%# BEGIN LICENSE BLOCK
%# 
%# Copyright (c) 1996-2003 Jesse Vincent <jesse@bestpractical.com>
%# 
%# (Except where explictly superceded by other copyright notices)
%# 
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org.
%# 
%# This work is distributed in the hope that it will be useful, but
%# WITHOUT ANY WARRANTY; without even the implied warranty of
%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
%# General Public License for more details.
%# 
%# Unless otherwise specified, all modifications, corrections or
%# extensions to this work which alter its source code become the
%# property of Best Practical Solutions, LLC when submitted for
%# inclusion in the work.
%# 
%# 
%# END LICENSE BLOCK
<& /Elements/Header, Title => $title &>
<& /Ticket/Elements/Tabs, 
    Ticket => $TicketObj, 
    Title=> $title &>

<FORM ACTION="Update.html" NAME="TicketUpdate" 
	METHOD=POST enctype="multipart/form-data">
<input type="hidden" name="QuoteTransaction" value="<% $ARGS{QuoteTransaction} %>">
<input type="hidden" name="DefaultStatus" value="<% $DefaultStatus %>">
<input type="hidden" name="Action" value="<% $ARGS{Action} %>">
<font size=-1>

<TABLE>
<TR><TD>
<a href="ModifyPeople.html?id=<%$TicketObj->Id%>"><&|/l&>Ticket watchers</&></A></TD><TD align=right>
<&|/l&>Requestor</&>:
</TD><TD>
<b><% $TicketObj->RequestorAddresses %></b>
</TD></TR>
<TR><TD>&nbsp;</TD><TD align=right>
<&|/l&>Cc</&>:
</TD><TD>
<b><% $TicketObj->CcAddresses %></b>
</TD></TR>
<TR><TD>&nbsp;</TD><TD align=right>
<&|/l&>AdminCc</&>:
</TD><TD>
<b><% $TicketObj->AdminCcAddresses %></b>
</TD></TR>
</TR>
</TABLE>
<hr>

<TABLE BORDER=0>

<tr><td align=right><&|/l&>Status</&>:</td>
<td>
<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &>
<&|/l&>Owner</&>:  
<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $TicketObj->OwnerObj->Id()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj &>
<&|/l&>Worked</&>: <input size=4 name="UpdateTimeWorked" value="<% $ARGS{UpdateTimeWorked}%>"> <&|/l&>minutes</&></td></tr>
<tr><td align=right><&|/l&>Update Type</&>:</td>
<td><select name="UpdateType">
% if ($CanComment) {
  <option value="private" <%$CommentDefault%>><&|/l&>Comments (Not sent to requestors)</&></option>
% }
% if ($CanRespond) {
   <option value="response" <%$ResponseDefault%>><&|/l&>Response to requestors</&></option>
% }
</select> 
</td></tr>
<tr><td align=right><&|/l&>Subject</&>:</td><td> <input name="UpdateSubject" size=60 value="<% ($ARGS{UpdateSubject}) ? $ARGS{UpdateSubject} : $TicketObj->Subject()%>"></td></tr>
<tr><td align=right><&|/l&>Cc</&>:</td><td> <input name="UpdateCc" size=60
value=<% $ARGS{UpdateCc} %>><BR>
<i><font size=-2>
<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does <b>not</b> change who will receive future updates.)</&></font></i>
</td></tr>
<tr><td align=right><&|/l&>Bcc</&>:</td><td> <input name="UpdateBcc" size=60 VALUE="<%$ARGS{UpdateBcc}%>"><BR>
<i><font size=-2>
<&|/l&>(Sends a blind carbon-copy of this update to a comma-delimited list of email addresses. Does <b>not</b> change who will receive future updates.)</&></font></i>
</td></tr>
% if (exists $session{'Attachments'}) {
<TD>
<&|/l&>Attached file</&>:
</TD>
<TD COLSPAN=5>
<&|/l&>Check box to delete</&><BR>
% foreach my $attach_name (keys %{$session{'Attachments'}}) {
<input type="checkbox" name="DeleteAttach-<%$attach_name%>"><%$attach_name%><BR>
% } # end of foreach
</TD>
</TR>
<TR>
% } # end of if
<tr><td align=right><&|/l&>Attach</&>:</td><td><input name="Attach" type="file"><INPUT TYPE=SUBMIT NAME="AddMoreAttach" VALUE="<&|/l&>Add More Files</&>"><input type="hidden" name="UpdateAttach" value="1">
</td></tr>
<tr><td align="right" valign="top"><&|/l&>Message</&>:</td><td>
<& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &>
% if (exists $ARGS{UpdateContent}) {
% delete $ARGS{'QuoteTransaction'};
<& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&>
% } else {
<& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &>
% }
</td></tr>
		<INPUT TYPE=HIDDEN NAME=id VALUE="<%$TicketObj->Id%>"><br>
</table>




<& /Elements/Submit, Name => 'SubmitTicket' &>
  </FORM>



<%INIT>

my $CanRespond = 0;
my $CanComment = 0;
my $title;

my $TicketObj = LoadTicket($id);

unless($DefaultStatus){
    $DefaultStatus=($ARGS{'Status'} ||$TicketObj->Status());
}

if ($DefaultStatus =~ '^new$'){
        $DefaultStatus='open';
}

if ($DefaultStatus eq 'resolved') {
    $title = loc("Resolve ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject);
} else {
    $title = loc("Update ticket #[_1] ([_2])", $TicketObj->id, $TicketObj->Subject);
}

# Things needed in the template - we'll do the processing here, just
# for the convenience:

my ($CommentDefault, $ResponseDefault);
if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) {
   $CommentDefault = "SELECTED"; 
} else {
    $ResponseDefault = "SELECTED";
}


$CanRespond = 1 if ( $TicketObj->CurrentUserHasRight('ReplyToTicket') or
                     $TicketObj->CurrentUserHasRight('ModifyTicket') ); 

$CanComment = 1 if ( $TicketObj->CurrentUserHasRight('CommentOnTicket') or
                     $TicketObj->CurrentUserHasRight('ModifyTicket') ); 


# {{{ deal with deleting uploaded attachments
foreach my $key (keys %ARGS) {
    if ($key =~ m/^DeleteAttach-(.+)$/) {
	delete $session{'Attachments'}{$1};
    }
    $session{'Attachments'} = { %{$session{'Attachments'} || {}} };
}

# {{{ store the uploaded attachment in session
if ($ARGS{'Attach'}) {			# attachment?
    $session{'Attachments'} = {} unless defined $session{'Attachments'};

    my $subject = "$ARGS{'Attach'}";
    # since CGI.pm deutf8izes the magic field, we need to add it back.
    Encode::_utf8_on($subject);
    # strip leading directories
    $subject =~ s#^.*[\\/]##;

    my $attachment = MakeMIMEEntity(
        Subject             => $subject,
        Body                => "",
        AttachmentFieldName => 'Attach'
    );

    $session{'Attachments'} = { %{$session{'Attachments'} || {}},
				$ARGS{'Attach'} => $attachment };
}
# }}}

# delete temporary storage entry to make WebUI clean
unless (keys %{$session{'Attachments'}} and $ARGS{'UpdateAttach'}) {
    delete $session{'Attachments'};
}
# }}}

if ( exists $ARGS{SubmitTicket} ) {
    $m->comp('Display.html', TicketObj => $TicketObj, %ARGS);
    return;
}
</%INIT>

<%ARGS>
$id => undef
$Action => undef
$DefaultStatus => undef
</%ARGS>