->catfile( $BasePath, $gpgopts->{homedir} ); } RT::I18N->Init; } =head2 Init L, L, L and L. =cut sub Init { CheckPerlRequirements(); InitPluginPaths(); #Get a database connection ConnectToDatabase(); InitSystemObjects(); InitClasses(); InitLogging(); InitPlugins(); RT->Config->PostLoadCheck; } =head2 ConnectToDatabase Get a database connection. See also . =cut sub ConnectToDatabase { require RT::Handle; $Handle = new RT::Handle unless $Handle; $Handle->Connect; return $Handle; } =head2 InitLogging Create the Logger object and set up signal handlers. =cut sub InitLogging { # We have to set the record separator ($, man perlvar) # or Log::Dispatch starts getting # really pissy, as some other module we use unsets it. $, = ''; use Log::Dispatch 1.6; my %level_to_num = ( map( { $_ => } 0..7 ), debug => 0, info => 1, notice => 2, warning => 3, error => 4, 'err' => 4, critical => 5, crit => 5, alert => 6, emergency => 7, emerg => 7, ); unless ( $RT::Logger ) { $RT::Logger = Log::Dispatch->new; my $stack_from_level; if ( $stack_from_level = RT->Config->Get('LogStackTraces') ) { # if option has old style '\d'(true) value $stack_from_level = 0 if $stack_from_level =~ /^\d+$/; $stack_from_level = $level_to_num{ $stack_from_level } || 0; } else { $stack_from_level = 99; # don't log } my $simple_cb = sub { # if this code throw any warning we can get segfault no warnings; my %p = @_; # skip Log::* stack frames my $frame = 0; $frame++ while caller($frame) && caller($frame) =~ /^Log::/; my ($package, $filename, $line) = caller($frame); $p{'message'} =~ s/(?:\r*\n)+$//; return "[". gmtime(time) ."] [". $p{'level'} ."]: " . $p{'message'} ." ($filename:$line)\n"; }; my $syslog_cb = sub { # if this code throw any warning we can get segfault no warnings; my %p = @_; my $frame = 0; # stack frame index # skip Log::* stack frames $frame++ while caller($frame) && caller($frame) =~ /^Log::/; my ($package, $filename, $line) = caller($frame); # syswrite() cannot take utf8; turn it off here. Encode::_utf8_off($p{message}); $p{message} =~ s/(?:\r*\n)+$//; if ($p{level} eq 'debug') { return "$p{message}\n"; } else { return "$p{message} ($filename:$line)\n"; } }; my $stack_cb = sub { no warnings; my %p = @_; return $p{'message'} unless $level_to_num{ $p{'level'} } >= $stack_from_level; require Devel::StackTrace; my $trace = Devel::StackTrace->new( ignore_class => [ 'Log::Dispatch', 'Log::Dispatch::Base' ] ); return $p{'message'} . $trace->as_string; # skip calling of the Log::* subroutins my $frame = 0; $frame++ while caller($frame) && caller($frame) =~ /^Log::/; $frame++ while caller($frame) && (caller($frame))[3] =~ /^Log::/; $p{'message'} .= "\nStack trace:\n"; while( my ($package, $filename, $line, $sub) = caller($frame++) ) { $p{'message'} .= "\t$sub(...) called at $filename:$line\n"; } return $p{'message'}; }; if ( $Config->Get('LogToFile') ) { my ($filename, $logdir) = ( $Config->Get('LogToFileNamed') || 'rt.log', $Config->Get('LogDir') || File::Spec->catdir( $VarPath, 'log' ), ); if ( $filename =~ m![/\\]! ) { # looks like an absolute path. ($logdir) = $filename =~ m{^(.*[/\\])}; } else { $filename = File::Spec->catfile( $logdir, $filename ); } unless ( -d $logdir && ( ( -f $filename && -w $filename ) || -w $logdir ) ) { # localizing here would be hard when we don't have a current user yet die "Log file '$filename' couldn't be written or created.