%# {{{ BEGIN BPS TAGGED BLOCK %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# }}} END BPS TAGGED BLOCK <%flags> inherit => undef # inhibit UTF8 conversion done in /autohandler <%ARGS> $message $queue => 1 $action => "correspond" $ticket => undef <%init> use RT::Interface::Email; my ( $status, $error, $Ticket ) = RT::Interface::Email::Gateway(\%ARGS); if ($status == -75 ) { $m->out("temporary failure - ". $error); } elsif ($status == 1) { $m->out('ok'); if ( $Ticket->Id ) { $m->out('Ticket: '. $Ticket->Id); $m->out('Queue: '. $Ticket->QueueObj->Name ); $m->out('Owner: '. $Ticket->OwnerObj->Name); $m->out('Status: '. $Ticket->Status ); $m->out('Subject: '. $Ticket->Subject ); $m->out('Requestor: '. $Ticket->Requestors->MemberEmailAddressesAsString ); } } else { $m->out('not ok - '.$error); }