%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %# (Except where explictly superceded by other copyright notices) %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# Unless otherwise specified, all modifications, corrections or %# extensions to this work which alter its source code become the %# property of Best Practical Solutions, LLC when submitted for %# inclusion in the work. %# %# %# END LICENSE BLOCK <& /Elements/Header, Title => loc("Create a new ticket") &> <& /Elements/Tabs, current_toptab => "Ticket/Create.html", Title => loc("Create a new ticket") &>
[<&|/l&>Show basics] [<&|/l&>Show details]
<& /Elements/TitleBoxStart, contentbg => "#cccccc", title => loc("Create a new ticket") &> % if (exists $session{'Attachments'}) { % } # end of if
<&|/l&>Queue: <% $QueueObj->Name %> <&|/l&>Status: <& /Elements/SelectStatus, Name => "Status", Default => $ARGS{Status}||'new' &> <&|/l&>Owner: <& /Elements/SelectOwner, Name => "Owner", QueueObj => $QueueObj, Default => $ARGS{Owner}||undef &>
<&|/l&>Requestors:
<&|/l&>Cc:
<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. These people will receive future updates.)
<&|/l&>Admin Cc:
<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of administrative email addresses. These people will receive future updates.)
<&|/l&>Subject:
<& /Ticket/Elements/EditCustomFields, QueueObj => $QueueObj &>
<&|/l&>Attached file: <&|/l&>Check box to delete
% foreach my $attach_name (keys %{$session{'Attachments'}}) { <%$attach_name%>
% } # end of foreach
<&|/l&>Attach file:
<&|/l&>Describe the issue below:
% if (exists $ARGS{Content}) { <& /Elements/MessageBox, Default => $ARGS{Content} &> % } else { <& /Elements/MessageBox, QuoteTransaction => $QuoteTransaction &> %}
<& /Elements/TitleBoxEnd &> <& /Elements/Submit, Label => loc("Create")&>






















































[<&|/l&>Show basics] [<&|/l&>Show details]
<& /Elements/TitleBoxStart, title => loc('The Basics'), title_class=> 'inverse', color => "#993333" &>
<&|/l&>Priority:
<&|/l&>Final Priority:
<&|/l&>Time Worked:
<&|/l&>Time Left:
<& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => loc("Dates"), title_class=> 'inverse', color => "#663366" &>
<&|/l&>Starts:
<&|/l&>Due:
<& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => loc('Relationships'), title_class=> 'inverse', titleright => '', color=> "#336633" &> <&|/l&>(Enter ticket ids or URLs, seperated with spaces)
<&|/l&>Depends on
<&|/l&>Depended on by
<&|/l&>Parents
<&|/l&>Children
<&|/l&>Refers to
<&|/l&>Referred to by
<& /Elements/TitleBoxEnd &>
<& /Elements/Submit, Label => loc("Create") &>






















































<%INIT> my $QueueObj = new RT::Queue($session{'CurrentUser'}); $QueueObj->Load($Queue) || Abort(loc("Queue could not be loaded.")); my $CFs = $QueueObj->CustomFields(); if ($QueueObj->DefaultDueIn) { my $default_due = RT::Date->new($session{'CurrentUser'}); $default_due->SetToNow(); $default_due->AddDays($QueueObj->DefaultDueIn); $ARGS{'Due'} = $default_due->ISO(); } # {{{ deal with deleting uploaded attachments foreach my $key (keys %ARGS) { if ($key =~ m/^DeleteAttach-(.+)$/) { delete $session{'Attachments'}{$1}; } $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; } # {{{ store the uploaded attachment in session if ($ARGS{'Attach'}) { # attachment? $session{'Attachments'} = {} unless defined $session{'Attachments'}; my $subject = "$ARGS{'Attach'}"; # strip leading directories $subject =~ s#^.*[\\/]##; my $attachment = MakeMIMEEntity( Subject => $subject, Body => "", AttachmentFieldName => 'Attach' ); $session{'Attachments'} = { %{$session{'Attachments'} || {}}, $ARGS{'Attach'} => $attachment }; } # }}} # delete temporary storage entry to make WebUI clean unless (keys %{$session{'Attachments'}} and $ARGS{'id'} eq 'new') { delete $session{'Attachments'}; } # }}} if ((!exists $ARGS{'AddMoreAttach'}) && ($ARGS{'id'} eq 'new')) { # new ticket? $m->comp('Display.html', %ARGS); $m->abort(); } <%ARGS> $DependsOn => undef $DependedOnBy => undef $MemberOf => undef $QuoteTransaction => undef $Queue => undef