\n RT can't run."; } require Log::Dispatch::File; $RT::Logger->add( Log::Dispatch::File->new ( name=>'file', min_level=> $Config->Get('LogToFile'), filename=> $filename, mode=>'append', callbacks => [ $simple_cb, $stack_cb ], )); } if ( $Config->Get('LogToScreen') ) { require Log::Dispatch::Screen; $RT::Logger->add( Log::Dispatch::Screen->new ( name => 'screen', min_level => $Config->Get('LogToScreen'), callbacks => [ $simple_cb, $stack_cb ], stderr => 1, )); } if ( $Config->Get('LogToSyslog') ) { require Log::Dispatch::Syslog; $RT::Logger->add(Log::Dispatch::Syslog->new ( name => 'syslog', ident => 'RT', min_level => $Config->Get('LogToSyslog'), callbacks => [ $syslog_cb, $stack_cb ], stderr => 1, $Config->Get('LogToSyslogConf'), )); } } InitSignalHandlers(); } sub InitSignalHandlers { # Signal handlers ## This is the default handling of warnings and die'ings in the code ## (including other used modules - maybe except for errors catched by ## Mason). It will log all problems through the standard logging ## mechanism (see above). $SIG{__WARN__} = sub { # The 'wide character' warnings has to be silenced for now, at least # until HTML::Mason offers a sane way to process both raw output and # unicode strings. # use 'goto &foo' syntax to hide ANON sub from stack if( index($_[0], 'Wide character in ') != 0 ) { unshift @_, $RT::Logger, qw(level warning message); goto &Log::Dispatch::log; } }; #When we call die, trap it and log->crit with the value of the die. $SIG{__DIE__} = sub { # if we are not in eval and perl is not parsing code # then rollback transactions and log RT error unless ($^S || !defined $^S ) { $RT::Handle->Rollback(1) if $RT::Handle; $RT::Logger->crit("$_[0]") if $RT::Logger; } die $_[0]; }; } sub CheckPerlRequirements { if ($^V < 5.008003) { die sprintf "RT requires Perl v5.8.3 or newer. Your current Perl is v%vd\n", $^V; } # use $error here so the following "die" can still affect the global $@ my $error; { local $@; eval { my $x = ''; my $y = \$x; require Scalar::Util; Scalar::Util::weaken($y); }; $error = $@; } if ($error) { die <<"EOF"; RT requires the Scalar::Util module be built with support for the 'weaken' function. It is sometimes the case that operating system upgrades will replace a working Scalar::Util with a non-working one. If your system was working correctly up until now, this is likely the cause of the problem. Please reinstall Scalar::Util, being careful to let it build with your C compiler. Ususally this is as simple as running the following command as root. perl -MCPAN -e'install Scalar::Util' EOF } } =head2 InitClasses Load all modules that define base classes. =cut sub InitClasses { shift if @_%2; # so we can call it as a function or method my %args = (@_); require RT::Tickets; require RT::Transactions; require RT::Attachments; require RT::Users; require RT::Principals; require RT::CurrentUser; require RT::Templates; require RT::Queues; require RT::ScripActions; require RT::ScripConditions; require RT::Scrips; require RT::Groups; require RT::GroupMembers; require RT::CustomFields; require RT::CustomFieldValues; require RT::ObjectCustomFields; require RT::ObjectCustomFieldValues; require RT::Attributes; require RT::Dashboard; require RT::Approval; # on a cold server (just after restart) people could have an object # in the session, as we deserialize it so we never call constructor # of the class, so the list of accessible fields is empty and we die # with "Method xxx is not implemented in RT::SomeClass" $_->_BuildTableAttributes foreach qw( RT::Ticket RT::Transaction RT::Attachment RT::User RT::Principal RT::Template RT::Queue RT::ScripAction RT::ScripCondition RT::Scrip RT::Group RT::GroupMember RT::CustomField RT::CustomFieldValue RT::ObjectCustomField RT::ObjectCustomFieldValue RT::Attribute ); if ( $args{'Heavy'} ) { # load scrips' modules my $scrips = RT::Scrips->new($RT::SystemUser); $scrips->Limit( FIELD => 'Stage', OPERATOR => '!=', VALUE => 'Disabled' ); while ( my $scrip = $scrips->Next ) { local $@; eval { $scrip->LoadModules } or $RT::Logger->error("Invalid Scrip ".$scrip->Id.". Unable to load the Action or Condition. ". "You should delete or repair this Scrip in the admin UI.