=head1 INTRODUCTION Every date in RT's DB is stored in UTC format. This affects charts grouped by time periods (Annually, Monthly, etc.), in that they are by default shown in UTC. To produce charts that are in a specific timezone, we have to use database-specific functions to convert between timezones; unsurprisingly, each DB has very different requirements. =head1 CONFIGURATION This code is experimental; you can enable it using the C<$ChartsTimezonesInDB> configuration option. =head1 DATABASE SPECIFIC NOTES =head2 mysql The time adjustment cannot simply be converted using a numeric time shift, as this shift value depends on the daylight saving time properties of the time zone. mysql since 4.1.3 supports named timezones, but you have to fill special tables with up-to-date timezone data. On modern systems, this is usually a simple case of: mysql_tzinfo_to_sql /usr/share/zoneinfo | mysql -u root mysql mysql's doc recommends you restart server after running this; you can read more about mysql's timezone support at L =head2 PostgreSQL PostgreSQL uses your operating system's functions to convert timezones. Thus, you don't need to do anything in particular except to make sure that the data in F is up to date. On some systems this may mean upgrading a system package. =head3 Note for users of Pg 7.2 and older or users upgraded from those You should be sure that timestamps in RT DB have no TZ set. The TIMESTAMP column type in PostgreSQL prior to Pg 7.3 had timezone info by default; this has been removed in more recent versions. If your RT database has this embedded timezone info, you will need to alter the columns to remove them before enabling this feature. =head2 Other databases There is no implementation for Oracle or SQLite at current. =head1 FOR DEVELOPERS =head2 PostgreSQL We use the timestamp type for all datetime fields. It either has timezone info or not, since by default Pg 7.3 and above have no timezone. Conversion is kinda tricky: timezone('Europe/Moscow', timezone('UTC', column_without_tz_info)) timezone('to_tz', timezone('from_tz', column_without_tz_info)) This function flips the HAS_TZ flag on the argument, and moves the timestamp to UTC. The first call makes no conversion, but flips the HAS_TZ flag; the second call flips it back and does actual conversion. For more information, See L and L =head2 mysql Once timezone information is loaded into tables on the server, we have all the same set of named timezones in the system and DateTime (DateTime project has copy of the TZ data in a module). CONVERT_TZ(TS, from, to) exists since mysql 4.1.3. Note that it takes a timestamp, so it only supports limitted date range (usuall 1970-2038). =head2 Oracle Look at FROM_TZ function. =head2 SQLite Has no apparent timezone support. =cut