\n$@\n"); } foreach my $class ( grep $_, RT->Config->Get('CustomFieldValuesSources') ) { local $@; eval "require $class; 1" or $RT::Logger->error( "Class '$class' is listed in CustomFieldValuesSources option" ." in the config, but we failed to load it:\n$@\n" ); } RT::I18N->LoadLexicons; } } =head2 InitSystemObjects Initializes system objects: C<$RT::System>, C<$RT::SystemUser> and C<$RT::Nobody>. =cut sub InitSystemObjects { #RT's system user is a genuine database user. its id lives here require RT::CurrentUser; $SystemUser = new RT::CurrentUser; $SystemUser->LoadByName('RT_System'); #RT's "nobody user" is a genuine database user. its ID lives here. $Nobody = new RT::CurrentUser; $Nobody->LoadByName('Nobody'); require RT::System; $System = RT::System->new( $SystemUser ); } =head1 CLASS METHODS =head2 Config Returns the current L, but note that you must L first otherwise this method returns undef. Method can be called as class method. =cut sub Config { return $Config } =head2 DatabaseHandle Returns the current L. See also L. =cut sub DatabaseHandle { return $Handle } =head2 Logger Returns the logger. See also L. =cut sub Logger { return $Logger } =head2 System Returns the current L. See also L. =cut sub System { return $System } =head2 SystemUser Returns the system user's object, it's object of L class that represents the system. See also L. =cut sub SystemUser { return $SystemUser } =head2 Nobody Returns object of Nobody. It's object of L class that represents a user who can own ticket and nothing else. See also L. =cut sub Nobody { return $Nobody } =head2 Plugins Returns a listref of all Plugins currently configured for this RT instance. You can define plugins by adding them to the @Plugins list in your RT_SiteConfig =cut our @PLUGINS = (); sub Plugins { my $self = shift; unless (@PLUGINS) { $self->InitPluginPaths; @PLUGINS = $self->InitPlugins; } return \@PLUGINS; } =head2 PluginDirs Takes optional subdir (e.g. po, lib, etc.) and return plugins' dirs that exist. This code chacke plugins names or anything else and required when main config is loaded to load plugins' configs. =cut sub PluginDirs { my $self = shift; my $subdir = shift; require RT::Plugin; my @res; foreach my $plugin (grep $_, RT->Config->Get('Plugins')) { my $path = RT::Plugin->new( name => $plugin )->Path( $subdir ); next unless -d $path; push @res, $path; } return @res; } =head2 InitPluginPaths Push plugins' lib paths into @INC right after F. In case F isn't in @INC, append them to @INC =cut sub InitPluginPaths { my $self = shift || __PACKAGE__; my @lib_dirs = $self->PluginDirs('lib'); my @tmp_inc; my $added; for (@INC) { if ( Cwd::realpath($_) eq $RT::LocalLibPath) { push @tmp_inc, $_, @lib_dirs; $added = 1; } else { push @tmp_inc, $_; } } # append @lib_dirs in case $RT::LocalLibPath isn't in @INC push @tmp_inc, @lib_dirs unless $added; my %seen; @INC = grep !$seen{$_}++, @tmp_inc; } =head2 InitPlugins Initialze all Plugins found in the RT configuration file, setting up their lib and HTML::Mason component roots. =cut sub InitPlugins { my $self = shift; my @plugins; require RT::Plugin; foreach my $plugin (grep $_, RT->Config->Get('Plugins')) { $plugin->require; die $UNIVERSAL::require::ERROR if ($UNIVERSAL::require::ERROR); push @plugins, RT::Plugin->new(name =>$plugin); } return @plugins; } sub InstallMode { my $self = shift; if (@_) { $_INSTALL_MODE = shift; if($_INSTALL_MODE) { require RT::CurrentUser; $SystemUser = RT::CurrentUser->new(); } } return $_INSTALL_MODE; } =head1 BUGS Please report them to rt-bugs@bestpractical.com, if you know what's broken and have at least some idea of what needs to be fixed. If you're not sure what's going on, report them rt-devel@lists.bestpractical.com. =head1 SEE ALSO L L =cut require RT::Base; RT::Base->_ImportOverlays(); 1;